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All Journal EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Bima Journal : Business, Management and Accounting Journal Journal of Research in Social Science and Humanities Jurnal Fokus Manajemen Jurnal Akuntansi, Manajemen Dan Ekonomi Islam (JAM-EKIS) Jurnal Akuntansi, Manajemen dan Bisnis Digital Jurnal Indonesia Raya Jurnal Dehasen Untuk Negeri Jurnal Pusat Manajemen Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Review Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Journal of Indonesian Management
Nia Indriasari
Universitas Dehasen Bengkulu
Religion Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Nursing Public Health Social Sciences Other

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The Influence of Service Quality and Facilities on Inpatient Satisfaction at Assyifa Manna Hospital, South Bengkulu Aldizulfikar Aldizulfikar; Eska Prima Monique Damarsiwi; Nia Indriasari
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 3 No. 3 (2022): Juli
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v3i3.722

Abstract

Health represent requirement of fundamental to society. More than anything else whole world a period now knocking over by virus of covid-19. Growing of level live society, hence progressively mount also society demand will the quality of kesehatan.Tujuan in this peneilitian that is to know influence of[is quality of Facility and service to satisfaction of patient take care of to stay with Pain of Assyifa Paradise Fruit of Bengkulu South. Method Analysis the used [is] method Test Validity, Test Rehabilitas, classic Test Assumption, Doubled Linear Regression, Kofesien Determensi and Test Hypothesis. Sampel in this research is patient take care of to stay with pain of Assyifa Bengkulu South amounting to 44 people Result of from research showing Result of Analysis linear regression of bergaanda the is Y = - 1,086+ 0,335 X1 + 0,692 X2. so that this matter depict that variable of x1 and of x2 have an effect on signifikan to variable Y. Coefficient value of determinasi of R square equal to 0,986 . Matter this means that value quality of ( X1) and facility ( X2) have an effect on to satisfaction of patient ( Y) equal to 98,6% while 1,4 % influenced by other variable which we do not is checked in research. Of Neglect test of Crobach that is 0,06 which variable is quality of and facility very reliable to satisfaction of this matter patient is proved with coefficient value is quality of facility and service to officer performance above Neglect of Crobach which have been specified by that is 0,736 and 0,62. Result of classic assumption test [of] value of VIF and of tolerance the quality of facility and service do not influence satisfaction of proved patient with value of VIF and of Tolerence both below/under 10 and above 0,10
The Influence of Word of Mouth and Brand Image on Using Decisions Grabfood Services Fikri Nazih Juniansyah; Karona Cahya Susena; Nia Indriasari
Journal of Indonesian Management Vol. 1 No. 4 (2021): December
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v1i4.310

Abstract

The purpose of this study was to determine whether there is an influence of word of mouth and brand image on the decision to use Grab Food services in Bengkulu City. This research uses quantitative research methods, where research data contains numbers and is analyzed using statistics. With a sample of 100 respondents, respondents were given several statements about the influence of word of mouth and brand image on the decision to use Grabfood services. Simultaneous Hypothesis testing, Fratio value is 75,537 with probability value (sig.) = 0.000. meaning that the significance value is less than the probability value of 0.05 or the value (sig.) 0.000 < 0.05, then Ha is accepted. This means that the variable Word of Mouth (X1) , Brand image (X2) both have a positive and significant effect on the Decision to Use Grab Food Services in Bengkulu City.
Effect of Recruitment and Placement on Employee Performance at PT. Revelation of Septyan Bengkulu Ripi Pitriyanti; Oni Yulianti; Nia Indriasari
Journal of Indonesian Management Vol. 1 No. 4 (2021): December
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v1i4.314

Abstract

The purpose of this study was to determine the effect of recruitment and job placement on employee performance at PT. Wahyu Septyan Bengkulu. The sample in this study were 84 outsourced employees at PT. Wahyu Septyan Bengkulu. Collecting data using a questionnaire and the analytical method used is multiple linear regression, determination test and hypothesis testing. The results of the regression indicate that there is a positive influence between recruitment and placement on employee performance at PT. Wahyu Septyan Bengkulu because the direction of the regression has a positive direction, namely Y = 10,471+ 0,316X1 + 0,305X2 + e. Recruitment has a significant effect on employee performance at PT. Wahyu Septyan Bengkulu, because the significant value of 0.000 is smaller than 0.05. This means that the increasing attention to recruitment will increase the performance of employees of PT. Wahyu Septyan Bengkulu. This illustrates that with good recruitment between employees and leaders and between employees and other employees, performance can be improved. Placement has a significant effect on employee performance at PT. Wahyu Septyan Bengkulu because the significant value of 0.002 is smaller than 0.05. This illustrates that the more precise the placement of employees, the performance will also increase. Recruitment and placement have a significant effect together on employee performance at PT. Wahyu Septyan Bengkulu, thus the initial hypothesis proposed is proven (Ha is accepted). That is, there is a significant influence between recruitment and placement on performance together. The coefficient of determination of R square is 0.304. This means that recruitment and placement affect performance by 30.4% while the rest (100-30.4% = 43.3%) is influenced by other causal factors not examined in this study.
Influence Quality Of Service And Facility To Satisfaction Of Patient Take Care Of To Stay With Pain Of Assyifa Paradise Fruit Of Bengkulu South Aldi Zulfikar; Eska Prima Monique Damarsiwi; Nia Indriasari
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 3 No. 4 (2022): Oktober
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v3i4.839

Abstract

Health represent requirement of fundamental to society. More than anything else whole world a period now knocking over by virus of covid-19. Growing of level live society, hence progressively mount also society demand will the quality of kesehatan.Tujuan in this peneilitian that is to know influence of[is quality of Facility and service to satisfaction of patient take care of to stay with Pain of Assyifa Paradise Fruit of Bengkulu South. Method Analysis the used [is] method Test Validity, Test Rehabilitas, classic Test Assumption, Doubled Linear Regression, Kofesien Determensi and Test Hypothesis. Sampel in this research is patient take care of to stay with pain of Assyifa Bengkulu South amounting to 44 people. Result of from research showing Result of Analysis linear regression of bergaanda the is Y = - 1,086+ 0,335 X1 + 0,692 X2. so that this matter depict that variable of x1 and of x2 have an effect on signifikan to variable Y. Coefficient value of determinasi of R square equal to 0,986 . Matter this means that value quality of ( X1) and facility ( X2) have an effect on to satisfaction of patient ( Y) equal to 98,6% while 1,4 % influenced by other variable which we do not is checked in research. Of Neglect test of Crobach that is 0,06 which variable is quality of and facility very reliable to satisfaction of this matter patient is proved with coefficient value is quality of facility and service to officer performance above Neglect of Crobach which have been specified by that is 0,736 and 0,62. Result of classic assumption test [of] value of VIF and of tolerance the quality of facility and service do not influence satisfaction of proved patient with value of VIF and of Tolerence both below/under 10 and above 0,10.
Factors Affecting Consumer Interest In Purchasing Decisions At Sentral Cell Lubuk Linggau Shop Mira Andina; Ida Anggriani; Nia Indriasari
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 4 No. 3 (2023): Juli
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v4i3.1333

Abstract

Purchasing decision is the final stage of consumers in determining or knowing a product and will decide to buy the desired product.This study aims to determine the effect of transactional interest, referential interest, preferential interest and explorative interest together on consumer interest in smartphone purchasing decisions at the Lubuk Linggau Cell Central Store. The population in this study were buying smartphones at the Lubuk Linggau Cell Central Store and the sample in this study were 50 customers who purchased smartphones at the Lubuk Linggau Cell Central Store. Data collection used instruments in the form of questionnaires and the analytical method used was multiple linear regression, determination test and hypothesis testing.Research results The regression equation obtained is as follows: Y = 9,747 + 0,897 X1 + 0,832 X2 + 0,776 X3 + 0,890 X4 + e 1,820 means that if there is an increase in Transactional Interest, Referential Interest, Preferential Interest, Explorative Interest will also affect purchasing decisions. Transactional interest influences purchasing decisions. Transactional Interest (X1), shows t count of 2.954 > t table 1.66140 significant 0.000 < 0.050, Transactional Interest variable has a positive and significant effect on purchasing decisions. Referential Interest Variable (X2), shows t count of 2.525 > t table 1.66140 with a significant level of 0.014 <0.050. Referential Interest variable has a positive and significant effect on purchasing decisions. Preferential interest influences purchasing decisions. Preferential Interest Variable (X3), shows t count of 2.344 > t table 1.66140 with a significant level of 0.000 <0.050. Preferential interest has a positive and significant effect on purchasing decisions. Explorative interest influences purchasing decisions. Explorative interest (X4), shows t count of 2.980 > t table 1.66140 with a significant level of 0.000 <0.050. Explorative interest has a positive and significant effect on purchasing decisions.
The Factors Affecting Customer Loyalty At Conter Ervin Cell Bengkulu Selatan Akbar Ilahi; Nia Indriasari; Eska Prima Monique
Journal of Indonesian Management Vol. 3 No. 1 (2023): March
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i1.1138

Abstract

Counter Ervin Cell Bengkulu Selatan is a shop that is engaged in selling Smartphones, selling cards and credits for all operators and serving Hardware, Software and Smartphone Accessories services "and is one of the businesses that prioritizes service to its customers.This type of research uses quantitative research. The method of analysis in this study uses Validity test, Reality test, Calsik Assumption Test, Multiple Linear Regression Analysis, Coefficient of Determination and hypothesis testing using t test. The number of samples studied was 96 96 questionnaires to buyers of goods at the Ervin cell counter.The results of the multiple linear regression analysis are Y = 7.639 + 0.265 X1 + 0.351 X2 + 0.232 X3, this describes a positive regression direction, meaning that the variables of customer quality (X1) and service quality (X2) and product quality (X3) have a positive influence. on customer loyalty (Y) at the Ervin cell Manna Bengkulu Selatan counter. The value of the coefficient of determination from the results of calculations using SPSS can be seen that the value of the coefficient of determination from R square is 0.617. This means that the value of customer quality (X1) and the value of service quality (X2) and product quality (X3) affect customer loyalty (Y) by 61.7% while the remaining 29.3% is influenced by other variables not examined in the study this.
Pengaruh Kualitas Produk, Lokasi Dan Kualitas Pelayanan Terhadap Keputusan Pembelian Pada Kedai Seblak Mama Tuti Kota Bengkulu Desti Hendayani; Nia Indriasari; Abdul Rahman
Journal of Indonesian Management Vol. 3 No. 4 (2023): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i4.1573

Abstract

Kedai Seblak Mama Tuti, Bengkulu City, is one of the culinary businesses in the city of Bengkulu and is currently developing and is in great demand by consumers. The aim of this research is to determine the influence of product quality, location and service quality on purchasing decisions at Kedai Seblak Mama Tuti, Bengkulu City. The sample in the research was 70 consumers who purchased seblak at Mama Tuti's Seblak Store, Bengkulu City. Data were collected using a questionnaire and the analysis methods used were multiple linear regression, determination tests and hypothesis tests. The results of the regression analysis show Y = 7.749 + 0.257X1 + 0.370 X2 + 0.205X3. This illustrates a positive regression direction, meaning that there is a positive influence between X1 (product quality), X2 (location) and X3 (service quality) on purchasing decisions (Y). This means that if the variables of product quality, location and service quality increase, it will increase purchasing decisions at the Seblak Mama Tuti shop, Bengkulu City. The coefficient of determination is 0.570. This means that X1 (product quality), X2 (location) and X3 (service quality) influence purchasing decisions (Y) by 57%. Meanwhile, the remaining 43% is influenced by other variables not examined in this research. The results of the t test at a significance level of 0.05 explain that partially (individually) the variables location, product quality and service quality have a significant influence on the purchasing decision variable because the significant value is smaller than 0.05. The results of the F test at a significance level of 0.05 explain that the variables location, product quality and service quality have a simultaneous (together) influence on purchasing decisions because the significant value is smaller than 0.05.
The Effect of Service Quality and Facilities on Patient Satisfaction at the Pasar Manna Community Health Centre in South Bengkulu Regency Fadila Putri Lauara; Ida Anggriani; Kamelia Astuty; Nia Indriasari
Jurnal Pusat Manajemen Vol. 3 No. 1 (2026): Juni
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jpm.v3i1.1546

Abstract

Health centers, as primary health facilities, play a strategic role in providing health services to the community. However, based on conditions in the field, there are still several problems, such as long waiting times for services and limited supporting facilities. These conditions can cause a gap between patients' expectations and the services they receive, so research is needed to determine the extent to which service quality and facilities affect patient satisfaction. The research population was patients at Pasar Manna Health Center, with a sample size of 97 respondents determined using the Slovin formula and accidental sampling technique. Data collection was conducted through a questionnaire with a Likert scale that had been tested for validity and reliability. The data obtained were analyzed using multiple linear regression with the help of the SPSS program, and the coefficient of determination and hypothesis testing were conducted partially and simultaneously. The results showed that service quality and facilities had a positive and significant effect on patient satisfaction, both partially and simultaneously. Service quality had a more dominant influence than facilities. Based on these results, it can be concluded that improving service quality and providing adequate facilities are very important in increasing patient satisfaction. Therefore, Pasar Manna Health Center is advised to continue improving service quality and completing facilities to meet the expectations and needs of the community.
THE INFLUENCE OF PRODUCT QUALITY, SERVICE QUALITY AND TRUST ON CUSTOMER SATISFACTION AT BANK BENGKULU TAIS BRANCH Dodi Asmawi; Ida Anggriani; Nia Indriasari
Journal of Research in Social Science and Humanities Vol 4, No 2 (2024)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v4i2.137

Abstract

This study aims to determine the effect of product quality, service quality and trust on customer satisfaction at Bengkulu Bank Tais Branch both partially and simultaneously. The analysis method used is validity test, reliability test, multiple linear regression, coefficient of determination, t test and F test. The data collection method uses a questionnaire. The sample in this study amounted to 80 customers of Bank Bengkulu Tais Branch. Based on the results of research and discussion, it is found that product quality partially has a significant effect on customer satisfaction at Bengkulu Bank Tais Branch because the significant value is 0.000 0.05. Service quality partially has a significant effect on customer satisfaction at Bengkulu Bank Tais Branch because the significant value is 0.028 0.05. Trust partially has a significant effect on customer satisfaction at Bengkulu Bank Tais Branch because the significant value is 0.001 0.05. Product quality, service quality and trust simultaneously have a significant effect on customer satisfaction at Bengkulu Bank Tais Branch because the significant value is 0.000 0.05. Given that product quality, service quality and trust have a significant effect both partially and simultaneously on customer satisfaction at Bank Bengkulu Tais Branch, it is hoped that Bank Bengkulu Tais Branch will continue to improve the quality of its products and services and continue to strive to foster customer trust in Bank Bengkulu Tais Branch, this is so that customer satisfaction can continue to increase so that customers will remain loyal / loyal because they are satisfied with the performance of Bank Bengkulu Tais Branch.
The Effect of Packaging Design and Instagram Promotional Visuals on the Purchase Intention of Baytat Cinda Cakes in Manna Secilia Racmi; Nia Indriasari; Yun Fitriano
Jurnal Akuntansi, Manajemen dan Bisnis Digital Vol 5 No 1 (2026): Januari
Publisher : LPPJPHKI Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jambd.v5i1.10352

Abstract

This study aims to analyze the effect of packaging design and Instagram promotional visuals on consumer purchase intention for Baytat Cinda cakes in Manna, South Bengkulu. Data analysis in this study was conducted quantitatively using multiple linear regression analysis. This method was chosen based on the research objective, which was to explain the causal relationship between the independent variables, namely packaging design (X1) and promotional visuals (X2), and the dependent variable, namely purchase intention (Y), of Baytat Cinda consumers in Manna, South Bengkulu. The results showed that all questionnaire items were valid and reliable. The regression equation obtained was Y = 1.476 + 0.316X₁ + 0.608X₂, indicating that packaging design and Instagram promotional visuals had a positive effect on purchase intention. The R² value of 0.692 indicates that these two variables explain 69.2% of the variation in purchase intention, while 30.8% is influenced by other factors outside the study. Partial tests showed that packaging design (t = 2.704; sig. = 0.009) and Instagram promotional visuals (t = 5.523; sig. = 0.000) had a positive and significant effect on purchase intention. Simultaneous tests (F count = 80.981 > 3.12; sig. = 0.000) proved that both variables together significantly influenced purchase intention.
Co-Authors Abdul Rahman Akbar Ilahi Aldi Zulfikar Aldizulfikar Aldizulfikar Andriyani Prawitasari Damarsiwi, Eska Prima Monique Deka Amlia Desti Hendayani Dodi Asmawi Dwi Kurniawan Fadila Putri Lauara Fikri Nazih Juniansyah Galuh Hardiyanti Hasan Abdulah Heru Orbandi Ida Anggraini Ida Anggriani Ida Anggriani Ida Ayu Made Er Metha Gayatri Iswi Dana Utama Putra Iswidana Utama Putra Kadri Kadri Kamelia Astuty Karona Cahya Susena Lusi Aprika Mira Andina Muhammad Rahman Febliansa Nela Puspita Sari Neri Susanti Nina Nina Nyoman Jepri Arianto Olan Rizki Oni Yulianti Ripi Pitriyanti Ripi Pitriyanti Sadad Radansyah Secilia Racmi serly mayang sari Suwarni Tinsi Afriani Tito Irawanto Tito Irwanto Tri Febrina Tri Hadi Purnomo Wagini Yanto Efendi Yesi Indian Ariska Yollandah Yollandah Yudi Irawan Abi Yun Fitriano