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<![CDATA[Analisis Kualitas Pelayanan Terhadap Kepuasan Publik Pada Kelurahan Lubuk Lintang Kecamatan Seluma ]]>
<![CDATA[Nina Nina]]>;
<![CDATA[Nia Indriasari]]>;
<![CDATA[M. Rahman Febliansa]]>
<![CDATA[ EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 11 No 1 (2023) ]]>
Publisher : <![CDATA[UNIVED Press ]]>
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DOI: 10.37676/ekombis.v11i1.3525
<![CDATA[The purpose of this study was to determine the quality of public services, to determine the satisfaction of the public (community), and to determine the effect of service quality on public satisfaction in Lubuk Lintang Village, Seluma District. The main data of the research is data that comes from respondents through the distribution of questionnaires. Data analysis was carried out descriptively and quantitatively. Quantitative analysis used linear regression and t-test (t-test). The results showed that the quality of service provided by the Lubuk Lintang Village apparatus was quite good, the public (community) satisfaction with the services provided by the Lubuk Lintang Village apparatus, Seluma Subdistrict, was classified as good. The results of this study increase the quality of service can increase community satisfaction based on a linear regression coefficient of 0.300. The hypothesis that was previously proposed was proven, because the t count was the significance was 0.018 < 0.05 ..]]>
<![CDATA[Memanfaatkan E-Commerce Dalam Meningkatkan Pemasaran Kopi Desa Belitar Seberang kecamatan Sindang Kelingi Kabupaten Rejang Lebong Provinsi Bengkulu ]]>
<![CDATA[Yudi Irawan Abi]]>;
<![CDATA[Yesi Indian Ariska]]>;
<![CDATA[Nia Indriasari]]>;
<![CDATA[Iswidana Utama Putra]]>;
<![CDATA[Hasan Abdulah]]>
<![CDATA[ Jurnal Dehasen Untuk Negeri Vol 2 No 2 (2023): Juli ]]>
Publisher : <![CDATA[Universitas Dehasen Bengkulu ]]>
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DOI: 10.37676/jdun.v2i2.4318
<![CDATA[The development of technology, communication devices that make everyone who has a smartphone connected to the internet makes it easier for prospective buyers to find the desired item through their communication device. a very promising opportunity to be developed. The implementation of this community service aims to apply e-commerce to the sale of these coffee products. In the application of e-commerce to coffee products, it is necessary to provide insight to business actors to maintain product quality because it relates to buyer trust, providing complete and fast information, openness to information from customers and the existence of coupons and discounts for regular customers Transparency of product delivery information, trace the existence of the goods sent and good cooperation between the seller and the buyer must be maintained properly. Vigilance against online fraud is also information that needs to be given to business actors in the implementation of this community service. So that at the end of the implementation of this community service, understands online business opportunities, can compete healthily, gain the trust of its customers. the creation of social media accounts and e-commerce interfaces. The product marketing process went quite well as indicated by the addition of the number of visitors on social media accounts after 2 months. Marketing continues to be carried out by utilizing other social media.]]>
<![CDATA[PENGARUH REWARD DAN PUNISHMENT TERHADAP KINERJA PEGAWAI PADA DINAS KELAUTAN DAN PERIKANAN PROVINSI BENGKULU ]]>
<![CDATA[Nyoman Jepri Arianto]]>;
<![CDATA[Ida Anggraini]]>;
<![CDATA[Nia Indriasari]]>
<![CDATA[ Jurnal Akuntansi, Manajemen dan Bisnis Digital Vol 2 No 2 (2023): Juli ]]>
Publisher : <![CDATA[Fakultas Ekonomi Universitas Dehasen Bengkulu ]]>
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DOI: 10.37676/jambd.v2i2.4326
<![CDATA[The purpose of this research is to find out how the influence of rewards and sanctions on the performance of workers in the Department of Maritime Affairs and Fisheries of Bengkulu Province. Describe-and-calculate is the type used here. This data collection method uses observation techniques and questionnaires, with a sample of 90 respondents. The results of this study indicate multiple linear regression Y = 4.750 + 0.432 (X1) + 0.370 (X2) + 8.374. Where the coefficient is positive, meaning that there is a positive or unidirectional relationship between the variable Reward (X1) Punishment (X2) on employee performance at the Marine and Fisheries Service of Bengkulu Province. The results of the t test for the Reward variable (XI) show tcount 2.393 > ttable 1.660 and a significance of 0.019 <0.05, then the results of the hypothesis Ha are accepted and Ho are rejected, meaning Reward (XI) has a positive and significant effect on employee performance at the Provincial Maritime Affairs and Fisheries Service Bengkulu, while the results of the t test variable Punishment (X2) show tcount 4.476 > ttable 1.662 and significance 0.000 <0.05, then the results of the hypothesis Ha are accepted and Ho are rejected, meaning Punishment (X1) has a positive and significant effect on employee performance at the Maritime Service and Fisheries of Bengkulu Province. Then the results of the comparison of the Fcount value with Ftable, then the Fcount value is greater than the Ftable value, namely 14.830 > 2.71. This means that there is a simultaneous influence between Reward (XI) and Punishment (X2) on employee performance variables (Y) at the Maritime Affairs and Fisheries Service of Bengkulu Province.]]>
<![CDATA[The Effect of Competence And Work Environment On Teacher Performance At SMAN 4 of Bengkulu City ]]>
<![CDATA[Yollandah Yollandah]]>;
<![CDATA[Ida Anggriani]]>;
<![CDATA[Nia Indriasari]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Review Vol. 3 No. 2 (2023): Desember ]]>
Publisher : <![CDATA[Penerbit Jurnal Indonesia ]]>
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DOI: 10.53697/emba.v3i2.1502
<![CDATA[This research aims to determine the effect of competence on teacher performance at SMAN 4 of Bengkulu City, to determine the effect of work environment on teacher performance at SMAN 4 of Bengkulu City, and to determine the effect of competence and work environment on teacher performance at SMAN 4 of Bengkulu City. The data collection method in this research is using a questionnaire and the analysis method is multiple linear regression. Based on the research results, it was found that competence had a significant effect on teacher performance at SMAN 4 of Bengkulu City because the significance value was 0.000 < 0.05. The work environment has a significant effect on teacher performance at SMAN 4 of Bengkulu City because the significance value is 0.001 < 0.05. Competence and work environment have a significant effect on teacher performance at SMAN 4 of Bengkulu City because the significance value is 0.000 < 0.05]]>
<![CDATA[Ananalysis Of The Effect Of Service Quality And Price Toward Consumers' Satisfaction At Agas Mart ]]>
<![CDATA[Serly Mayang Sari]]>;
<![CDATA[Yun Fitriano]]>;
<![CDATA[Nia Indriasari]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Review Vol. 3 No. 2 (2023): Desember ]]>
Publisher : <![CDATA[Penerbit Jurnal Indonesia ]]>
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DOI: 10.53697/emba.v3i2.1521
<![CDATA[Competition in the context of marketing products and services will certainly show their respective advantages. For this reason, every company must be able to realize quality that can increase customer satisfaction. This research aims to test whether there is an effect of service quality and price on consumer’s satisfaction at Agas Mart Store. In this research, the data analysis methods used were validity test, reliability test, coefficient of determination, classical assumption test, multiple linear regression test, partial test (T test) and simultaneous test (F test). And determine data collection using the questionnaire method on a sample size of 75 customer respondents who came to buy basic food ingredients at Agas Mart Store. The sampling technique uses accidental sampling (sample by chance). The results of this research show that there is a positive and significant effect between Service Quality (X1) and Price (X2) on consumer satisfaction (Y) with a value (R) obtained by an R2 (R Square) value of 0.396 or (39%) which shows that the service quality (X1) and price (X2) variables have a positive and significant influence on the consumer’s satisfaction variable (Y). Thus, the hypothesis is accepted. Based on partial testing (T test), the service quality variable has a positive and significant effect on consumer satisfaction at a significance value of less than 0.05. Meanwhile, price does not have a positive and significant effect on the consumer satisfaction variable at a significance value greater than 0.05. Based on simultaneous testing (F test) on the variables service quality (X1) and price (X2) on consumer satisfaction (Y) has a positive and significant effect because the F value is 23.598 with a significant value of 0.000 which is smaller than 0.05.]]>
<![CDATA[Measuring the Level of Community Satisfaction with Government Services in Pino Raya District, South Bengkulu Regency ]]>
<![CDATA[Nela Puspita Sari]]>;
<![CDATA[Karona Cahya Susena]]>;
<![CDATA[Nia Indriasari]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 1 No. 4 (2020): OKTOBER ]]>
Publisher : <![CDATA[Penerbit Jurnal Indonesia ]]>
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<![CDATA[This study aims to determine the level of community satisfaction index with government services in Pino Raya Sub-District, South Bengkulu Regency. The research method used is descriptive quantitative approach in which the sample was 100 respondents with the data collection technique using a questionnaire. This research instrument as stated in the Regualation of the Minister of Administrative Reform and Bureaucratic Reform Number 14 of 2017 concerning Guidelines for Preparing a Community Statisfaction Survey in Pino Raya SubDistrict, South Bengkulu Regency has been running well. This can be seen from the 9 appropriate indicator (Permenpan-RB) Number 14 of 2017 it can be concluded that the Very Good indicator is in Costs/Rates, Good Indicators are in Implementing Behavior, Facilities and Infrastructure , while Poor Indicators are in Requirements Indicators, Mechanisme Systems and Procedures, Time of Completion, Product Specifications, Competence of Implementers and Complaint Handling for suggestions and input. The conclusion is that the average value of the Pino Raya Sub-District Government of South Bengkulu Regency is Good.]]>
<![CDATA[Factors Affecting Job Satisfaction of Village Officials in West Seluma Sub-District of Seluma Regency ]]>
<![CDATA[Dwi Kurniawan]]>;
<![CDATA[Nia Indriasari]]>;
<![CDATA[Yanto Effendi]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 3 (2021): JULI ]]>
Publisher : <![CDATA[Penerbit Jurnal Indonesia ]]>
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DOI: 10.53697/emak.v2i3.105
<![CDATA[The aim of this study is to determine factors such as compensation, job promotion and work environment affecting job satisfaction of village officials in West Seluma Sub-district, Seluma Regency.The sample in this study were 47 village officials in West Seluma Sub-district, Seluma Regency. The sampling technique used in the study was a census because all populations were sampled. Data collection using a questionnaire and the method of analysis used is multiple linear regression, test of determination and hypothesis testing.The results show that a positive regression with the regression equation Y = 0.682 + 0.551X1 + 0.185 X2 + 0.293X3. The coefficient of determination using the R square model. From the results of calculations using SPSS, it can be seen that the coefficient of determination of R square is 0.791. This means that X1 (compensation), X2 (promotion), X3 (work environment) have a contribution to job satisfaction (Y) by 79.1% while the remaining 20.9% is influenced by other variables not examined in thisstudy. Compensation has a significant influence on job satisfaction of village officials in WestBarat Sub-district, Seluma Regency. This illustrates that as compensation increases, the job satisfaction of village officials will also increase. Job promotion has a significant influence on job satisfaction in the village officials of West Seluma Sub-district, Seluma Regency. This means that the increasing positionspromotion, job satisfaction will also increase. The work environment has a significant influence on job satisfaction in the village officials of West Seluma Sub-district, Seluma Regency. This illustrates that the more comfortable work environment is, the job satisfaction of village officials will increase.]]>
<![CDATA[The Effect of Location and Quality of Services on the Decision of Saving Customers at BNI KCP Bintuhan, Kaur Regency ]]>
<![CDATA[Olan Rizki]]>;
<![CDATA[Nia Indriasari]]>;
<![CDATA[Iswidana Utama Putra]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 4 (2021): OKTOBER ]]>
Publisher : <![CDATA[Penerbit Jurnal Indonesia ]]>
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DOI: 10.53697/emak.v2i4.178
<![CDATA[The purpose of this study is to determine the influence of emotional intelligence and work achievement on the performance of State Civil Apparatus at the Regional Secretariat of Kaur Regency. The sample in this study was 79 State Civil Apparatus (ASN) at the Regional Secretariat of Kaur Regency. The data was collected using a questionnaire and the analytical methods used were multiple linear regression, determination test and hypothesis testing. The results of the regression analysis showed Y = 8,641 +0,312X1 +0,492 X2, this describes a positive regression direction, meaning that there is a positive influence between X1 (emotional intelligence) and X2 (work achievement) on performance (Y). It means that if the variables of emotional intelligence and work achievement increase, it will increase performance. The value of the coefficient of determination is 0.501. This means that X1 (emotional intelligence) and X2 (work achievement) affect performance (Y) by 50.1% while the remaining 49.9% is influenced by other variables not examined in this study. The significance of 0.05 explains that partially emotional intelligence and work achievement variables have a significant influence on the variable performance of State Civil Apparatus at Regional Secretariat of Kaur Regency. The results of F test at a significance level of 0.05 explained that the variables of emotional intelligence and work achievement had a significant influence on performance of State Civil Apparatus at the Regional Secretariat of Kaur Regency.]]>
<![CDATA[The Influence of Organizational Culture and Locus of Control on Employees Performance at Agriculture Department of South Bengkulu ]]>
<![CDATA[Deka Amlia]]>;
<![CDATA[Neri Susanti]]>;
<![CDATA[Nia Indria Sari]]>
<![CDATA[ Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 4 (2021): OKTOBER ]]>
Publisher : <![CDATA[Penerbit Jurnal Indonesia ]]>
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DOI: 10.53697/emak.v2i4.186
<![CDATA[The purpose of this study is to determine the influence of organizational culture and locus of control on employee performance at Agriculture Department of South Bengkulu. The sample in this study was 58 employees with State Civil Apparatus (ASN) at Agriculture Department of South Bengkulu. The data was collected using a questionnaire and the analytical method used was multiple linear regression, determination test and hypothesis testing. The results showed that the positive influence between organizational culture and Locus of Control on employee performance at t Agriculture Department of South Bengkulu because the regression direction had a positive direction, namely Y = 9.810 + 0.356X1 + 0.410X2. This illustrates that with the organizational culture of employees at work, their performance will increase. Locus of control has a significant influence on employee performance at Agriculture Department of South Bengkulu, because the significant value of 0.000 is smaller than 0.05. This means that the greater locus of control for the employees at Agriculture Department of South Bengkulu, the performance will also increase. This illustrates that the self-control of the employees will increase the performance of the employees. Organizational culture and locus of control have a significant influence on the performance of employees at Agriculture Department of South Bengkulu, thus the initial hypothesis proposed is proven (Ha is accepted). That is, there is a significant influence between organizational culture and locus of control on performance together. The coefficient of determination of R square is 0.472. This means that organizational culture and locus of control affect performance by 47.2% while the rest is influenced by other causal factors not examined in this study.]]>
<![CDATA[The Effect of Human Resources Development and Morale on Temporary Employee’s Work Productivity at Pamong Praja Police Unit and Fire Department in Kabupaten Kaur ]]>
<![CDATA[Kadri Kadri]]>;
<![CDATA[Neri Susanti]]>;
<![CDATA[Nia Indriasari]]>
<![CDATA[ Journal of Indonesian Management Vol. 1 No. 3 (2021): SEPTEMBER ]]>
Publisher : <![CDATA[Penerbit Jurnal Indonesia ]]>
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DOI: 10.53697/jim.v1i3.161
<![CDATA[This study aims to determine the effect of human resource development and morale on the productivity of temporary employees at Pamong Praja Police Unit and Fire Department of Kaur. The sample in this study was 125 employees. Data were collected using a questionnaire. The analytical method used was multiple regression analysis, hypothesis testing t and hypothesis testing f. The results of the regression equation are Y = 7.828 + 0.386X1 + 0.445X2 + 4.596, meaning that human resource development and morale have a positive influence on the productivity of employees at Pamong Praja Police Unit and Fire Department of Kaur. The result of the determination test is 0.557 or (55.7%). This shows that human resource development and morale affect the productivity of employees at Pamong Praja Police Unit and Fire Department of Kaur by 55.7%, while the rest (100 - 55.7% = 44.3%) is explained or influenced by other variables not examined. Human resource development and morale together have an influence on the productivity of the temporary workers at Pamong Praja Police Unit and Fire Department of Kaur with a significant value of 0.000, less than 0.05. Human resource development has a positive and significant effect on the productivity of temporary employees at Pamong Praja Police Unit and Fire Department of Kaur, because the significant value of 0.003 is smaller than 0.05. Morale has a positive and significant effect on the productivity of on the productivity of temporary employees at Pamong Praja Police Unit and Fire Department of Kaur, with a significant value of 0.000, which is smaller than 0.05]]>
