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Analysis Of Community Satisfaction Index On Public Services At Amen District Office Lebong District Hendriek Mahendry; Ahamd Soleh; Yudi Irawan Abi
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 4 No. 3 (2023): Juli
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v4i3.1371

Abstract

The purpose of this study was to determine the analysis of the community satisfaction index for public services at the Amen District Office, Lebong Regency.The sample in this study was 217 people from Amen District, Lebong Regency, who received services from the Amen District Office, Lebong Regency. The data collection uses a questionnaire and the analysis method used is to use the measurement of the Community Satisfaction Index (IKM) value based on the Regulation of the Minister of Administrative Reform and Bureaucratic Reform of the Republic of Indonesia Number 14 of 2017 concerning Guidelines for Compiling Public Satisfaction Surveys of Public Service Provider Units which are calculated using the value weighted average of each service element. The Community Satisfaction Index (IKM) score for the quality of public services at the Amen sub-district office, Lebong Regency is 79.20 with service quality B and the service unit performance assessment is "Good" because it is in the value interval of 76.61 - 88.30. This shows that the people who receive services from the Amen Sub-District Office, Lebong Regency, assess the services provided by the Amen Sub-District Office, Lebong Regency as good. The cost/tariff element gets the highest rating with an average score of 3.61 with the Very Good assessment criteria. This illustrates that the community views the Amen District Office of Lebong Regency as providing free services without being charged a fee. The lowest satisfaction score is 2.80 namely system, mechanism and procedure. This illustrates that the service procedures in the Amen sub-district office are not maximized because the processing of documents is still complicated, such as lacking requirements, the official signing the document is not in place.
The Influence Of The Work Environment And Organizational Climate On The Work Spirit Of Police Personnel At Lebong Polres Office Recky Ernando; Ahmad Soleh; Yudi Irawan Abi
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 4 No. 3 (2023): Juli
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v4i3.1373

Abstract

This study aims to determine the effect of the work environment and organizational climate on the morale of police personnel at the Lebong Police Station. The sample in this study were 53 police personnel at the Lebong Police Station. Data collection techniques using a questionnaire. The analytical method used is multiple regression analysis, hypothesis testing t and hypothesis testing f. The results of multiple linear regression calculations obtained the multiple linear regression equation Y = 5.954 + 0.425X1 + 0.454X2 . The coefficient of determination of the Adjusted R square value is 0.597. This means that X1 (work environment) and X2 (organizational climate) affect work morale (Y) by 59.7% while the remaining 40.3% is influenced by other variables not examined in this study. The results of the F test show that the significance of 0.000 <0.05. Because the significance level below 0.05 indicates that together X1 (work environment) and X2 (organizational climate) have a positive and significant influence on work morale (Y). The work environment has a positive and significant influence on the morale of the police personnel at the Lebong Police Station because of a significant value of 0.000 less than 0.05. 0.05.
Modifikasi Lahan Pekarangan Non Produktif Menjadi Sumber Ketahanan Pangan Dan Ekonomi Keluarga Fitri Kurniawati; Anzori Anzori; Silke Sachanovrissa; Kresnawati Kresnawati; Yudi Irawan Abi
Jurnal Dehasen Untuk Negeri Vol 2 No 2 (2023): Juli
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jdun.v2i2.4292

Abstract

Currently the use of yards is an alternative for the community to meet the needs of the family. Because the yard has the potential to provide food for the family, the narrow plot of land can be modified into a yard that produces usability such as growing vegetables, empon-empon and fruits. Modification of narrow land can use several planting techniques, namely plants using pots (polybags) and hydroponics. The activity was carried out at the Pematang Indah Estate Housing Complex, Pematang Village, the Governor of Muara Bangkahulu District, Bengkulu City. The method of this activity is carried out by way of socialization through lectures and question and answer discussions with housewives who are formed in arisan groups. It is hoped that with this socialization there will be a maximum change in the function of the yard, the community already understands the importance of diversifying food and the health of the food consumed, and understands the management of family income by selling vegetable crops.
Memanfaatkan E-Commerce Dalam Meningkatkan Pemasaran Kopi Desa Belitar Seberang kecamatan Sindang Kelingi Kabupaten Rejang Lebong Provinsi Bengkulu Yudi Irawan Abi; Yesi Indian Ariska; Nia Indriasari; Iswidana Utama Putra; Hasan Abdulah
Jurnal Dehasen Untuk Negeri Vol 2 No 2 (2023): Juli
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jdun.v2i2.4318

Abstract

The development of technology, communication devices that make everyone who has a smartphone connected to the internet makes it easier for prospective buyers to find the desired item through their communication device. a very promising opportunity to be developed. The implementation of this community service aims to apply e-commerce to the sale of these coffee products. In the application of e-commerce to coffee products, it is necessary to provide insight to business actors to maintain product quality because it relates to buyer trust, providing complete and fast information, openness to information from customers and the existence of coupons and discounts for regular customers Transparency of product delivery information, trace the existence of the goods sent and good cooperation between the seller and the buyer must be maintained properly. Vigilance against online fraud is also information that needs to be given to business actors in the implementation of this community service. So that at the end of the implementation of this community service, understands online business opportunities, can compete healthily, gain the trust of its customers. the creation of social media accounts and e-commerce interfaces. The product marketing process went quite well as indicated by the addition of the number of visitors on social media accounts after 2 months. Marketing continues to be carried out by utilizing other social media.
Strategi Pengembangan Usaha Bumdes Di Desa Padang Beriang Kecamatan Pino Raya Periode 2017-2022 Deko Agenty Putra; Siti Hanila; Yudi Irawan Abi
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 11 No 2 (2023)
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v11i2.4089

Abstract

This study aims to find out BUMDes business development strategy in Padang Beriang Village of Pino Raya Sub-District in period of 2017-2022. The sample in this study consisted of 30 people consisting of 8 village officials, 5 BUMDes managers in Padang Beriang Village of Pino Raya Sub-District, for the period of 2017-2022 for internal factors and 17 people for external factors, namely the local community in Padang Beriang Village of Pino Raya Sub-District. The analytical method used is SWOT analysis which consists of an Internal Strategic Factor Matrix (IFAS) and an External Strategic Factor Matrix (EFAS). The results of the study show that the BUMDes Business Development Strategy in Padang Beriang Village of Pino Raya Sub-District for the period of 2017-2022 supports the Aggressive strategy, or the SO strategy in the SWOT Matrix. The result of the sum of the strengths possessed is 18.9 while the weaknesses are 14.46, therefore, the internal factor quadrant is 18.9 – 14.46 = 4.44 which means the ability of the BUMDes business in Padang Beriang Village of Pino Raya Sub-District in utilizing strengths and minimizing weaknesses in the company's internal The opportunities that this strategy has are 21.15 and the threats are 17.52. Therefore, the external factor quadrant is 21.15 – 17.52 = 3.63 meaning the ability of BUMDes businesses in Padang Beriang Village of Pino Raya Sub-District, to take advantage of opportunities and overcome threats faced by companies in BUMDes business development.
The Effect of Work Environment and Leadership on Employee Performance at the Kaur Regency Dprd Secretariat Lias Mawati; Ida Anggriani; Yudi Irawan Abi
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 12 No 1 (2024): Januari
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v12i1.4382

Abstract

This study aims to determine the effect of the work environment on employee performance at the Kaur District DPRD Secretariat, to determine the effect of leadership on employee performance at the Kaur District DPRD, and to determine the effect of the work environment and leadership on employee performance at the Kaur District DPRD Secretariat. The method of collecting data in this study is using a questionnaire and the method of analysis is multiple linear regression. Based on the results of the study, it was found that the work environment had a significant effect on employee performance at the Kaur Regency DPRD Secretariat because the significance value was 0.000 <0.05. Leadership has a significant effect on employee performance at the Kaur Regency DPRD Secretariat because its significance value is 0.016 <0.05. The work environment and leadership simultaneously or jointly have a significant effect on employee performance at the Kaur Regency DPRD Secretariat because the significance value is 0.000 <0.05.
Pengaruh Beban Kerja Dan Lingkungan Kerja Terhadap Kinerja Pegawai Pada Badan Pengawas Pemilihan Umum Kabupaten Lebong Alpin Alpin; Siti Hanila; Yudi Irawan Abi
Jurnal Fokus Manajemen Vol 3 No 2 (2023): November
Publisher : Fakultas Ekonomi Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jfm.v3i2.4801

Abstract

The purpose of this study was to determine the effect of workload and work environment on employee performance at the General Election Supervisory Board in Lebong Regency.The sample in this study was all employees at the Election Supervisory Board for Lebong Regency as many as 32 people consisting of 10 civil servants and 22 honorary people. Data collection using a questionnaire and the method of analysis used is multiple linear regression, determination test and hypothesis testing. The results of the regression analysis showed Y = 18.535 - 0.037X1 + 0.583 X2, this illustrates a positive regression direction, meaning that there is a positive influence between X1 (workload) and X2 (work environment) on performance (Y). Means that if the workload and work environment variables increase, performance will increase. The magnitude of the coefficient of determination is 0.297. This means that X1 (workload) and X2 (work environment) have an effect on performance (Y) of 29.7% while the remaining 70.3% is influenced by other variables not examined in this study. The results of the t test at a significance level of 0.05 explained that partially the workload and work environment variables had a significant influence on the performance variables of the Election Supervisory Board for Lebong Regency. The results of the F test at a significance level of 0.05 explain that the workload and work environment variables have a simultaneous (together) influence on performance at the General Election Supervisory Board of Lebong Regency.
Factors Affecting Consumer Decisions In Purchasing Oppo Handphones In The City Of Manna Bengkulu Selatan Lorenza Aprilia; Neri Susanti; Yudi Irawan Abi
Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Review Vol. 3 No. 1 (2023): Juni
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emba.v3i1.1290

Abstract

The purpose of this research was to determine the factors that influence consumer decisions in purchasing oppo cellphones in the city of Manna, South Bengkulu. Methods of data collection is done by distributing questionnaires. While the analytical methods in this study are validity test, reliability test, multiple linear regression and hypothesis testing. The results of linear regression calculations show Y = 6.776 + 0.388X1 + 0.402X2. These results describe a positive regression direction, this means that there is a positive or significant influence between word of mouth (X1) and lifestyle (X2) on purchasing decisions (Y). The coefficient of determination is 0.664 or 66%, this indicates that the dependent variable (purchasing decision) can be explained by the independent variables (word of mouth and lifestyle) influencing purchasing decisions by 66%, while the remaining 34% purchasing decisions are influenced by other variables that are not included in this research model. From the F test obtained a significance value of 0.000 <0.05, which indicates that together X1 (Word of mouth), and X2 (Lifestyle), have a simultaneous significant influence on Purchase Decision (Y). Meanwhile, word of mouth partially influences the decision to buy oppo cellphones with a probability value (Sig) 0.014 <0.05, lifestyle influences purchasing decisions for oppo cellphones with a probability value (Sig) 0.006 <0.05.
The Influence Of Service Quality On Customer Satisfaction At J&T Express Pondok Suguh Of Mokomuko Regency Julianti Br. Hutagaol; Siti Hanila; Yudi Irawan Abi
Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Review Vol. 3 No. 2 (2023): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emba.v3i2.1513

Abstract

Competition in goods delivery service companies is currently developing very rapidly. For this reason, every company owner must be able to create quality service that can increase consumer satisfaction. This research aims to determine the effect of service quality on consumer satisfaction at J&T Express Pondok Suguh, Mukomuko Regency. The sample in this study was 80 consumers who came to send packages and received packages at J&T Express Pondok Suguh, Mukomuko Regency. The sampling technique is accidental sampling technique. Data were collected using a questionnaire and the analysis methods used were simple linear regression, determination tests and hypothesis testing. The results of simple linear regression analysis show Y = 22.392 + 0.307X. This illustrates a significant regression direction, meaning that there is a significant influence between Service Quality (X) on Consumer Satisfaction (Y). This means that if the service quality variable increases, it will increase consumer satisfaction. The results of the t test at the level of α= 0.05 explain that the service quality variable has a significant influence on the consumer satisfaction variable at J&T Express Pondok Suguh, Mukomuko Regency. The value of the coefficient of determination is 0.222. This means that Service Quality (X) influences Consumer Satisfaction (Y) by 22.2% while the remaining 78.8% is influenced by other variables not examined in this research.
The Influence Of Product Quality, Price, Location And Service Quality On Purchasing Decisions At Matahari Department Bengkulu Store Tiken Ahiriansyah; Suwarni Suwarni; Yudi Irawan Abi
Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Review Vol. 3 No. 2 (2023): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emba.v3i2.1517

Abstract

Factors influencing consumer purchasing decisions are product quality, price, location and service quality. Consumers will tend to choose outlets that have excellent service. The research aims to determine product quality, price, location and dominant place/location influencing purchasing decisions at Matahari Department Store Bengkulu. The sample in this study was 70 customers of Matahari Department Store Bengkulu. Data collection uses instruments in the form of questionnaires and the analysis methods used are multiple linear regression, determination tests and hypothesis tests. The results of the multiple linear regression analysis obtained are as follows: Y= 9.747 + 0.897 X1 + 0.832 X2 + 0.829 X3 + 0.802 Product Variable (X1), shows t count of 2.954 > t table 1.66140 with a significance level of 0.004 < 0.050. So it can be concluded that the Product variable has a positive and significant effect on Purchasing Decisions. Price influences purchasing decisions. The price variable (X2), shows t count of 2.525 > t table 1.66140 with a significance level of 0.014 < 0.050. So it can be concluded that the price variable has a positive and significant effect on purchasing decisions. Location influences purchasing decisions. The location variable (X3), shows t count of 2,800 > t table 1.66140 with a significance level of 0.000 < 0.050. So it can be concluded that the service quality variable has a positive and significant effect on purchasing decisions. Location influences purchasing decisions. The place/location variable (X4), shows t count of 2.125 > t table 1.66140 with a significance level of 0.000 < 0.050. So it can be concluded that the service quality variable has a positive and significant effect on purchasing decisions.