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Pengaruh Kepuasan Pelanggan terhadap Pelayanan di Kantor Honda Tunas Dwipa Matra Sengkang Patotorijal Patotorijal; Yusran Yusran; Asmanurhidayani
Dinamika Publik: Jurnal Manajemen dan Administrasi Bisnis Vol. 3 No. 3 (2025): Jurnal Manajemen dan Administrasi Bisnis
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/dinamikapublik.v3i3.1195

Abstract

The development of the Honda Tunas Dwipa Matra company is certainly inseparable from the form of service provided to its customers. This form of service will influence customer satisfaction which ultimately has an impact on increasing company revenue. Customer satisfaction is an important factor in efforts to facilitate sales and purchases, this cannot be separated from the level of service provided. Therefore, companies must think more carefully about the importance of customer satisfaction in providing customer service. It is now increasingly recognized that service quality and customer satisfaction are vital aspects in order to survive in business and win the competition. Viewed from the aspect of research data collection, this research is a type of quantitative research using a survey approach which aims to test the combination/influence of independent variables on the dependent variable, namely Customer Satisfaction with Services at the Honda Tunas Dwipa Matra Sengkang Office. Based on the results of research regarding the influence of customer satisfaction on service at the Honda Tunas Dwipa Matra Sengkang Office, it can be concluded as follows: 1) Satisfaction at the Honda Tunas Dwipa Matra Sengkang Office is in the very good category. 2) Service at the Honda Tunas Dwipa Matra Sengkang Office is in the very good category. 3) The results of data analysis show that the influence provided is positive and significant and the relationship provided is at a strong interval.
Pengaruh Pengembangan Sumber Daya Manusia Terhadap Pelayanan Kesehatan Masyarakat Pada Puskesmas Atapange Kecamatan Majauleng Yusran Yusran; Yuniarni Yuniarni
GEMILANG: Jurnal Manajemen dan Akuntansi Vol. 3 No. 1 (2023): Jurnal Manajemen dan Akuntansi
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (106.398 KB) | DOI: 10.56910/gemilang.v3i1.307

Abstract

The purpose of this study was to find out how well the development of Human Resources and employee work productivity and the influence of Human Resource development on employee work productivity at the Wajo District Samsat Office. The population in this study were 41 people, while the Taro Yamane Formula in Slovin was used to determine the number of samples, so that the sample obtained was 29 people. The data collection techniques were carried out through observation, documentation and distributing questionnaires.
Edukasi Pencegahan Pernikahan Dini Berbasis Sekolah: Strategi Intervensi dalam Menekan Risiko Stunting dan Putus Sekolah di Wilayah Desa Samangki Muhammad Agung Pratama Anwar; Yusran Yusran
MENGABDI : Jurnal Hasil Kegiatan Bersama Masyarakat Vol. 4 No. 2 (2026): April: MENGABDI : Jurnal Hasil Kegiatan Bersama Masyarakat
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/mengabdi.v4i2.2223

Abstract

Early marriage remains a social problem that impacts the education, health, and future of the younger generation. A lack of understanding among adolescents and the community about the risks of early marriage is a major contributing factor to this practice. This community service activity aims to increase the knowledge and awareness of students and young people regarding the negative impacts of early marriage and the importance of planning for a healthy and sustainable future. The activity took place on January 12 at MA Darul Rasyidin, Samangki Village, Simbang District, Maros Regency. Methods used included outreach, discussion, and an interactive approach that actively engaged participants. The results of the activity showed an increase in participants' understanding of the risks of early marriage from a health, educational, social, and legal perspective. This activity is expected to be a preventative measure to reduce the number of early marriages and encourage the formation of a younger generation that is better prepared for the future.