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All Journal Jurnal Dedikasi Seminar Nasional Pengabdian Kepada Masyarakat Information Technology Education Journal Journal of Embedded Systems, Security and Intelligent Systems Journal of Computers, Informatics, and Vocational Education Media Elektrik
Alifya NFH
Universitas Negeri Makassar
Agriculture, Biological Sciences & Forestry Chemistry Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Engineering Environmental Science Social Sciences Other

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Journal : Journal of Embedded Systems, Security and Intelligent Systems

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Development of A Web-Based Application Measuring Student and Lecturer Satisfaction for Educational Service Ayu Tri Wardani Wardani; Alifya NFH
Journal of Embedded Systems, Security and Intelligent Systems Vol 6, No 1 (2025): March 2025
Publisher : Program Studi Teknik Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59562/jessi.v6i1.6492

Abstract

The development of student and lecturer satisfaction survey applications for web-based education services aims to improve the efficiency of feedback data collection and support data-based decision making. This research uses Extreme Programming (XP) method which involves planning, designing, coding, and testing stages. In the planning stage, user needs are identified to ensure the designed features are in line with the application's objectives. Designing is done using the Class Responsibility Collaborator (CRC) Cards approach to ensure the system design is structured and easy to develop. The coding stage uses PHP and MySQL to produce applications that meet the functional needs of the system, while the testing stage is carried out using the blackbox testing method to ensure each module works according to specifications. The results show that this application is able to improve the efficiency of the survey process, provide an easily accessible web-based platform, and produce structured survey data. The implementation of this application is expected to contribute to improving the quality of education services through valid and real-time survey data analysis. Keywords: Satisfaction Survey, Extreme Programming, PHP, MySQL, Blackbox Testing.
Evaluating EduTrack System Quality Using ISO/IEC 25010 and the DeLone and McLean Model Syahrul; Alifya NFH; Shabrina Sinta Dewi; Dwi Rezky Anandari S
Journal of Embedded Systems, Security and Intelligent Systems Vol 6, No 3 (2025): September 2025
Publisher : Program Studi Teknik Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59562/jessi.v6i3.10266

Abstract

The integration of information systems in higher education enhances efficiency, transparency, and academic service quality. However, continuous evaluation is crucial to ensure that such systems meet user expectations and comply with international quality standards. This study evaluates the quality of the EduTrack Information System developed for the Master’s Program in Educational Research and Evaluation at Universitas Negeri Makassar. Using a quantitative descriptive method, the research integrates the ISO/IEC 25010 software quality standard and the DeLone & McLean Information System Success Model. Data were collected from 60 active student users through questionnaires and technical testing with tools such as Apache JMeter, OWASP ZAP, Mozilla Observatory, K6, and the System Usability Scale (SUS). EduTrack demonstrated excellent results in functional suitability (100%), reliability (96.55%), and usability (SUS score = 71.5, good). The PLS-SEM analysis confirmed that service quality (β = 0.580) and information quality (β = 0.390) significantly affect user satisfaction (R² = 0.716). These findings indicate that EduTrack performs effectively and aligns with user expectations, though security enhancements are still required. This study demonstrates an integrated evaluation framework that combines technical quality standards and user satisfaction analysis, providing a reference model for future assessments of academic information systems.
Co-Authors Andi Akram Nur Risa Andi Akram Nur Risal Ayu Tri Wardani Ayu Tri Wardani Wardani Edi Suhardi Rahman Fathahillah Ibnu Farhan Hasrul Muh. Rizal Samad Muliadi Muliadi Namira Aprisani Rissa Megavitry Shabrina Sinta Dewi Shabrina Syntha Dewi Sugeng A. Karim Sulaiman, Dwi Rezky Anandari Syahrul Syahrul Syahrul