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All Journal JAM : Jurnal Aplikasi Manajemen Jurnal Informatika dan Teknik Elektro Terapan Asia-Pacific Management and Business Application Sketsa Bisnis EQIEN - JURNAL EKONOMI DAN BISNIS Santhet: (Jurnal Sejarah, Pendidikan Dan Humaniora) Jurnal Ilmiah Edunomika (JIE) Jurnal Ilmiah Manajemen Kesatuan Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Transekonomika : Akuntansi, Bisnis dan Keuangan Indonesian Journal of Business Analytics (IJBA) JURNAL ECONOMINA Inkubis: Jurnal Ekonomi dan Bisnis Indonesia Auditing Research Journal Eastasouth Journal of Positive Community Services The Eastasouth Management and Business Innovative: Journal Of Social Science Research Sanskara Manajemen dan Bisnis Science Contribution to Society Journal Argopuro: Jurnal Multidisiplin Ilmu Bahasa MAPAN: Jurnal Manajemen Akuntansi Palapa Nusantara Journal of Economics and Management Jurnal Manajemen dan Kewirausahaan Taawun: Jurnal Pengabdian kepada Masyarakat Khazanah Sosial Proceeding of Community Service and Engagement
Fariz
Universitas Telkom
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When High Engagement Masks Workplace Toxicity: The Moderating Role of Empathetic Leadership Farihin, Afif; Fariz, Fariz
Inkubis : Jurnal Ekonomi dan Bisnis Vol. 8 No. 4 (2026): INKUBIS Jurnal Ekonomi Dan Bisnis
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/inkubis.v8i4.478

Abstract

Background: This study introduces the concept of false positive engagement. Objective: This study examines the relationship between toxic workplace environment and employee engagement, as well as the buffering role of empathetic leadership in a high-risk state-owned energy construction sector in Indonesia. Despite increasing aggregate employee engagement scores, several engagement drivers such as work-life balance, communication, and recognition showed declining trends, indicating a potential false positive engagement phenomenon. Methods: Using a quantitative approach, data were collected from 181 employees of PT XYZ through an online questionnaire survey. The study employed Partial Least Squares-Structural Equation Modeling (PLS-SEM) to test the proposed hypotheses and moderation model. Results: The findings reveal that toxic workplace environment significantly reduces employee engagement (β = -0.195; p = 0.001). Furthermore, empathetic leadership significantly weakens the negative effect of toxic workplace conditions on employee engagement (β = -0.122; p = 0.038). Conclusion: The study contributes to the organizational behavior and leadership literature by introducing the concept of false positive engagement and highlighting the importance of empathetic leadership as a psychological buffering mechanism in high-pressure project-based organizations. Practically, the findings suggest that organizations should not rely solely on aggregate engagement indices when evaluating workforce well-being and organizational health.
Co-Authors Agus Ariyanto Apolonia Due Arief Nurdiannova Qurochman Aris Mindarwanto Aryo Putra Ardhitianto Athillah Irba Salsalbilah Bryllian Ramadhany Rachmania Dzikri Maulana Muhammad Endang Sumiyati Eni Nurhayati Erni Martini Eryk Danil Saputro Farida Farida Farihin, Afif Fitri, Anindo Saka Galuh Sudarawerti Hadi, Muhammad Nail Hafidulloh, Hafidulloh I Putu Cahya Swandhika Negara Imron, Muhamad Ira Ningrum Resmawa, Ira Ningrum Kemala Widya Paramita Kiki Sudiana Kurniawan Adi Prayitno Kurniawati, Rohmah Latanssa, Seira Mega Cahyani Mita Kharisma Mokhamad Farid Rokhman Muchammad Muzakki Muhamad Hilmy Hakim Muhamad Imron Muhammad Ilham Muhammad Luthfi Fadillah Muhammad Nail Hadi Muhkhamad Edris Mujitabah Mujitabah Nanang Kosim Nurdiannova, Arief Putra, Robby Alamsyah Satriya Rafli Mahdavika Ramadhan Ratri Wahyuningtyas Reny Setyowaty Sakti, Yudha Perwira Bima Setiawan, Muhammad Surya Adhi Setyowaty, Reny Sholihin, Achmad Siti Aisyah Siti Aisyah Sutikto Syamsul Arifin Thoriq Baharsyah Turnawan, Adhi Tutik Winarsih Untoro, Wido Waloyo, Waloyo