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All Journal Jurnal Ekonomi Pembangunan: Kajian Masalah Ekonomi dan Pembangunan MIX : Jurnal Ilmiah Manajemen Journal of Management and Business Review Jurnal EMT KITA Neraca Keuangan : Jurnal Ilmiah Akuntansi dan Keuangan J-Dinamika: Jurnal Pengabdian Kepada Masyarakat Jurnal Doktor Manajemen (JDM) Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Ilmiah Manajemen Kesatuan Jurnal Ilmiah Akuntansi Kesatuan AJAD : Jurnal Pengabdian kepada Masyarakat Jurnal Ilmiah Manajemen dan Bisnis (JIMBI) Jurnal Abdi Inovatif : Pengabdian kepada Masyarakat Apollo: Journal of Tourism and Business Jurnal Ekonomi dan Pembangunan Indonesia Jurnal Pengabdian Nasional (JPN) Indonesia
Isbandriyati Mutmainah
Universitas Nusa Bangsa
Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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PENGARUH AUDIT OPERASIONAL DAN PENGENDALIAN INTERNAL TERHADAP EFEKTIFITAS KINERJA MANAJEMEN PERGUDANGAN PT. TAZAR GUNA MANDIRI Yuzirwan, Arya Panji; Mutmainah, Isbandriyati; Yulia, Iis Anisa
Jurnal Doktor Manajemen (JDM) Vol 6, No 2 (2023): SEPTEMBER 2023
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jdm.v6i2.21665

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh audit operasional dan pengendalian internal terhadap efektivitas kinerja manajemen pergudangan pada PT Tazar Guna Mandiri. Populasi penelitian ini adalah seluruh karyawan PT Tazar Guna Mandiri yang terdiri dari direksi, sekretaris direksi, direktur operasional, direktur keuangan, direktur HRD, divisi penjualan, divisi pergudangan, divisi pengadaan, administrasi, dan accounting, sementara sample penelitian merupakan bagian dari poluasinya, yang dikumpulkan dengan menggunakan metode non-probability sampling yaitu dengan sampling jenuh. Metode analisis yang digunakan adalah metode  regresi linier berganda, dengan efektivitas kinerja manajemen pergudangan sebagai variabel terikat, serta pengaruh audit operasional dan pengendalian internal sebagai variabel bebas. Hasil penelitian menunjukkan bahwa variabel audit operasional berpengaruh positif dan signifikan terhadap efektivitas kinerja manajemen pergudangan pada PT. Tazar Guna Mandiri, namun variabel pengendalian internal tidak berpengaruh signifikan terhadap efektivitas kinerja manajemen pergudangan pada PT. Tazar Guna Mandiri. Secara simultan audit operasional dan pengendalian internal berpengaruh positif dan signifikan terhadap efektivitas kinerja manajemen pergudangan pada PT Tazar Guna Mandiri.
Pengaruh Kompetensi, Motivasi dan Budaya Organisasi terhadap Kinerja Tridharma Dosen dengan Komitmen sebagai Variabel Moderasi Jamil, Rudi; Mutmainah, Isbandriyati; Yulia, Iis Anisa
Jurnal EMT KITA Vol 10 No 1 (2026): JANUARY 2026
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v10i1.5535

Abstract

This study aims to examine and analyze the influence of competence, motivation, and organizational culture on the performance of lecturers’ Tridharma with commitment as a moderating variable. This study used all 108 state lecturers (ASN) at the Faculty of Forestry and Environment, IPB University as respondents. Data were collected by distributing questionnaires to all respondents. The analytical method used was multiple linear regression to examine the influence of competence, motivation, and organizational culture on the performance of lecturers’ Tridharma and Moderating Regression Analysis (MRA) to examine the ability of the commitment variable to moderate the influence of competence, motivation, and organizational culture on the performance of lecturers’ Tridharma. The results of the multiple linear regression analysis showed that competence, motivation, and organizational culture significantly influenced the performance of lecturers’ Tridharma both partially and simultaneously. The results of the MRA analysis showed that the commitment variable significantly influenced the performance of lecturers’ Tridharma and was able to moderate the influence of competence and motivation on the performance of lecturers’ Tridharma, but was unable to moderate the influence of organizational culture on the performance of lecturers’ Tridharma.
Does Brand Image Moderate the Influence of Service Quality, Trust, and Price on Customer Loyality on Traveloka? Dwiningsih, Indah Rahayu; Mutmainah, Isbandriyati; Dewi Fitrianti
Apollo: Journal of Tourism and Business Vol. 3 No. 3 (2025): September 2025
Publisher : CV. Media Digital Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58905/apollo.v3i3.456

Abstract

This study aims to analyze the influence of service quality, customer trust, and perceived price on customer loyalty of user Traveloka, with brand image serving as a moderating variable. The research adopts a quantitative approach through a survey method involving 119 respondents who are active users of the Traveloka application in the Jabodetabek area. Respondents were selected using convenience sampling, and data were analyzed using multiple linear regression and moderated regression analysis (MRA) with the help of SPSS software. The findings reveal that service quality, customer trust, and perceived price each have a positive and statistically significant effect on loyalty. Among these factors, perceived price demonstrates the strongest influence. Additionally, brand image significantly moderates the relationship between the independent variables and loyalty, indicating that a stronger brand image enhances the positive effects of service quality, trust, and perceived price on customer loyalty. These results highlight the strategic importance of brand image in the online travel industry and suggest that improving customer experience, building trust, and offering fair pricing are essential in retaining users. This study contributes to the existing literature on consumer behavior in digital services and offers practical insights for marketing managers, particularly in the context of digital travel platforms. Strengthening brand image can be a key competitive advantage in increasing customer retention and long-term engagement.
Edukasi Literasi Keuangan bagi Santri di Pesantren Al-Marjan Mulabaru Lebak Banten Yulia, Iis Anisa; Mutmainah, Isbandriyati; Susanto, Heri; Dewi Fitrianti; Rumna, Rumna; Pranamulia, Agus; Putra, Mulyana Gustira; Fitriani, Anna; Arifien, Yunus; Solihin, Lalu; Maad, Faizal; Marnilin, Feni; Rusman, Hedar; Wahidhani, Eha Hasni; Widjaja, Ichwan Rachmanu; Sukayat, Harmoko; Irawan, Rahmat; Mahfudi, Ahmad Zaid; anisa yulia, iis
AJAD : Jurnal Pengabdian kepada Masyarakat Vol. 5 No. 3 (2025): DECEMBER 2025
Publisher : Divisi Riset, Lembaga Mitra Solusi Teknologi Informasi (L-MSTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59431/ajad.v5i3.672

Abstract

The Community Service Program (PkM) was implemented at Al-Marjan Mulabaru Islamic Boarding School, Lebak, Banten, to strengthen students’ financial literacy. Key challenges identified include low baseline financial knowledge, limited access to financing for pesantren-based enterprises, and insufficient infrastructure and technology (notably internet access and fintech tools) to support financial information and services. The program involved needs assessment, material development, face-to-face training, discussion, and evaluation using pre- and post-tests. Results show an increase in understanding from 43% (pre-test) to 92% (post-test), a gain of 49 percentage points. These findings indicate that the training content and delivery were effective in improving basic skills in budgeting and money management. Participants were highly engaged during the sessions, reflected in active discussions and question-and-answer activities.
Analysis of Factors Influencing Gen Z's Interest in Using Digital Financial Applications Nur Afifah Damayanti; Isbandriyati Mutmainah; Dewi Fitriyanti
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 1 (2025): JIMKES Edisi Januari 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i1.2640

Abstract

This study aims to examine the influence of digital financial literacy, perceived benefits, ease of switching, and perceived risk capability in moderating these variables on Gen Z's interest in using e-wallets. This is a quantitative study. The population in this study is Gen Z in the Greater Jakarta area (Jabodetabek) who use e-wallets. The sampling technique used in this research is convenience sampling. The sample size used in this study is 235 respondents. The data analysis employed is multiple linear regression analysis using SPSS 25 software. The results of this study indicate that digital financial literacy, perceived benefits, and ease of switching have a significant partial effect on Gen Z's interest in using e-wallets, and perceived risk is capable of moderating the influence of digital financial literacy on Gen Z's interest in using e-wallets. Keywords: digital financial literacy, perceived benefits, ease of switching, perceived risk, interest in using
Pengaruh Permintaan Akhir dan Barga terhadap ImporTotal Indonesia: Analisis Cointegration dan Error Correction Model Mutmainah, Isbandriyati
Jurnal Ekonomi dan Pembangunan Indonesia Vol. 9, No. 2
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research is aimed to investigate the influence of final demand and price to Indonesian agregate imports in the long-run and short-run. We use analytical technique cointegration test Johansen procedures for the long-term influence, and Error Correction Model to estimate the short-term influence, by using quarterly time series data period from 1980 to 2004. From the result of cointegration test and Error Correction Model we found that in the long-term, all of final demand components and price except private investment are important in determining Indonesian agregate imports. The government expenditure variable has the highest influence, while in the short-term all of independent variables except private consumption are important in determining Indonesian agregate imports and foreign price variable has the highest influence.
Pengaruh Taste, Kualitas Layanan dan Persepsi Harga terhadap Loyalitas Pelanggan Mie Gacoan dengan Moderasi Customer Experience Ainisyah, Marshanda Salsabila; Mutmainah, Isbandriyati; Pranamulia, Agus
Jurnal EMT KITA Vol 10 No 3 (2026): JULY 2026
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v10i3.5328

Abstract

This study aims to analyze the factors that influence customer loyalty of Mi Gacona in Bogor City. The independent variables used in this study are Taste, Service Quality and Price Perception. The Customer Experience variable is used as a moderating variable that is thought to strengthen or weaken the influence of the Taste, Service Quality and Price Perception variables on Customer Loyalty. The population of this study is all Mie Gacoan customers in Bogor City, and the sample is determined using the accidental sampling method. The analytical method used is Multiple Linear Regression to test and analyze the influence of Taste, Service Quality and Price Perception on Loyalty, and the Moderated Regression Analysis (MRA) analysis method is used to test and analyze the ability of Customer Experience to moderate the influence of Taste, Service Quality and Price Perception on Loyalty. By using data from 119 respondents as a sample, the results of the study show that Taste and Price have a positive and significant influence on Loyalty, while Service Quality has no significant influence on Loyalty. The Customer Experience variable is proven to be able to moderate the influence of Taste, Service Quality and Price on Loyalty. These findings can be used as a reference in developing more effective marketing strategies.
Determinan Minat dan Keputusan Pembelian Fashion Merek Uniqlo Aldiansyah, Rangga; Mutmainah, Isbandriyati; Putra, Mulyana Gustira
Jurnal EMT KITA Vol 10 No 3 (2026): JULY 2026
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v10i3.5351

Abstract

This study aims to examine the influence of Country of Origin, perceived quality, perceived price, and lifestyle on purchasing decisions, with purchase intention as a mediating variable. The study population included all consumers of Uniqlo brand fashion products, with 130 respondents obtained through non-probability sampling using the accidental sampling method. Data analysis was conducted using multiple linear regression with a causal step model. The results showed that Country of Origin, perceived quality, and perceived price had a direct and significant influence on purchasing decisions, while lifestyle had no significant influence. Purchase intention mediated the influence of Country of Origin and perceived quality on purchasing decisions, but did not mediate the influence of perceived price and lifestyle on purchasing decisions. These findings emphasize the importance of country of origin image and product quality in shaping purchasing intentions and driving consumer purchasing decisions.
Perilaku Konsumen dalam Pengambilan Keputusan Pembelian secara Online melalui Platform TikTok Shop Afrienza, Rizaldo; Mutmainah, Isbandriyati; Rumna, Rumna
Jurnal EMT KITA Vol 10 No 4 (2026): OCTOBER 2026
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v10i4.5439

Abstract

This study aims to analyze the influence of switching costs, reputation, and transaction convenience on purchasing decisions, with trust as a moderating variable. The population of this study were consumers who make shopping transactions through the TikTok platform. The sample used in this study was 131 respondents, collected using a non-probability sampling method, namely accidental sampling. The analytical methods used were multiple linear regression and Moderating Regression Analysis (MRA). The results of statistical tests with multiple linear regression analysis showed that, of the three independent variables, only the transaction convenience variable had a significant effect on purchasing decisions, while the switching cost and reputation variables were proven to have no significant effect. The results of statistical tests with Moderating Regression Analysis showed that the trust variable was able to strengthen the influence of switching costs and reputation on purchasing decisions, but was unable to moderate the effect of transaction convenience on purchasing decisions.
Co-Authors Afifah, Dea Agnes Afrienza, Rizaldo Agus Sasongko, Dwi Ahmad Zaid Mahfudi Ahsla Nauli Dinanti Sianipar Ainisyah, Marshanda Salsabila Aldiansyah, Rangga Andi Mulyana Anen, Nengsih Anisa Yulia, Iis Anna Fitriani Aprihatiningrum Hidayati Budi Suharjo Dewi Fitrianti Dewi Fitriyanti Dwi Agus Sasongko, Dwi Agus Dwiningsih, Indah Rahayu Eha Hasni Wahidhani Eha Hasni Wahidhani Erni Ernawati Faizal Maad Fauzi Ahmad Muda Ferdianto, Mario Gunawan, Amelia Hababa, Nabhan Rusmani Heri Susanto Hidayat, Ahsan Nurfalah Jamil, Rudi Kirbrandoko Kirbrandoko Luluk Setyaningsih Mahfudi, Ahmad Zaid Marnilin, Feni Meirani Harsasi Mulia, Agus Prana Noorfallah, Hiysman Nur Afifah Damayanti Porta, Hafiq Gani Pranamulia, Agus Putra, Mulyana Gustira Putra, Rangga Asmawi Rachmanu Widjaja, Ichwan Rahmat Irawan Rita Nurmalina Rumna Rumna, Rumna Rumna, Rumna Rusdiana, Endang Rusman, Hedar Solihin, Lalu Sukayat, Harmoko Wahidhani, Eha Hasni Widjaja, Ichwan Rachmanu Yulia, Iis Anisa Yunus Arifien Yuzirwan, Arya Panji Zaid Mahfudi, Ahmad