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All Journal Jurnal Pendidikan Humaniora Jurnal Pendidikan: Teori, Penelitian, dan Pengembangan TERAPUTIK: Jurnal Bimbingan dan Konseling JOURNAL OF SCIENCE AND SOCIAL RESEARCH Psychology, Evaluation, and Technology in Educational Research JURNAL LENTERA BISNIS Psychocentrum Review ProGCouns: Journal of Professionals in Guidance and Counseling Jurnal Ilmiah Kampus Mengajar Jurnal Pendidikan Indonesia (Japendi) Journal of Educational Management Research TERAPUTIK: Jurnal Bimbingan dan Konseling Jurnal Ilmiah Bisnis dan Ekonomi Asia (Jibeka) Journal of Business Inflation Management and Accounting Buletin Konseling Inovatif Jurnal Kajian Bimbingan dan Konseling
Dany Moenindyah Handarini, Dany Moenindyah
Universitas Negeri Malang
Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : Journal of Educational Management Research

 1 
The Influence of School Image, Service Quality, and Parental Trust on School Choice Decisions Aritonang, Wernando Wilys; Suryaputra, Ronald; Handarini, Dany M.
Journal of Educational Management Research Vol. 5 No. 2 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i2.1896

Abstract

The increasing competition among private educational institutions has heightened the need for effective educational management strategies to understand factors influencing parents’ school choice decisions. This study aims to analyze the influence of school image, educational service quality, and parental trust on parents’ decisions to choose Northern Green School Medan. The study is motivated by a noticeable decline in student enrollment in recent years, which reflects weakening parental preference amid intensified competition among private schools. Employing a quantitative research design, data were collected through a survey administered to parents of enrolled students and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results indicate that school image and educational service quality have a positive and significant effect on parents’ school choice decisions. Furthermore, parental trust emerges as the most dominant factor influencing parents’ decisions among the examined variables. The structural model demonstrates strong explanatory power, with an R² value of 0.843, indicating that 84.3% of the variance in parents’ school choice decisions is explained by the proposed model. These findings imply that private schools need to prioritize trust-based management practices, consistently improve the quality of educational services, and strengthen institutional image to enhance parental confidence and sustain student enrollment in a competitive educational environment.
Servant Leadership, Service Management Support, and Digital Literacy as Determinants of Teacher Performance Manubura, Yohanes Paulus; Suryaputra, Ronald; Handarini, Dany M.
Journal of Educational Management Research Vol. 5 No. 3 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i3.2018

Abstract

This study aims to examine the influence of principals’ servant leadership, service management support, and teachers’ digital literacy on teacher performance. A quantitative approach was employed using a survey method. The study involved 40 teachers selected through a saturated sampling technique. Data were collected through a structured questionnaire distributed via an online form, and the data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with the SmartPLS application. The findings indicate that principals’ servant leadership and service management support have positive but statistically insignificant effects on teacher performance. In contrast, teachers’ digital literacy has a positive and significant effect on teacher performance and emerges as the most dominant variable in the research model. Simultaneously, the three independent variables contribute to teacher performance, with digital literacy playing the most substantial role. These results suggest that teacher performance in contemporary educational environments is more strongly influenced by teachers’ individual competencies in utilizing digital technologies than by leadership and managerial support alone. Therefore, strengthening teachers’ digital literacy should become a strategic priority in efforts to improve teacher performance in schools.
Co-Authors Adi Atmoko Agustina, Tin Andi Mappiare-AT Andi Mappiare-AT, Andi Andrey Triwidya Putra Arbin Janu Setiyowati, Arbin Aritonang, Wernando Wilys Bashirudin Debipriamuda Budi Purwoko Carolina Ligya Radjah, Carolina Ligya Edwindhana Mareza Putra, Edwindhana Mareza Fathorrahman Fiki Prayogi Friska Putrisari Harjianto, Feri Henri I M Hambali IM. Hambali Imelda Utama Innaha Fahrish Safitri Inta Elok Youarti Irene Maya Simon, Irene Jaisah, Jaisah Johana E. Prawitasari Johana Endang Prawitasari Kurniawan, Hernita Lutfi Fauzan Luthfita Cahya Irani M. Ramli Manubura, Yohanes Paulus Miftahus Surur Mufied Fauziah Muhammad Farid Ilhamuddin Muslihati Novi Rosita Rahmawati Parapat, Aghata Chrisye Putri, Sisi Septiani Putrisari, Friska Rahmawati Husnul Khotimah Rahmawati Husnul Khotimah, Rahmawati Husnul Safitri, Innaha Fahrish Shophia Terry Kurniawati Simanjuntak, Mariati Sisi Septiani Putri Sitorus, Hana Flowerens Suryaputra, Ronald Suyono Suyono Syamsiar, Benus Theresia Pradiani Tin Agustina Karnawati Tin Agustina Karnawati Tin Agustina Karnawati Triwibowo Probo Sukarno Triwibowo Probo Sukarno, Triwibowo Probo Triyono Triyono Utama, Imelda Vesti Dwi Cahyaningrum Wa Ode Saktila Mayang Sari Wagimin Wagimin