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Puguh Ika Listyorini
Universitas Duta Bangsa Surakarta
Religion Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Veterinary Other

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Journal : Seroja Husada: Jurnal Kesehatan Masyarakat

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HUBUNGAN WAKTU RESPON TIME PELAYANAN INSTALASI GAWAT DARURAT DENGAN KEPUASAN PASIEN DI RUMAH SAKIT MUHAMMADIYAH SELOGIRI Sintya, Intan; Listyorini , Puguh Ika; Susanto , Anton
Seroja Husada: Jurnal Kesehatan Masyarakat Vol. 1 No. 6 (2024): Seroja Husada: Jurnal Kesehatan Masyarakat
Publisher : Seroja Husada: Jurnal Kesehatan Masyarakat

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Abstract

Hospitals, especially emergency departments (IGD), have the aim of achieving optimal health services for patients quickly and precisely and integrated in handling the emergency level so as to prevent the risk of disability and death with a response time of 5 minutes. Speed ​​in providing services in the emergency department (IGD) is a crucial factor in determining the level of patient satisfaction. This research was conducted to determine the relationship between emergency department service response time and patient satisfaction at the Muhammadiyah Selogiri Hospital using a quantitative design with a cross sectional approach. The sample in this study was 257 respondents, using a purposive sampling technique. The research instrument was a questionnaire and the data analysis used was univariate and bivariate analysis. Statistical analysis used the Spearman rho test. Based on the results of the analysis using the Spearman rho statistical test, it was found that the p value was <0.05 (0.000), so Ho was rejected and Ha was accepted, which means there is a relationship between the response time of emergency installation services and patient satisfaction at the Muhammadiyah Selogiri Hospital. Meanwhile, the correlation coefficient value is -0.462, which is interpreted as indicating that the strength of the relationship is at a low or weak level. There is a relationship between the response time of emergency services and patient satisfaction at the Muhammadiyah Selogiri Hospital. It is hoped that this research will further improve the existing response time so that quality service can be achieved and support a sense of satisfaction for patients and families who receive services.
Co-Authors Agung Widyastuti Agusta Pinta Kurnia Rizky Akhmad, Khabib Alia Alifah Sari Nugraini Ananda Nur Khasyanah Anggelli Marsha Pattinama Anisa Dwi Kurniawati ANTON SUSANTO Artini, Kusumaningtyas Siwi Athipach Dader Deru Ady Wijananto Devi Pramita Sari Dyah Kusuma Wardhani Farid Farid Agushybana Fhahrul Dwi Aryanti Fhahrul Dwi Aryanti Fitria Wulandari Hesty Latifa Noor Iin Indriyani Intan Sintya Istiqomah Dwi Budiarti Latifa Noor, Hesty Linda Widyaningrum Liss Dyah Dewi Arini Listyani, Tiara Ajeng Maryati, Warsi Miftakhul Jannah Muhammad Faiz Othman Muhammad Zia Ulhaq Mursid Raharjo Mutmainah Dwi Novian Martin Nadia Arifah Ramadhan Nanda Desia Wahyu Ramadani Ni’matu Zuliana Nopita Cahyaningrum Novita Yuliani Nur Kasanah Oktaviana, Aptika Pinkan Pratiwi PUJI LESTARI Rara Nur Salsabila Rezky Paska Kalbuadi RUSMINI Sadewi, Yuan Yuzti Saryadi Saryadi Saryadi Savira Luthfiana Putri Santoso Sintya, Intan Siti Musyarofah Sjuhary Rowi, Armein Susanto , Anton Sylvia Anjani Triantoro Aji Pratomo, Havidz Ummi Athiyah Via Lili Aurista Widya Fikri Istiqomah Witriyani, Witriyani Yudistiro, Indra Yuliana, Ana Yunita Ariyanti Yunita Wisda Tumarta Arif