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All Journal JURNAL REKAYASA SISTEM INDUSTRI Jurnal Industri Kreatif (JIK) JATI (Jurnal Mahasiswa Teknik Informatika) Engineering and Technology International Journal (EATIJ) JT-IBSI (Jurnal Teknik Ibnu Sina) JR : Jurnal Responsive Teknik Informatika The Indonesian Journal of Computer Science Jurnal Responsive Teknik Informatika
Laurensius Setyabudhi, Albertus
Universitas Ibnu Sina
Aerospace Engineering Agriculture, Biological Sciences & Forestry Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Materials Science & Nanotechnology Mechanical Engineering

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Data Driven Smart Tourism Management: A Literature Review on System Integration, Digital Tourist Journey, and UMKM Connectivity in Smart Cities Agustini, Sherly; Veza, Okta; Arifin, Nofri Yudi; Setyabudhi, Albertus Laurensius
Engineering and Technology International Journal Vol 8 No 01 (2026): Engineering and Technology International Journal (EATIJ)
Publisher : YCMM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55642/eatij.v8i01.1239

Abstract

The rapid development of smart city initiatives has significantly transformed the tourism sector through the adoption of digital technologies and data-driven systems. This study aims to analyze the development of data-driven smart tourism management by focusing on system integration, digital tourist journey, and UMKM connectivity within smart city environments. A Systematic Literature Review (SLR) method was employed to examine 30 relevant articles published between 2020 and 2025. The findings indicate that most studies utilize similar methodological approaches but are applied to different research objects, resulting in fragmented research outcomes. Furthermore, the lack of integration among systems and limited involvement of UMKM in digital platforms remain major challenges in developing effective smart tourism ecosystems. This study highlights the need for integrated, interoperable, and scalable smart tourism systems supported by advanced technologies such as artificial intelligence, big data analytics, and Internet of Things (IoT). The results of this study provide a conceptual foundation and research directions for developing more comprehensive and sustainable smart tourism systems in smart city contexts.
Co-Authors Abdurahman, Nandar Cundara Ade Kurnia, Riska Agustini, Sherly Alamsyah, Nanang Alfiana, Dewi Yashofa Angra, Ferry Arifin, Nofri Yudi Cahyo, Yayan Nur Decky Antony Kifta Delia Meldra Djalil, Atika Nur Hikmah Doni Damara Doni Syofiawan Eci Ermawati Eka Mulyani, Eka Enggar Adi Sulityo Evis Saputra Fernandes, Atman Lucky Hutauruk, Sabam Mauliate Indah Kusuma Dewi, Indah Kusuma Larisang Martino, Hisar Gusdian Muhammad Bobbi Kurniawan Nasution Muhammad Rizki Reza Saputra Nandar Cundara Nandar Cundara Abdurahman Nandar Cundara, Nandar Nurul Alfika Okta Veza Permatasari, Ririt Dwi Putri Putra, Bima Putri, Meylia Vivi Rapani Rifanti Samad Setyawan, Didin Sirait, Ganda Veza, Okta Widodo, Trenggono Tri Yayan Nur Cahyo Yusdinata, Zeri Yusdinata, Zeri Zaharani, Rafika Indah Zulfirman Syahputra Hasibuan