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All Journal Journal of Economics, Business, & Accountancy Ventura Journal of Business & Banking JURNAL MANAJEMEN MOTIVASI EKONOMIS : Journal of Economics and Business Distribusi MABIS: Manajemen dan Bisnis Jurnal Sistem Informasi, Manajemen, dan Akuntansi (SIMAK) JURNAL EKSBIS Dialektika: Jurnal Ekonomi dan Ilmu Sosial Revitalisasi : Jurnal Ilmu Manajemen Al-Kharaj: Journal of Islamic Economic and Business Inobis: Jurnal Inovasi Bisnis dan Manajemen Indonesia Darmabakti : Junal Pengabdian dan Pemberdayaan Masyarakat Jurnal Kedaymas Jurnal Manajemen Jurnal Pengabdian Masyarakat Bidang Sosial dan Humaniora
Tjahjani Prawitowati
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Mathematics Social Sciences Other

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Dampak pengalaman karyawan terhadap intensi turnover melalui keterikatan dan kepuasan kerja karyawan Bella Yunivan Hernanda; Prawitowati, Tjahjani; Yulianti, Emma
Journal of Business & Banking Vol 14 No 2 (2025): November-April 2025
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jbb.v14i02.5022

Abstract

The study aims to test and analyze the significance of the effect of employee experience on turnover intention, the effect of employee experience on employee engagement, the effect of employee engagement on employee job satisfaction, and the effect of job satisfaction on employee turnover intention as well as the mediating role of job satisfaction and job attachment on the effect of employee experience on turnover intention, This research is descriptive research with a quantitative method approach. This research use an online survey method in the form of a questionnaire to collect data. The data to be collected and used is primary data with a total of 207 respondents. The test tool used in this research is WarpPLS 7.0 software and uses the Partial Lest Square Equation (PLS-SEM) method. The result show a negative and significant effect of employee experience on turnover intention, a positive and significant effect of employee experience on employee engagement, a positive and significant effect of employee engagement on job satisfaction, a positive and significant effect of job satisfaction on turnover intention, and employee engagement and job satisfaction are unable to mediate turnover intention. Companies should ensure that the work environment encourages career paths, good interpersonal relationships, and work-life balance. This is closely related to the final impact, namely turnover intention.
Improving Employee Performance Through Emotional Intelligence and Transformational Leadership: The Mediating Role of Work Engagement Titik Sulistiana; Tjahjani Prawitowati
Al-Kharaj: Journal of Islamic Economic and Business Vol. 7 No. 3 (2025): : All articles in this issue include authors from 3 countries of origin (Indone
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v7i3.7935

Abstract

This study aims to analyze the influence of Emotional Intelligence (EI) and Transformational Leadership (TL) on Job Performance (JP), with Work Engagement (WE) as a mediating variable. The research object is employees in Karang Pilang District, Surabaya, using a quantitative explanatory approach through a closed-ended questionnaire survey. A sample of 100 respondents was obtained using the snowball sampling technique. EI was measured through self-awareness, self-management, social awareness, and relationship management. TL included idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration. WE consisted of vigor, dedication, and full absorption. JP was measured based on task achievement, productivity, and responsibility. Data analysis was conducted using SEM-PLS with SmartPLS. The results of this study indicate that employee performance in Karang Pilang District, Surabaya, is influenced by emotional intelligence, transformational leadership, and work engagement. However, for transformational leadership not to have a negative impact on performance, a balance between innovation and stability as well as a participatory approach is required. This study is expected to provide both theoretical and practical contributions to improving employee performance in the public sector.
The effect of work engagement, organizational commitment, and innovative behavior on employee performance Salatun, Ria Andriatna; Rachmat, Basuki; Prawitowati, Tjahjani
Manajemen dan Bisnis Vol 24, No 2 (2025): September 2025
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v24i2.969

Abstract

This study aims to examine the effect of work engagement, organizational commitment, and innovative behavior on employee performance at the Public Health Centre in the North Surabaya area. This study employs a quantitative approach, collecting data through questionnaires. The research sample consisted of 186 Public Health Centre employees in the North Surabaya area who had worked as health workers for at least one year and were working at the Surabaya Health Center in the North Region at the time of the study, who were selected by purposive sampling. Data were analyzed using Structural Equation Modelling (SEM) techniques with Partial Least Square (PLS). The results showed that work engagement, organizational commitment, and innovative behavior have a significant positive effect on employee performance. This study suggests that the Public Health Centre design a strategic program to improve work engagement and organizational commitment by creating a conducive work environment, forming a solid work team, and creating an environment that supports innovative behavior to improve the performance of Public Health Centre employees. The findings provide practical implications that increasing work engagement and organizational commitment, as well as creating an environment that supports innovative behavior, will automatically improve the performance of public health service employees.
DESIGNING CBA MODEL OF PERFORMANCE APPRAISAL SYSTEM AS A MERIT RATING FOR HIGHER EDUCATION INSTITUTION Prawitowati, Tjahjani
Journal of Economics, Business, and Accountancy Ventura Vol. 14 No. 1 (2011): April 2011
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jebav.v14i1.14

Abstract

Performance appraisal system as part of human resource management tools for higher edu- cation institution plays an important role in motivating and increasing educators and sup- porting staff’s performance. It is very valuable for higher education institutions. Yet, in edu- cation affairs, this is still considered less. This research attempts to design competence-based performance appraisal system for higher education institution. Depth interview, secondary data, and questionnaire are used as the instruments. It is conducted in three types of higher education in Indonesia. In terms of professionalism, social competence, and pedagogical competences, it is found that there are three competencies, namely core competency, mana- gerial competency, and technical competency. Core competency is referred to organization’s value, varied among higher education institutions, but mostly includes integrity, customer orientation,  achievement  orientation,  initiative,  teamwork,  empathy,  and  adaptability.  In terms of managerial competencies, most higher education institutions consider planning, problem solving, influencing others, empowerment, supervising, and controlling. For techni- cal competencies, they include computer literacy, English mastery and job technical mastery.
Peran komitmen organisasi sebagai pemediasi hubungan antara kompensasi, motivasi, dan kinerja pegawai Nur, Shania Ayanda; Harsono, Soni; Prawitowati, Tjahjani
Journal of Business & Banking Vol 14 No 1 (2024): May-October (2024)
Publisher : Universitas Hayam Wuruk Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jbb.v14i1.4447

Abstract

This study analyzes the role of organizational commitment as a mediator between compensation, motivation, and performance of PPNPN employees at the Pusdatin of the Ministry of ATR/BPN, with a sample of 48 employees using a saturated sampling technique. The role of PPNPN is important to study because it will be able to explain its contribution to the performance of government agencies because PPNPN performance is measured through plans and performance targets made by employees and must be achieved within a certain period of time or what is commonly referred to as Employee Performance Targets (SKP). Performance targets made at the beginning of the year will then be assessed at the end of the year and their compliance with the predetermined targets will be assessed. The analysis technique used is SEM-PLS with the WarpPLS 8.0 program, and data was collected through a Google Form questionnaire. The results of the study indicate that compensation does not have a significant effect on employee performance, while motivation and organizational commitment have a significant positive effect on performance. Organizational commitment also mediates the effect of compensation and motivation on employee performance. The implication of this study is the importance of programs to improve organizational commitment and PPNPN motivation in order to encourage employee performance.
Hubungan Keadilan Organisasi dan Perilaku Kewargaan Organisasi Karyawan Generasi Z Jawa Timur Dengan Mediasi Komitmen Romadhona, Listina Laily; Prawitowati, Tjahjani
DIALEKTIKA: Jurnal Ekonomi dan Ilmu Sosial Vol 9 No 1 (2024): Dialektika : Jurnal Ekonomi dan Ilmu Sosial
Publisher : Prodi Manajemen Fakultas Ekonomi dan Bisnis Universitas Islam Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36636/dialektika.v9i1.3929

Abstract

This research aims to determine the relationship between organizational justice and organizational citizenship behavior by considering the mediating effect of organizational commitment. This research used a quantitative approach and collected data using a questionnaire distributed to generation Z employees in East Java and obtained 118 respondents. Data analysis techniques use descriptive techniques and Partial Least Square Structural Equation (PLS-SEM). The results of the research show that there is a positive and significant relationship between organizational justice and organizational citizenship behavior, there is a positive and significant relationship between organizational justice and organizational commitment, there is a positive and significant relationship between organizational justice and organizational citizenship behavior, and the mediation results of organizational commitment show that there is mediation. partial or partial mediation.
Mempersiapkan Generasi Emas: Pengembangan Softskill Siswa SMA Muhammadiyah 2 Sidoarjo di Era Industri 5.0 Sekarsari, Larasati Ayu; Prawitowati, Tjahjani; Setiawan, Nurcholis; Maschudah Ilfitriah, Aniek; Yulianti, Emma
Jurnal KeDayMas: Kemitraan dan Pemberdayaan Masyarakat Vol. 5 No. 2 (2025): Juli 2025
Publisher : Research Center and Community Services (PPPM) Universitas Hayam Wuruk "Perbanas" Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/kedaymas.v6i2.5281

Abstract

Era Revolusi Industri 5.0 menuntut generasi muda untuk tidak hanya menguasai keterampilan teknis, tetapi juga keterampilan non-teknis atau softskill seperti kemampuan komunikasi, berpikir kritis, kerja sama tim, dan personal branding. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan kesadaran dan kemampuan siswa dalam mengembangkan softskill melalui pelatihan interaktif dan aplikatif. Sasaran kegiatan adalah siswa kelas XII.4 dan XII.9 SMA Muhammadiyah 2 Sidoarjo dengan total peserta 60 orang. Metode pelaksanaan mencakup empat tahapan: persiapan, pelatihan, pendampingan,dan evaluasi,. Pelatihan dilaksanakan selama dua hari dengan pendekatan experiential learning yang melibatkan ceramah interaktif, simulasi, diskusi, dan praktik penyusunan deskripsi diri bertema “Who am I?”. Hasil evaluasi menunjukkan peningkatan signifikan pada pemahaman siswa berdasarkan perbandingan nilai pretest dan posttest. Peningkatan tertinggi terlihat pada materi digital marketing dan personal branding. Kegiatan ini tidak hanya berhasil meningkatkan aspek kognitif siswa, tetapi juga memperkuat keterampilan refleksi diri, komunikasi, dan rasa percaya diri. Dengan demikian, pelatihan ini memberikan kontribusi nyata dalam mempersiapkan siswa menghadapi tantangan dunia kerja dan pendidikan tinggi di masa depan. Program pengabdian ini diharapkan dapat direplikasi di sekolah lain sebagai bentuk sinergi antara perguruan tinggi dan pendidikan menengah dalam mencetak generasi emas Indonesia.
Pengaruh Strategi Keterikatan terhadap Kinerja Karyawan melalui Keterikatan Karyawan dan Perilaku Kewargaan Organisasi pada Karyawan Milenial Machdania Zulkarnain; Tjahjani Prawitowati; Nurcholis Setiawan
MAMEN: Jurnal Manajemen Vol. 3 No. 1 (2024): Januari 2024
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/mamen.v3i1.3097

Abstract

It is important for companies to manage employee performance well by understanding the antecedent variables that can build and improve employee performance. This research aims to examine the role of employee engagement strategies, employee engagement, and organizational citizenship behavior in building millennial employee performance. The population in this research is millennial employees in Surabaya. Sampling was carried out purposively with the criteria being that the employee's work period was at least one year. From data collection through questionnaires, one hundred and twenty-five respondent data was obtained which could be processed. Data analysis uses Structural Equation Model-Partial Least Square (SEM-PLS). The results of this research show that employee engagement strategies have a significant effect on employee performance, employee engagement has a significant effect on organizational citizenship behavior, organizational citizenship behavior has a significant effect on employee performance. The results of this research also show the influence of engagement strategies on employee performance which is mediated by employee engagement and organizational citizenship behavior. Employee engagement and organizational citizenship behavior partially mediate the influence of employee engagement strategies on performance. As a practical implication of the results of this research, companies can develop employee performance by implementing engagement strategies with consistency, commitment and sustainability by preparing and implementing employee engagement and organizational citizenship behavior development programs.
Pengaruh Kepuasan Kerja Terhadap Intensi Turnover Dimediasi Oleh Quiet Quitting Pada Karyawan Wilujeng, Raniah Julyan; Prawitowati, Tjahjani
REVITALISASI : Jurnal Ilmu Manajemen Vol 14 No 1 (2025): REVITALISASI : Jurnal Ilmu Manajemen
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/revitalisasi.v14i1.6748

Abstract

This research is titled "Job Satisfaction towards Turnover Intention Mediated by Quiet Quitting of Generation Z Employees in East Java Companies". The main focus of this research is to analyze the relationship between job satisfaction, quiet quitting, and turnover intention among Generation Z employees. Generation Z, known for having unique characteristics and a demand for work-life balance, tends to engage in quiet quitting, which is reducing involvement in work without formally resigning. Through interviews and data analysis, this study found that job satisfaction has a significant negative influence on turnover intention. Furthermore, quiet quitting acts as a mediator that strengthens the relationship between job satisfaction and turnover intention. This research provides insights for companies to understand the dynamics of Generation Z employees and emphasizes the importance of creating a supportive work environment to increase job satisfaction and reduce turnover rates. The results of this study are expected to be a reference for companies in formulating more effective human resource management strategies. Keywords: job satisfaction, turnover intention, quiet quitting, work life balance, dan human resources management
Transformational and Transactional Leadership on Employee Performance Through Job Satisfaction at Al-Azhar Education Foundation Putri, Nina Amelia; Muazaroh, Muazaroh; Prawitowati, Tjahjani
JURNAL MANAJEMEN MOTIVASI Vol 21 No 2 (2025): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v21i2.8358

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kepemimpinan transformasional dan kepemimpinan transaksional terhadap kinerja pegawai, dengan kepuasan kerja sebagai variabel intervening, pada Yayasan Pendidikan Al-Azhar Surabaya. Penelitian ini menggunakan pendekatan kuantitatif dengan teknik pengumpulan data melalui kuesioner terhadap 145 responden yang dihitung dengan menggunakan rumus Slovin. Pengujian hipotesis dilakukan dengan metode Structural Equation Modeling berbasis Partial Least Square (SEM-PLS). Hasil penelitian menunjukkan bahwa baik kepemimpinan transformasional maupun kepemimpinan transaksional berpengaruh positif dan signifikan terhadap kinerja pegawai. Kepemimpinan transformasional memiliki pengaruh langsung yang kuat terhadap kinerja dan juga memengaruhi kepuasan kerja secara signifikan. Di sisi lain, kepemimpinan transaksional menunjukkan pengaruh yang lebih kuat terhadap kepuasan kerja, yang pada gilirannya berdampak positif terhadap kinerja pegawai. gaya kepemimpinan transformasional dan kepemimpinan transaksional ditemukan memiliki pengaruh tidak langsung terhadap kinerja pegawai melalui kepuasan kerja. Temuan ini menunjukkan pentingnya penerapan gaya kepemimpinan yang seimbang dan berorientasi pada peningkatan kondisi psikologis pegawai untuk mendukung pencapaian kinerja yang optimal.
Co-Authors Aniek Maschudah Ilfitriah Basuki Rachmat Bella Yunivan Hernanda Emma Yulianti Firda Amalia Wijaya Ilhan, Davala Luciana Spica Almilia Lufi Yuwana Mursita Machdania Zulkarnain Muazaroh . Nur, Shania Ayanda Nurcholis Setiawan Nurul Hasanah Uswati Dewi Parsasi, Wiannisa Rizky Putri, Nina Amelia Rahayu Lestari, Melati Romadhona, Listina Laily Sabita Mawardah Salatun, Ria Andriatna Sekarsari, Larasati Ayu Setiawan, Nurcholis Shinta Setia Soni Harsono Titik Sulistiana Wilujeng, Raniah Julyan