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QUEUE SYSTEM ANALYSIS IN SERVICE OPTIMIZATION IN PT. BANK SULSELBAR MAIN BRANCH MAKASSAR CITY Lamatinulu Ahmad; Windayani windayani; Muhammad Dahlan; Ahmad Padhil; Nurhayati Rauf
Journal of Industrial Engineering Management Vol 8, No 1 (2023): Journal of Industrial Engineering and Management Vol 8 No 1
Publisher : Center for Study and Journal Management FTI UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33536/jiem.v8i1.1362

Abstract

PT. Bank Sulselbar is a regionally owned business entity engaged in banking services. Companies in the service sector must be able to provide the best service to meet the wishes of customers who require fast service. As the number of customers increases, there are queuing problems in serving customers, this problem results in many customers waiting for quite a long time. For this reason, this study aims to reduce the length of time waiting for customers to avoid queues that are too long . This research uses queuing theory analysis method with queuing model (M/M/S). The results of this study using queuing theory analysis, namely the model calculation (M/M/S) shows that the busy period occurs in the period 08.00-09.00, and 13.00-14.00 by adding 1 service facility from 6 to 7 customer service, there will be a decrease customer waiting time. The waiting time in the system in the time period of 08.00-09.00 from 25.15 minutes to 10.07 minutes, and the time period of 13.00-14.00 from 19.39 to 9.13 minutes
Sosialisasi Pembuatan Desain Jalur Evakuasi Pengguna Bangunan Desa Wisata Paccing Pada Kondisi Darurat Ahmad Padhil; Nurhayati Rauf
Jurnal Tiyasadarma Vol. 1 No. 2 (2024): Januari 2024 | Jurnal Tiyasadarma
Publisher : LPPM ITEBA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Dalam mendukung pengembangan desa wisata, maka perlu dilakukan penyusunan wisata tematik melalui klasterisasi. Konsep klasterisasi dapat mengembangkan atraksi wisata berdasarkan potensi lingkungan kawasan pesisir serta meningkatkan kesadaran masyarakat untuk mengelola wisata di kawasan rawan bencana. Selain mempertimbangkan potensi kawasan, dalam mengembangkan sektor wisata sering kali dengan melakukan pendekatan masyarakat (the community approach). Keterlibatan aktif masyarakat ini dapat memberikan kekuatan psikologis dengan peningkatan rasa sense of having a place, harga diri, kebanggaan, identitas masyarakat hingga menjadi salah satu wujud peningkatan ekonomi jangka panjang yang diusahakan bersama dalam mengembangkan produk wisata. Kegiatan partisipasi dan antusiasme masyarakat sangat berperan dalam menggerakkan wisata yang termasuk dalam memperkenalkan edukasi dan pengalaman wisatawan. Namun faktor lain yang harus menjadi perhatian dalam mewujudkan wisata yang berkelanjutan adalah perlunya integrasi yang efektif antara pemerintah, masyarakat serta partner. Dengan demikan maka untuk mewujudkan kolaborasi yang baik salah satunya dengan mengembangkan demonstrate klaterisasi desa wisata dapat membantu masyarakat mengelola kegiatan wisata unggulan. Tujuan penelitian ini menyusun klasterisasi desa wisata. Pengabdian ini bertujuan untuk menesosialisasikan pembuatan jalur evakuasi desa wisata sebagai salah satu penggerak eknonomi masyarakat di desa wisata. Metode yang diterapkan dalam pendampingan dengan pelatihan partisipatif yang melibatkan sebanyak mungkin peran serta mitra dan pendamping melalui ceramah, demonstrasi, Latihan dan praktik, serta finishing. Pemuda - Pemudi Karang Taruna Desa Paccing mendapatkan modul pelatihan pembuatan Desain Jalur Evakuasi untuk mengembangkan desain. Pemuda - Pemudi Karang Taruna Desa Paccing mampu memahami konsep Pengembangan Konsep selain itu dasar gambar untuk pengembangan konsep desain. mampu mandiri mengimplementasikan dan terampil dalam pembuatan peta konsep-konsep perancangan sklasederhan untuk kepentingan pengembangan desa. Kesimpulan dari Kegiatan pelatihan pengenalan konsep Jalur Evakuasi yaitu pemuda-pemudi sudah mengetahui dan memahami konsep tentang Jalur Evakuasi serta tanggap darurat.
Sosialisasi Pembuatan Desain Jalur Evakuasi Kondisi Darurat Pada Kawasan Padat Penduduk di Kota Makassar Nurhayati Rauf; Ahmad Padhil
Intisari: Jurnal Inovasi Pengabdian Masyarakat Vol. 2 No. 1 (2024): Intisari: Jurnal Inovasi Pengabdian Masyarakat
Publisher : CV. Insight Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58227/intisari.v2i1.132

Abstract

Kawasan perkotaan adalah wilayah di mana terdapat kegiatan utama non-pertanian, termasuk permukiman perkotaan, pelayanan pemerintahan, pelayanan sosial, dan kegiatan ekonomi. Pertumbuhan penduduk yang tinggi mengakibatkan kebutuhan tempat tinggal yang meningkat, namun ketersediaan lahan terbatas. Hal ini menyebabkan pertumbuhan permukiman padat penduduk yang tidak terkendali. Daerah permukiman padat penduduk rentan terhadap bencana, terutama kebakaran. Kebakaran terjadi ketika ada oksigen, bahan bakar, panas, atau reaksi kimia yang melampaui titik suhu kebakaran. Penyebab kebakaran di permukiman/gedung umumnya berkaitan dengan kecerobohan manusia, seperti konstruksi bangunan yang tidak aman serta kelalaian manusia. Kecamatan Tallo Kota Makassar merupakan daerah rawan bencana kebakaran. Selama periode 2012-2016, tercatat 74 kejadian kebakaran di Kecamatan Tallo, dengan Kelurahan Pannampu menjadi daerah yang paling sering terkena kebakaran. Kelurahan Pannampu juga diklasifikasikan sebagai kelurahan dengan tingkat kerawanan kebakaran yang tinggi. Kebakaran di permukiman memiliki dampak serius seperti korban jiwa dan kerugian materi. Aksesibilitas yang rendah dan kurangnya jalur evakuasi yang sesuai juga menjadi masalah. Untuk mengatasi hal ini pengembangan infrastruktur perkotaan perlu memperhatikan penyediaan jalur evakuasi dan ruang evakuasi bencana. Dalam pengabdian ini, Kelurahan Pannampu Kota Makassar dipilih sebagai wilayah studi kasus.
SCHEDULING MAINTENANCE PROPOSAL FOR TURBINE MACHINES USING THE AGE REPLACEMENT METHOD AT BALAMBANO HYDROELECTRIC POWER PLANT PT. Vale Indonesia Tbk. Rahmaniah Malik; Nurhayati Rauf; Takdir Alisyahbana; Arfandi Ahmad; Asrul Fole
Journal of Industrial Engineering Management Vol 9, No 1 (2024): Journal of Industrial Engineering and Management Vol 9 No 1
Publisher : Center for Study and Journal Management FTI UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33536/jiem.v9i1.1841

Abstract

PT. Vale Indonesia Tbk. is a company engaged in the mining industry, particularly in nickel processing (Ni). The company operates a power plant at Balambano Hydroelectric Power Plant (2x68.5 MW). The company's usual maintenance practice is limited to corrective maintenance, which involves replacing or repairing components only when they are damaged. The aim of this research is to determine the optimal replacement time for preventive maintenance on turbine machines in order to minimize downtime. The age replacement method is used to calculate the replacement interval for components based on their usage life. The research findings show that the mean time to failure (MTTF) of the wicket gate is 2217.824 hours or 92.41 days, which means that the component may experience failure again after operating for that MTTF duration. Therefore, the recommendation is to replace the component every 85 days of operation and perform inspections every 15 days.
DISTRIBUTION ROUTE ANALYSIS WITH SAVING MATRIX METHOD IN DETERMINING HOT MIX ASPHALT (HMA) DISTRIBUTORS Muhammad Fachry Hafid; Muhammad Dahlan; Nurhayati Rauf; Takdir Alisyahbana; Rahmaniah Malik
Journal of Industrial Engineering Management Vol 8, No 3 (2023): Journal of Industrial Engineering and Management Vol 8 No 3
Publisher : Center for Study and Journal Management FTI UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33536/jiem.v8i3.1370

Abstract

The Gorontalo Regency Public Works Department is responsible for a road construction program, in this case, the Public Works Department will conduct project auctions from several existing road projects and there will be one contractor company that will get an auction, where the contractor will produce asphalt in one of the Asphalt companies. Mixing Plant (AMP). The asphalt distribution process of course has routes and distribution costs where this needs to be optimized to get efficient planning in the distribution process, in the project data of the Public Works Department in 2022 there are five road projects and in the Gorontalo Regency area there are five (5) Asphalt Mixing Plants ( AMPs). Distribution is one part of the activities of Supply Chain Management which distributes goods and services from producers to consumers. The idealism of distribution is to distribute or deliver the right amount and type of product at the right time and place at the lowest possible cost to generate maximum profit. The Vehicle Routing Problem (VRP) is related to determining the route for the problem of distributing goods or products involving more than one vehicle with a certain capacity to serve some customers with their respective requests. The results of this study found that the determination of the distribution route of hot mix asphalt with the saving matrix method found that, the Otopade-Liyoto Project (F1) with 1,639 Ton Asphalt Demand, the selected asphalt distributor was (F0-E) PT.PETRA with a distance of 14.4 Kilometers with a total cost of Rp42,508,800. Project (F2) road project Construction of the Buhu - Iloponu Perintis road with an asphalt demand of 609 tons, the selected asphalt distributor is (F0A) PT. Cahaya Nusa Sulutarindo with a distance of 9.6 Kilometers with a Total Cost of Rp 11,712,000. Project (F3) Pilomonu – Pasir Putih road with 763 Ton Asphalt Demand, the selected asphalt distributor is (F0-E) PT.PETRA with a distance of 38.1 Kilometers with a total cost of Rp52,806,600. Project (F4) of Molohu – Langge road with 656 Tons of Asphalt Demand, the selected asphalt distributor is (F0-E) PT.PETRA with a distance of 42.4 kilometers with a total cost of Rp 50,371,200. For the project (F5) of the Helume Bihe - Sukamaju road with an asphalt demand of 1,564 Tons, the selected asphalt distributor is (F0-E) PT.PETRA with a distance of 32.6 Kilometers with a total cost of Rp 92,127,600. Keywords: Distribution, Supply Chain Management, Vihicle Routing Problem, Asphalt Mixing Plant, Hot Mix Asphalt, Direct Shipment, Routes, Cost
Analilis Pemborosan Produksi Beras Premium Dengan Metode Value Stream Mapping (VSM) Nurhayati Rauf; Ahmad Padhil; Muhammad Subhan Mulyana Yusran; Asih Setyo Rini
Jurnal Rekayasa Proses dan Industri Terapan Vol. 2 No. 1 (2024): Februari: Jurnal Rekayasa Proses dan Industri Terapan ( REPIT )
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/repit.v2i1.544

Abstract

Coppo Benteng is a company that produces premium quality rice. However, there are problems in the factory activities, namely the rice production process which has several work stations. So it is necessary to analyze in identifying the causes of waste that are described with the help of value stream mapping tools to help the cause of waste in order to create a quality and guaranteed infrastructure. The research method used is the process of analyzing waste in the premium rice production process at CV. Coppo Benteng is carried out by identifying and analyzing activities that do not provide added value and providing suggestions for improvements to eliminate waste. From the results of the analysis carried out on each activity in the premium rice production process at CV. Coppo Benteng Kab. Soppeng resulted in 5 types of waste found, including waste waiting time 20%, waste unnecessary motion 10%, waste defect 5%, waste transportation 5%, and waste processing 10%. The proposed strategy that can be given is to eliminate activities that cause a lot of waste, namely in the waiting time section which must apply the latest technology and improve the infrastructure system.