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Journal : An Idea Health Journal

Determinants of the Physical and Mental Workload of Nurses with the Implementation of Patient Safety during the Covid-19 Pandemic at Laburan Baji Hospital Makassar Riski, Aulia; Razak, Amran; Ahri, Reza Aril
An Idea Health Journal Vol 1 No 03 (2021): NOVEMBER
Publisher : PT.Mantaya Idea Batara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (919.542 KB) | DOI: 10.53690/ihj.v1i02.52

Abstract

Nurses have a very big responsibility in carrying out their duties both to patients and their families. During the current Covid-19 pandemic the number of patients received by hospitals is not proportional to the number of nurses so that it will have an impact on increasing physical and mental workloads. This study aims to determine the relationship between the determinants of the physical and mental workload of nurses with the application of patient safety during the COVID-19 pandemic at Labuang Baji Hospital Makassar.This type of research is a quantitative research with a cross sectional study approach. The sampling technique used total sampling with a total sample of 53 people. Data analysis was carried out univariate, bivariate with chi-square test. The results showed that there was an influence between physical workload (p value = 0.001) mental workload (p value 0.017) on the Application of Patient Safety during the Covid 19 Pandemic Period at Labuang Baji Hospital Makassar. It is recommended for nurses to perform stress management and adequate rest so that their workload is reduced so that the application of patient safety can be carried out properly.
The Effect of Service Quality on Patient Satisfaction in Hospitalization at Home Makassar's Laburan Baji Regional General Hospital during the Covid-19 Pandemic Susanti, Anggriani; Razak, Amran; Muchlis, Nurmiati
An Idea Health Journal Vol 1 No 03 (2021): NOVEMBER
Publisher : PT.Mantaya Idea Batara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (16737.183 KB) | DOI: 10.53690/ihj.v1i02.53

Abstract

The COVID-19 pandemic requires hospitals as health service providers to be able to provide maximum service to maintain good service quality. This study aims to determine the effect of service quality on Inpatient Satisfaction at Labuang Baji Hospital Makassar During the Covid-19 Pandemic. The type of research used is quantitative research with a cross sectional study design. The population in the study of this is the patient care hospitalized in RSUD Labuang Baji Makassar as many as 5,448 patients. The number of samples were used in the study as many as 70 people with the determination of a large sample of receipts formula Lammeshow and sampling techniques done in purposive sampling. Methods of data collection using a questionnaire. Data analysis was performed by univariate , bivariate with chi-square test. Results of the study show that there is the influence of the quality of service based on tangibles (p value = 0.000), realiability (p value = 0.000), responsiveness (p value 0.000 ) and assurance (p value = 0.000) towards satisfaction patient care inpatient in hospital Labuang Baji Makassar on past pandemics Covid-19. It is recommended for nurses to spend special time communicating with patients, giving attention and enthusiasm to patients so that they recover quickly.