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Journal : iijse

Analysis of Waste in Traffic Services on The Surabaya-Gesik Toll Road for Optimization with Lean Service Method at PT Margabumi Matraraya Tiara Nuriyah Sani; Rr. Rochmoeljati
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 2 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i2.6332

Abstract

PT Margabumi Matraraya is a company engaged in the management and operation of the Surabaya-Gresik toll road. This company is responsible for ensuring that the toll road operations run smoothly in accordance with the established service standards. However, in the toll road traffic service process, inefficiencies are still found, such as long customer waiting times, miscommunication, repeated reporting, inefficient routes, less than optimal workforce performance, and excessive service. This study aims to apply the lean service concept to improve efficiency in the toll road service process and provide recommendations for improvements to reduce waste. The methods used include Value Stream Mapping (VSM), Value Stream Analysis Tools (VALSAT), and Root Cause Analysis (RCA). The results of the analysis using VSM showed that the initial service lead time was 265 minutes with non-value-added activities of 5.96%. After the implementation of the improvement recommendations, non-value-added activities were eliminated, so that the lead time was reduced to 228.2 minutes, or equivalent to a time reduction of 13.89%. The proposed improvement recommendations are optimization of communication systems, application of GPS technology for real-time location monitoring, and improvement of training for officers to maximize human resource potential.
Quality Control Analysis of Sugar Production Process with FTA and FMEA Methods in PT XYZ Mardila Nur Imamah; Rr. Rochmoeljati
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.6610

Abstract

One of the sugar factories built by the Indonesian state as an effort to revitalize the national sugar industry through the use of modern technology is PT XYZ. However, this sugar factory is experiencing problems with the results of testing the production of white crystal sugar which has defects that are not in accordance with the quality requirements of white crystal sugar with SNI number 3140-3: 2020. Defects that occur include defects in sugar moisture content, sugar solution color, grain size, and sugar crystal uniformity. This study was conducted to determine the factors that can affect the occurrence of defects in the white crystal sugar production process at PT XYZ and how the proposed improvements can be implemented to control the quality of white crystal sugar products at PT XYZ. The methods used in this research are the Fault Tree Analysis (FTA) and Failure Mode and Effects Analysis (FMEA) methods. Based on calculations using the Fault Tree Analysis method, the calculated probability results for each type of defect, namely large grain defects, moisture content, color, and sugar crystal uniformity, are 0.000657%, 0.000889%, 0.001597%, and 0.000662%, respectively. The FMEA method obtained a large grain type defect with the highest RPN value of 120 (High). Large grain type defects cause white crystal sugar to not conform to market specifications and dissolve more slowly. In the second rank, there is a defect in water content with an RPN value of 112 (medium). Quality control should be carried out regularly and continuously so that it can be a reference for continuous improvement in the future.
Co-Authors Afriza, Ajeng Agustina, Mega Alfan Afiyudin Alief Wahyu Pratama Alvionita, Selvi Amalia, Rochmatul Amelia, Avril Firda Annandita, Alifia Rizky Benedictus V.B.P. Benedictus Vibriyanto Bagas Prakosa Berliana D. Novitasari Berliana Dian Novitasari Brilian, Delinda Budiani, Dian Nissa Fitri Bustomy, Andrean Cantika, Devani Nendi Aurillia Chori Dwi Azizah Christabela Jesselyn Citra Wahyuning Dama Yanti, Alviani Dewi Aisarunnisa' Maunah Dimas Wandhika D Dira Ernawati Endang Pudji Widjajati Erlangga, Muhammad Daffa Erlina Erlina Fadilla Umeida Putri Faishal Hidayatulloh Faizal, M. Rizki Nur Fanani, Handre Syahrul Farica Raisa Vania Faris R, Mohamad Fatharisa Ingke Maulida Fatihul F, Ahmad Fenny Novianti Ferina Indah Lusiana Ferina Indah Lusiana Ferraldo Kusuma Artono Putra Ferraldo Kusuma Artono Putra Fibio Isnando Hariatmaja Pradana Fibio Isnando Hariatmaja Pradana Fitria Novi Ariestiyani Fuadah, Layin Ike Jihan Nabila Iriani Iriani Isna Nugraha Isna Nugraha Ivonne Rakha Salsabila Ivonne Rakha Salsabila Kamal Husein Kamal Husein Kezia Grace Sudarman Khusnun Nabila Khusnun Nabila Layin Fuadah Marcella, Sania Mardila Nur Imamah Marisa Tri Indra Nayu Aini Kurnila Marsya Laila Ahyaliya Maunah, Dewi Aisarunnisa' Meisufi, Ruro Wiranti Moch Taufik Hidayat Moch Taufik Hidayat Mochamad Ismail Zakaria Mochamad Ismail Zakaria Muhammad Hadziqul Afkar Muhammad Ilham Romadoni Muhammad Ricky Suryawan Muhammad Rizki Kurniawan Muhammad Zainur Roziqin Mutia Meilanda Nababan, Yohanes Nafa Artha Cahaya Mulia Nafa Artha Cahaya Mulia Nafa Artha Cahaya Mulia Nugraha, Isna Nugroho, Rosa Novarian Agninditya Pradana, Billy Gandis Prakosa, Albertus Adriyanto Satrio Pramudya, Kaka Arya Prasetyo Mukti Prasetyo Mukti Pratama, Alief Wahyu Primadhiya, Fairuzzayyan Pristyanto, Yafie Putra, M. Rizqy Ifaldhi Qanita Zahira Muhar Arifin Qothrunnada, Alisa R. A. Luthfi Asia Fergisya Raditya Dwi Firmansyah Raditya Y E Rafida, Halimas Nafi Rahandi Ramadhan Rahmadianto, Raihan Rahmawati, Dea Ramadhan, Muhammad Afif Ramadhani, Muthia Dita Rauhul Rahman Adam Rebeka P, Adhe Ridwan Alief Ramdhan Adi Ruro Wiranti Meisufi Sastya, Nur Cholifah Shafa, Aura Diva sholeha, fitriatus Sinaga, Boriski Sinta Dewi Sofia Fitri Anasari Sofia Fitri Anasari Subono, Muhammad Wibbie Wiweka Sumiati Sumiati Surya M Ramadhan Syarifah, Faranisa Aulia Ar Rahma Tiara Nuriyah Sani Tivani Nava Arier Tranggono Tranggono Valentino, Eki Vaundra Cunning Hangesthi Vaundra Cunning Hangesthi Widyarsa, Destiara Nabila Widyawati, Diana Windra R, Harys Wisnu Wardana, Wisnu Ya Fachrul Rasyid Ya Fachrul Rasyid Yustina N Yustina Ngatilah Zella Azzahra Achmadani