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Elva Ronaning Roem
Universitas Andalas
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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Journal : Jurnal Ilmu Komunikasi Dan Media

 1 
Penyesuaian Komunikasi Pegawai Generasi Z dalam Interaksi Lintas Generasi di Institusi Pemerintahan putra, gema teugoeh; Roem, Elva Ronaning; ., Sarmiati
Jurnal Ilmu Komunikasi Dan Media Sosial (JKOMDIS) Vol. 5 No. 2 (2025): Mei - Agustus
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jkomdis.v5i2.2784

Abstract

Differences in generational characteristics in the workplace, particularly between Generation Z and more senior generations, often lead to communication challenges that affect work effectiveness and employee cohesion. This issue is especially relevant in government institutions, which now comprise various age groups with differing values and communication styles. This study aims to analyze the forms of communication adjustment carried out by Generation Z employees in navigating intergenerational interactions within the bureaucratic environment of government organizations.. The research focuses on the communication strategies used when interacting with colleagues and superiors from older generations. A qualitative approach was employed using a transcendental phenomenological method, grounded in the Communication Accommodation Theory (CAT). Data were collected through in-depth interviews with key informants from Generation Z employees. The data analysis followed the stages of transcendental phenomenology using a modified Stevick–Colaizzi–Keen method as proposed by Moustakas. The findings indicate that communication adjustments are made through strategies of convergence, divergence, and maintenance. Convergence is used to build harmonious relationships and show respect toward senior colleagues. Divergence is employed as a form of identity expression and as a response to value differences. Meanwhile, maintenance is applied as a strategy to preserve comfort in communication. These findings reveal that the dynamics of intergenerational communication are influenced by social needs, identity formation, and the demands of professionalism in multigenerational government organizations.
Co-Authors ., Budiman ., Magfirah ., Sarmiati AB Sarca Putera Afdal Rizky Alifianisa, Safa Annisa Citra Triyandra annisa werif ramayeni Asmawi Asmawi Asmawi Asmawi Aswandi Aswandi Atika Atika Azwar Azwar budi budi budi Deby Fortunela Fortunela Dewi Faradilla Dewi Nila Utami Dewi Surya Rahmi, Dewi Surya Dewi, Rahmi Surya Diego Diego, Diego Dio Putra Emeraldy Chatra Ernita Arief Ernita Arif Fortunela, Deby Fortunela Furqoni, Ghulam Halim Gerry Gerry Ghina Novarisa Hanana, Alna Haniey Fauziah Himni, Lailatul Ika Primastuti Putri Ilham Firdaus Ilham Havifi Istiyanto, S.Bekti Karunia, Widya Laxmy Defilah Lestari, Yayuk Magfirah . Magfirah, Magfirah Miko, Alfan Mona Triana Musa Hasintongan Jose Pardede Najmuddin Rasul Nindika Widya Tirta Nofianti, Nike Nofiardi Syarif Nova Sari Yudistia Noverdy Putra Novi Elian Novia Sri Falinda Nursyirwan Effendi, Nursyirwan Pamungkas, Anjas Satria Pratiwi Rahmadani Praymesa, Agung putra, gema teugoeh Rahmi Surya Dewi Revi Marta Riki Chandra Rinaldi . Rinaldi Rinaldi Rizaldi, Achmad Rizqi Khairunnisa Sari Marta Sari Marta Sarmiati Mia Sarmiati Sarmiati Simanullang*, Fryandi Sirajul Fuad Zis Syafira Natasya Taufik Taufik Tifanny, Nazlya Vanisya, Winda Welda Yulia Winda Vanisya Winda Vanisya Wiztian Yoetri Yarisda, Viona Putri zaher, sefrita Zetra, Aidinil Zetra, Aidinil