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PELATIHAN TRAINING OF TRAINER UNTUK KOMPETENSI KOMUNIKASI PERSUASI BAGI PENGAJAR DAN PENDAMPING UMKM JAWA BARAT Indra Novianto Adibayu Pamungkas; Miftahul Rozaq; Ilhamsyah Ilhamsyah; Dini Salmiyah Fithrah Ali
The Proceeding of Community Service and Engagement (COSECANT) Seminar Vol. 3 No. 1 (2023): Prosiding COSECANT : Community Service and Engagement Seminar
Publisher : Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/cosecant.v3i1.7162

Abstract

Komunikasi persuasi memiliki peran vital dalam membantu pengajar dan pendamping Usaha Mikro, Kecil, dan Menengah (UMKM) di Jawa Barat dalam mengatasi berbagai tantangan dan meningkatkan keberhasilan UMKM tersebut. Penelitian sebelumnya telah menunjukkan bahwa kurangnya keterampilan komunikasi persuasi dapat menjadi hambatan bagi pengajar dan pendamping UMKM dalam membujuk para pelaku UMKM untuk mengadopsi praktik bisnis yang lebih efektif dan inovatif. Pengabdian masyarakat ini bertujuan untuk meningkatkan kompetensi komunikasi persuasi bagi pengajar dan pendamping UMKM di Jawa Barat melalui pelatihan dan penerapan teknik komunikasi persuasi yang efektif. Metode yang digunakan dalam pengabdian masyarakat ini mencakup pelatihan interaktif, workshop, dan mentoring secara berkelanjutan, dengan fokus pada penguatan keterampilan berbicara empati, mendengarkan aktif, dan merancang pesan persuasif. Hasil kegiatan pengabdian masyarakat ini memberikan dampak secara pengetahuan maupun keterampilan kepada para pengajar dan pendamping UMKM Jawa Barat. Keterampilan komunikasi persuasif untuk berbagai situasi training yang diantaranya; (1) central route (seperti, pendampngan personal), (2) periperal route (seperti, seminar dan kelas umum), dan (3) combinations route (training dan workshop), yang dapat disesuaikan dengan kondisi pelatihan dan pendampingan.
PELATIHAN KEMAMPUAN PRESENTASI UNTUK TENAGA MEDIS OETOMO HOSPITAL BANDUNG Rah Utami Nugrahani; Indra Novianto Adibayu Pamungkas; Dini Salmiyah Fitrah Ali
The Proceeding of Community Service and Engagement (COSECANT) Seminar Vol. 3 No. 1 (2023): Prosiding COSECANT : Community Service and Engagement Seminar
Publisher : Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/cosecant.v3i1.7189

Abstract

Kegiatan pengabdian pada masyarakat ini akan memberikan manfaat yang signifikan bagi Oetomo Hospitaldan para tenaga medisnya. Melalui upaya meningkatkan kemampuan presentation skill, diharapkan rumah sakit dapat meningkatkan kualitas pelayanan kepada pasien dan meningkatkan kepercayaan masyarakat terhadap institusi ini. Selain itu, para tenaga medis juga akan merasakan manfaat pribadi dari pelatihan ini, seperti peningkatan profesionalisme, kemampuan berkomunikasi yang lebih baik, dan peningkatan kualitas kerja.
SOSIALISASI APLIKASI E-SELAMAT UNTUK UJI KELAYAKAN HEWAN QURBAN PADA REMAJA MASJID KOTA BANDUNG Miftahul Rozaq; Miftakhul Fikri; Mohamad Syahriar Sugandi; Indra Novianto Adibayu Pamungkas; Arie Prasetio
The Proceeding of Community Service and Engagement (COSECANT) Seminar Vol. 4 No. 1 (2024): The Proceeding of Community Service and Engagement (COSECANT) Seminar
Publisher : Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/cosecant.v6i1.7779

Abstract

Program pengabdian masyakarat ini bertujuan untuk mengetahui proses sosialisasi aplikasi E-Selamat untuk uji kelayakan hewan qurban pada remaja masjid Kota Bandung. Metode program ini terdiri dari lima tahap difusi inovasi yaitu tahap mendapatkan pengetahuan, persuasi, pengambilan keputusan, implementasi dan konfirmasi. Program dilaksanakan secara online melalui zoom dan offline melalui wawancara mendalam kepada remaja masjid di Kota Bandung. Program online diadakan webinar dengan mendatangkan narasumber yang kompeten pada bidang aplikasi. Sedangkan program offline dengan wawancara mendalam kepada remaja masjid bertempat di Masjid Syamsul Ulum dan Masjid Permata Iman Kota Bandung. Hasil program ini menunjukkan bahwa pendekatan program berdasarkan teori difusi inovasi dapat secara signifikan meningkatkan tingkat pengetahuan dan persuasi terkait penggunaan aplikasi E-Selamat kepada remaja Masjid. Selain itu, hasil wawancara mendalam juga diperoleh diskusi interaktif yang terbukti efektif dalam pengambilan keputusan, implementasi serta konfirmasi atas penggunaan aplikasi E-Selamat untuk mengetahui kelayakan hewan qurban. Akhirnya, program pengabdian masyarakat ini tidak hanya sekedar sosialisasi apliaksi E-Selamat saja akan tetapi bisa memberikan wawasan yang bermanfaat bagi remaja masjid ataupun umat muslim lainnya sehingga dapat memudahkan untuk pemilihan hewan qurban yang layak disembelih ketika pada hari Raya Idul Adha tiba.
Identity comfort as the primary driver of TikTok acceptance small business owners Pamungkas, Indra Novianto Adibayu; Ali, Dini Salmiyah Fitrah; Dananjaya, I Kadek Arya
Bricolage : Jurnal Magister Ilmu Komunikasi Vol 12, No 1 (2026): Accredited by Kemenristekdikti RI SK No.152/E/KPT/2023
Publisher : Universitas Bunda Mulia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30813/bricolage.v12i1.9794

Abstract

This study investigated how Tiktok adoption functions as a process of self-concept among small-business owners. This research focused on communication identity as the elementary stage, suggesting that social media usage does not constitute a full digital transformation; rather, it is the integration of digital platforms into small-business owners’ identities. This research constructed the Communication Theory of Identity (CTI) and the Technology Acceptance Model (TAM) to explain the subjective internalization of objective technological functions. This research applied a qualitative approach with NVivo 12 Pro analysis of 11 small-business owners in Bali. The study determined a new phrasing, “Socio-Technical Syncretizes," to show small-business owners who harmonize personal values with platform affordances. Findings revealed that “identity comfort” was a more significant driver of perceived usefulness than technical ease of use. By establishing identity alignment as a critical antecedent to technology acceptance, this research offered a novel theoretical synthesis that explained why some practitioners achieve digital sustainability while others resist. These results suggested that genuine digital inclusion required support systems that address the psychological and identity-based dimensions of technology, far from beyond simply technical training.
Communication Identity Formation of Shariah-Compliant Make-Up Artists as Micro-Entrepreneurs Maret Pujiasih; Indra Novianto Adibayu Pamungkas
INJECT (Interdisciplinary Journal of Communication) Vol. 11 No. 1 (2026)
Publisher : FAKULTAS DAKWAH UIN SALATIGA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18326/inject.v11i1.6533

Abstract

This study examines the communication identity formation of Shari'i-compliant Make-Up Artists (MUAs) as micro-entrepreneurs in West Java, Indonesia. It aims to understand how MUAs negotiate personal religious values with professional demands in the beauty industry, and how such negotiation shapes their communication practices and professional identity. The study contributes to communication scholarship by exploring religiously-informed professional identity, providing insights for micro-entrepreneurs and digital marketing strategies in creative sectors. A qualitative phenomenological approach was adopted to capture the subjective experiences of ten female MUAs who implement Shari'i principles in their services and social media promotion. Data were collected through semi-structured interviews, digital observations, and documentation, and analyzed using thematic analysis supported by NVivo 12 Plus. Data validity was ensured through triangulation and member checking. Findings indicate that MUA Shari'i identity is structured across four interconnected layers—personal, enacted, relational, and communal—forming a dynamic yet coherent communication identity. Personal identity is dominated by religiosity, reflection, and adaptation; enacted identity reflects discipline, consistency, and situational flexibility; relational identity emphasizes professionalism, empathy, and persuasive communication with clients; and communal identity is reinforced through social recognition, collaboration, and moderation in practice. The integration of these layers generates adaptive, collaborative, reliable, and visionary communicative traits, allowing MUAs to maintain religious integrity while achieving professional credibility and sustainable business practices. These results extend the Communication Theory of Identity (CTI) framework to contexts of religiously-informed micro-entrepreneurship, demonstrating the strategic role of personal and communal values in shaping professional communication.
Innovation influencer's identity supports micro entrepreneur in accelerating artificial intelligence adoption process Pamungkas, Indra Novianto Adibayu; A'yun, Mileyanda Qurota; Supriatna, Supriatna
Manajemen Komunikasi Vol 10, No 2 (2026): Accredited by Republic Indonesia Ministry of Research, Technology, and Higher E
Publisher : Faculty of Communication Sciences Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmk.v10i2.69364

Abstract

Background: Despite the rapid growth of Artificial Intelligence (AI) in marketing communication activity, many micro-entrepreneurs in Indonesia face a significant innovation gap characterized by technological stagnation and low technological proficiency. Adapting to the digital environment through AI-integrated visual marketing is now crucial for micro-business competitiveness. However, adoption remains challenging due to ingrained self-concepts and cultural barriers in collective societies like Indonesia. Purpose: This study aims to identify the communication identities underlying AI adoption rates among micro-entrepreneurs and to formulate a framework to accelerate the diffusion of innovation. Methods: This study used a qualitative approach and conducted interviews with 28 micro-entrepreneurs who attended the AI Visual Promotion Content workshop. Data was analyzed using NVivo 12 Pro software and linked to Diffusion and Innovation by Rogers’ and Communication Theory of Identity from Hecht’s in the discussion. Results: 69 % of participants in this study are positioned as Late Majority Level, while the rest are in Early Majority. The adoption can be influence by the presence of innovation influencer from among them to accelerate AI Adoption. All the informants considered that the training and workshop is the moment of truth for them as a critical turning point to adopt AI to support their promotional content. Besides, it is also the time to move from the fear of being left behind. Conclusion: This investigation presents a new archetype, “The Innovation Influencer,” that comes from the local community of micro-entrepreneurs. This new terminology comes from the identity traits that show as open growth-mindset, initiative, goal orientation, and self-acceptance as their main personal characteristics. Implications: The presence of an innovation influencer in the community becomes the bandwagon effect, contributing to the transformation of the change attitude from skeptic become active adoption in the microbusiness ecosystem.