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Journal : EKONOMIKA45

Pengaruh Pengaruh Product Quality dan Promotion Terhadap Trust dan Purchase Decision Pada Produk Valizastuff Di Shopee Muhamad Faisal; Parlagutan Silitonga
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 12 No. 1 (2024): Desember : Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the relationship between product quality and promotion on trust and purchasing decisions at the Valizastuff online store in e-commerce. The population in this study were all Valizastuff customers. This study involved 240 respondents who were collected using questionnaire distribution with Accidental Sampling technique. The data analysis method was carried out using Structural Equation Modeling (SEM) with the help of Smart-PLS software (v.3.2.9). The results of this study indicate a significant influence between product quality and promotion on trust and purchasing decisions. The results show a positive and significant direct influence between product quality on trust and purchasing decisions and the results of this study indicate that promotion has a positive and significant influence on trust and purchasing decisions. Trust also has a positive and significant influence on purchasing decisions. Therefore, it is important to maintain consumer trust in an effort to increase purchasing decisions.
Pengaruh Product Quality dan Promotion Terhadap Trust dan Purchase Decision pada Produk Valizastuff di Shopee Muhammad Faisal; Parlagutan Silitonga
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 12 No. 1 (2024): Desember : Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/ekonomika45.v12i1.3679

Abstract

This study aims to determine the relationship between product quality and promotion on trust and purchasing decisions at the Valizastuff online store in e-commerce. The population in this study were all Valizastuff customers. This study involved 240 respondents who were collected using questionnaire distribution with Accidental Sampling technique. The data analysis method was carried out using Structural Equation Modeling (SEM) with the help of Smart-PLS software (v.3.2.9). The results of this study indicate a significant influence between product quality and promotion on trust and purchasing decisions. The results show a positive and significant direct influence between product quality on trust and purchasing decisions and the results of this study indicate that promotion has a positive and significant influence on trust and purchasing decisions. Trust also has a positive and significant influence on purchasing decisions. Therefore, it is important to maintain consumer trust in an effort to increase purchasing decisions.
Kualitas Produk Persepsi Harga dan Electronic Word of Mouth Meningkatkan Keputusan Pembelian melalui Brand Image Amallia Rahmah Sari; Parlagutan Silitonga
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 12 No. 2 (2025): Juni: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/ekonomika45.v12i2.4580

Abstract

This study aims to analyze the effect of product quality, price perception, and electronic word of mouth (EWOM) on purchase decisions with Brand Image as a mediating variable at Tomoro Coffee. This research uses a quantitative approach with data collection through questionnaires to 250 respondents who are visitors to Tomoro Coffee with Accidental Sampling technique. Data analysis was carried out using the PLS-SEM method with the help of SmartPLS 3.0 software. The results showed that product quality, price perception, and EWOM have a positive and significant effect on Brand Image, and have a direct effect on purchase decisions. However, Brand Image does not have a significant effect on purchase decisions, so it does not mediate the relationship between the three independent variables and purchase decisions. These results indicate that purchase decisions are more directly influenced by product quality, price perceptions, and EWOM. These findings provide important implications for marketing strategies by focusing more on product quality, competitive prices, and utilizing EWOM to improve consumer purchase decisions.