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Journal : Jurnal Midpro

Analysis of the Correlation Between Waiting Time for Prescription Services and Patient Satisfaction in Puskesmas Yuswantina, Richa; Dyahariesti, Niken; Falkhatiana, Wilda; Syari, Nyayu Ayunda
Jurnal Midpro Vol. 14 No. 1 (2022): JURNAL MIDPRO
Publisher : Universitas Islam Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30736/md.v14i1.348

Abstract

 Efforts to improve and control the quality of pharmaceutical services to ensure patient satisfaction are carried out by evaluating the waiting time for prescription services in preparing pharmaceutical preparations and the level of patient satisfaction in pharmaceutical services [1]. Puskesmas is the first level health facility that participates in efforts to achieve the target of Minimum Service Standards [2]. The purpose of this study was to analyze the relationship between waiting time for prescription services and the level of patient satisfaction at the Puskesmas. This study used an observational research design with a design approach cross sectional. Determination of the research sample using a purposive sampling method. Analysis of the data used for this research is univariate analysis and bivariate analysis, as well as statistical chi-square test.Results: This study used an observational research design with a cross sectional design approach. Analysis of the data used for this study using the SPSS program, as well as the chi-square statistical test.               According to standard waiting time for prescription service, 155 recipes (92.90%) were categorized according to standard and 11 prescriptions (7.10%) were not according to standard. The level of satisfaction of respondents was categorized as satisfied as many as 132 respondents (85.16%) while those who felt dissatisfied were 23 respondents (14.84%). From the results of the analysis of the chi-square test waiting time and the level of patient satisfaction obtained P Value <0.05.There is a relationship between waiting time for prescription services and the level of patient satisfaction at the Puskesmas. 
Study of the Cost Effectiveness of Therapy in Hypertention Patients in Hospital Yuswantina, Richa; Dyahariesti, Niken; Ambarwati, Diastri Dwi
Jurnal MIDPRO Vol 15 No 1 (2023): JURNAL MIDPRO
Publisher : Universitas Islam Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30736/md.v15i1.456

Abstract

Hypertension is where the blood pressure is > 140 mmHg and > 90 mmHg. Combination therapy is needed if a single antihypertensive has not been able to control the desired blood pressure target while the cost of treatment is increasing from time to time. The purpose of this study was to determine the cost-effective combination therapy for antihypertensive drugs in hypertensive patients in an inpatient setting. This study is a descriptive study with a pharmacoeconomic analysis approach using the Cost Effectiveness Analysis (CEA) method which was carried out retrospectively. Data were collected using the Total Sampling technique with 93 patients which were then analyzed to determine the cost-effective therapy based on ACER and ICER. The results showed that hypertension was mostly experienced by patients aged 50-60 years, male sex was more than female. HT stage 2 is often experienced by patients. Type II DM is the most common comorbidity. The lowest ACER value is Rp. 65.195.77. The lowest ICER value is Rp. 7.047.2551 when compared with standard therapy, namely CCB + ACEI. The combinations used in the inpatient unit include two combinations of 42 patients (45.16%) three combinations of 37 patients (39.78%), four combinations 6 (6.45%) five combinations of 8 patients (8.6%). The lowest average direct medical cost is the combination of ACEI antihypertensive + Diuretic + -Blocker Rp. 2.765.262. The cost effective therapy based on ACER and ICER values is a combination of Diuretics + CCB + ACEI + Blockers with an ACER value of Rp. 65,195.77 and also dominant.            Â