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All Journal International Journal of Nursing and Health Services (IJNHS) Jurnal Abdi Insani The Journal of Hospital Accreditation (JHA) Journal SAGO Gizi dan Kesehatan Journal of Language and Health Jurnal Pengabdian Masyarakat Indonesia Maju (JPMIM) International Journal of Science and Society (IJSOC) Jurnal Indonesia Sosial Teknologi Eduvest - Journal of Universal Studies Journal of Educational Innovation and Public Health JUKEJ: Jurnal Kesehatan Jompa Vitalitas Medis : Jurnal Kesehatan Dan Kedokteran International Journal of Economics, Management and Accounting Green Inflation: International Journal of Management And Strategic Business Leadership Epaper Bisnis: International Journal Entrepreneurship and Management International Journal Of Health And Social Behavior International Journal of Health and Medicine
Duta Liana
Universitas Esa Unggul, Jakarta, Indonesia
Aerospace Engineering Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Veterinary Other

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Perceived Usefulness and Ease Influence Outpatient Inten-tion to Use Electronic Medical Records Through User Atti-tudes Suwanda Hendrawan; Munawar Munawar; Duta Liana
Green Inflation: International Journal of Management and Strategic Business Leadership Vol. 3 No. 2 (2026): May: Green Inflation: International Journal of Management and Strategic Busines
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/greeninflation.v3i2.723

Abstract

This study examined the influence of perceived usefulness and perceived ease of use on the intention to use electronic medical records (EMRs) with attitude as an intervening variable at Cenka Hospital. Differences in staff perceptions regarding the benefits and convenience of EMR implementation were identified as factors contributing to the low intention to use the system. Some healthcare workers perceived limited benefits from EMRs, reducing their motivation to utilize the technology effectively. The study aimed to identify strategic factors that could improve EMR adoption, particularly attitudes, perceived usefulness, and perceived ease of use.A quantitative causal research design was employed using descriptive analysis and the three-box method. The respondents consisted of 70 hospital staff members selected through a saturated sampling (census) technique. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM).The findings revealed that perceived usefulness, perceived ease of use, and attitude each had a significant positive effect on the intention to use EMRs. In addition, perceived usefulness and perceived ease of use positively influenced users’ attitudes toward EMR implementation. However, attitude did not mediate the relationship between perceived usefulness and intention to use EMRs, nor the relationship between perceived ease of use and intention.The study recommends improving staff competence through continuous training, strengthening information technology support teams, regularly updating EMR systems, and enhancing infrastructure such as internet speed and computer specifications to optimize EMR utilization and reduce patient care errors.
The Role of Medical Personnel Responsiveness and Competency in Improving Brand Image and The Annual Number of Hospital Visits Renny Hartanti; Hasyim Hasyim; Duta Liana
Eduvest - Journal of Universal Studies Vol. 5 No. 4 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i4.16760

Abstract

In 2023, there has been a decrease in the number of general patients visiting hospitals, which is a serious concern for the management. The factor suspected to affect this decline is the public's perception of the responsiveness and competence of the services provided by the hospital. The purpose of this study is to empirically reveal the influence of responsiveness and competence on patients' decisions to visit hospitals with brand image as an intervening variable. The type of research is included in the quantitative with a cross-sectional study design. The results of the analysis prove that responsiveness and competence affect the patient's decision to visit the hospital, with brand image as an intervening variable. The implication of these findings is the need to improve the variables that affect the brand image, such as staff knowledge, service skills, and managerial considerations in providing responsive and competent services. These improvement efforts can improve the hospital's brand image and ultimately help attract more patients to re-choose the hospital as their healthcare provider.
Co-Authors Adyllon, Devand Ananda, Nadaa Septya Dwi Anggrani, Santi Arrozi Arrozi Defi Cynthia Dewi Dewi Lestari Dewi Lestari Dwi Meutia Julyta Endang Triyani Kusuma Widyawati Fifi Dwijayanti Harlinda Syofyan Hasyim Hasyim Hasyim Hasyim Helmawati Helmawati Hendrawan, Suwanda Heru Agusman Hosizah Hosizah Julita D. L. Nainggolan Jusat, Idrus Khaerina, Mutia Fauzi Kusumapradja, Rokiah Maratis, Jerry Maria Stephanie Muhammad Fachruddin Arrozi Munawar Munawar Mustikawati, Intan Silviana Natsir Nugroho Nofierni, Nofierni Noorsidi Aizuddin Bin Mat Noor Nugroho, Natsir Nuraini Fauziah Nuraini Fauziah Nuriza, Heni Putri, Yunita Eka Ratih Ariyanti Pratika Ratna Puri Renny Hartanti Rian Adi Pamungkas Rina Anindita Riya Widayanti Suwanda Hendrawan Tati susilawati Ulli, Meilandna Umi Syarah Utomo, Haryo Setyo Wahidi, Kemala Rita William, Wilko Yuliati -