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Pengaruh Gaya Kepemimpinan Terhadap Kinerja Pegawai Rumah Sakit Universitas Udayana Masruchi, Humaidi; Noak, Piers Andreas; Supriliyani, Ni Wayan
CITIZEN CHARTER Vol 1 No 2 (2019)
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ABSTRACT Udayana University Hospital is one of the state hospitals located in Bali, precisely in Jimbaran. Aside from being a forum for education and research, this hospital also has the main goal of providing quality and affordable health services for the entire community. Research with the title "The Influence of Leadership Style on Employee Performance" conducted at Udayana University Hospital employees aims to found out and explain the influence of leadership style on employee performance. And this study uses quantitative methods. The data collection tool used is a question by list to 117 employees. This data analysis used in this study is descriptive statistics and simple linear regression using the program on 22 of SPSS. The results of the study show partial influence of leadership style (X) on employee performance (Y) Udayana University Hospital is positive with the result is regression analysis linear with a value of 0.838. Keywords: Leadership Style, Employee Performance, University Hospital Udayana
Pengaruh Motivasi Non Material Terhadap Prestasi Kerja Pegawai Badan Pemberdayaan Masyarakat Desa di Kabupaten Gianyar Suryawan, I Wayan Agus; Erviantono, Tedi; Supriliyani, Ni Wayan
CITIZEN CHARTER Vol 1 No 1 (2017)
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ABSTRACT Motivations have an important role in improving employees work performance, one of them is by giving non-material motivation. The aim of this study was to determine the effect of non-material motivation to work performance. The method applied in this study was the associative method of quantitative approach with the intention in determining the influence of non-material motivation (X variable) on work performance (Y variable). The primary data in this study were obtained through a sample deployment with total samples of 54 employees at the Community Empowerment Agency in Gianyar regency. The analysis results of research findings showed that non-material motivation variable has positive and significant impacts on the employees’ work performances at the Community Empowerment Agency in Gianyar regency with the result of R2 was 71.0%, and the remaining 29.0% was influenced by other factors. The results of simple linear regression arithmetic showed that if the non-material motivation is constant, then the work performance will be 4,740. Meanwhile, if the non-material motivation is increased by 1%, automatically, the work performance will increase by 0.524. From the results of significant test was obtained that t count (11.285) is greater than t table (1.673) indicates that the non-material motivation has positive and significant impacts on the employees work performance at the Community Empowerment Agency in Gianyar regency. Keyword: Non-Material Motivation, Work Performance, Community Empowerment Agency in Gianyar regency
IMPLEMENTASI KEBIJAKAN PERATURAN BUPATI BADUNG NO. 5 TAHUN 2016 TENTANG STANDARISASI USAHA VILA DI KABUPATEN BADUNG Sintia Dewi, A.A. Riska; Supriliyani, Ni Wayan; Purnamaningsih, Putu Eka
CITIZEN CHARTER Vol 2 No 02 (2018)
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ABSTRACT Standards that have been set by the Badung Regency Government is a control of development by having legal certainty. The purpose of this research to find out how the policy implementation from the government is related to the Implementation of Badung Regent Regulations Policy No. 5 of 2016 concerning the Standardization of Villa Business in Badung Regency, so that villa business actors can find out and follow all the requirements and permits that apply. Using the theory of policy implementation according to Charles O. Jones includes organization,,interpretation,and application..This research uses descriptive-qualitative methode with data collection technic in the form of observation,,interviews and documentation..The results of this study are policies on Standardization of Villa Business in Badung Regency that have not been implemented optimally, where in organizational indicators, interpretations, and applications there are still some obstacles, both from the government and from the community. Keywords : Implementation, Business License, Tourism Accomodation
Implementasi Kebijakan Pengelolaan Pajak Air Tanah Pada Peraturan Daerah Kabupaten Badung Nomor 1 Tahun 2011 Widhianti, Kadek Wiga; Supriliyani, Ni Wayan; Purnamaningsih, Putu Eka
CITIZEN CHARTER Vol 2 No 02 (2018)
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ABSTRACT The policy of managing groundwater tax in Badung Regency is in accordance with the Badung Regency Regional Regulation Number 1 of 2011 concerning on groundwater tax where this regulation have a functions as an instrument to implementing supervision, control and environmental conservation in the utilization of ground water so that the availability of water is maintained and fulfilled in accordance with its utilization. Therefore, this research aims to find out how the implementation of groundwater tax management policy in the Badung Regency Regional Regulation Number 1 of 2011, this research used descriptive qualitative methods. The results showed that the performance of groundwater tax management policy in Badung Regency was not optimal because the standards set were still unclear, communication was not effective, the taxpayers were less cooperative and the attitude of the implementers and the application of less strict sanctions. Keywords: Implementation, Tax, Groundwater
DAMPAK CORPORATE SOCIAL RESPONSIBILITY (CSR) LEMBAGA PERKREDITAN DESA (LPD) TERHADAP PEMBERDAYAAN MASYARAKAT DESA ADAT GULINGAN, KECAMATAN MENGWI, KABUPATEN BADUNG Rai Dwinta Sari, Dewa Ayu Kade; Supriliyani, Ni Wayan; Winaya, I Ketut
CITIZEN CHARTER Vol 1 No 2 (2018)
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ABSTRACT Corporate Social Responsibility (CSR) is social responsibility given by the institution to community for minimalize negative impact and maximize positive impact in order advance the development of village by sustainable by means of econimic, social, and circles aspect. LPD (Lembaga Perkreditan Desa) Desa Adat Gulingan as the financial institution has pakraman village already may apply Corporate Social Responsibility programme to help prosperity and community empowerment Gulingan village. The research was used by a qualitative descriptive method with data collection technique like a observation, interview, and documentation. The research measures how CSR program impact LPD Desa Adat Gulingan against community empowerment with Financial Administration Theory and discuss with Community Empowerment Concept by Narayan that based on indicator of access to information, participation, accountability, and capacity. The results of this research indicate the CSR program owned by LPD Desa Adat Gulingan already can bring positive impact to the entire community, but not already can bring community empowerment impact. Stage and level community empowerment in Gulingan village still in the beginning process to achieve the independent community. Keywords: CSR, LPD, Community Empowerment
PENGARUH KUALITAS PELAYANAN PEGAWAI TERHADAP LOYALITAS PELANGGAN PDAM KABUPATEN BANJARNEGARA Arfiani, Fauziah; Supriliyani, Ni Wayan; Dwi Wismayanti, Kadek Wiwin
CITIZEN CHARTER Vol 1 No 2 (2019)
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ABSTRACT Primary data in this study were obtained through questionnaires as many as 100 samples of customers of PDAM Banjarnegara, The results of the analysis of the findings of this study indicate that the partial effect of service quality (X) on customer loyalty (Y) in PDAM Banjarnegara Regency is positive. This is based on the results of linear regression analysis which obtained a positive regression coefficient of 0.460. The results of tcount = 15.859 and ttable = 1.98397 which means tcount> t table with a significance value of 0.000 <0.05. So, it can be concluded that there is a partial effect of service quality on customer loyalty in PDAM Banjarnegara Regency is significantly positive. The influence of determinant of service quality on customer loyalty in PDAM Banjarnegara Regency is 72%. customer loyalty in PDAM Kabupaten Banjarnegara is influenced by the quality of services available. Keywords:Service Quality, Customer Loyalty, PDAM
EFEKTIVITAS PELAYANAN BUS SEKOLAH GRATIS PADA DINAS PERHUBUNGAN KOTA DENPASAR Karuni, Ni Made Nadhya; Supriliyani, Ni Wayan; Wismayanti, Kadek Wiwin Dwi
CITIZEN CHARTER Vol 1 No 1 (2020): Jurnal Ilmu Administrasi Negara 2020
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ABSTRACT Denpasar School Bus is an innovative transportation service by Land Transportation Department Denpasar City in order to provide convenience for students in using public transportation to go to school. This research uses descriptive qualitative methods with data collection techniques such as interviews, observation, and documentation. The results of the research related to the effectiveness of the Free School Bus services at the Transportation Department Denpasar City were analyzed using three indicators of effectiveness from Richard M. Steers consisting of optimizing objectives, system perspectives, and stresses in terms of employee behavior in organizations that show that service from implementing School Buses Denpasar is not yet fully said to be optimal or well organized, because there are still problems with some of the indicators, which are related to facilities and infrastructure that are not optimal, limited access to applications, the lacking of employees . Keywords: Denpasar School Bus, Denpasar City Transportation Department, Effectiveness of Service
KUALITAS SISTEM PELAYANAN KESEHATAN BERBASIS ONLINE MELALUI APLIKASI PENDAFTARAN ONLINE (APDOL) DI RUMAH SAKIT UMUM DAERAH WANGAYA, KOTA DENPASAR Darmayanthi, Ni Kadek Devi; Supriliyani, Ni Wayan; Yudartha, I Putu Dharmanu
CITIZEN CHARTER Vol 1 No 2 (2019)
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ABSTRACT Online Registration Application (APDOL) is an online-based health service innovation developed by Wangaya Hospital, in order to provide convenience for the public to access various health services at Wangaya Hospital. However, in its application there are still problemsMrelated to the lack of people who use, but it is also limited to be accessed and experienced an error system.. This study uses descriptive qualitative methods with data collection techniques such as observation, interviews and documentation. The results of the study related to the quality of the online-based health service system through the Online Registration Application (APDOL) at the Wangaya Hospital which was analyzed with 10 service quality indicators not yet fully said to be of good quality or well-organized, because there were still problems with some of the indicators related to conditions of facilities and infrastructure, responsiveness, limited access and communication in supporting the delivery of quality services Keywords: Online Registration Application (APDOL), Wangaya Hospital, Service Quality.
Implementasi Program Badung Anti Kantong Plastik “BATIK” Berbasis Kearifan Lokal dalam Upaya Mengurangi Sampah Plastik di Kabupaten Badung (Studi Kasus di Desa Adat Sempidi, Kecamatan Mengwi, Kabupaten Badung) Juniantari, Ni Made; Supriliyani, Ni Wayan; Dwi Wismayanti, Kadek Wiwin
CITIZEN CHARTER Vol 1 No 2 (2019)
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ABSTRACT Badung Anti Plastic Bag Program (BATIK) is an innovation program that aims to reduce single use plastic bags in Badung Regency according to the concept of local wisdom. The aim of this research is to find out the implementation of BATIK Program based on local wisdom in an effort to reduce plastic waste in Badung Regency, especially in Sempidi Village. This research is descriptive qualitative with observation, interviews, and documentation. The output of the research are based on an analysis with four implementation indicators of Edward III shows this program has not been implemented or running well because there are problems in indicators such as communication and outreach among the public are not optimal, lack of adequate budget and facilities, consideration to the addition of labor and wages and there is no absolute consequences regulations in the Sempidi Traditional Village. Keywords: Implementation, Badung Anti Kantong Plastik (BATIK), Sempidi Traditional Village.
Evaluasi Program Trans Serasi dalam Pelayanan Angkutan Siswa Gratis di Kabupaten Tabanan (Studi Kasus di Kecamatan Tabanan, Kabupaten Tabanan) Arvianti, Ade Evita; Purnamaningsih, Putu Eka; Supriliyani, Ni Wayan
CITIZEN CHARTER Vol 1 No 1 (2020): Jurnal Ilmu Administrasi Negara 2020
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ABSTRACT The Trans Serasii Program is an innovative program aimed at facilitating student free transportation to junior highmschoolgstudentskinpTabananoRegency. The beginning implementation of this program targeted SMPmN 1, SMPmN 2, and SMPmN 3 Tabanan. This researchmusesmdescriptive qualitative method with data collection techniques such as observation, interviews, andodocumentation. The results of the study are based on an analysis with six indicators of policy evaluation according to William N. Dunn which showing that the program has not been implemented or running well because there are still problems with several indicators such as effectiveness in ensuring student safety and comfort due to lack of fleets, efficiency of human resources due there are still drivers who violate the rules, there are no local regulation yet that specifically regulate this program, and the equipment is not optimal. Keywords: Evaluation, Trans Serasi Program, Tabanan District, Tabanan Regency
Co-Authors Ade Rolan, Ade Adi Saputra, I Putu Agus Aldi Juliant Loebaloe, Aldi Juliant Anak Agung Ayu Nitya Saridewi, Anak Agung Ayu Nitya Anik Prabhawati, Ni Putun Arfiani, Fauziah Aripuspita, Luh Ayu Ellyana Arvianti, Ade Evita Astrini Jeger, Kadek Mira Bagus Dwipa Adnyana Putra, Bagus Dwipa Adnyana Bandiyah Bandiyah Cahyana, I Wayan Dharma Candra Dewi, Ni Luh Septia Chandra, Daima Oshika Damayanthi, Ida Ayu Sri Darmayanthi, Ni Kadek Devi Darmayanthi, Ni Putu Ayu Mia Dayanti, Putri Kusuma Desy Mariani Dewa Ayu Agung Intan Pinatih Dharmanu Dharmanu Githa Prami, Ni Nyoman Srimurti Haniawati, Dian Herry Fernandez, I Putu Gede I Dewa Ayu Putri Wirantari I Gede Abicatra Rezadana, I Gede Abicatra I Gede Made Pastika Semara Putra I Kadek Juniarta I Ketut Winaya I Putu Dharmanu Yudartha I Putu Dharmanu Yudharta, I Putu Dharmanu Imma Triana Mastuty Ista Pradnyandhari, Anak Agung Made Jayanti Sasmitha, Cokorda Istri Agung Juliantari Dewi, Desak Made Trisna Juniantari, Ni Made Kadek Wiwin Dwi Wismayanti Karuni, Ni Made Nadhya Komang Adi Sastra Wijaya Komang Ayu Kusuma Wardani, Komang Ayu Kristanti, Leony Jaya Kurnia Dewi, Putu Shinta Kusumasanti, I Gst Ayu Nyoman Laksmi Githa, Putu Diah Larasati Winanda, Ni Kadek Markis Ari Listusari, Ni Luh Putu Lukman, Juwita Pratiwi Maria Yovani Putu Arista, Maria Yovani Marmika, Putu Trisna Masruchi, Humaidi Miftachul R, Nanda Navaratri Wibawa, Putu Okky Ni Luh Putu Diana Sari Dewi, Ni Luh Putu Diana Ni Luh Tut Tri Ratnawati, Ni Luh Tut Tri Ni Made Angeliana Suwantara Putri Ni Made Indra Ramawati, Ni Made Indra Ni Made Rima Pranita, Ni Made Rima Ni Nyoman Dewi Pascarani Ni Putu Anggina Ni Putu Anik Prabawati Ni Putu Anik Prabawati Ni Putu Anik Prabawati Ni Putu Budi Santikasari, Ni Putu Budi Ni Putu Chyntia Sandrina Devi, Ni Putu Chyntia Sandrina Ni Putu Mirna Sari Nia Aryastuti, Nia Novianti Abrahams, Corilin Aksamina Nuryanti, Ana Dwi Pande Putu Aditya Sujata, Pande Putu Aditya Paramitha Dewi, Ni Putu Jyoti Piers Andreas Noak prabawati Praditya, Ghifari Yorga Pramita Dewi, Ni Wayan Premierita Premierita Primantari, Lekzy Puspita Dewi, Desak Putu Rany Putra Kencana, I Putu Gede Putra Mursidi, I Kadek Unggara Putra, I Putu Tito Ananda Putri, Andri Wiastini Putu Eka Purnamaningsih Putu Nomy Yasintha Rahayu, Ni Putu Gita Rahayu, Ni Putu Gita Rahmayanti, Dwi Sukma Rai Dwinta Sari, Dewa Ayu Kade Reksa Armajaya, I DG. Taksusepta Ricky, Dwipayana Rismayanthi, Ni Wayan Satria Dalem, I Gusti Agung Bagus Sintia Dewi, A.A. Riska Sri Widyadewi, Ni Luh Putu Sriastuti, Komang Ary Tribuana Suandana, I Gede Sandi Suarningsih, Ni Luh Gede Surya Ningrat, Ida Bagus Gde Krisna Suryawan, I Wayan Agus Suryawati Suryawati Syntia Dewi, Ni Kadek Tedi Erviantono Triana Widayani, Dewa Ayu Wati, Putri Ayu Listia Widhianti, Kadek Wiga Widiantari, Ni Kadek Linda Widiantari, Ni Ketut Wijaya, Komang Adi Sastra winaya Wirantari, ⁠I Dewa Ayu Putri Wulandari, Ni Luh Ayu Yulia Dewi, Kadek Elma