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All Journal Jurnal Kebijakan Publik JURNAL HUBUNGAN INTERNASIONAL Jurnal Kajian Bali CITIZEN CHARTER Jurnal Ilmiah Administrasi Publik jurnal niara Kybernan: Jurnal Studi Kepemerintahan JOURNAL OF COMMUNITY SERVICES PUBLIC AFFAIRS jurnal administrasi politik dan sosial West Science Interdisciplinary Studies Business and Investment Review West Science Interdisciplinary Studies Socio-political Communication and Policy Review
Ni Wayan Supriliyani
Universitas Udayana
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences

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Implementasi Pengembangan Ekowisata Berbasis Partisipasi Masyarakat (Studi Kasus: Program Langgeng Ecotourism Desa Nyambu Kabupaten Tabanan Rahmayanti, Dwi Sukma; Supriliyani, Ni Wayan; Dwi Wismayanti, Kadek Wiwin
CITIZEN CHARTER Vol 1 No 1 (2019)
Publisher : CITIZEN CHARTER

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ABSTRACT Ecotourism development is part of a sustainable tourism policy. Ecotourism aims to support environmental preservation of nature and culture, also increase community participation to provide economic benefits to the community and local government. One of the villages that began to developing ecotourism is Nyambu Village in Tabanan Regency. Ecotourism development through the Langgeng Ecotourism program begins with the excavation of village potential in the form of natural and cultural resources. The purpose of this study is to find out and understand the implementation of community-based ecotourism development (case study: langgeng ecotourism program in Nyambu Village, Tabanan Regency). The method used in the research is qualitative with descriptive analysis. The results of the research show that implementation of Nyambu Village ecotourism development has been going well but problems still arise in the community’s concern to protect the environment, especially in the management of plastic waste. Keyword: development of ecotourism, langgeng ecotourism program, community participation
Implementasi Program Keluarga Harapan (PKH) dalam Meningkatkan Kualitas Hidup RTSM di Kecamatan Kediri Kabupaten Tabanan Darmayanthi, Ni Putu Ayu Mia; Yasintha, Putu Nomy; Supriliyani, Ni Wayan
CITIZEN CHARTER Vol 1 No 1 (2019)
Publisher : CITIZEN CHARTER

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ABSTRACT Program Keluarga Harapan (PKH) is a social protection program that provides cash assistance to Rumah Tangga Sangat Miskin (RTSM) that aim to improve the quality of life of poor families bye providing the goverments the fields of education, health and social welfare as a form of social protection based on the Decree of the Minister of Social Affairs of the Republic of Indonesia Number: 42 / HUK / 2007. The results of this study indicate that all implementation indicators have been included in the implementation of Program Keluarga Harapan and can improve the quality of life of RTSM as evidenced by the PKH graduation but in implementation there are still obstacles, namely the PKH assistants or assistants who are less than the PKH recipients. This study resulted in recommendations for improving the implementation of family programs in the hope of improving the quality of life in Kediri District, Tabanan Regency. Keywords: Implementation, Program Keluarga Harapan, RTSM Quality of Life
Implementasi Program Keluarga Harapan (PKH) dalam Mengentaskan Kemiskinan di Desa Bantang, Kecamatan Kintamani, Kabupaten Bangli Surya Ningrat, Ida Bagus Gde Krisna; Supriliyani, Ni Wayan; Winaya, I Ketut
CITIZEN CHARTER Vol 1 No 1 (2019)
Publisher : CITIZEN CHARTER

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ABSTRACT Hope for Families Program is a social protection program in the form of cash aid given to very low- income household along with a series of responsibility to fulfill. The problem that occurred in the implementation of this program in Bantang village are inadequate update on the poor-family database, and some difficulty in carrying out monthly gathering with the program recipient thus decreasing the frequency of gathering to only every 3 months.The purpose of this study was to examine the implementation of PKH in decreasing poverty in Bantang Village, Kintamani District, Bangli Regency. The study is using descriptive qualitative methods and collect data by mean of interviews or observation This study conclude that the program are successful in ensuring the fulfillment of children’s educational and medical need, but still not be able to drastically change the bad behavior of the adults. Keywords: Policy Implementation, Hope for Families Program
Pengaruh Kualitas Pelayanan Terhadap Loyalitas Nasabah pada LPD Desa Adat Anggungan, Lukluk, Mengwi, Badung, Bali Primantari, Lekzy; Supriliyani, Ni Wayan; Yudartha, I Putu Dharmanu
CITIZEN CHARTER Vol 1 No 1 (2019)
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ABSTRACT The existence of LPD in Bali plays a major role in constructing Desa Adat (village). It is because 20% of the profit is allocated to develop the village. To maintain the existence of LPD in Bali, the villagers need to support it and the staff also has to improve their service quality because the service quality can affect the customers’ loyalty.  This study aims to investigate the effect of service quality towards customers’ loyalty of LPD Desa Adat Anggungan. This study is a quantitative study which uses questionnaire technique to collect data. The sample of this study was 98 customers which is gathered by using Slovin pattern. The sampling technique is Accidental Sampling. The instruments of the study were examined using validity and reliability tests. The data analysis technique includes descriptive analysis, classical hypothesis testing consisting of normality and heteroscedasticity testing. To investigate the effect of independent variable towards dependent variable, the researcher did a simple linear analysis and to investigate the percentage of the impact caused by the independent variable towards dependent variable, the researcher used coefficient of determination. Hypothesis testing was done using t test. The result of the study shows that the service quality gives positive and significant impact towards customers’ loyalty of LPD Desa Adat Anggungan. Keywords : Service Quality, Customers’ Loyalty, LPD ( Lembaga Perkreditan Desa)
Kinerja BUMDes dalam Pemberdayaan Masyarakat di Desa Mengwi Kecamatan Mengwi Kabupaten Badung Rahayu, Ni Putu Gita; Supriliyani, Ni Wayan; Yudartha, I Putu Dharmanu
DIKSHI (DISKUSI ILMIAH KOMUNITAS HUBUNGAN INTERNASIONAL) Vol 1 No 1 (2019)
Publisher : Program Studi Hubungan Internasional FISIP Universitas Udayana

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Abstract

ABSTRACT Mengwi Village Government established a Village-Owned Business Entity (BUMDes) as a driving force to improve village economy and community empowerment based on village potential. Results of this study is the performance of Mengwi BUMDes has not gone well in terms of output, results, business links with achievement and explanatory information during the 4 years of the estblishment BUMDes. The performance of BUMDes in community empowerment also has not been maximally seen from the indicators of enabling, empowering, and protecting. The obstacles in realizing community empowerment through BUMDes are lack of guidance from local government and less competent human resources. Suggestions that can be give for guidance and guidance from the local government, there needs to be a refresher for the management to realize community empowerment through BUMDes in Mengwi Village. Keywords: Performance, BUMDes, Empowerment
KINERJA DINAS PENDIDIKAN KEPEMUDAAN DAN OLAHRAGA KOTA DENPASAR DALAM PENGAWASAN SISTEM ZONASI TAHUN 2018 Novianti Abrahams, Corilin Aksamina; Yudartha, I Putu Dharmanu; Supriliyani, Ni Wayan
CITIZEN CHARTER Vol 1 No 1 (2019)
Publisher : CITIZEN CHARTER

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Abstract

ABSTRACT Indonesian education has a system for implementing education aimed at increasing knowledge and being able to grow potential. then there is a fair distribution of the education system. This study aims to describe the performance of the Denpasar City Education and Sports Service in supervising the 2018 zoning system in zones 1 to 4 of secondary schools in the city of Denpasar. Using qualitative methods with techniques, data collection techniques, data analysis techniques and data presentation techniques. The theory is (1) productivity, (2) quality, (3) responsiveness, (4) responsibility, (5) accountability. Results, productivity of the Department of Youth and Sports Education is still considered lacking because it is not optimal, the responsibility of the Office of Education is also felt to be lacking. The quality of services provided by schools must also be considered where schools in this case must be more selective and open to the acceptance of new students. Keywords: Productivity, quality, responsiveness, responsibility.
Implementasi Pada Program Sistem Tanggap Penduduk Pendatang (SIGAP) Versi Mobile dalam Mewujudkan Good Governance di Desa,Kutuh,Kecamatan,Kuta Selatan,Kabupaten,Badung Navaratri Wibawa, Putu Okky; Supriliyani, Ni Wayan; Purnamaningsih, Putu Eka
CITIZEN CHARTER Vol 1 No 1 (2019)
Publisher : CITIZEN CHARTER

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ABSTRACT Through the program of Sistem Tanggap Penduduk Pendatang (SIGAP) mobile version, the Kutuh village government seeks to create a digital-based service to realize the concepts of good governance in Kutuh Village. This,research,was,conducted,with descriptive qualitative,method, with,data,collection techniques in the form of interviews with several informants. This research was measured by used.the.theory.of.policy.implementation.(Charles O. Jones) which is consists of 3 (three) indicators namely organization, interpretation, and application. Theresult of the research was indicated the implementation of SIGAP program in Kutuh Village was not run optimally due to several obstacles. There were the obstacles encountered in the implementation of the program namely lack of coordination and communication between Linmas and Panyukertha Desa in carried- out the data collection, SIGAP application having the problems due to unstable signals, and not maximized the socialization of SIGAP program yet. Keywords: Implementation, Innovation Program, Good Governance, Kutuh Village
PENGARUH KINERJA PEGAWAI TERHADAP KUALITAS PELAYANAN PUBLIK PADA DINAS PENANAMAN MODAL DAN PELAYANAN SATU PINTU DAN TENAGA KERJA KABUPATEN JEMBRANA Herry Fernandez, I Putu Gede; Supriliyani, Ni Wayan; Sastra Wijaya, Komang Adi
CITIZEN CHARTER Vol 1 No 1 (2019)
Publisher : CITIZEN CHARTER

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ABSTRACT The Influence of Employee Performance on the Quality of Public Services in One-Stop Integrated Services and Investment Services and Manpower at Jembrana Regency. The purposei ofi writing this scientific paper is to find out whether there is an influence of employee performance oni thei qualityi ofi publici services ini thei One Stop Integrated Services Investment Office and Manpower at Jembrana Regency. While the expected benefits are toi measure employeei performancei against thei qualityi ofi public services in improving service quality. Methoodi usingi in thsi studyi is ai quantitativesi methoodi.Based on descriptive data the assessment of Employee Performance has sgnificants influences on Service Quality.clarified in thati the Employee Performance variable has a strong and positive level of relationsip to the Employee Quality, while the magnitude of the influence of the variable Employee Performance on Service Quality is showed by determinant coefficient value of 0.543. Keywords : Employee Performances, Public Services, DPMPTSPTK
Pengaruh Kualitas Pelayanan Terhadap Loyalitas Nasabah pada LPD Desa Adat Anggungan, Lukluk, Mengwi, Badung, Bali Primantari, Lekzy; Supriliyani, Ni Wayan; Yudartha, Putu Dharmanu
CITIZEN CHARTER Vol 1 No 1 (2019)
Publisher : CITIZEN CHARTER

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Abstract

ABSTRACT The existence of LPD in Bali plays a major role in constructing Desa Adat (village).To maintain the existence of LPD in Bali, the villagers need to support it and the staff also has to improve their service quality because the service quality can affect the customers’ loyalty. This study is to investigate the effect of service quality towards customers’ loyalty of LPD Desa Adat Anggungan. This study is a quantitative study which uses questionnaire technique to collect data. The sample of this study was 98 customers which is gathered by using Slovin pattern.To investigate the effect of independent variable towards dependent variable, the researcher did a simple linear analysis. Hypothesis testing was done using t test. The result of the study shows that the service quality gives positive and significant impact towards customers’ loyalty of LPD Desa Adat Anggungan. Keywords: Service Quality, Customers’ Loyalty, LPD ( Lembaga Perkreditan Desa)
KUALITAS PELAYANAN KREDIT USAHA RAKYAT DI BRI UNIT GIANYAR Puspita Dewi, Desak Putu Rany; Yudartha, I Putu Dharmanu; Supriliyani, Ni Wayan
CITIZEN CHARTER Vol 1 No 1 (2019)
Publisher : CITIZEN CHARTER

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ABSTRACT One of the missions of Bank Rakyat Unit Gianyar is Providing excellent service to customers through a wide-spread network and supported by professional human resources and reliable information technology by implementing risk management and excellent Good Corporate Governance (GCG) practices, however, this goal is not yet in line with the requirements. Therefore, the writer wants to find out the quality of service by using qualitative methods and using the quality of service as a reference, then using interactive analysis techniques Miles and Huberman to provide conclusions and verification. The result of this research shows that the quality of BRI Unit Gianyar’s KUR services already occupiedd service qualityy dimensions. Keywords: Public Services, Quality Services, KUR Services
Co-Authors Ade Rolan, Ade Adi Saputra, I Putu Agus Aldi Juliant Loebaloe, Aldi Juliant Anak Agung Ayu Nitya Saridewi, Anak Agung Ayu Nitya Anik Prabhawati, Ni Putun Arfiani, Fauziah Aripuspita, Luh Ayu Ellyana Arvianti, Ade Evita Astrini Jeger, Kadek Mira Bagus Dwipa Adnyana Putra, Bagus Dwipa Adnyana Bandiyah Bandiyah Cahyana, I Wayan Dharma Candra Dewi, Ni Luh Septia Chandra, Daima Oshika Damayanthi, Ida Ayu Sri Darmayanthi, Ni Kadek Devi Darmayanthi, Ni Putu Ayu Mia Dayanti, Putri Kusuma Desy Mariani Dewa Ayu Agung Intan Pinatih Dharmanu Dharmanu Githa Prami, Ni Nyoman Srimurti Haniawati, Dian Herry Fernandez, I Putu Gede I Dewa Ayu Putri Wirantari I Gede Abicatra Rezadana, I Gede Abicatra I Gede Made Pastika Semara Putra I Kadek Juniarta I Ketut Winaya I Putu Dharmanu Yudartha I Putu Dharmanu Yudharta, I Putu Dharmanu Imma Triana Mastuty Ista Pradnyandhari, Anak Agung Made Jayanti Sasmitha, Cokorda Istri Agung Juliantari Dewi, Desak Made Trisna Juniantari, Ni Made Kadek Wiwin Dwi Wismayanti Karuni, Ni Made Nadhya Komang Adi Sastra Wijaya Komang Ayu Kusuma Wardani, Komang Ayu Kristanti, Leony Jaya Kurnia Dewi, Putu Shinta Kusumasanti, I Gst Ayu Nyoman Laksmi Githa, Putu Diah Larasati Winanda, Ni Kadek Markis Ari Listusari, Ni Luh Putu Lukman, Juwita Pratiwi Maria Yovani Putu Arista, Maria Yovani Marmika, Putu Trisna Masruchi, Humaidi Miftachul R, Nanda Navaratri Wibawa, Putu Okky Ni Luh Putu Diana Sari Dewi, Ni Luh Putu Diana Ni Luh Tut Tri Ratnawati, Ni Luh Tut Tri Ni Made Angeliana Suwantara Putri Ni Made Indra Ramawati, Ni Made Indra Ni Made Rima Pranita, Ni Made Rima Ni Nyoman Dewi Pascarani Ni Putu Anggina Ni Putu Anik Prabawati Ni Putu Anik Prabawati Ni Putu Anik Prabawati Ni Putu Budi Santikasari, Ni Putu Budi Ni Putu Chyntia Sandrina Devi, Ni Putu Chyntia Sandrina Ni Putu Mirna Sari Nia Aryastuti, Nia Novianti Abrahams, Corilin Aksamina Nuryanti, Ana Dwi Pande Putu Aditya Sujata, Pande Putu Aditya Paramitha Dewi, Ni Putu Jyoti Piers Andreas Noak prabawati Praditya, Ghifari Yorga Pramita Dewi, Ni Wayan Premierita Premierita Primantari, Lekzy Puspita Dewi, Desak Putu Rany Putra Kencana, I Putu Gede Putra Mursidi, I Kadek Unggara Putra, I Putu Tito Ananda Putri, Andri Wiastini Putu Eka Purnamaningsih Putu Nomy Yasintha Rahayu, Ni Putu Gita Rahayu, Ni Putu Gita Rahmayanti, Dwi Sukma Rai Dwinta Sari, Dewa Ayu Kade Reksa Armajaya, I DG. Taksusepta Ricky, Dwipayana Rismayanthi, Ni Wayan Satria Dalem, I Gusti Agung Bagus Sintia Dewi, A.A. Riska Sri Widyadewi, Ni Luh Putu Sriastuti, Komang Ary Tribuana Suandana, I Gede Sandi Suarningsih, Ni Luh Gede Surya Ningrat, Ida Bagus Gde Krisna Suryawan, I Wayan Agus Suryawati Suryawati Syntia Dewi, Ni Kadek Tedi Erviantono Triana Widayani, Dewa Ayu Wati, Putri Ayu Listia Widhianti, Kadek Wiga Widiantari, Ni Kadek Linda Widiantari, Ni Ketut Wijaya, Komang Adi Sastra winaya Wirantari, ⁠I Dewa Ayu Putri Wulandari, Ni Luh Ayu Yulia Dewi, Kadek Elma