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All Journal Jurnal Ekonomi : Journal of Economic JIK Jurnal Ilmu Komputer Journal of Economic, Bussines and Accounting (COSTING) Jurnal Pengabdian Masyarakat AbdiMas Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) Aptisi Transactions on Management SPEKTA (Jurnal Pengabdian Kepada Masyarakat : Teknologi dan Aplikasi) ARBITRASE: JOURNAL OF ECONOMICS AND ACCOUNTING International Journal of Community Service Arus Jurnal Sosial dan Humaniora ASEAN Marketing Journal Jurnal Pendidikan Progresif
Fachmi Tamzil
Unknown Affiliation
Religion Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Public Health Social Sciences Other

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Nilai-Nilai Pendidikan Karakter dalam Pandangan Politik Anies Baswedan untuk Meningkatkan Pertumbuhan Ekonomi Indonesia Iswadi; Tamzil, Fachmi; Sari, Sarlina
Arus Jurnal Sosial dan Humaniora Vol 5 No 1: April (2025)
Publisher : Arden Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57250/ajsh.v5i1.1022

Abstract

Pemimpin merupakan sosok yang memiliki pengaruh besar dan menunjukkan citra suatu negara. Oleh karena itu, ia harus mampu menunjukkan karakter yang baik. Tujuan penelitian ini adalah untuk mengkaji nilai-nilai pendidikan karakter yang ditunjukkan oleh AniesBaswedan, serta pandangan politiknya untuk meningkatkan pertumbuhan ekonomi Indonesia pada periode pemilihan umum 2024.Metode penelitian yang digunakan adalah metode kualitatif dengan tipe deskriptif.Selanjutnya, teknik pengumpulan data yang digunakan dalam penelitian ini adalah observasi atau pengamatan dan studi pustaka yang terkait dengan topik penelitian.Hasil penelitian yang dilakukan menunjukkan bahwa AniesBaswedan merupakan seorang akademisi, tokoh masyarakat dan politikus yang berkarakter karena telah menjabarkan tiga nilai penting pendidikan karakter dalam setiap program kepresidenannya.Ketiga nilai tersebut adalah bersikap santun dan lemah lembut terhadap rakyat, kedua bersikap berani dan adil dalam mengambil kebijakan, dan terakhir bersikap terbuka terhadap kritik dan saran yang disampaikan oleh masyarakat. Berdasarkan konsep pendidikan karakter Thomas Lickona, ketiga nilai tersebut merepresentasikan konsep karakter yang baik yaitu mengetahui moral, merasakan moral, dan bertindak moral. Jadi, secara umum penelitian ini menambah wawasan tentang pendidikan karakter dan realisasinya dengan pandangan politik dan upaya menumbuhkan ekonomi Indonesia
Kemitraan pendidikan dan pengembangan kapabilitas dinamis UMKM guna meningkatkan ekspor melalui manajemen produksi berkualitas Pratama, Gilang; Atmaja, Dodi Ria; Mukmin, Andi Hidayat; Tamzil, Fachmi
Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) Vol 7 No 1 (2024)
Publisher : University of Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jipemas.v7i1.21040

Abstract

Mitra program pengabdian kepada masyarakat ini adalah UMKM yang melakukan produksi kuliner rendang siap saji dalam kemasan dalam skala industri rumah tangga di tempat tinggal Mitra di Ibukota DKI Jakarta. Produksi rendang dalam kemasan ini, dikelola oleh Mitra bersama sekelompok pengusaha kuliner yang tinggal di daerah tersebut. Program pengabdian dengan metode Service-Learning ini dirancang untuk memberikan manfaat kepada mitra dalam usahanya memproduksi dan memasarkan produk rendang siap saji dalam kemasan dengan meningkatkan kapabilitas dinamis yang memiliki ketahanan produk lebih lama, serta lebih berkualitas dan praktis baik saat didistribusikan maupun saat dikonsumsi oleh konsumen. Pelaksanaan program pengabdian berupa transfer knowledge dan pendampingan mulai dari tahap produksi hingga pendaftaran sertifikasi BPOM dan Sertifikasi Halal serta Paten Merek kepada mitra, program PkM ini juga menghasilkan Buku Diklat Manajemen produksi kuliner siap ekspor bagi mitra. Program pengabdian ini memberikan manfaat nyata bagi peningkatan mutu produk Mitra, dari sisi inovasi varian rasa, peningkatan ketahanan, dan berpeluang besar meningkatkan omset dan produktivitas mitra. Program pengabdian berencana akan dilanjutkan berupa pameran produk serta pengendalian- penjaminan mutu (quality control-quality assurance) bagi tenaga produksi untuk dapat terus menerus memproduksi produk yang berkualitas di tempat usaha mitra agar bisa memenuhi kebutuhan ekspor.
Engagement And Customer Satisfaction Behaviour Model Increasing Repurchase Intention In The Health Services Industry In Jakarta Jatmiko, Jatmiko; Sugiyanto, Sugiyanto; Putra, Adrie; Tamzil, Fachmi
ASEAN Marketing Journal Vol. 15, No. 1
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Manuscript Type: Research Article. Research Aims: Testing the influence of E-Service Quality, Customer Engagement and Perceived Quality on Repurchase Intention through Customer Satisfaction in the health services industry in Jakarta, in order to develop a marketing strategy based on customer satisfaction. Design/Methodology/Approach: Data was collected through an online survey from 150 outpatients who were at least 17 years old and had undergone inpatient treatment once a year in 2023, or underwent outpatient treatment once in the last 6 months. Data was analyzed via PET Analysis. Research Findings: E-service quality, customer involvement, and perceived quality positively influence repurchase intention by enhancing customer satisfaction, as indicated by research results. To boost repurchase interest in the health services sector, the hospital medical staff needs to provide customer satisfaction, leading to increased likelihood of repurchasing and recommending to others. Theoreticial Contribution/Originality: E-service quality, engagement, and customer satisfaction positively influence repurchase intentions. Therefore, practitioners and policy makers should prioritize enhancing these factors to boost corporate performance. Practitioner/Policy Implication: The health services industry in Jakarta must increase customer satisfaction through improving Electronic Service Quality (E-Service Quality), customer engagement and perceived quality. Furthermore, at the policy maker level, they must prioritize improving these factors to improve company performance. Research Limitation/Implications: Sample size, quantitative methods need to be developed to include other factors that determine purchase intention such as price and brand. Keywords: E-Service Quality, Customer Engagement, Perceived Quality, Customer Satisfaction, Repurchase Intention
The Effect Of Service Quality, Product Quality, And Chatime Product Promotion On Customer Satisfaction (Case Study Of Chatime Customers In The Central Jakarta Region) Eka Erlinda, Ulfania; Tamzil, Fachmi; Purnama, Suryari
APTISI Transactions on Management (ATM) Vol 6 No 1 (2022): ATM (APTISI Transactions on Management: January)
Publisher : Pandawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/atm.v6i1.1680

Abstract

This study aims to determine the effect of service quality, product quality, and promotion of Chatime products on customer satisfaction (a case study of Chatime customers in the Central Jakarta Region). The population in this study are all Chatime customers who make direct purchases at outlets. The sample in this study was taken by non-probability sampling method using purposive sampling technique as many as 185 respondents. The data collection method used in this study was through an online questionnaire—data processing using Multiple Regression Analysis. The results of this study indicate: (1) service quality has a positive and significant effect on customer satisfaction; (2) product quality has a positive and significant effect on customer satisfaction; (3) promotion has a positive and significant effect on customer satisfaction; (4) service quality, product quality, and promotion have a simultaneous positive, and significant effect on Chatime customer satisfaction in the Central Jakarta area; (5) the variable that has a dominant influence on Chatime customer satisfaction in the Central Jakarta area is the promotion variable.
Dual-Effect Moderation Generative AI: Penguatan dan Risiko Dalam Ekosistem Daya Saing Digital UMKM Tamzil, Fachmi; Praja, Arief Kusuma Among; Amalia, Lia; Sumitro, Dewi Sari
ARBITRASE: Journal of Economics and Accounting Vol. 6 No. 2 (2025): November 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/arbitrase.v6i2.2848

Abstract

This study examines the relationship between digital transformation, technological readiness, and the competitiveness of micro, small, and medium enterprises (MSMEs) in the context of the rapid development of Generative Artificial Intelligence (GenAI). The main problem addressed is the low level of technological readiness among many Indonesian MSMEs, which slows digital adoption and weakens their ability to compete in a technology-driven market. The research focuses on the MSME landscape in Indonesia and employs a literature-based qualitative approach, analyzing more than 40 recent scientific publications relevant to digital transformation and GenAI. Data were interpreted using content analysis to identify recurring conceptual patterns, variable interactions, and the moderating role of GenAI.  The findings indicate that digital transformation and technological readiness are key determinants of MSME competitiveness, primarily through improved efficiency, innovation capacity, and strategic adaptability. Furthermore, GenAI acts as a dual-effect moderator: strengthening the positive influence of digital transformation and technological readiness when strong governance and digital literacy are present, but potentially weakening organizational performance when governance and technological capability are insufficient. The study provides a conceptual foundation for future empirical research and highlights strategic directions for accelerating intelligent technology adoption among MSMEs in the era of generative technologies.
Co-Authors Adrie Putra Angela, Nofia Arief Kusuma Eka Erlinda, Ulfania Erman Anom Gilang Pratama Hafidz, Gilang Pratama Irfan, Ahmad Iriansyah, Herinto Sidik Iswadi Iswadi Iswadi Jatmiko Jatmiko LIA AMALIA Mahadewi, Erlina Puspitaloka Mauludi, Andri Mohamad Reza Hilmy Mukmin, Andi Hidayat Nisa, Puspita Chairun Nurmawaty, Dwi Pamungkas, Ario Puspitaloka Mahadewi, Erlina Ria Atmaja, Dodi Sari, Sarlina Saridin, Rasman Bin Silviana Mustikawati, Intan Sugiyanto - Sumitro, Dewi Sari Suryari Purnama Tantri Yanuar Rahmat Syah Waslam Waslam, Waslam