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All Journal ESENSI: JURNAL BISNIS DAN MANAJEMEN Jurnal Teknik ITS IPTEK Journal of Proceedings Series Jurnal Ilmiah Teknik Industri OPERATION EXCELLENCE: Journal of Applied Industrial Engineering Jurnal Studi Manajemen dan Bisnis PROZIMA (Productivity, Optimization and Manufacturing System Engineering) Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri ASRO JOURNAL - STTAL STTAL POSTGRADUATE - INTERNATIONAL CONFERENCE Indonesian Journal of Halal Research International Journal of Environmental, Sustainability, and Social Science Jurnal Manajemen dan Usahawan Indonesia Journal of Social Research BISMA (Bisnis dan Manajemen) Journal of International Conference Proceedings Malcom: Indonesian Journal of Machine Learning and Computer Science Journal Research of Social Science, Economics, and Management PERMANA : Jurnal Perpajakan, Manajemen, dan Akuntansi Sewagati Riwayat: Educational Journal of History and Humanities
Iwan Vanany
Center Business Excellence - Fakultas Teknologi Industri, Jurusan Teknik Industri, Institut Teknologi Sepuluh Nopember, Surabaya
Religion Arts Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Medicine & Pharmacology Public Health Social Sciences Other

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Supplier Performance Evaluation Model Using the Best-Worst Method and Analytic Network Process in Supplier Relationship Management Yuniar Aulia Hanifah; Iwan Vanany
Journal of Social Research Vol. 5 No. 9 (2026): Journal of Social Research
Publisher : International Journal Labs (AHU-0028405-AH.01.14 Tahun 2022)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v5i9.3323

Abstract

Supplier Relationship Management (SRM) is an essential component of modern supply chain management because it affects raw material availability, product quality, production continuity, and operational sustainability. The complexity of supplier evaluation requires a multi-criteria decision-making approach that accommodates interrelationships among influencing factors. This study aimed to identify supplier performance evaluation criteria, determine criterion priority weights using the Best-Worst Method (BWM), analyze interdependencies among criteria using the Analytic Network Process (ANP), and formulate an integrated BWM–ANP supplier performance evaluation model within the SRM framework at PT XYZ. This quantitative study employed surveys, observations, interviews, questionnaires, and documentation in PT XYZ’s Purchasing Department from July to October 2025. Primary data were obtained from procurement experts, while secondary data were derived from internal company documents. SRM indicators were identified through a literature review and expert judgment, with data processed using Super Decisions® software. The results produced an integrated supplier performance evaluation model comprising five main criteria: quality, price, delivery accuracy, lead time, and supplier risk. The final weights showed that quality was the most dominant criterion (0.5185), followed by delivery accuracy (0.2182), price (0.1241), lead time (0.1021), and supplier risk (0.0370). The model provides a basis for supplier evaluation and clustering, supporting more objective, structured, and comprehensive supplier management decisions. The study also contributes to the development of Multi-Criteria Decision Making (MCDM)-based supplier evaluation models and offers practical implications for strengthening SRM strategies at PT XYZ.
Development of a Warehouse Performance Measurement Framework for PT X Using the Warehouse Key Performance Indicators (WKPI) Model Eka Nabila Permatasari; Iwan Vanany
Journal of Social Research Vol. 5 No. 9 (2026): Journal of Social Research
Publisher : International Journal Labs (AHU-0028405-AH.01.14 Tahun 2022)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v5i9.3328

Abstract

This study aims to develop a warehouse performance measurement framework and measure the performance of PT X’s warehouse using the Warehouse Key Performance Indicators (WKPI) model, as the warehouse previously lacked a structured performance measurement system. A screening process was conducted on 41 WKPI indicators, resulting in 10 indicators that were considered relevant to the warehouse operations. The indicators were weighted using the Analytical Hierarchy Process (AHP), while warehouse performance was measured using the Snorm De Boer Scoring System. Furthermore, the Traffic Light System (TLS) was employed to classify the level of performance achievement. The results indicate that the quality dimension obtained the highest weight among all dimensions. The performance measurement generated an average warehouse performance score of 85.71%, indicating that the overall performance of PT X’s warehouse was satisfactory. However, the TLS analysis revealed that order picking time and order lead time remained in the red category, indicating the need for performance improvement. Therefore, Root Cause Analysis (RCA) was conducted to identify the underlying causes of the performance gaps and to formulate improvement recommendations. The proposed improvements are expected to enhance the operational performance of the warehouse.
Co-Authors Adi Soeprijanto Ahmad Rusdiansyah AHMADI Ahmadi Ahmadi Alivia Rosy Walidonna Amanda Dewi Paramita Andri, Kuntoro Boga Anindita Etri Wulandari Anisah Riyanto Annisa Eviondra Antasena Thabit Abisha Aristo Andryanto Arvitrida, Niniet Indah Arwan Chrysdeckie Suratmodjo Astawa, Nyoman Awaluddin Bin Mohamed Shaharoun Awaluddin Bin Mohamed Shaharoun Bassam Muhammad Drehem Berto Mulia Wibawa Budisantoso Wirjodirdjo Chatarina Dian Indrawati Deswita Deswita Desy Emilasari Desy Emilasari Dian Tanukhidah Dian Tanukhidah Dian Wahyu Adriyanti Dimas Prasetyo Dody Hartanto Duha Awaluddin Kurniatullah Edi Jadmiko Eka Nabila Permatasari Enggar, Yohannes Fakhri Anggara Ferdy Adityawan Firman Mega Pahlawan Firman Mega Pahlawan, Firman Mega Hary Nurdi Hendrik Vicarlo Saragih Husodo, Mohammad Bimo I Nyoman Pujawan Iskandar Iskandar Jeremi, Nofariza Aulia Johan Krisnanto Runtuk Koerniawan, Heri Krisdiono, Eko Lilik Fatmawati, Lilik Meuthia, Meuthia Moch. Khoirul Anwar Mukhlis Mukhlis Niken Anggraini Savitri Nilda Tri Putri Niniek Fajar Puspita, Niniek Fajar Okol Sri Suharyo Paramaditya Arismawati Pardede, Sri Rahayu Putera, Rizki Revianto Putu Dana Karningsih Rafsanjani , Hasemy Rafsanjani, Hasemy Rahmahdian S, Rini Rien Sofia Devi Rizki Revianto Putera Ronny Mardiyanto, Ronny Rosyadi, Rosa Shinta Saputra, Ikhsan Rapi Satria*, Bangkit Nata Savitri, Niken Anggraini Sholichah, Wildatus Sri Wahyuni Suparno Suparno Suparno Suparno Supartono - Suratmodjo, Arwan Chrysdeckie Syayid Al Afghoni Teresha Agrivinna Philberta Tola, Alimuddin Trihanyndio Rendy S, Trihanyndio Rendy Widi Riskianto Winarsih, Wiwik Heny Yuniar Aulia Hanifah Zakuan, Norhayati zulfiyah Musfiroh