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Perancangan Website Gunung Hijau Lestari Menggunakan Metode Design Thinking Siddharta, Natalia; Zahrani, Delia; Wijaya, Olivia; Nasution, Nazwa Munthaha Hendriyani; Salsabilla, Taqiyya Safira; Widi, Anugerah
MDP Student Conference Vol 5 No 2 (2026): The 5th MDP Student Conference 2026
Publisher : Universitas Multi Data Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/mdp-sc.v5i2.15090

Abstract

Gunung Hijau Lestari is one of the well-known swimming pool tourist destinations that is frequently visited by the public. This study aims to design an informational website for Gunung Hijau Lestari by applying the Design Thinking method to meet user needs and experiences. The design process begins with the empathize stage through direct on-site observation and the distribution of online questionnaires to visitors in order to identify their experiences, complaints, and expectations. The collected data are then analyzed as the basis for developing website features and content. The result of this study is a website design for Gunung Hijau Lestari that provides general information, facilities, services, ticket prices, and swimming pool conditions. This website is expected to help visitors access information more effectively and improve the quality of information services at the Gunung Hijau Lestari tourist site. The usability testing results showed an average SUS score of 82.4 and a task success rate of 94%, indicating that the proposed website design has excellent usability.
Strategi Perancangan UI/UX Aplikasi Mobile Untuk Mengoptimalkan Pengalaman Pengunjung Museum SMB II Rafista, Charoline; ., Dewi; Carita, Felicia; Amelia, Tia; Widi, Anugerah
MDP Student Conference Vol 5 No 2 (2026): The 5th MDP Student Conference 2026
Publisher : Universitas Multi Data Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/mdp-sc.v5i2.15458

Abstract

Sultan Mahmud Badaruddin (SMB) II Museum is a historical icon of Palembang City; however, the limited availability of tour guides, interactive media, and digital interaction has resulted in a suboptimal visitor experience. This study aims to design the user interface (UI) and user experience (UX) of a mobile museum companion application using the Design Thinking method, which consists of the Empathize, Define, Ideate, Prototype, and Test stages. The main focus of the design is to create an intuitive self-guided tour experience to help visitors access historical information more easily and interactively. This study produces a prototype application named SriWarna, which is evaluated using the User Experience Questionnaire (UEQ). The prototype integrates local Palembang cultural elements into a modern digital interface. The evaluation results indicate that the proposed application design enhances visitor engagement and facilitates independent access to historical information. Nevertheless, the SriWarna application has the potential to be further refined in order to provide a more consistent and optimal user experience for all museum visitors.
Transformasi Pengalaman Pengunjung Melalui Perancangan UI/UX Website pada Kolam Renang Amanzi Waterpark Wijaya, Frendy; Khairunissa, Syakirana Ciffa; Pranata, M Doni; Widi, Anugerah
MDP Student Conference Vol 5 No 2 (2026): The 5th MDP Student Conference 2026
Publisher : Universitas Multi Data Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/mdp-sc.v5i2.15564

Abstract

Amanzi Waterpark is a water-based tourism destination that attracts visitors from various age groups. However, based on direct observations and interviews with visitors, several issues were identified, including limited access to up-to-date information regarding ticket prices, promotions, operating hours, and ride details. These limitations may affect visitor convenience and interest prior to visiting the location. This study applies the User Centered Design (UCD) approach to develop a website interface that functions as an information and online ticket purchasing platform for Amanzi Waterpark. The UCD process includes understanding the context of use, identifying user requirements, designing solutions, and conducting iterative evaluations. Research subjects consisted of children, teenagers, adults, and families selected purposively. Data were collected through direct observation and interviews conducted at the research site. The result of this study is a proposed website UI/UX design that provides online ticket purchasing features, comprehensive ride information, and updated ticket prices and promotional content, aimed at improving service quality and enhancing visitor experience.