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Analisis Efektivitas Rekrutmen PPPK di Kota Banjarbaru: Tantangan dan Strategi Peningkatan Kinerja BKPSDM M. Harry Mulya Zein; Ardyansyah Wijaya; Sisca Septiani
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora Vol. 4 No. 1 (2025): Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrish.v4i1.4824

Abstract

This study examines the performance of the Banjarbaru City Personnel and Human Resources Development Agency (BKPSDM) in the recruitment of Government Employees with Work Agreements (PPPK). Using a qualitative approach with descriptive methods, this study evaluates performance based on five indicators: productivity, service quality, responsiveness, responsibility, and accountability. The results show that although BKPSDM has implemented a merit-based recruitment system through Computer Assisted Test (CAT), several challenges are still faced, such as technical constraints in the online system, limited formation quotas, and applicants' lack of understanding of administrative requirements. The research also identified supporting factors such as the regulatory framework, technology implementation, and the active role of BKPSDM in providing clear information to applicants. Recommendations include strengthening technological infrastructure, expanding socialization, optimizing complaint mechanisms, and proposing additional formation quotas to match regional needs.
KINERJA LAYANAN ADMINISTRASI KEPEGAWAIAN: TANTANGAN DAN SOLUSI Zein, M Harry Mulya; Hustoto, Anugerah Pratama; Septiani, Sisca
Jurnal Review Pendidikan dan Pengajaran Vol. 7 No. 4 (2024): Vol. 7 No. 4 Tahun 2024
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jrpp.v7i4.33128

Abstract

Penelitian ini bertujuan untuk mengevaluasi kualitas pelayanan administrasi kepegawaian di Badan Kepegawaian dan Pengembangan Sumber Daya Manusia (BKPSDM) Kota Sungai Penuh, dengan fokus pada dimensi kualitas pelayanan berdasarkan teori Kotler, yaitu tangibles, reliability, responsiveness, assurance, dan empathy. Metode yang digunakan adalah penelitian kualitatif deskriptif dengan pendekatan induktif. Data dikumpulkan melalui wawancara, observasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa kualitas pelayanan di BKPSDM sudah cukup memadai dari segi sarana dan prasarana, lokasi yang strategis, serta kebersihan dan kenyamanan ruangan. Namun, terdapat beberapa hambatan seperti kurangnya jumlah petugas, ketiadaan ruang pelayanan khusus, dan ketidakaktifan website. Upaya perbaikan termasuk penambahan jumlah pegawai, pengaktifan website, serta peningkatan kompetensi pegawai melalui diklat. Dengan mengatasi hambatan-hambatan ini, diharapkan BKPSDM dapat meningkatkan kualitas pelayanan administrasi kepegawaian yang lebih efisien dan responsif.
Assessing the Effectiveness of Peer-Mentoring Programs on Academic Persistence and Dropout Rates in Vocational High Schools Sisca Septiani; Wiwik Hidayati; Ibrahim Youssef Farahat Ismail
Educational Dynamics: International Journal of Education and Social Sciences Vol. 1 No. 2 (2024): April: Educational Dynamics: International Journal of Education and Social Scie
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/educationaldynamics.v1i2.270

Abstract

This study explores the impact of peer-mentoring programs on vocational high school (SMK) students, focusing on academic resilience, dropout rates, and overall academic performance. The research compares the outcomes of students in schools with and without peer-mentoring programs. The findings indicate that students participating in peer mentoring exhibited significantly lower dropout rates (12%) compared to those in the control group (22%). Additionally, the continuation rate for students in the experimental group was higher (88%) than in the control group (78%). Academic performance was also positively affected, with an average score of 75 for the experimental group, compared to 65 for the control group. Statistical analysis confirmed the significance of these differences, highlighting the positive effects of peer-mentoring programs. The study suggests that peer mentoring not only enhances academic performance but also contributes to improved student retention by providing emotional and social support. The results underscore the importance of well-structured mentoring programs, including effective mentor training and proper matching between mentors and mentees, to maximize the benefits for vocational students.