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Digital Transformation and Hotel Service Communication: An Analysis of Hilton Garden Inn Jakarta Taman Palem's Readiness Jaiz, Muhammad; Yuliana, Nina; Yusanto, Yoki; Fitriana, Rina
Jurnal Penelitian Ilmu Pendidikan Indonesia Vol. 4 No. 4 (2025)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat, Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jpion.v4i4.790

Abstract

Digital transformation in the hospitality industry is increasingly important for improving the effectiveness of service communications and the quality of the guest experience, especially amidst technology-driven competition. This study aims to analyze Hilton Garden Inn Jakarta Taman Palem's readiness to implement digital transformation through an assessment of organizational aspects, service communications, and digital marketing strategies. The study employed a qualitative approach with data collection techniques including interviews, observations, and documentation studies. Data were analyzed through data reduction, data presentation, and conclusion drawing based on the Miles and Huberman model. The results indicate that the hotel is in the early stages of digitalization, characterized by limited technology utilization for operational functions, service communication quality that does not yet utilize interactive technology, and digital marketing strategies that are still informative and not data-driven. The OnQ system has not been optimally utilized due to variations in human resource digital capabilities, while guest experience support technologies such as self-check-in or automated services are not yet available. This study concludes that successful digital transformation requires improving employee digital literacy, developing more innovative service technologies, and formulating a more targeted digital communication strategy to support the hotel's competitive advantage.
Implementing the Dick and Carey Model in Al-Qur'an Instruction within Out-of-School Majelis Taklim Settings Maisaroh, Ima; Sujanah, Nanah; Hidayat, Sholeh; Asmawati, Luluk; Framanik, Naniek Afrilla; Yuliana, Nina
International Journal of Nusantara Islam Vol 14 No 1 (2026): International Journal of Nusantara Islam
Publisher : UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/ijni.v14i1.48980

Abstract

Majelis Taklim is a non-formal educational institution that plays a crucial and strategic role in enhancing the community's Qur'an literacy, but is often hindered by the heterogeneity of participants, limited resources, and the lack of a systematic teaching framework. The Dick & Carey model, with its systematic instructional design approach, offers a solution for designing structured and effective Qur'anic learning. This study aims to analyze the application of the Dick & Carey model in learning the Qur'an in Majelis Taklim, identify supporting factors and obstacles, and develop innovative recommendations to optimize the learning process in the digital era. This research uses a qualitative approach with a literature study design collected from various sources such as SINTA indexed journals, books, and official documents through systematic searches on Google Scholar, Publish or Perish and so on. Data analysis was conducted through content analysis techniques, including data reduction, data presentation based on themes, and conclusion drawing, with source triangulation to ensure validity. This research is theoretically useful in enriching the discourse on non-formal religious learning design and provides practical guidance for managers and educators (asatidh) in Majelis Taklim on designing learning integrated with technology. This research concluded that the Dick & Carey Model has proven to be effective with its systematic stages, especially, reinforced by technology such as the Al-Qur'an application and social media. However, it is necessary to first increase knowledge and skills in instructional design, utilize digital platforms, and conduct empirical tests through training the educators.
Implementing the Dick and Carey Model in Al-Qur'an Instruction within Out-of-School Majelis Taklim Settings Maisaroh, Ima; Sujanah, Nanah; Hidayat, Sholeh; Asmawati, Luluk; Framanik, Naniek Afrilla; Yuliana, Nina
International Journal of Nusantara Islam Vol 14 No 1 (2026): International Journal of Nusantara Islam
Publisher : UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/ijni.v14i1.48980

Abstract

Majelis Taklim is a non-formal educational institution that plays a crucial and strategic role in enhancing the community's Qur'an literacy, but is often hindered by the heterogeneity of participants, limited resources, and the lack of a systematic teaching framework. The Dick & Carey model, with its systematic instructional design approach, offers a solution for designing structured and effective Qur'anic learning. This study aims to analyze the application of the Dick & Carey model in learning the Qur'an in Majelis Taklim, identify supporting factors and obstacles, and develop innovative recommendations to optimize the learning process in the digital era. This research uses a qualitative approach with a literature study design collected from various sources such as SINTA indexed journals, books, and official documents through systematic searches on Google Scholar, Publish or Perish and so on. Data analysis was conducted through content analysis techniques, including data reduction, data presentation based on themes, and conclusion drawing, with source triangulation to ensure validity. This research is theoretically useful in enriching the discourse on non-formal religious learning design and provides practical guidance for managers and educators (asatidh) in Majelis Taklim on designing learning integrated with technology. This research concluded that the Dick & Carey Model has proven to be effective with its systematic stages, especially, reinforced by technology such as the Al-Qur'an application and social media. However, it is necessary to first increase knowledge and skills in instructional design, utilize digital platforms, and conduct empirical tests through training the educators.
Fenomena Hallyu: Tantangan dalam Akulturasi pada Kalangan Remaja di Indonesia Anandani, Hatra Putri; Amalah, Nur; Tussadiah, Nadira Rahma; Yuliana, Nina
Jurnal Dinamika Sosial Budaya Vol. 27 No. 2 (2025): Desember (2025)
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/jdsb.v27i2.11293

Abstract

Perkembangan budaya yang semakin global membawa perubahan bagi masyarakat dalam berbagai aspek. Salah satu perkembangan budaya yang semakin pesat yaitu budaya Korea. Nilai-nilai dari budaya ini berdampak besar pada kalangan remaja di Indonesia. Melalui penelitian ini, peneliti menggali informasi untuk menyelidiki perkembangan budaya yang dipengaruhi oleh Hallyu di kalangan remaja Indonesia serta tantangan yang muncul dalam interaksi tersebut. Penelitian ini menggunakan kajian literatur (literatur review) secara mendalam untuk menemukan bagaimana unsur-unsur Hallyu, meliputi musik K-pop, K-drama, fashion, hingga industri telah memengaruhi gaya hidup, nilai-nilai, dan identitas remaja. Penelitian ini juga melibatkan gagasan akulturasi, yang mengacu pada interaksi antara budaya Korea dan budaya lokal Indonesia, menciptakan kombinasi yang khas dalam cara hidup dan identitas pemuda. Hasil dari studi ini diharapkan dapat menawarkan pemahaman yang mendalam mengenai dinamika budaya populer Korea di kalangan pemuda Indonesia serta pengaruhnya terhadap komunikasi lintas budaya.
Trash Talk Dan Transformasi Diri: Refleksi Filsafat Komunikasi Terhadap Budaya Verbal Dalam Game Online Beiskom, Devin Sachio; Yuliana, Nina
Jurnal Komunikasi dan Organisasi (J-KO) Vol. 8 No. 1 (2026): FEBRUARI
Publisher : Program Studi Ilmu Komunikasi, FISIP Unismuh Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/sz1vae91

Abstract

Trash talk has become an integral element of communication among online gamers and is often perceived as a spontaneous expression triggered by competitive tension. However, its influence extends far beyond momentary emotional reactions, shaping how players communicate, construct their identities, and negotiate social meaning within virtual and real-life interactions. This study aims to examine the verbal culture of trash talk through the lens of communication philosophy by exploring its ontological, epistemological, and axiological dimensions, while also integrating perspectives from symbolic interactionism, speech act theory, and constructivism. Using a literature review method, this article analyzes various studies that address verbal behavior in online games, digital communication ethics, and the linguistic impact of gaming on players’ character and social interactions. The findings indicate that trash talk is not merely an emotional outburst, but a symbolic communicative practice that emerges through repeated interactions within gamer communities. The use of harsh language and specific expressions contributes to the formation of shared meanings and group identity, functioning as markers of social positioning in digital competition. Conversely, this phenomenon reveals shifts in values and ethical challenges, as the normalization of verbal aggression risks influencing players’ attitudes, emotional responses, and interpersonal behavior. This study highlights the importance of a philosophical perspective to understand trash talk more comprehensively, particularly regarding how it constructs meaning, shapes social relations, and contributes to players’ self-transformation within the increasingly dominant culture of online gaming.