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Conflict Management in Public Organizations: A Human Resource Management Perspective Yulianah, Yulianah
International Journal of Demos (IJD) Volume 7 Issue 2 (2025)
Publisher : HK-Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37950/ijd.v7i2.537

Abstract

Abstract Conflict is an inevitable phenomenon within organizations, including public organizations that have complex bureaucratic structures and involve various interests. This study aims to analyze the forms of conflict that occur in public organizations, evaluate the role of Human Resource Management in handling conflicts, and identify effective conflict management strategies from a Human Resource Management perspective. This research employs a descriptive qualitative approach, with data collected through in-depth interviews, observation, and document study. The results show that conflict management in public organizations is highly influenced by the effectiveness of the role of Human Resource Management. Through strategic approaches such as communication training, implementation of clear conflict resolution policies, and the strengthening of a collaborative organizational culture, Human Resource Management is able to minimize potential conflicts as well as resolve existing conflicts constructively. This study also finds that the most common forms of conflict are vertical conflict and role conflict, mainly due to mismatched perceptions, disproportionate workloads, and ineffective communication. Therefore, optimizing the role of Human Resource Management not only impacts conflict resolution but also enhances organizational performance and the quality of public services as a whole. Keywords: Conflict Management, Public Organization, Human Resource Management, Conflict Resolution Strategy.
Analysis of the influence of leadership style and organizational culture on employee performance of PT Sraya Dinamika Mandiri Rizkiana Karmelia Shaura; Hendra Kurniawan; Yulianah, Yulianah
Jurnal Ekonomi Vol. 13 No. 01 (2024): Jurnal Ekonomi, Edition January - March 2024
Publisher : SEAN Institute

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Abstract

In order for a business to realize its organizational objectives, the best way to get there is for employees to perform well in their jobs. However, because it encompasses all of an organization's existing stakeholders, human resource management in any given company is not an easy task. In order for the goals of the company to be accomplished, it is necessary to have an appropriate organizational culture as well as an appropriate leadership style. The purpose of this study is to investigate the relationship between PT Sraya Dinamika Mandiri's organizational culture and leadership styles as they relate to employee performance. This research method is a quantitative descriptive method with a population of 48 participants with random sampling. The findings of the study indicate that there is a positive and significant relationship between leadership style and organizational culture in terms of the impact it has on organizational performance, both individually and jointly. With the findings in this study, top managers at PT Sraya Dinamika Mandiri are able to develop corporate policies that can preserve indicators of leadership style and organizational culture.
Narrative effectiveness in digital health advocacy: Lessons learned from Casemas.id's storytelling initiative in enhancing national health promotion strategies Rilfi, Naurah Assyifa; Yulianah, Yulianah
Journal of Community Empowerment for Health Vol 8, No 2 (2025)
Publisher : Faculty of Medicine, Public Health, and Nursing, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jcoemph.98416

Abstract

Introduction: Storytelling has emerged as a vital tool in public health communication, influencing knowledge, attitudes, beliefs, and behaviors, particularly during the recent pandemic. Rapid dissemination of digital information can foster positive changes in health services and policies. This study examines the role of storytelling in digital health advocacy on Instagram, Indonesia’s second most-used platform. Casemas.id, a youth-led educational initiative launched in 2022, aims to empower the digital community to influence public opinion for positive health system changes.Methods: We utilized quantitative methods, conducting thematic analysis of content structure, message delivery, and audience interaction among 49 Instagram posts from 2022 to 2023. Our findings indicate that public opinion content is the most liked, while practitioner perspective videos achieve the longest viewing durations. Explanatory content garners the most saves, and the highest number of comments originates from public health issues presented as cartoons, illustrations, or memes. Moreover, practitioner perspectives lead in shares.Results: The significant engagement with explanatory content highlights the importance of resonating with audience interests, while cartoons and memes facilitate social interactions, revealing public concerns and misconceptions regarding health. Additionally, the most shared practitioner content reflects trends in the audience's information-giving motives, providing insights for effective dissemination of health information.Conclusion: These findings are relevant for health organizations focused on promoting specific health messages within Indonesia's dynamic digital landscape, offering strategies to enhance storytelling in health promotion and empower the digital community for positive health transformations.