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All Journal Jurnal Teknologi Informasi dan Ilmu Komputer INFORMAL: Informatics Journal SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Malikussaleh Journal of Mathematics Learning (MJML) Jurnal Abdimas PHB : Jurnal Pengabdian Masyarakat Progresif Humanis Brainstorming JUSTINDO (Jurnal Sistem dan Teknologi Informasi Indonesia) BERNAS: Jurnal Pengabdian Kepada Masyarakat Jurnal Computer Science and Information Technology (CoSciTech) BIOS : Jurnal Teknologi Informasi dan Rekayasa Komputer Smart Techno (Smart Technology, Informatic and Technopreneurship) SATUKATA: Jurnal Sains, Teknik, dan Studi Kemasyarakatan Indonesian Journal of Multidisciplinary on Social and Technology Jurnal Aplikasi Sistem Informasi dan Elektronika ABDIMASTEK JUSTINDO (Jurnal Sistem dan Teknologi Informasi Indonesia) Computing and Information System Journal
Yanuarti, Rosita
Universitas Muhammadiyah Jember
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Semi-Real-Time Sentiment Analysis of Jember Mini Zoo Visitor Review with VADER Auratania Hadisah Sugianto; Rosita Yanuarti; Qurrota A'yun
Computing and Information System Journal Vol. 2 No. 2 (2026): Digital Transformation through Data and Information Systems
Publisher : IndoCompt Publisher

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Abstract

This study aims to analyze visitor sentiment toward Jember Mini Zoo based on Google Maps reviews in a semi real-time manner using the Valence Aware Dictionary and Sentiment Reasoner (VADER) algorithm. This approach helps managers understand visitor perceptions and improve service uality. The method includes review data retrieval, data cleaning, text translation, tokenization, and sentiment clasification using VADER. Accuracy values are obtained by comparing VADER sentiment labels with review rating based label. The result show that most reviews express positive sentiment, and the semi real-time approach effectively captures perception tren more responsively. Thus, the model contributes to data drivem evaluation system for tourism destinations.
Co-Authors A’yun, Qurrota Agung Nilogiri Agus Milu Susetyo Ahana Vidiantara, Iko Raga Akbar Ainurrofik Al Faruq, Habibatul Azizah Al Faruq, Habibatul Azizah Al-Faruq, Habibatul Azizah Alevia Mentari Putri Ali Afendi Annisa Annisa Auratania Hadisah Sugianto Berliana Kusuma Riasti Denny Soggy Rachmad, Isnanda Dimas Anditha Cahyo Sujiwo Fahadaena, Rinaldi Nur Ginanjar Abdurrahman Gita Anesya Pebrianika Habibatul Azizah Al Faruq Hossain, Moch Minhas Moh. Dasuki Munawaroh, Sulistyowati Putri, Fiddar Tahwifa Qurrota A’yun Qurrota A’yun Rafika Sari Yaslan Ramadhani, Calvin Bahtiar Rivangga, Satya Rosyidah, Ulya Anisatur Saifudin, Ilham Setya Rintyarna, Bagus Warisaji, Taufiq Timur Yusril Izzi Arlisa Amiri