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All Journal Bulletin of Electrical Engineering and Informatics Nuansa Informatika Jurnal Informatika dan Teknik Elektro Terapan Sistemasi: Jurnal Sistem Informasi JOIV : International Journal on Informatics Visualization Sinkron : Jurnal dan Penelitian Teknik Informatika Jurnal Ilmiah Universitas Batanghari Jambi JURNAL MEDIA INFORMATIKA BUDIDARMA CogITo Smart Journal Jurnal Informatika Universitas Pamulang JITTER (Jurnal Ilmiah Teknologi Informasi Terapan) Jurnal Sisfokom (Sistem Informasi dan Komputer) ILKOM Jurnal Ilmiah JurTI (JURNAL TEKNOLOGI INFORMASI) Jurnal Teknologi Terpadu EDUMATIC: Jurnal Pendidikan Informatika Building of Informatics, Technology and Science Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Technologia: Jurnal Ilmiah Aisyah Journal of Informatics and Electrical Engineering Indonesian Journal of Business Intelligence (IJUBI) bit-Tech Aviation Electronics, Information Technology, Telecommunications, Electricals, Controls (AVITEC) Respati Jurnal Abdi Insani JTIULM (Jurnal Teknologi Informasi Universitas Lambung Mangkurat) Journal of Computer System and Informatics (JoSYC) Jurnal Graha Pengabdian Infotek : Jurnal Informatika dan Teknologi jurnal syntax admiration TEPIAN Jurnal Teknologi Informatika dan Komputer Jurnal Teknik Informatika (JUTIF) Jurnal Teknimedia: Teknologi Informasi dan Multimedia JNANALOKA SENADA : Semangat Nasional Dalam MengabdI Journal of Electrical Engineering and Computer (JEECOM) Jurnal FASILKOM (teknologi inFormASi dan ILmu KOMputer) Jurnal Informatika dan Teknologi Komputer ( J-ICOM) Jurnal Sisfotek Global Jurnal Informatika Teknologi dan Sains (Jinteks) Malcom: Indonesian Journal of Machine Learning and Computer Science Cerdika: Jurnal Ilmiah Indonesia SENADA : Semangat Nasional Dalam Mengabdi Intechno Journal : Information Technology Journal The Indonesian Journal of Computer Science SITEKNIK: Sistem Informasi, Teknik dan Teknologi Terapan Jurnal Teknik AMATA Jurnal TAM (Technology Acceptance Model)
Kusnawi Kusnawi
Universitas Amikom Yogyakarta
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Evaluasi Layanan dan Kualitas Website Sistem Informasi Pondok Pesantren Imam Bukhari Surakarta Menggunakan Metode Pengukuran Webqual 4,0 Nur Hamid Sutanto, Kusnawi, Mahmud Zunus Amirudin, Mahattu Jalinka,
Jurnal Teknologi Informasi RESPATI Vol 16, No 2 (2021)
Publisher : Universitas Respati Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35842/jtir.v16i2.400

Abstract

INTISARIPondok Pesantren Imam Bukhari Surakarta merupakan lembaga pendidikan berbasis agama Islam yang menerapkan pendidikan dengan sistem boarding school, dengan jumlah siswa mencapai 2500 siswa aktif. Dalam pengelolaannya saat ini pondok pesantren telah menerapkan penggunaan sistem informasi dalam kegiatan di lembaga pendidikannya, namun dalam penggunaan sistem informasinya belum dilakukan evaluasi layanan dan kualitas website. Oleh karena itu maka sangat diperlukan sebuah evaluasi layanan dan kualitas website untuk pengembangan dan penggunaan sistem informasi yang menjadikan pondok pesantren memiliki sistem informasi yang dapat diandalkan. Tujuan penelitian yaitu melakukan evaluasi layanan dan kualitas website sistem informasi pondok pesantren Imam Bukhari menggunakan metode WebQual 4.0 yang melakukan evaluasi pada variabel independen. Yaitu 3 area meliputi usability, information quality, dan service interaction quality. Hasil dari penelitian adalah rekomendasi berupa hipotesis dan rekomendasi tentang kepuasan pengguna yang merupakan variabel dependen dari penilaian pada standar nilai area variabel independent dan ukuran kualitas website sistem informasi yang diimplementasikan di Pondok Pesantren Imam Bukhari. Kata kunci— evaluasi layanan, kualitas website, sistem informasi, webqual 4,0  ABSTRACTImam Bukhari Islamic Boarding School Surakarta is an Islamic religious-based educational institution that implements boarding school education, with a total of 2500 active students. In its current management, Islamic boarding schools have implemented the use of information systems in activities at their educational institutions, but in the use of information systems there has not been an evaluation of the service and quality of the website. Therefore, it is very necessary to evaluate the service and quality of the website for the development and use of information systems that make Islamic boarding schools have reliable information systems. The research objective is to evaluate the service and quality of the Imam Bukhari Islamic boarding school information system website using the WebQual 4.0 method which evaluates the independent variables. Namely 3 areas include usability, information quality, and service interaction quality. The results of the study are recommendations in the form of hypotheses and recommendations about user satisfaction which is the dependent variable of the assessment on the standard value of the independent variable area and the size of the quality of the information system website implemented at the Imam Bukhari Islamic Boarding School. Kata kunci—  Service evaluation, website quality, information system, webqual 4,0.
Co-Authors Abdulloh, Ferian Fauzi Afrig Aminuddin Agung Susanto Agung Susanto Ahmad Fauzi Ahmad Yusuf Ainnur Rafli Ainul Yaqin Ali Mustopa, Ali Alva Hendi Muhammad Andi Sunyoto Anggit Dwi Hartanto, Anggit Dwi Antara, Pebri Ardiansyah, Fachri Arief Setyanto Arifuddin, Danang Arnila Sandi Aryawijaya Asadulloh, Bima Pramudya Assani, Moh. Yushi Atin Hasanah Atin Hasanah Atmoko, Alfriadi Dwi Aulya, Fiola Utri BAYU SATRIYA, RIYAN Bhahari, Rifqi Hilal Candra Rusmana Cynthia Widodo Dede - Sandi Dede Husen Dede Sandi Dewi Kartika Dimaz Arno Prasetio Elsa Virantika Ema Utami Erna Utami Fajar Abdillah, Moh Fajar Aji Prayoga Haris, Ruby Hartatik Haryo, Wasis Hasirun Hasirun Hendrik Hendrik Henri Kurniawan Hidayatunnisa'i Huda, Luthfi Nurul Indra Irawanto Irawanto, Indra Joang Ipmawati Kanoena, Melcior Paitin Karisma Septa Kresna Khairullah, Irfan Khalil Khoerul Anam, Khoerul Khoirunnita, Aulia Khrisna Irham Fadhil Pratama Kusirini Kusrini Kusrini Kusrini KUSRINI Kusrini - - Kusrini Kusrini Kusrini Kusrini Kusrini Kusrini Kusrini Kusrini Kusrini Kusrini Kusrini, Kusrini M Andika Fadhil Eka Putra M. Nurul Wathani Maehendrayuga, Arief Majid Rahardi Maringka, Raissa Mashuri, Ahmad Sanusi Mochamad Agung Wibowo Muh. Syarif Hidayatullah Muhammad Firdaus Abdi Muhammad Firdaus Abdi Muhammad Husein Budiraharjo Muhammad Irvan Shandika Muhammad Reza Riansyah Nayoma, Fisan Syafa Neni Firda Wardani Tan Ngaeni, Nurus Sarifatul Nurul Zalza Bilal Jannah Omar Muhammad Altoumi Alsyaibani Pandiangan, Van Daarten Pattimura, Yudha Bagas Pebri Antara Pitaloka, Nadhira Triadha Pramono, Aldi Yogie Prastyo, Rahmat Prema Adhitya Dharma Kusumah Puji Prabowo, Dwi Qurniaty, Charlen Alta Raffa Nur Listiawan Dhito Eka Santoso Rahayu, Christa Putri RAMADHAN, SYAIFUL Ridwan Sanjaya Rifda Faticha Alfa Aziza Rita Wati Ritham Tuntun Rizal Khadarusman Rodney Maringka Rohim, Ni’matur saifulloh Saifulloh, saifulloh Salman Alfaris Salman Alfaris, Salman San Sudirman Sekarsih, Fitria Nuraini Sentoso, Thedjo Sepriadi - Bumbungan Sepriadi Bumbungan Sri Yanto Qodarbaskoro Sry Faslia Hamka Sudirman, San Suyatmi Suyatmi Suyatmi Suyatmi Syaiful Huda Syaiful Ramadhan Tamuntuan, Virginia Taryoko, Taryoko Teguh Arlovin Wahyu Pujiharto, Eka Wangsa, Sabda Sastra Widodo, Cynthia Widyanto, Agung Wirawan, Tegar Yusa, Aldo Yusrinnatul Jinana triadin Yuza, Adela Zaenul Amri