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All Journal ABDI SABHA (Jurnal Pengabdian kepada Masyarakat) Journal of Economic, Business, and Administration JEBA Jurnal Ilmu Manajemen dan Bisnis Jurnal Multidisiplin West Science Jurnal Pengabdian West Science West Science Business and Management West Science Interdisciplinary Studies West Science Interdisciplinary Studies Jurasima : Journal of Entrepreneurship, Accountancy, Economy and Management
Maman Musa
Universitas Bina Mandiri Gorontalo
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Library & Information Science Public Health Social Sciences Other

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ANALYSIS OF THE DETERMINANTS OF LEADERSHIP STYLE Maman Musa; Darman; Ferilla Ahmad; Windy Rasyid; Ainun Wanda Febrina Anali; Febrianto Hasan
West Science Interdisciplinary Studies Vol. 1 No. 06 (2023): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v1i6.92

Abstract

This study tries to explain the determinants of leadership style which consists of personal characteristics and social culture, by observing 51 samples of the Mekar Jaya Village Community, Wonosari District, Boalemo Regency. Data were analyzed using the PLS-SEM technique through SMARTPLS version 3 software. Samples were selected and collected through purposive sampling and distributed via online questionnaire via the Google form. The results show that Personal Characteristics has no significant effect, with a T Statistical value of 1.388 and P Values of 0.166 while Social Cultural Factors has a significant effect, with a T Statistical value of 3.066 and P Values of 0.002 on Leadership Style.
THE INFLUENCE OF FACEBOOK SOCIAL MEDIA USE ON EMPLOYEE WORK BEHAVIOR AT WONOSARI CAMAT OFFICE Andrianus Eko Saputra; Ikram Muhammad; Maman Musa
Jurnal Ilmu Manajemen dan Bisnis Vol. 11 No. 2 (2023): Jurnal Ilmu Manajemen dan Bisnis (JIMB)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study has a formulation that is: "Is there any effect of using social media on the work behavior of employees at the Wonosari sub-district office?". To answer this research question, an associative type of research is used with a quantitative approach with social media facebook as a variable (X) and employee work behavior as a variable (Y). premiere data collection was used through questionnaires which were distributed to 30 respondents with saturated sampling technique or all members of the population, namely the Wonosari sub-district office employees as sample members. The results of data collection were then analyzed using correlation and regression analysis techniques with the help of the SPSS version 17 application program. The results showed that there was no significant effect of social media on the work behavior of employees at the Wonosari sub-district office, with an influence contribution of 7.70% and the rest explained by regulatory factors. Thus, the researcher's hypothesis which states that there is a significant negative influence of social media on employee work behavior is proven and unacceptable, so that if the control of the use of social media is good, the work behavior of employees in the Wonosari sub-district office will also improve. Therefore, it is suggested that the leader can control the individual work behavior of employees in using excessive social media by conducting an objective and fair assessment process for all employees by including the aspects of managerial competence needed. So that the merit system in employee management can really be realized in order to realize a more professional government bureaucracy. The work behavior assessment can be carried out by detailing thoroughly and in detail about aspects of work behavior, including performance and leadership aspects such as teamwork skills, communication skills, initiative, and work responsibilities. So that the expected merit system of employee management can actually be realized in the Regional Government of Boalemo Regency, especially Wonosari District in order to realize a professional government bureaucracy. The work behavior assessment can be carried out by detailing thoroughly and in detail about aspects of work behavior, including performance and leadership aspects such as teamwork skills, communication skills, initiative, and work responsibilities. So that the expected merit system of employee management can actually be realized in the Regional Government of Boalemo Regency, especially Wonosari District in order to realize a professional government bureaucracy. The work behavior assessment can be carried out by detailing thoroughly and in detail about aspects of work behavior, including performance and leadership aspects such as teamwork skills, communication skills, initiative, and work responsibilities. So that the expected merit system of employee management can actually be realized in the Regional Government of Boalemo Regency, especially Wonosari District in order to realize a professional government bureaucracy.
The Effect of Ease of Access to Services and Transparency of Information on Population Service Satisfaction Maman Musa; Darman; Sadam Yunus
West Science Interdisciplinary Studies Vol. 1 No. 12 (2023): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v1i12.451

Abstract

This research was conducted to determine the effect of Ease of Service Access and Information Transparency on Population Service Satisfaction in Gorontalo. The sampling technique used was Accidental Sampling by determining 51 respondents. The research method uses quantitative descriptive with the Statical program for social science (SPSS). The results of this study show that Ease of Service Access and Information Transparency significantly affect Population Service Satisfaction with a calculated F value of 58.409, with a total influence of 0.704 or 70.4%. Ease of access to services has a significant effect on population service satisfaction with a calculation value of 4,670, information transparency has a significant effect on population service satisfaction with a calculation value of 2,495.
Strategies to Improve Employee Performance through Effective Leadership and a Healthy Culture Maman Musa; Rini Angriani; Irfan Akadji; Syamsinah Syamsinah; Ghoriqna Fibachril Wahdah
West Science Business and Management Vol. 2 No. 04 (2024): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v2i04.1530

Abstract

This article discusses strategies for improving employee performance through effective leadership and a healthy organizational culture. In the context of a competitive world of work, the role of leadership is crucial in creating a work environment that supports motivation and productivity. This study identifies leadership characteristics that contribute to the development of a positive organizational culture, such as openness, good communication, and recognition of employee achievements. In addition, this article also explores how a healthy organizational culture, characterized by values of collaboration and trust, can improve job satisfaction and, ultimately, employee performance. Through the analysis of the review literature, this article provides practical recommendations for managers and leaders to implement effective strategies in improving employee performance.
Penguatan Kapasitas Aparatur Desa Melalui Transformasi Digital Pelayanan Publik Darman Darman; Maman Musa; Irfan Akadji; Aulia Abdul Rahman; Marsanda Hatiku; Nirva Agrianti; Farlian B Ma'u
Jurnal Pengabdian West Science Vol 5 No 06 (2026): Jurnal Pengabdian West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jpws.v5i06.3573

Abstract

Transformasi digital menjadi salah satu strategi penting dalam meningkatkan kualitas tata kelola pemerintahan dan pelayanan publik di tingkat desa. Namun, keberhasilan implementasi transformasi digital sangat dipengaruhi oleh kapasitas aparatur desa dalam memahami dan memanfaatkan teknologi informasi secara efektif. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan pemahaman dan wawasan aparatur Desa Butu, Kecamatan Tilongkabila, Kabupaten Bone Bolango mengenai pentingnya transformasi digital dalam pelayanan publik serta memperkuat kesiapan mereka dalam menghadapi perkembangan teknologi di lingkungan pemerintahan desa. Metode pelaksanaan kegiatan dilakukan melalui penyampaian materi, simulasi, dan sesi tanya jawab yang melibatkan aparatur desa sebagai peserta utama. Materi yang diberikan mencakup konsep transformasi digital, pemanfaatan teknologi informasi dalam administrasi pemerintahan, pengelolaan data pelayanan, serta peningkatan kualitas pelayanan publik berbasis digital. Simulasi dilakukan untuk memberikan gambaran praktis mengenai penerapan teknologi digital dalam mendukung pelayanan publik yang lebih efektif, transparan, dan responsif. Hasil kegiatan menunjukkan bahwa peserta memiliki antusiasme yang tinggi selama pelaksanaan kegiatan dan memperoleh pemahaman yang lebih baik mengenai peran teknologi digital dalam mendukung penyelenggaraan pemerintahan desa. Melalui sesi simulasi dan tanya jawab, peserta juga mampu mengidentifikasi berbagai peluang serta tantangan yang dihadapi dalam implementasi RMAN transformasi digital di lingkungan kerja mereka. Kegiatan ini memberikan kontribusi positif dalam meningkatkan wawasan aparatur desa mengenai pentingnya digitalisasi pelayanan publik dan mendorong tumbuhnya kesadaran untuk terus mengembangkan kompetensi digital dalam mendukung pelayanan yang berkualitas. Dengan demikian, kegiatan pengabdian ini menjadi langkah strategis dalam mendukung penguatan kapasitas aparatur desa serta mendorong terwujudnya pelayanan publik yang lebih modern, transparan, dan berorientasi pada kebutuhan masyarakat.
Analisis Manajemen Konflik di UMKM Naomi Maman Musa; Marsanda Hatiku; Intan Pratiwi Asira
Jurnal Multidisiplin West Science Vol 5 No 06 (2026): Jurnal Multidisiplin West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jmws.v5i06.3560

Abstract

Penelitian ini bertujuan untuk mengidentifikasi bentuk, penyebab, serta strategi penyelesaian konflik yang terjadi di UMKM Naomi, sebuah usaha kuliner yang berlokasi di Kota Gorontalo. Konflik merupakan fenomena yang wajar dalam organisasi dan dapat memengaruhi kinerja serta keharmonisan kerja apabila tidak dikelola dengan baik. Penelitian ini menggunakan pendekatan kualitatif dengan metode deskriptif untuk memahami pengalaman pemilik dan karyawan dalam menghadapi konflik kerja. Data diperoleh melalui wawancara semi-terstruktur dengan pemilik, Ibu Titin Hamzah, serta dua orang karyawan. Hasil penelitian menunjukkan bahwa konflik di UMKM Naomi sering muncul akibat perbedaan dalam pembagian tugas, tumpang tindih tanggung jawab, dan komunikasi yang belum efektif. Pemilik menerapkan pendekatan kolaboratif melalui musyawarah dan kekeluargaan tanpa melibatkan pihak ketiga. Pendekatan ini terbukti efektif dalam menciptakan keharmonisan, menumbuhkan rasa saling memahami, serta menjaga produktivitas karyawan. Penelitian ini menegaskan pentingnya komunikasi terbuka, peran kepemimpinan, dan kecerdasan emosional dalam mengelola konflik, khususnya pada usaha kecil yang mengutamakan hubungan kekeluargaan.
THE INFLUENCE OF FACEBOOK SOCIAL MEDIA USE ON EMPLOYEE WORK BEHAVIOR AT WONOSARI CAMAT OFFICE andrianus eko saputra eko; ikram muhammad; maman musa
Journal of Economic, Business, and Administration (JEBA) Vol. 4 No. 1 (2023): Journal of Economic, Business and Administration
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/jeba.v4i1.565

Abstract

This study aims to analyze the of Is there any effect of using social media on the work behavior of employees at the Wonosari sub-district office. To answer this research question, an associative type of research is used with a quantitative approach with social media facebook as a variable (X) and employee work behavior as a variable (Y). premiere data collection was used through questionnaires which were distributed to 30 respondents with saturated sampling technique or all members of the population, namely the Wonosari sub-district office employees as sample members. The results of data collection were then analyzed using correlation and regression analysis techniques with the help of the SPSS version 17 application program. The results showed that there was no significant effect of social media on the work behavior of employees at the Wonosari sub-district office, with an influence contribution of 7.70% and the rest explained by regulatory factors. So that the expected merit system of employee management can actually be realized in the Regional Government of Boalemo Regency, especially Wonosari District in order to realize a professional government bureaucracy.
PENGARUH LINGKUNGAN DAN KOMUNIKASI TERHADAP KEPUASAN KERJA PEGAWAI DINAS PANGAN KABUPATEN BOALEMO Ermin Manggena; Darman; Maman Musa
Journal of Economic, Business, and Administration (JEBA) Vol. 4 No. 4 (2023): Journal of Economic, Business and Administration (JEBA)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/jeba.v4i4.1156

Abstract

This study aims to determine: (1) The Effect of the Work Environment on Job Satisfaction of Employees of the Food Service of Boalemo Regency, (2) The Effect of Communication on Job Satisfaction of Employees of the Food Service of Boalemo Regency, (3) The Effect of Work Environment and Communication on Job Satisfaction of Employees of the District Food Service Boalemo. The research method used is a quantitative associative research approach which intends to understand the phenomenon of what is experienced holistically, and by means of descriptions in the form of words and language, in a specific context to provide solutions or input for problems that are appropriate and related to the problem. The results of the research study are: (1) partially the work environment has an influence on employee job satisfaction at the Boalemo District Food Service, (2) partially communication has an influence on employee job satisfaction at the Boalemo District Food Service and (3) Simultaneously the environment work and communication have an influence on employee job satisfaction at the Boalemo District Food Service.
THE RELATIONSHIP OF PERFORMANCE WITH EMPLOYEE CAREER DEVELOPMENT AT THE CENTRAL STATISTICAL AGENCY (BPS) OF BONE BOLANGO DISTRICT Yowanda Botutihe; Aziz Rachman; Maman Musa
Jurnal Ilmu Manajemen dan Bisnis Vol. 13 No. 2 (2025): Jurnal Ilmu Manajemen dan Bisnis (JIMB)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/jimb.v13i2.1507

Abstract

This research aims to determine the magnitude of the relationship between performance and employee career development at the Central Statistics Agency (BPS) of Bone Bolango Regency. This type of research uses quantitative methods with an associative approach. The population and sample in this study were all 24 employees at the Central Statistics Agency (BPS) of Bone Bolango Regency. Data collection techniques use observation, questionnaires and documentation. The analysis method uses simple regression. The research results show that performance (X) is significantly related to Employee Career Development (Y) at the Central Statistics Agency (BPS) of Bone Bolango Regency. Based on the results that have been carried out, it can be seen from the Tcount result of 5.813 with a significance level of 0.000 <0.05. From the data processing results, a sig value of 0.000 was obtained with a probability value of 0.05. Because the sig value is <0.05, performance (X) is significantly related to employee career development (Y). So (Ha) is acceptable. Thus stating that: (Ha) there is a relationship between performance and employee career development (accepted) and Ho there is no relationship between performance and employee career development (rejected).
MODEL MANAJEMEN KONFLIK ANTARA PENYELENGGARA PEMERINTAH DAN MASYARAKAT PADA LAYANAN PUBLIK DI KANTOR DESA TINELO KECAMATAN TILANGO KABUPATEN GORONTALO Nurahmatia S Untuh; Titin Dunggio; Maman Musa
Jurnal Ilmu Manajemen dan Bisnis Vol. 14 No. 1 (2026): Jurnal Ilmu Manajemen dan Bisnis (JIMB)
Publisher : LP2M Universitas Bina Mandiri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47918/53ekfa65

Abstract

Penelitian ini bertujuan untuk mendiagnosis faktor internal dan eksternal pemicu konflik dalam pelayanan publik serta menganalisis efektivitas strategi manajemen konflik yang diterapkan di Pemerintahan Desa Tinelo, Kabupaten Gorontalo. Menggunakan metode kualitatif deskriptif, data dikumpulkan melalui observasi partisipatif, dokumentasi, dan wawancara mendalam dengan informan kunci. Hasil penelitian mengungkapkan bahwa konflik internal berakar pada disfungsi birokrasi berupa tumpang tindih tugas (overlapping) dan organizational slack akibat ketiadaan Standar Operasional Prosedur (SOP) tertulis. Secara eksternal, konflik dipicu oleh kesenjangan ekspektasi masyarakat terhadap transparansi layanan dan adanya persepsi favoritisme (nepotisme) dalam proses administrasi. Strategi manajemen konflik yang diterapkan aparat cenderung bersifat reaktif melalui pendekatan penghindaran (avoidance) dan akomodasi (accommodation) yang menciptakan rhetorical wall sebuah kondisi di mana keluhan diredam secara lisan namun tanpa perbaikan sistemik. Meskipun terdapat upaya kompromi dan kolaborasi, implementasinya masih bersifat prosedural dan asimetris. Peneliti merekomendasikan reformasi struktur melalui penyusunan SOP berbasis digital dan standarisasi alur kerja untuk memulihkan kepercayaan publik (public trust) serta menciptakan resolusi konflik yang substantif.
Co-Authors Ainun Wanda Febrina Anali Andrianus Eko Saputra andrianus eko saputra eko Anes Yawati Ismail Aulia Abdul Rahman Aziz Rachman DARMAN Djamila Podungge Dunggio, Titin Ermin Manggena Ester Mohamad fandriyanto lahay Farlian B Ma&#039;u Febrianto Hasan Ferilla Ahmad Ghoriqna Fibachril Wahdah ikram muhammad Imam Mashudi Intan Pratiwi Asira Irfan Akadji Karmila Monoarfa lasmin hasan Marsanda Hatiku Moh. Sapril T Mohu Nirva Agrianti Nur Fain Asmada Nurahmatia S Untuh Rachman, Azis Rifky Baruadi rikriyanto neno Rini Angriani Sadam Yunus Saridwi Nanda Susilawati Abdullah syamsinah syamsinah widyawati saleh William I.S.Mooduto Windy Rasyid Wirson D. Sawal Yowanda Botutihe Zenab Muhammad