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All Journal Jurnal Teknik Industri Jurnal Mahasiswa Perpajakan Wacana, Jurnal Sosial dan Humaniora PROFIT : Jurnal Administrasi Bisnis The International Journal of Accounting and Business Society Journal of Innovation in Business and Economics Jurnal Disrupsi Bisnis Formosa Journal of Multidisciplinary Research (FJMR)
Mochammad Al Musadieq
Universitas Brawijaya
Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences

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The Impact of E-WOM Social Media in Influencing Destination Image and Visit Intention in the Context of Tourism Industry: An Empirical Investigation of Social Media Enterprise Instagram Followers in Malang Raya, East Java Muhamad Rizky Ramdan; Mochammad Al Musadieq; Edy Yulianto; Edriana Pangestuti
Formosa Journal of Multidisciplinary Research Vol. 4 No. 3 (2025): March 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjmr.v4i3.117

Abstract

Promotion of tourism using social media in the current era is no longer something new, this is a special attraction for tourism industry players in promoting tourist attractions. Rapid technological changes and changes in tourist behavior have changed competition in the tourism industry. So, this can have an impact on drastically increasing digital tourism opportunities. This research aims to test and explain electronic word of mouth (E-WOM) can influence destination image and its impact on visit intention on followers of enterprise social media Instagram accounts operating in the tourism sector in Malang Raya. This research is explanatory research with quantitative methods. Data was obtained from 400 followers of enterprise social media Instagram accounts. Structural Equation Modeling (SEM) with SmartPLS 4.0 is used as a data analysis tool. The research results show that electronic word of mouth (E-WOM) has a positive and significant effect on destination image and visit intention. This means that the role of social media enterprises operating in the Malang Raya tourism sector is good in improving the image of available tourist destinations and increasing tourists' intention to visit tourist destinations in Malang Raya currently.  
Exploring perceived organizational support: A PRISMA-based systematic literature review of theoretical foundations and organizational applications (2012–2025) Aristya, Lana; Al Musadieq, Mochammad; Prasetya, Arik
Wacana, Jurnal Sosial dan Humaniora Article in Press: WACANA
Publisher : Graduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

Objective: This systematic review investigates the theoretical foundations and organizational applications of Perceived Organizational Support (POS), focusing on how employees’ perceptions of organizational support influence attitudes, behaviors, and performance outcomes across multiple industry sectors. Design/Methods/Approach: This study adopts a PRISMA-based Systematic Literature Review (SLR) approach. A total of 103 peer-reviewed articles were retrieved from the Scopus database covering the period 2012–2025. The review process followed the PRISMA stages of identification, screening, eligibility, and inclusion, with articles selected based on predefined inclusion and exclusion criteria to ensure relevance and methodological rigor. The complete search strategy, including search strings and selection procedures, is described in the Methods section. Bibliometric analysis was conducted using VOSviewer to map co-authorship networks, keyword co-occurrence, and citation patterns. Findings: The results indicate that POS is shaped by both individual-level factors, such as job autonomy, leadership style, and trust in management, and organizational-level factors, including Human Resource Management (HRM) practices and organizational support systems. Elevated POS is consistently associated with reduced turnover intention, higher employee engagement, stronger organizational commitment, increased innovation, and improved job performance. Social Exchange Theory (SET) remains the most frequently applied theoretical framework, while the IT/technology, healthcare, and education sectors represent the dominant research contexts. Originality/Value: This review integrates fragmented POS literature into a coherent framework and highlights gaps in theoretical application and geographical context. In particular, Conservation of Resources Theory and Job Demands–Resources Theory remain underutilized, while non-Western organizational contexts are still limited. The study contributes to developing a more comprehensive understanding of POS in modern organizational environments. Practical/Policy Implication: Organizations should strengthen employee perceptions of support by implementing supportive leadership practices, responsive HRM systems, and transparent organizational policies. Creating psychologically safe environments is essential, particularly in hybrid and remote work settings, to sustain positive employee outcomes.
Co-Authors . Zahroh ZA, . Achmad Husaini Ahmad Riadi Anapah, Maria Goreti Ilmiana Anggraeni, Ayu Wiji Arifin, Layyin Nafisa Arik Prasetya, Arik Aristya, Lana Bambang Swasto S David Chen Long Shen Djamhur Hamid Edlyn Khurotul Aini Edy Yulianto Endang Siti Astuti Gunawan Eko Nurtjahjono, Gunawan Eko Hamidah Nayati Utami Hanifa Maulani Ramadhan Harmenita, Risa Hutahayan, Benny Ika Ruhana Ikaningtyas, Maharani Imam Suyadi Iva Chandraningtyas Kertahadi Kertahadi Kuncoro, Toni Candra Lishandy, Nabila Putri Muhamad Rizky Ramdan Pangestuti, Edriana Pradana, Fiqih Ramadhani, Zaki Alif Rita Anggraini Rahayu Siahaan, Ricky Daniel Siti Ragil Handayani Siti Shoimah Trias Waliningsuci Umar Nimran Umi Khabibah Yanda Bara Kusuma Yudha Prakasa