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All Journal Jurnal Ilmiah Widya Sosiopolitika PIRAMIDA CITIZEN CHARTER Politik Indonesia: Indonesian Political Science Review Jurnal Pelayanan dan Pengabdian Masyarakat (Pamas) Jurnal Sewaka Bhakti Jurnal Ilmiah Satyagraha Jurnal Ilmiah Cakrawarti Devotion: Journal of Research and Community Service Media Bina Ilmiah International Journal of Educational Research Excellence (IJERE) Innovative: Journal Of Social Science Research IJESPG (International Journal of Engineering, Economic, Social Politic and Government) journal Cognoscere: Jurnal Komunikasi dan Media Pendidikan Socio-political Communication and Policy Review
Kadek Wiwin Dwi Wismayanti
Program Studi Administrasi Publik FISIP Universitas Udayana
Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Kinerja Dinas Sosial dalam Sistem Layanan dan Rujukan Terpadu (SLRT) Terkait Program Penanggulangan Kemiskinan di Kota Denpasar Agustina Daneswari, Ni Putu Wiwin; Yudartha, I Putu Dharmanu; Dwi Wismayanti, Kadek Wiwin
CITIZEN CHARTER Vol 1 No 01 (2021): Ilmu Administrasi Negara 2021
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The Government of Indonesia through the Ministry of Social established a integrated refferal service system (SLRT). The system is then developed into a integrated refferal service system. SLRT has been established in several cities or districts in Indonesia. One of them is the City of Denpasar formed the SLRT in 2017 which was organized by the Denpasar City Social Service. The theory used in this research is Agus Dwiyanto's theory of Performance such as indicators of productivity, service quality, responsiveness, responsibility, and accountability. The results showed that the performance of the Social Service in the Integrated Service and Referral System (SLRT) has gone well, but has not been optimal. There are people who have not recorded in DTKS, lack of sozialization, minimum number of PUSKESOS in desa/kelurahan, and human resources working to collect data in the field are still inadequate. Keywords: Performance, Integrated Service and Referral System (SLRT), Social Service, Poverty
Efektivitas Program Badung Administrasi Satu Paket (Badung Aku Sapa) pada Dinas Kependudukan dan Pencatatan Sipil Kabupaten Badung Partini, Putu Ayu; Winaya, I Ketut; Dwi Wismayanti, Kadek Wiwin
CITIZEN CHARTER Vol 1 No 01 (2021): Ilmu Administrasi Negara 2021
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Badung One Package Administration Program (Badung Aku Sapa) is one of the population administration innovation programs by the Department of Population and Civil Registration of Badung Regency which aims to provide convenience to society to manage residence documents. This research uses descriptive qualitative method with data collection techniques in the form of observations, interviews and documentation. The results of this study were analysis using the effectiveness theory by Duncan which includes three indicators; achievement of objectives, integration and adaptation which shows that the implementation of the Badung One Package Administration Program (Badung Aku Sapa) has not been fully effective because there are still problems in several indicators related to the absence of a special legal basis for program implementation, inadequate socialization about the program, lack of supervision after the implementation of the program and substandard infrastructure and facilities. Key word: Effectiveness, Badung One Package Administration Program (Badung Aku Sapa)
KUALITAS PELAYANAN PUSKESMAS PATUMBAK DALAM MENINGKATKAN KEPUASAN MASYARAKAT DI KECAMATAN PATUMBAK KABUPATEN DELI SERDANG Gangga Sembiring, Fransiskus Triananda; Winaya, I Ketut; Dwi Wismayanti, Kadek Wiwin
CITIZEN CHARTER Vol 1 No 01 (2021): Ilmu Administrasi Negara 2021
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Health become basic rights for society in a country.The service quality rendered must also be observed by the agency because this can give patients confidence in health service so that a sense of satisfication arises in public. On the other hand, public satisfication is a measure of the quality of services rendered by such agencies. This research used a qualitive descriptive method with data gathered by observation, interviews and documentation. The result of this research shows that Service Quality of The Patumbak Public Health Center to Increase public satisfication is not yet fully effective because public still compaints about some indicator which is there was no employee in Patumbak Public Health Center on the spot during office hours, employee less friendly to the patients, and also security on the inside of the building nor outside of the building doesn’t optimum Keyword : Service Quality, Public Health, Public Satisfication
IMPLEMENTASI PROGRAM PARKIR ELEKTRONIK DALAM MENINGKATKAN PENDAPATAN ASLI DAERAH (PAD) DI KABUPATEN TABANAN (STUDI KASUS DI KECAMATAN TABANAN) Kristanti, Leony Jaya; Supriliyani, Ni Wayan; Dwi Wismayanti, Kadek Wiwin
CITIZEN CHARTER Vol 1 No 01 (2021): Ilmu Administrasi Negara 2021
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The electronic parking program is an innovation program in the field of road traffic and transportation that aims to maximize local revenue obtained from parking fees. This research uses descriptive qualitative method with data collection techniques in the form of observation, interviews, and documentation. The results of the research were analyzed using three aspects according to Charles O. Jones, namely organization, interpretation, and application / application. Based on the results of the analysis, it shows that the electronic parking program in Tabanan District is still not running optimally, because there are still problems in several aspects such as a lack of competent human resources related to parking coordinators, no systematic schedule for parking attendants, lack of socialization to the community, not yet. there is a special target for electronic parking, and constraints on the budget in renewing and maintaining infrastructure. Keywords: Policy Implementation, Electronic Parking Program, Tabanan District
STRATEGI PENGEMBANGAN OBJEK PARIWISATA PEMANDIAN ALAM BANYU BIRU KABUPATEN PASURUAN Haniawati, Dian; Supriliyani, Ni Wayan; Dwi Wismayanti, Kadek Wiwin
CITIZEN CHARTER Vol 1 No 01 (2021): Ilmu Administrasi Negara 2021
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The Pasuruan Regency Office has a target to increase tourism productivity and cultural arts, but in its realization there are still problems, namely undirected tourism development, marketing strategies that are not optimal, lack of public awareness of the potential of the area owned, building functions that are not used properly, and low human resources. In this case using strategic planning analysis according to John M. Bryson and SWOT analysis techniques according to Freddy Rangkuti. This type of qualitative descriptive research. Sources of data are primary data and secondary data. The technique of determining the informant is snowball. The SWOT matrix produces an alternative strategy of Strength, Opportunities (SO) in the form of eight alternative strategies. There are five strategies to choose from as a priority scale Keywords: Tourism Objects, Strategic Planning Process, SWOT Analysis
Pengawasan Kelayakan Kapal Ikan oleh Kantor Kesyahbandaran Dan Otoritas Pelabuhan Kelas II Benoa Prasetya, Dwita Erwin; Winaya, I Ketut; Dwi Wismayanti, Kadek Wiwin
CITIZEN CHARTER Vol 1 No 2 (2020): Jurnal Administrasi Publik 2020
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In the Minister of Transportation Regulation No.13/2012. The purpose of this study was to determine the supervision carried out by Benoa Class II Port Authority and Port Authority Office. The analysis of this research unit is to see the Supervision of the Feasibility of Fishing Vessels carried out by the Benoa Class II Port Authority and Port Authority Office. In this study, it explains the observed criteria put forward by Siagian in the Silalahi, namely process, implementation, organization and planning. The informants in this study used purposive sampling. The results of this study indicate that the implementation of the Fishing Vessel Feasibility Monitoring carried out by the Harbormaster Office has not been going well. Obstacles in the implementation of supervision are also one of the causes so that the supervision carried out by the Benoa Class II Port Authority is not optimal. This research is expected to be able to provide new ideas and input from the Benoa Class II Port Authorityand Port Authority Offices. Keywords: Supervision, Feasibility of Fishing Vessels
KINERJA UPTD PELAYANAN SOSIAL KAMPUNG INVESTASI HATI DALAM PENANGANAN LANJUT USIA TERLANTAR DAN PENYANDANG DISABILITAS MENTAL DI KABUPATEN TABANAN Pramita Dewi, Ni Wayan; Supriliyani, Ni Wayan; Dwi Wismayanti, Kadek Wiwin
CITIZEN CHARTER Vol 1 No 01 (2021): Ilmu Administrasi Negara 2021
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The UPTD Kampung Investasi Hati as a Social Welfare Institution in dealing high number of neglected elderly and people with mental disabilities in Tabanan Regency carries a program, namely Kampung Investasi Hati (Kata Hati). The purpose of this study was to determine performance of UPTD Kampung Investasi Hati in handling neglected elderly and people with mental disabilities in Tabanan Regency. The research method used is descriptive qualitative. The indicators used to analyze performance of the UPTD Kampung Investasi Hati uses the performance measurement theory by Dwiyanto, namely Productivity, Service Quality, Responsiveness, Responsibility and Accountability. The results showed that the performance of the UPTD Kampung Investasi Hati was not running optimally. There are obstacles that cause service delivery not optimal, ranging from less than optimal socialization, limited number of employees and the lack of budget in financing programs and activities. Keywords: Performance, Social Service, Neglected Elderly and People with Mental Disabilities
Efektivitas Pelayanan Publik Dalam Pembuatan Kartu Identitas Penduduk Bilhete De Identidade ( BI) Di Kantor Justica Dili Timor- Leste Doutel, Pascoal Barros; Yasintha, Putu Nomy; Dwi Wismayanti, Kadek Wiwin
CITIZEN CHARTER Vol 1 No 01 (2021): Administrasi Publik 2021
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The Government of Timor-Leste, through the Ministry of Justice (Ministério da Justiça), as one of the main functions of the government, is to provide the publishing service of the Bilhette de Identidade. However, in its implementation there are still some problems, such as technical problems related to the use of infrastructure that hampers services to procedural problems. The purpose of this study was to determine the effectiveness of services by using the theory of effectiveness according to Duncan. The study used a qualitative descriptive method. The results of the study show that effectiveness has not been maximally achieved, especially on the integration indicators. Meanwhile, the indicators for achieving goals and adaptation have met the criteria for determining service effectiveness. Keywords: Effectiveness, Service, Bilhette de Identidade
KINERJA DINAS LINGKUNGAN HIDUP DAN KEBERSIHAN KOTA DENPASAR DALAM MENGELOLA SAMPAH BESAR MELALUI PROGRAM PENANGANAN SAMPAH BESAR GRATIS DENPASAR (PESAN GADIS) Arini, Lilin; Sastra Wijaya, Komang Adi; Dwi Wismayanti, Kadek Wiwin
CITIZEN CHARTER Vol 1 No 01 (2021): Administrasi Publik 2021
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DLHK has initiated an innovative program to tackle this problem where people can dispose of waste in a more safe manner. The program “Pesan Gadis” is a door-to-door large garbage collection service for the people of Denpasar city, and free of charge. The purpose of this study to determine the performance of the Denpasar City Environment and Hygiene Service in Managing Large Waste through “Pesan Gadis” program. The theory used is the Performance Theory from Dwiyanto, which contains five indicators, namely Productivity, Service Quality, Responsiveness, Responsibility, and Accountability. This research uses descriptive qualitative methods.The results showed that the performance of the Denpasar DLHK in Managing Large Waste through the “Pesan Gadis” program had been going well but not yet optimal due to the lack of facilities and infrastructure, an ineffective work task system, and socialization has not embraced the community so that the “Pesan Gadis” program looks passive.
Implementasi E-Government pada Website Bursa Kerja Online di Dinas Tenaga Kerja dan Sertifikasi Kompetensi Kota Denpasar Isnaini, Anjar Aulia; Sastra Wijaya, Komang Adi; Dwi Wismayanti, Kadek Wiwin
CITIZEN CHARTER Vol 1 No 01 (2021): Administrasi Publik 2021
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The background of the research is Presidential Instruction No. 3 of 2003 which requires all government agencies to implement E-government. The Denpasar City Manpower and Competency Certification Office implement an online job fair E-government website. The purpose of this research is to look at the implementation and obstacles in implementing the Denpasar City online job fair website using six key indicators for the success of policy implementation. The results of this study indicate that the implementation of E-government can be said to run quite smoothly. This can be seen from the six indicators used, namely bureaucratic compliance, smooth routines and no problems, performance, support, capacity have been running well, but values ??have not been fully run optimally. It can be seen from the graph in 2017 and the lack of website updates so that website visitors decrease and make the implementation of E-government less than optimal.
Co-Authors Ade Perera, I Putu Adi Pranata, Kadek Wisnu Agus Januarta, I Wayan Agustina Daneswari, Ni Putu Wiwin Ananda, I Wayan Meidita Apsari, Ni Wayan Bonita Arfiani, Fauziah Arini, Lilin astra Wijaya, Komang Adi S Ayut Dewantari Putri, Ayut Bandiyah ,S.Fil.,MA, Bandiyah Bandiyah Bandiyah Bandiyah S.Fil.,MA, Bandiyah Bandiyah S.Fil.,MA. Basma Kemenuh, Ida Bagus Bella Novitasari, Bella Cahyaningrat, A.A Made Bintang Damayanthi, Ida Ayu Sri Dewata, Begawan Raka Doutel, Pascoal Barros Dwi Yuni Astuti Eka Rahayu, Ni Putu Santi Gangga Sembiring, Fransiskus Triananda Gede Angga Wardana, Gede Angga Haniawati, Dian I Dewa Ayu Putri Wirantari I Dewa Ayu Putri Wirantari I Ketut Winaya I Ketut Winaya I Komang Agus Rudiyasa I Nyoman Subanda I Putu Dharmanu Yudartha Isnaini, Anjar Aulia Juniantari, Ni Made Juniarta, I Kadek Juwita Vamellia Nofitasari, Juwita Vamellia Kadek Orin Sita Maharani Wiardika Karuni, Ni Made Nadhya Komang Adi Sastra Wijaya Komang Krisnha Putra Markhandhya Arianto Krisna Bayu, I Gede Agus Kristanti, Leony Jaya Kusuma Dewi, Made Dharmayanthi Kusumasanti, I Gst Ayu Nyoman Lado SS.GP, M.N Zola Made Adya Febriana Putri Ni Kadek Sri Ayu Juniari Ni Luh Yuni Lestari, Ni Luh Ni Nyoman Dewi Pascarani Ni Nyoman Sri Astuti Ni Putu Anik Prabawati Ni Putu Anik Prabawati Ni Putu Ayu Kania Dewi Ni Putu Mulya Resdyanti Ni Wayan Ari Sudiartini Ni Wayan Supriliyani Paramitha, Ida Ayu Pradnya Partini, Putu Ayu Pebriani, Ni Kadek Dwi Piers Andreas Noak Pramita Dewi, Ni Wayan Prasetya, Dimas Aldiansyah Prasetya, Dwita Erwin Puspita Sari, I Gusti Agung Istri Putra Kencana, I Putu Gede Putri, Devi Anggari Putri, Made Narasani Putu Dharmanu Yudartha Putu Eka Purnamaningsih Putu Naratama Nugraha Putu Nomy Yasintha Rahmayanti, Dwi Sukma Ricky Dwipayana Sidauruk, Putri Sari Sihombing, Tulus P Sintya, Ni Putu Sintya Anastasia Suardika, I Putu Adi Sudiartini, Ni Wayan Ari Sumitra Jaya, I Gede Suprilyani, Ni Wayan Surpa, Wayan Swantara, Kadek Agus Tedi Erviantono Widhiastiti, Ni Made Setiawati Wita Dewi, Ni Komang Wulan Kencana, Ni Made Dharma Yogi Pratiwi, Ni Wayan Sonnia Yuda Putra, I Gst Ngr Herry Yudharta, Putu Dharmanu Yudharta, Putu Dhramanu