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Analisis Customer Rating dan Customer Review terhadap Keputusan Pembelian Produk Makanan Secara Online : Studi Kasus pada Konsumen Pengguna Jasa Pesan Antar Shopee Food di Kota Solo Annisa Indah Mutiasari; Anggit Dyah Kusumastuti; Rusnandari Retno Cahyani; Firdhaus Hari Saputro Al Haris
Jurnal Simki Economic Vol 7 No 2 (2024): Volume 7 Nomor 2 Tahun 2024
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/jse.v7i2.618

Abstract

The development of technology that is increasingly advanced today has led to changes in consumer behavior in buying food. The phenomenon of food delivery services through applications has made it easier for people to buy food without having to leave home. The purpose of this research is to determine the influence of customer rating and customer review variables on the purchasing decisions of food products through the Shopee Food delivery service in Solo City, Central Java. Respondents in this study are buyers who have used the food delivery service through Shopee Food, totaling 100 people. The results of the study indicate that, partially, the customer rating variable does not influence the purchasing decision, while the customer review variable affects the purchasing decision. The most dominant variable influencing this study is the customer review variable.
SISTEM INFORMASI MANAJEMEN SURAT PADA SMK TARUNA BALEN BOJONEGORO DENGAN MENGGUNAKAN PHP DAN MYSQL Dahlan Susilo; Firdhaus Hari Syahputra; Sri Huning Anwariningsih
JIMSTEK: Jurnal Ilmiah Sains dan Teknologi Vol. 1 (2019): JIMSTEK
Publisher : Fakultas Sains, Teknologi dan Kesehatan Universitas Sahid Surakarta

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Abstract

The development of information system technology makes everyone need presentation of information quickly and efficiently. The Taruna Vocational High School (SMK) under the foundation of Tholobin Roudlotut / Ma'arif NU Institution are still manually processing correspondence data both in letter filing and mailing. This can makes frequent errors in mail data storing and searching. In solving the problem, a latter data processing system is needed to support the success in data collection and storage of correspondence. System Information processing correspondence is discussed about processing and archiving mail. The objective of this system is to build a web-based mail management information system at Taruna Balen Vocational High School, Bojonegoro. Data collection method used interview method, observation and literature review. The method used Waterfall Method. The programming language was PHP and HTML and database used MySQL. Furthermore, tools and editors used XAMPP 3.6, Windows 10 Pro, Firefox, Adobe Photoshop CS3 and Ms. Office Visio 2010. Whereas, system testing used Alpha Testing with the Black Box method. The results of all tests on the login menu, the mail data and report menu have been successful. All systems have run quite well, safe in feasibility, easily understood in the appearance and the results obtained are appropriate to expectation. Thus, it can be concluded that the information system processing of correspondence are appropriate to expectation in processing letters data. It can be seen from the processing of letter data in inputting correspondence, the letter searching process, and also can speed up the performance of the administration staff.
MEMBANGUN SISTEM KOMPUTERISASI SURVEY PERIZINAN SEBAGAI SISTEM PENDUKUNG “SIPINTER” DI DPMPTSP KOTA SURAKARTA BERBASIS WEBSITE Muhammad Azhari; Firdhaus Hari Saputro Al Haris; Hardika Khusnuliawati
JIMSTEK: Jurnal Ilmiah Sains dan Teknologi Vol. 1 (2019): JIMSTEK
Publisher : Fakultas Sains, Teknologi dan Kesehatan Universitas Sahid Surakarta

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Abstract

The process of making a survey schedule in DPMPTSP Surakarta is still done manually. It used recording of survey schedule from agenda book. The process of making this survey schedule resulted ineffective and inefficient services. The aims of research is to create computerized system survey based on a website. The method used interviews, observation, literature review, documentation and waterfall modelling. This study produced a computerized survey system based on website for DPMPTSP Surakarta. This system is expected to accelerate and to facilitate employees in making survey schedules. The design of a computerized survey system includes managing survey schedule data, managing data from the results of reviews and managing user data. System testing used alpha and beta testing. Alpha testing by using black box testing method shows that 5 test cases and 19 test items. Thus, it can be concluded that the computerized survey system is 100% fulfilled or it can run as expected. The beta test results are done by calculating the overall average of each statement compared to the Likert Scale score category table. Therefore, it also can be concluded that the average of the results of testing acceptance is 90.3%. it means that all users receive the application properly.
RANCANG BANGUN TOKO ONLINE BUKET BUNGA WISUDA “CRAFTTY SOLO” BERBASIS WEBSITE MENGGUNAKAN METODE WATERFALL Putri Lestari; Firdhaus Hari Syahputra; Astri Charolina
JIMSTEK: Jurnal Ilmiah Sains dan Teknologi Vol. 1 (2019): JIMSTEK
Publisher : Fakultas Sains, Teknologi dan Kesehatan Universitas Sahid Surakarta

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Abstract

Craftty Solo is engaged in the sale of flower bouquets in graduation. The Marketing used social media such as Instagram, Whattshap and COD (Cash On Delivery). Therefore, the limitations product marketing is an obstacle in increasing sales turnover. The aim of this research is to create a online shop based on web of Craftty in expanding the marketing area. This study used waterfall method approach. This method is used to develop the system by a coherent step namely analysis, design, coding and testing. System design used Unified Modelling Language (UML). While, the testing system used the Webqual method. This research produces a website-based system in Craftty Solo. It has a menu of Home, Help, Contact Us, Bouquets and Dolls, Bouquet of flowers to facilitate the buying and selling process. Basides it also can expand the marketing area. Based on the results of testing system using Webqual method with 4 testing factors, namely Usability Quality, Information Quality, Interaction Quality and Overall, the results of total quality on website are 99.8%
PENERAPAN DATA MINING PADA TRANSAKSI PENJUALAN PULSA MENGGUNAKAN METODE ALGORITMA APRIORI Yoga Gemilang Kurniawan; Hardika Khusnuliawati; Firdhaus Hari Syahputra
JIMSTEK: Jurnal Ilmiah Sains dan Teknologi Vol. 3 (2021): JIMSTEK
Publisher : Fakultas Sains, Teknologi dan Kesehatan Universitas Sahid Surakarta

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Abstract

Gemilang Cell is a store that is engaged in Credit and Quota and has sales transaction data in it, one of which is the Gemilang Cell shop owner who wants to know the Pattern of Product Combination 1 with another to increase revenue in the shop. The problems faced by the current Gemilang Cell owner are the owner. confused in processing data and unable to know the pattern of product combination with one another means knowing the buyer bought the second product after buying the first product, therefore the data is processed using data mining techniques, one of the methods is the association method with a priori algorithm, data collection techniques used in this research is the observation of this research using the existing association method in the data. The results of this study were carried out using Weka software with a minimum support value of 0.10 (10%) and a confidence value of 1 (100%) rules obtained from the support and confidence values, namely 10 association rules. The association's rules result in the highest confidence value of 100% when purchasing Indosat Pulse 25 thousand, Simpati Credit 50 thousand, Indosat Sms Credit 5 thousand then buying simultaneously. Testing the system of weka in data mining with association rules can find itemset combination patterns from the sales of Pulse and Quota products at Gemilang Cell, so that information is obtained that is useful in increasing sales and can process stock inventory of Pulse and Quota products properly
RANCANG BANGUN SISTEM PRESENSI KARYAWAN BERBASIS WEBSITE TOKO IKA MUKTI PATI Tiyas widiastuti; Sri Huning Anwariningsih; Firdhaus Hari Syahputra
JIMSTEK: Jurnal Ilmiah Sains dan Teknologi Vol. 4 (2022): JIMSTEK
Publisher : Fakultas Sains, Teknologi dan Kesehatan Universitas Sahid Surakarta

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Abstract

An employee attendance system is a system that performs the attendance, checks attendance data recapitulation, and recapitulation employee payroll. The employee attendance system is expected to assist employees in performing attendance and assist Ika Mukti Stores in recapitulating employee attendance and making it easier for shop owners to calculate employee salaries. This study used the waterfall method as a system development method, and data collection techniques used literature study, interviews, and document analysis. System analysis and design implemented Unified Modeling Language (UML). The system testing method used the webqual 4.0 method measures the website covering system usability and quality as well as the user satisfaction method. It is measured by a user satisfaction survey using a questionnaire instrument from respondents, namely 7 employees, 1 shop owner, and 22 general respondents. There are 2 actors in this attendance system program which include the admin or shop owner and employees. This system login uses a username and password to start the attendance system. The admin has web access to manage employee data, check employee attendance recapitulation, and manage employee payroll. The employees have web access to make attendance and check their attendance recap. This presence system also produces information about employee attendance with a one click system that makes it easier for employees to make attendance and for shop owners to calculate employee payroll data. The results of the test show that the usability quality of the presence system website is easy to use, and the display design of this attendance system is also quite attractive. Regarding the quality of information, this presence system provides information that is easily understood by users and is quite complete. In terms of service interaction quality, the presence system is sufficient to provide convenience for employees in attendance. On all assessments, users are quite satisfied with the performance of the attendance system. The results of multiple linear regression testing indicate that the quality of the usability of the website has a reasonably attractive appearance, but some features are felt to be lacking, the quality of website information is quite complete and easy to understand, and the quality of user interaction with the website is sufficient to provide employee convenience. The results of the determinant coefficient test show the number 0.84 or 84%. It means that the user is helped by the employee presence system.
SISTEM INFORMASI ARSIP PEGAWAI PADA DPU PR KAB KARANGANYAR Diyah Ruswanti; Firdhaus Hari Saputra Al Haris
JIMSTEK: Jurnal Ilmiah Sains dan Teknologi Vol. 6 No. 02 (2024): JIMSTEK: Jurnal Ilmiah Sains dan Teknologi
Publisher : Fakultas Sains, Teknologi dan Kesehatan Universitas Sahid Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47942/jimstek.v6i02.1863

Abstract

Proses pengelolaan arsip pegawai di Dinas PU dan PR Kabupaten Karanganyar masih dilakukan secara manual, yang membutuhkan waktu. Tujuan peneliti adalah untuk membuat dan menerapkan Sistem Informasi Arsip Pegawai. Tujuannya adalah untuk meningkatkan kinerja pendataan Arsip Pegawai. Metodologi penelitian menggunakan pengumpulan data (data primer dan data sekunder) dan analisis data (analisis sistem menggunakan UML, desain teknologi, analisis kebutuhan sistem, pengujian sistem menggunakan Black Box dan Kuesioner). Menggunakan analisis sistem dengan SDLC (sistem life cycle), analisis sistem, perancangan dan desain sistem, pengimplementasian dan pengujian sistem. Perancangan dilakukan menggunakan UML (unified modelling language), pembangunan dilakukan menggunakan PHP (Hypertext Preprocessor) dan MySQL. Hasil pengujian black box menunjukkan bahwa sistem informasi arsip berjalan sebagaimana mestinya dan sudah memenuhi standar faktor kualitas fungsional. Hasil pengujian kuesioner menunjukkan bahwa informasi dari 30 responden menunjukkan 56,7% sangat setuju, dan informasi dari 30 responden menunjukkan bahwa penelitian ini bisa digunakan.
PENERAPAN FRAMEWORK LARAVEL PADA SISTEM INFORMASI PELAYANAN MASYARAKAT KELURAHAN JANTIHARJO KABUPATEN KARANGANYAR Muhammad Aqshal Syafatullah; Dwi Retnoningsih; Firdhaus Hari Saputro Al Haris
Merdeka Indonesia Jurnal International Vol 6 No 6 (2026): MIJI : Merdeka Indonesia Journal International
Publisher : Merdeka Indonesia Jurnal International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69796/miji.v6i6.674

Abstract

Pelayanan administrasi publik di Kelurahan Jantiharjo saat ini masih dilakukan secara manual, yang berdampak pada rendahnya efisiensi birokrasi dan lamanya durasi pelayanan. Penelitian ini bertujuan membangun sistem informasi E-SIKJA berbasis website untuk mendigitalisasi pengajuan surat, pengaduan masyarakat, serta penyajian informasi kelurahan agar lebih transparan. Metode pengembangan sistem menggunakan model Waterfall yang mencakup tahapan analisis kebutuhan, perancangan, pengkodean, hingga pengujian. Hasil pengujian Black-box Testing menunjukkan bahwa seluruh fitur sistem telah berjalan valid (100%). Sementara itu, Beta Testing memperoleh tingkat kelayakan sebesar 83,68% dengan kategori "Sangat Setuju". Simpulan penelitian ini adalah sistem E-SIKJA terbukti mampu meningkatkan kualitas pelayanan administrasi dan kepuasan masyarakat secara signifikan dibandingkan dengan metode konvensional sebelumnya. Sistem ini diharapkan menjadi model transformasi digital yang berkelanjutan bagi tata kelola kelurahan.
Rancang Bangun System Predictive Lead Scoring (PROSPECTA) untuk Menentukan Prospek Nasabah Deposito Berjangka Menggunakan Next.js Azizun Fathin Wahyu Lestari; Firdhaus Hari S A H; Diyah Ruswanti
Smart Comp :Jurnalnya Orang Pintar Komputer Vol 15, No 3 (2026): Smart Comp: Jurnalnya Orang Pintar Komputer
Publisher : Politeknik Harapan Bersama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30591/smartcomp.v15i3.10353

Abstract

Perkembangan teknologi informasi di sektor perbankan mendorong pemanfaatan data nasabah secara optimal untuk mendukung pengambilan keputusan berbasis data. Salah satu permasalahan yang dihadapi adalah kondisi lead overload, di mana jumlah calon nasabah tidak sebanding dengan kemampuan tim sales dalam melakukan tindak lanjut, sehingga pemasaran menjadi kurang efektif. Penelitian ini bertujuan untuk mengembangkan sistem Predictive Lead Scoring (PROSPECTA) berbasis web yang mampu membantu proses prioritas prospek nasabah deposito berjangka. Metode penelitian yang digunakan meliputi observasi, studi literatur, dan metode pengembangan sistem Waterfall.  Proses pengolahan data dilakukan menggunakan preprocessing Robust Scaler untuk menstabilkan skala data, serta penerapan algoritma Random Forest dalam membangun model prediksi. Sistem diimplementasikan dalam bentuk dashboard menggunakan Next.js yang menyajikan hasil prediksi probabilitas secara informatif. Hasil pengujian menunjukkan bahwa model memiliki tingkat akurasi sebesar 93%, serta seluruh fitur berjalan dengan baik berdasarkan pengujian blackbox dan API menggunakan Postman. Dengan demikian, prospecta mampu mendukung efektivitas kerja tim sales dalam menentukan prioritas prospek serta meningkatkan efisiensi pemasaran berbasis data
Rancang Bangun Dashboard LeadsUp Berbasis Predictive Lead Scoring Untuk Penentuan Target Nasabah Sendi Ainur Rokhimah; Astri Charolina; Firdhaus Hari S A H
Smart Comp :Jurnalnya Orang Pintar Komputer Vol 15, No 3 (2026): Smart Comp: Jurnalnya Orang Pintar Komputer
Publisher : Politeknik Harapan Bersama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30591/smartcomp.v15i3.10354

Abstract

Latar belakang masalah sektor perbankan masih menggunakan sistem pemasaran konvensional yang bersifat acak sehingga menyebabkan rendahnya konversi deposito berjangka dan tingginya biaya operasional tim sales. Tujuan penelitian merancang dan membangun dashboard LeadsUp yang mengintegrasikan hasil predictive lead scoring untuk menentukan target nasabah potensial. Metode penelitian dilaksanakan melalui tiga tahapan, yaitu identifikasi masalah untuk mengurai ketidakefektifan outbound call perbankan, pengumpulan data dan literatur, menggunakan Bank Marketing Dataset dari UCI Repository serta pengembangan sistem dengan menerapkan metode waterfall. Hasil penelitian berupa dashboard yang dibangun menggunakan stack teknologi React.js, Express.js, dan Supabase, yang menyediakan fitur dashboard admin (manajemen sales, distribusi leads dan validasi kredit) serta dashboard sales (pemantauan kerja individu, daftar leads dan riwayat kredit). Sistem divalidasi melalui 3 metode pengujian, yaitu Black Box Testing untuk verifikasi fungsionalitas antarmuka, Postman Testing untuk menjamin stabilitas integrasi API, serta Pengujian Model berbasis algoritma Random Forest yang menghasilkan tingkat akurasi klasifikasi prospek nasabah sebesar 87%. Dengan demikian, LeadsUp mampu membantu perbankan dalam meningkatkan strategi pemasaran melalui penentuan target nasabah berbasis data
Co-Authors AA Sudharmawan, AA Aditya Imam Ramadhan Agung Kuncoro Mukti Amri Eka Widayanto Anggit Dyah Kusumastuti Angky Sudarmono, Angky Annisa Indah Mutiasari Ari Wahono Ari Wibowo Ari Wibowo Arif Nugraha Hernanjaya Arifin, Akhmad Dakhilul Ariwibowo, Heru Arkha Cristya Primadana Arkha Cristya Primadana Armantya, Rian Zandy Astri Charolina Avin Wimar Budyastomo Aziz Jihadian Barid Azizun Fathin Wahyu Lestari Barid, Aziz Jihadian Bayu Ismunandar Bayu Prakoso, Bayu Budi Prabowo Dahlan Susilo Desyandri Desyandri Dhevanda Setya Nugraha Dwi Esti Wardani Dwi Ratna Sari Dwi Ratna Sari, Dwi Ratna Dwi Retnoningsih Dwi Retnoningsih Fathin Wahyu Lestari, Azizun Fidiyanto, Faqih Fitriyadi, Farid Fitriyadi, Farid H.M. Pandu Himawan Hastuti, Nurul Herawati, Fadhilah Heru Ariwibowo Khoirul Huda Khoirul Huda Khusnuliawati, Hardika Kohar Sulistyadi Kusumastuti, Anggit Dyah Mandansari, Titik Meilina Widiyaningsih Meilina Widiyaningsih Mella Aprilya Asih Moch. Bagoes Pakarti, Moch. Bagoes Mohan Adha Rifai Muhammad Aqshal Syafatullah Muhammad Azhari Muhammad Bagus Pakarti Murni Murni Murni Murni Mursyid, Chasmim Rohmadhan Mutiasari, Annisa Indah Noviyanti, Retno Nugroho Tri Wibowo Nurul Hastuti Pakarti, Muhammad Bagus Pratiwiyani Pratiwiyani Purwahana, Radite Putra, Alpin Kurnia Putri Lestari Radite Purwahana Rahmat Wisudawanto Ratna Wardani Retno Noviyanti Rifai, Mohan Adha rudi pranoto, rudi Rusnandari Retno Cahyani Ruswanti, Diyah Sendi Ainur Rokhimah Sri Huning Anwariningsih Sukmanaji Sukmanaji Tiyas widiastuti Veronica Sri Yunitasari Wardani, Dwi Esti Wibowo, Nugroho Tri Widayanto, Amri Eka Yoga Gemilang Kurniawan Yudi Setiawan Yunitasari, Veronica Sri