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Pengaruh Faktor Budaya dan Kepribadian terhadap Keputusan Pembelian Jauhari, Tontowi; Evi Husniati Sya’idah
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 8 No. 3 (2025): Alignment: Journal of Administration and Educational Management
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/07z7t732

Abstract

The decision to purchase a product or service is not an isolated act; it is the result of a long process influenced by various internal and external factors. The purpose of this study is to analyze the influence of culture and personality on purchasing decisions. This study employed a quantitative associative method, utilizing primary data, and a sample of 30 individuals. Data analysis was conducted using multiple regression. The results demonstrate that the cultural factor (X1) has a positive influence on purchasing decisions of 0.233, while the personality factor (X2) has a positive influence of 0.160. The coefficient of determination of 0.813 demonstrates that in addition to their independent influence, the cultural variable (X1) and personality variable (X2) also have a joint influence on purchasing decisions. These findings suggest that understanding consumer culture and personality is necessary for developing effective marketing strategies.   Keywords: Culture, Personality, Consumer Behavior, Purchasing Decisions
PATIENT DISCHARGE PROCESS AT X HOSPITAL : FLOW DIFFERENCES, IMPACTS, AND SOLUTION PLANS Jauhari, Tontowi; Hariyanti, Tita; Suminar Pertiwi, Dian
Journal of Community Health and Preventive Medicine Vol. 5 No. Issue Supplement 1 (2025): JOCHAPM Vol. 5, Issue Supplement 1, March 2025
Publisher : Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

Waiting time is one of the factors that affect patient perception of the quality of hospital services, and has an impact on patient satisfaction levels. The process of discharge from hospitalization is one of the factors that can cause low patient satisfaction. The purpose of this paper is to describe various understandings of the discharge process in hospitals X. This study uses qualitative methods. Data collection was carried out through unstructured observations and in-depth interviews with staff regarding the process of discharge of patients from hospitalization. This observation was carried out to observe the process of discharge of patients until the patient received medication using a time-motion study. In-depth interviews were conducted with related units such as inpatient units, inpatient pharmacies, inpatient cashiers, and inpatient registration places. The discharge of insurance patients has a different flow from other payment models. The time to discharge patients with insurance is longer because there is a confirmation process from the inpatient registration unit to the insurance company to get the final guarantee. This process takes an average of about 1 hour and is the longest method of patient discharge. This process involves the inpatient registration unit in charge of contacting the insurance to obtain final financing from the insurance.
Organizational injustice and workplace deviance: The mediating role of employee jealousy in manufacturing and service sectors Sustiyatik, Enni; Jauhari, Tontowi
Annals of Human Resource Management Research Vol. 5 No. 3 (2025): September
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v5i3.2936

Abstract

Purpose: This study investigates the effect of organizational injustice including distributive, procedural, and interactional injustice on workplace deviance, with employee jealousy as a mediating variable. The research aims to compare these relationships across two industrial sectors: manufacturing and services in Indonesia. Methodology: A quantitative survey design was employed involving 421 full-time employees from medium to large-sized companies located in East Java, Central Java, and Jakarta. A structured questionnaire using validated scales was distributed using stratified random sampling to ensure balanced sectoral representation. The analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) via SmartPLS 4.0 software (SmartPLS GmbH, Germany), and data preparation was performed using IBM SPSS 26.0. Results: The findings indicate that all three types of injustice significantly increase employee jealousy. Furthermore, jealousy is a strong predictor of workplace deviance. Mediation analysis shows that jealousy significantly mediates the relationships between each dimension of injustice and workplace deviance, with interactional injustice having the strongest overall effect. Conclusions: This study concludes that employee jealousy is a key emotional pathway through which organizational injustice leads to deviant behavior. The results emphasize the importance of fair interpersonal treatment within organizations. Limitations: The study is limited by its cross-sectional design and reliance on self-reported data, which may introduce bias. Contribution: To organizational behavior literature and offers practical insights for human resource management, particularly in emerging economies.
PENGARUH CONTENT MARKETING TERHADAP CUSTOMER ENGAGEMENT PADA TESTOEFL.ID Sya'idah, Evi Husniati; Jauhari, Tontowi
Jurnal Ecoment Global Vol. 7 No. 2 (2022): Edisi Agustus 2022
Publisher : Universitas Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35908/jeg.v7i2.2193

Abstract

ABSTRACT Nowadays, the development of social media is increasing rapidly. The company uses a wide variety of social media platforms to present interesting content. Instagram is one of the most interesting social media platforms. Through a well-managed marketing tool, the company can increase consumer attention and customer engagement. This study aims to determine the influence of content marketing on customer engagement in tests.id. This study presents quantitative descriptive research using classical assumption test analysis (Normality test, Homogeneity Test) and the ANOVA test, as well as the Scheffe test as a further test. The population used in this study was marketing content posts on Instagram accounts, testoefl.id, which numbered 147 on May 15th, 2022. Meanwhile, the number of samples in this study was limited to 30 posts with predetermined sample criteria. The results of the ANOVA test obtained a p-value < 0.05, which indicates that content marketing has a significant influence on customer engagement. After using the Scheffe test to do an ad hoc post-test, it was clear that the type of promotional post had a big impact on the average value of customer engagement compared to other types of posts. Keywords: content marketing, Instagram, customer engagement ABSTRAK Pada masa sekarang, perkembangan media sosial semakin pesat. Nyaris tidak ada yang tidak bisa dilakukan oleh platform digital. Untuk menghadirkan konten yang menarik, banyak bisnis yang menggunakan berbagai platform media sosial.Instagram adalah salah satu platform media sosial paling populer perusahaan dapat meningkatkan perhatian dan keterlibatan konsumen melalui pemasaran konten yang dikelola dengan baik. Tujuan dari penelitian ini adalah untuk melihat bagaimana pemasaran konten mempengaruhi keterlibatan pelanggan dalam testoefl.id. Ini adalah studi deskriptif kuantitatif yang menggunakan pengujian hipotesis tradisional (tes normalitas dan homogenitas) serta tes ANOVA dan Scheffe. Populasi yang digunakan dalam penelitian ini adalah pos konten marketing pada akun Instagram testoefl.id yang berjumlah 147 pada 15 Mei 2022. Sedangkan jumlah sampel dalam penelitian ini sebanyak 30 pos dengan kriteria sampel yang sudah ditentukan. Hasil dari uji ANOVA didapatkan p-value <0.05 yang mengindikasikan bahwa konten marketing memiliki pengaruh yang signifikan terhadap customer engagement. Setelah dilakukan uji pos hoc dengan menggunakan uji Scheffe menunjukkan tipe pos promosi memiliki perbedaan nilai rata-rata customer engegament yang signifikan jika dibandingkan dengan tipe pos yang lainnya. Kata Kunci: konten marketing, Instagram, customer engagement
OPTIMALISASI PENINGKATAN SUMBER DAYA MANUSIA PENEGAK HUKUM DALAM IMPLEMENTASI TILANG ELEKTRONIK Setiawan, Edi; Jauhari, Tontowi
The Juris Vol. 8 No. 2 (2024): JURNAL ILMU HUKUM : THE JURIS
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat STIH Awang Long

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56301/juris.v8i2.1373

Abstract

The use of motorized vehicles in daily life can have a negative impact, namely traffic jams and accidents originating from traffic violations, thus requiring law enforcement efforts. This research aims to find out, analyze and criticize law enforcement regarding traffic violations. This research aims to explore the importance of improving human resources (HR) of the Indonesian National Police (Polri) in implementing electronic traffic fines as an effort to enforce the law against traffic violations. Traffic violations are a common problem in big cities, often caused by the increasing number of motorized vehicles. Electronic fine enforcement, or Electronic Traffic Law Enforcement (ETLE), utilizes technology such as CCTV cameras to detect violations and increase the transparency and efficiency of the legal process. This research uses an empirical juridical type, namely an approach that aims to examine the extent to which law is implemented and functions in society. which in this research is research that uses literature, which involves collecting data through book review literature, journals and official documents. The data collected aims to analyze the relevance of law enforcement theory and practice in the context of electronic fines. The research results show that electronic fines support more modern and efficient law enforcement while helping to improve road safety and order. However, the success of implementing ETLE is very dependent on the competence of Polri's human resources. Therefore, improving the quality and capacity of Polri's human resources is very important to ensure the sustainability of digital transformation in traffic law enforcement.
Perception and Implementation of the Islamic Community Development Study Program in Indonesia Yusuf, Abd.Gappar; Yanti, Fitri; Budiwiranto, Bambang; Faizal, Faizal; Jauhari, Tontowi
Jurnal Indonesia Sosial Teknologi Vol. 5 No. 7 (2024): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v5i7.1206

Abstract

The development of community development science has been studied by Western countries since 1925, with a focus on social development and community welfare. In 1995, Indonesia underwent a knowledge transformation by introducing the applied science of Islamic Community Development, which combines social science and Islamic values. The Islamic Community Development program has been popular in Indonesia until 2023 but remains unknown internationally. The aim of this research is to analyze the perception of the program and the implementation of Islamic community development theories on society as the focal point of community development studies in Indonesia. This research is a qualitative analysis with a phenomenological approach and a holistic perspective. Data collection was conducted through focus group discussions, observations, interviews, and document studies. The results of this research analyze that: (1) The perception of the Islamic community development program, in terms of concepts, scope, and goals, still varies among individuals, thus requiring a comprehensive concept to align perceptions regarding the Islamic community development program.