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The Effect of Work Life Balance and Work Engagement on Employee Loyalty and Performance Rahmansyah, Ahmad Maulana; Utami, Hamidah Nayati; Prasetya, Arik
Profit: Jurnal Adminsitrasi Bisnis Vol. 17 No. 1 (2023): Profit: Jurnal Adminsitrasi Bisnis
Publisher : FIA UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.profit.2023.017.01.2

Abstract

The purpose of the research is to determine the effect of work-life balance and work-engagement on employee loyalty and performance at a coffeeshop in Malang city. Competition between cafe entrepreneurs is getting tougher, so the growth of coffeeshops is also getting faster, and employees are always required to develop their performance and increase productivity and loyalty at work which leads to the Coffeeshop's performance. Coffeeshop's performance must pay attention to the work-life balance and work-engagement of employees as an important factor to make a policy to maintain work productivity and employee performance. This study uses quantitative research methods and the research sample was 54 employees selected by random sampling technique. The data collection was a questionnaire technique, and be analyzed using Structural Equation Modeling-Partial Least Square (SEM-PLS). The result of the research is that worklife-balance and work-engagement are one of the factors that influence employee performance and  loyalty in working at a coffeeshop in Malang city.
The Impacts of Perceived Organizational Support and Work Environment on Employee Performance: The Mediating Effects of Job Satisfaction Ratnasari, Desi; Nayati Utami, Hamidah; Prasetya, Arik
Profit: Jurnal Adminsitrasi Bisnis Vol. 17 No. 2 (2023): Profit : Jurnal Adminsitrasi Bisnis
Publisher : FIA UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.profit.2023.017.02.10

Abstract

One of the employees required to have optimal performance is an employee within the scope of a health service organization. There are indications of problems in the performance of non-medical health workers at Aliyah General Hospital, Kendari City, Southeast Sulawesi. Researchers built the perception that their low performance could be influenced by perceived organizational support, work environment, reward, punishment, or job satisfaction. The study was conducted at Aliyah General Hospital (1, 2, and 3) in Kendari City, Southeast Sulawesi. This study used a quantitative approach with 157 respondents. Data analysis used Partial Least Square-Structural Equation Modeling (PLS-SEM) with the help of SmartPLS 3 software. The results showed that perceived organizational support did not significantly affect employee performance and job satisfaction. In contrast, the work environment significantly affected employee performance and job satisfaction. Job satisfaction has a significant effect on employee performance. Job satisfaction cannot mediate perceived organizational support on employee performance; on the contrary, it has a mediating effect on the work environment on performance. The results of this study indicate that the performance of employees of the Aliyah General Hospital in Kendari City is driven by their work environment, especially the support of colleagues.        
A review of how leadership justice, and job satisfaction interact to shape counterproductive work behavior Pradikto, Arhamedho Akbar Panotonagoro R.; Prasetya, Arik; Hutahayan, Benny
Annals of Human Resource Management Research Vol. 5 No. 1 (2025): March
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v5i1.2860

Abstract

Purpose: This review explores the interplay between leadership, job satisfaction, organizational justice, and counterproductive work behavior (CWB) in organizational settings. Research Methodology: The analysis synthesizes findings from various studies, focusing on the Leader-Member Exchange (LMX) theory and its implications for job satisfaction and CWB. A total of 14 articles were reviewed: four focused on LMX's impact on job satisfaction and CWB, five examined the role of organizational justice in shaping these variables, and five investigated the mediating role of job satisfaction in the LMX-CWB relationship. Results: The review highlights that positive LMX relationships, characterized by trust, respect, and mutual commitment, significantly enhance job satisfaction and reduce CWB. The findings underscore the importance of fostering positive LMX interactions and ensuring fairness in organizational processes to mitigate CWB. Conclusions: The study concludes that Effective leadership and organizational justice are vital for promoting job satisfaction and minimizing counterproductive behaviors in the workplace. Understanding these dynamics is essential for creating healthier and more productive work environments. Limitations: One limitation of this review is that it primarily focuses on existing literature, which may not encompass all relevant studies or perspectives on the topic. Contribution: This review contributes to the field of organizational behavior and management by providing a comprehensive understanding of how leadership and organizational justice influence employee attitudes and behaviors. This finding offers valuable insights for academics and practitioners aiming to address CWB and enhance workplace dynamics.
Mapping the Intellectual Core of Technology Adoption in Digital Startups: A Bibliometric Analysis via Bibliographic Coupling and Co‑Word Networks Rosalin, Sovia; Raharjo, Kusdi; Utami, Hamidah Nayati; Prasetya, Arik
International Journal of Environment, Engineering and Education Vol. 7 No. 3 (2025)
Publisher : Three E Science Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55151/ijeedu.v7i3.355

Abstract

Digital startups are reshaping markets through the use of AI, cloud computing, and blockchain; however, scholarship on how these firms adopt technology remains fragmented. This study systematically maps the intellectual structure and thematic fronts of research on technology adoption in digital startups. A field-tagged Scopus search conducted in September 2025 (coverage 2000–2025) was cleaned and harmonized using a VOSviewer. After de-duplication, 2,243 documents were analyzed via bibliographic coupling (knowledge structure) and co-word analysis (thematic). Four coherent clusters emerge. Strategic innovation and leadership function as the governance backbone that shapes adoption decisions and risk appetite. Sustainable, data-driven business models translate adoption into performance outcomes through analytics capability and value capture. Corporate entrepreneurship within innovation ecosystems bridges firm-level capability with external partners, investors, and accelerators, linking adoption speed to ecosystem embeddedness. Digital business transformation operationalizes AI/cloud investments into processes and customer journeys. Cross-cutting co-word foci, such as perceived usefulness/user experience and organizational readiness, act as mechanisms connecting individual cognition with organizational capability. Emergent topics in policy, regulation, and platform governance appear as boundary conditions that enable or constrain adoption trajectories. The mapping provides an integrative lens organized along two axes: cognitive evaluation and organizational capability that jointly explain adoption in digital startups. It identifies gaps in external enablers and capability maturation paths. A forward-looking agenda is proposed, featuring multi-level models that link cognition, capability, and growth, as well as quasi-experimental evaluations of interface simplification and onboarding, cross-country comparisons of regulatory regimes, and longitudinal tracking of platform transitions.
Makassar City Tourism Readiness in the New Normal Period of the COVID-19 Pandemic Alamsyah, Andi Indra Saputra; Prasetya, Arik; Abdillah, Yusri
Journal of Indonesian Tourism and Development Studies Vol. 10 No. 2 (2022)
Publisher : Graduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2022.010.02.04

Abstract

Tourism plays a crucial role in driving economic growth, but the COVID-19 pandemic has severely affected the industry, including in Makassar City, Indonesia. This study aims to investigate the readiness of tourism to address the challenges posed by the pandemic and to identify the factors influencing this readiness. Specifically, the study focuses on the perceptions of tourism readiness based on the Travel and Tourism Competitiveness Index (TTCI) sub-index. Data was collected through surveys conducted in Makassar City using non-probability quota sampling. A quantitative-descriptive approach was employed, and the collected data were analyzed using multiple linear regression techniques. The study primarily examines the impact of two factors, namely the enabling environment and travel and tourism policy and enabling conditions, on tourism readiness. The study's findings reveal that enabling environment, travel, tourism policy, and enabling conditions contribute significantly to tourism readiness in Makassar City. However, the travel and tourism policy and enabling conditions variable influence tourism readiness substantially. Indicators such as the prioritization of travel and tourism indicators and the openness indicator received high scores, further supporting the significance of these factors. The implications of these findings are valuable for policymakers and government authorities involved in the tourism sector. The study provides valuable insights into the areas that need to be prioritized and improved to enhance tourism readiness in Makassar City. By focusing on creating an enabling environment and implementing effective travel and tourism policies, the government can shape strategies that foster resilience and recovery in the tourism industry amidst the ongoing challenges posed by the COVID-19 pandemic. Keywords: COVID-19 Pandemic, Economic Growth, Tourism Readiness, TTCI Sub-Index.