Article Per Year (5 Year)
p-Index From 2020 - 2025
5.134
P-Index
This Author published in this journals
All Journal Jurnal Pariwisata Pesona JURNAL KOLABORASI KOMUNIKA Policy & Governance Review Panggung Jurnal Tata Kelola dan Akuntabilitas Keuangan Negara Kumawula: Jurnal Pengabdian Kepada Masyarakat Responsive: Jurnal Pemikiran dan Penelitian Administrasi, Sosial, Humaniora dan Kebijakan Publik Jurnal Inovasi Penelitian JOPPAS: Journal of Public Policy and Administration Silampari AMAR (Andalas Management Review) JKTP Pusaka : Journal of Tourism, Hospitality, Travel and Business Event Journal of Mandalika Review JANE (Jurnal Administrasi Negara) Society Panggung
Mas Dadang Enjat Munajat
Department Of Public Administration, Faculty Of Social And Political Sciences, Universitas Padjadjaran, Bandung, Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

Published : 29 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : JURNAL KOLABORASI

 1 
Agile Governance Dalam Meningkatkan Layanan Kegawatdaruratan Cirebon Siaga 112 di Kota Cirebon Firmansyah, Alya Nisrina; Munajat, Mas Dadang Enjat
Kolaborasi : Jurnal Administrasi Publik Vol 11, No 1 (2025): April 2025
Publisher : Department of Public Administration, Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kjap.v11i1.17415

Abstract

In order to improve the quality of public services, the Cirebon City Government has taken agile steps to provide effective and efficient emergency services for the community through the Cirebon Siaga 112 service. Cirebon Siaga 112 is an adoption of the Single Number of Emergency Calls (NTPD) 112 service concept that provides integrated complaint services to facilitate the handling of emergency conditions with a single number 112 that can be accessed by the public 24 hours without a call fee. This study aims to describe the application of Agile Governance in the implementation of Cirebon Siaga 112 public services in Cirebon City, using the Agile Governance theory proposed by Luna et al. (2015). This research uses a qualitative approach, for data collection techniques carried out are interviews, observation and documentation. The results showed that the implementation of Cirebon Siaga 112 in Cirebon City has been quite good in applying the principles of Agile Governance to improve the quality of public services that are more effective and efficient. However, the Human Focused principle still needs improvement related to community participation. This recommendation aims to optimize the application of Agile Governance principles in the implementation of Cirebon Siaga 112 public services in Cirebon City and provide implications for other regions on the importance of adopting technology-based services and involving the community in developing public service innovations.
Agile Governance Dalam Meningkatkan Layanan Kegawatdaruratan Cirebon Siaga 112 di Kota Cirebon Firmansyah, Alya Nisrina; Munajat, Mas Dadang Enjat
Kolaborasi : Jurnal Administrasi Publik Vol. 11 No. 1 (2025): April 2025
Publisher : Department of Public Administration, Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kjap.v11i1.17415

Abstract

In order to improve the quality of public services, the Cirebon City Government has taken agile steps to provide effective and efficient emergency services for the community through the Cirebon Siaga 112 service. Cirebon Siaga 112 is an adoption of the Single Number of Emergency Calls (NTPD) 112 service concept that provides integrated complaint services to facilitate the handling of emergency conditions with a single number 112 that can be accessed by the public 24 hours without a call fee. This study aims to describe the application of Agile Governance in the implementation of Cirebon Siaga 112 public services in Cirebon City, using the Agile Governance theory proposed by Luna et al. (2015). This research uses a qualitative approach, for data collection techniques carried out are interviews, observation and documentation. The results showed that the implementation of Cirebon Siaga 112 in Cirebon City has been quite good in applying the principles of Agile Governance to improve the quality of public services that are more effective and efficient. However, the Human Focused principle still needs improvement related to community participation. This recommendation aims to optimize the application of Agile Governance principles in the implementation of Cirebon Siaga 112 public services in Cirebon City and provide implications for other regions on the importance of adopting technology-based services and involving the community in developing public service innovations.
Co-Authors Amira, Zalfa Anees Janee Ali Angelia Tio Tobing Annisa Putri Setianingsih Anry Firmansyah Batari, Calista Candradewin Candradewin Candradewini Candradewini Candradewini Candradewini Candradewini Candradewini, Candradewini Cecep Ucu Rakhman Elisa Susanti Evi Novianti Evi Novianti Evi Novianti Firda Rahmayanti Firda Rahmayanti Firmansyah, Alya Nisrina Gumelar, Rizky Harish Hasbi Rahman Wakila Heru Nurasa Imanudin Kudus Indria Widyawan Ira Irawati Iriana Bakti Kalsum, Wa Ode Umi Mas Halimah Miftah, Ahmad Zaini Muhammad Reza Budiman Nugroho, Abiyoga Bimo Nurfaiziya, Salwa Prihatmanto, Hepnu Nur R.Ahmad Buchari Rahman, Farid Asfari Ratu Sinar Sari Tanjung Rayinda Nur Annisa Rd. Ahmad Buchari Rd. Ahmad Buchori Regina Shintya Dewi J Reiza D. Dienaputra Reyhan Rahadian Ridwan Akhmad Nugraha Rita Myrna Riyan Hafrienda Salwa Nurfaiziya Setiyowati, Yeni Sinta Ningrum Tanjung, Ratu Sinar Sari Tiara Fazreen Khaerunisa Uud Wahyudin Yuliana, Rahma Yulianandaris, Yulianandaris Yustikasari Zahra, Nashwa Safiya Oktovia