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All Journal Journal of Economic, Bussines and Accounting (COSTING) Jurnal Ilmiah Edunomika (JIE) Journal of Contemporary Governance and Public Policy Jurnal Pengabdian kepada Masyarakat Jurnal Pengabdian Kepada Masyarakat Sosiosaintifik Journal of Research and Development on Public Policy Konstitusi: Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
Burhanuddin
Administrasi Publik Fakultas Ilmu Sosial Universitas Puangrimaggalatung
Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Kualitas Pelayanan di Kantor Desa Barangmamase Kecamatan Sajoanging Kabupaten Wajo Lala Tasya Anjalika Syam; Burhanuddin Burhanuddin; Yuniarni Yuniarni; Darwis Darwis
Journal of Research and Development on Public Policy Vol. 5 No. 1 (2026): Maret: Journal of Research and Development on Public Policy
Publisher : Lembaga Pengkajian Dan Pengembangan Sumberdaya Pembangunan (lppsp)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58684/jarvic.v5i1.187

Abstract

This research aims to describe the quality of service at the Barangmamase Village Office, Sajoanging District, Wajo Regency. The research uses a descriptive qualitative approach with five dimensions of SERVQUAL, namely tangible (physical evidence), reliability (reliability), responsiveness (responsiveness), assurance (guarantee), and empathy (empathy). Data was obtained through interviews, observations, and documentation, with informants from village officials and the community. The results show that the dimensions of reliability and responsiveness obtained a good assessment, while the dimensions of empathy and assurance still need to be improved. The dimension of physical evidence shows that there are several deficiencies in the facilities available at the village office. Overall, the quality of service at the Barangmamase Village Office has shown quite good results, although it still needs to be improved in terms of assurance, empathy, and tangible to increase community satisfaction with public services. Based on the results of this study, it is suggested that the Barangmamase Village Office pay more attention to the aspects of empathy and assurance to increase community satisfaction.
Collaborative Policy Innovation for Accelerating Land Acquisition in the Economic Hub of Indonesia R Agus Marhendra; Siti Aminah; Burhanuddin Burhanuddin; Aulia Rahman
Journal of Contemporary Governance and Public Policy Vol. 6 No. 2 (2025): (October 2025)
Publisher : Pusat Penelitian Ilmu Sosial dan Humaniora Kontemporer, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46507/jcgpp.v6i2.729

Abstract

Land acquisition for the public interest in Indonesia frequently encounters complex bureaucracy, inefficiencies, and community resistance, which impede the implementation of National Strategic Projects (NSPs). This study examines policy innovation in land acquisition through multi-stakeholder collaboration in South Sulawesi Province, where Makassar is the provincial capital and the economic hub of eastern Indonesia. The analysis also highlights urban expansion into Gowa Regency, which heightens both the urgency and the complexity of land provision for infrastructure projects. Using a qualitative case-study design, data were gathered through in-depth interviews, participant observation, and documentary analysis. The findings indicate that collaborative approaches expedite land acquisition, improve transparency, and reduce the risk of social conflict. Models that involve central and local government, private-sector actors, community representatives, and facilitation forums have proved effective in strengthening legitimacy and trust. Strategic recommendations include institutionalising facilitation forums, advancing digital transformation in land-acquisition governance, and reformulating compensation schemes to ensure equity and accountability. By embedding collaboration, transparency, and fairness, the study contributes to more inclusive and responsive public policy while supporting the sustainability of NSPs. It also aligns with the Sustainable Development Goals (SDGs)—notably Goal 9 on resilient infrastructure, Goal 11 on sustainable cities and communities, and Goal 16 on strong institutions—offering practical pathways for inclusive and sustainable development.
THE RELATIONSHIP BETWEEN EMPLOYEE ENGAGEMENT AND BONUS COMPENSATION TO MARKETING STRATEGY IMPROVEMENTIN INDONESIAN SMES Burhanuddin Burhanuddin
INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS Vol. 1 No. 10 (2025): INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
Publisher : CV. Adiba Aisha Amira

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Abstract

This study examines the complex connections among employee involvement, bonus pay, and enhancement of marketing strategies in Small and Medium-sized Enterprises (SMEs) in Indonesia. A thorough study was carried out, collecting feedback from 268 individuals from various sectors and job positions. The research uses Structural Equation Modeling with Partial Least Squares (SEM-PLS) to examine the data. The results show important connections: employee involvement has a good effect on upgrading marketing strategies, and more pay is crucial in boosting employee engagement and directly affecting the effectiveness of marketing strategies. The research provides useful information for Indonesian small and medium-sized enterprises looking to enhance employee interactions and reward systems to achieve better marketing results.
Co-Authors Amna Mawardi Andi Nurul Qalbi Aulia Rahman Baso Anugrah Darwis Devi Yuliantina Ekayani Burhanuddin Fahmi Syam Fera Firyal Thahir Hamka Hamka Hendy Tannady Irdiana, Sukma Iwan Mamminanga Jacob, Jufri Jacomina Vonny Litamahuputty Jamal Qadar Lala Tasya Anjalika Syam Lisnawati Lisnawati M. Yusuf Alfian Rendra Anggoro KR Mega Arisia Dewi Muhamad Irfan Florid Muhammad Justiawal Muhammad Salman Alfansuri Jacob Murdaya Musran Munizu Nur Anita Safitri Nurchayati Nurchayati R Agus Marhendra Ramli Semmawi Sipakoly, Selly Siska Yuli Anita Siti Aminah Sulistyo Budi Utomo Syupriadi Yulastri Musfika Yuniarni Yusran Yusran Yusran Yusran Yusuf