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Endang Indartuti
Universitas 17 Agustus 1945, Surabaya, Indonesia
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Penerapan Good Governance dalam Pelayanan Cetak Ulang KTP-el di Kantor Kelurahan Barata Jaya Ria, Catur Ajeng Kartika; Indartuti, Endang
Saraq Opat: Jurnal Administrasi Publik Vol 6 No 1 (2024): Januari : Saraq Opat : Jurnal Administrasi Publik
Publisher : Universitas Gajah Putih

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55542/saraqopat.v6i1.831

Abstract

The principle of Good Governance is good governance implemented by the government to provide public services. The implementation of Good Governance through public services is a manifestation that is very close to the community, especially in terms of population administration. Based on this, the aim of this research is to find and analyze the benefits of implementing good governance and the quality of public services in e-KTP reprinting services in Baratajay Village using the main principles of good governance. This research is qualitative research with three data collection methods: interviews, observation, and documentation. The data analysis used in this research draws conclusions from the data collected. The results obtained were the finding that the e-KTP reprinting service at the Baratajaya Village Office was an example of good governance in the form of good population administration services provided by the Baratajaya Village Office to the community. Based on the entire research process, it can be concluded that the e-KTP reprint service applies the main principles of good governance: Participation, Accountability and Transparency. This can be carried out properly and synergy between the Subdistrict Office parties must be maintained.
Tata Kelola Pembangunan Kampung Wisata Lawas Maspati: Analisis Perspektif Kebijakan, Partisipasi Masyarakat, Dan Keberlanjutan. Cahya Megananda, Astrid Eka Wahyu; Indartuti, Endang
Saraq Opat: Jurnal Administrasi Publik Vol 5 No 2 (2023): Juli : Saraq Opat : Jurnal Administrasi Publik
Publisher : Universitas Gajah Putih

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55542/saraqopat.v5i2.837

Abstract

A tourism program called Kampung Wisata is being developed by the Surabaya City Government, such as Kampung Lawas Maspati. This village is considered one of the leading cultural assets and tourism potential in the city of Surabaya, with historical value and various cultural attractions. Even though it has profitable potential, its status as a Tourism Village faces a number of challenges, such as the government's weak role in managing cultural assets and modernization trends that threaten its existence. The number of tourists decreased during the Covid-19 pandemic, therefore this research was conducted to present and examine the development process so that tourism continues to operate in the midst of the pandemic. The concept used by researchers is Good Tourism Governance according to Bambang Sunaryo (2013). The data collection technique through observation, interviews and notes, at the Kampung Lawas Maspati Surabaya location is a type of qualitative research. The aim of this research is to apply the principles of Good Tourism Governance in the development of Kampung Lawas Maspati. The findings from researchers indicate that of the 10 principles of Good Tourism Governance, there are 2 principles that have not been fully fulfilled and implemented optimally, namely the principle of environmental tolerance and the principle of program monitoring and evaluation.
PENINGKATAN PRODUKTIVITAS, E-COMMERCE DAN MANAJEMEN USAHA UKM PAWON ANDI DI KOTA SURABAYA Rahmiyati, Nekky; Sri Andayani, Sri Andayani; Indartuti, Endang
Jurnal Kreativitas dan Inovasi (Jurnal Kreanova) Vol 2 No 2 (2022): Mei
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (295.538 KB) | DOI: 10.24034/kreanova.v2i2.5272

Abstract

Tujuan Kegiatan Pengabdian Masyarakat pelatihan dan pendampingan peningkatan produktivitas, e commerce dan manajemen usaha pada UKM Pawon Andi di Surabaya. Metode yang digunakan berupa pelatihan dan pendampingan untuk meningkatkan produktivitas dan penggunaan E comerce pada UKM Pawon Andi,dan pendampingan berupa konsultasi tentang Manajemen usaha, dan akuntansi permasalahan yang dihadapi 1) Aspek produksi dalam proses mengembangkan  adonan masih menggunakan suhu ruang tanpa alat 2) Aspek pemasaran masih mengandalkan pesanan dan memenuhi warung sekitar dengan  konsinyasi 3) Aspek Manajemen Usaha/ Keuangan/ Akuntansi karena masih menggunakan pola manajemen rumah tangga dan bersifat konvensional. Hasil yang di peroleh oleh UKM Pawon Andi 1. Diberikan alat proofer dan pelatihan penggunaan alat/ mesin dengan metode learning by doing dan terjadi peningkatan produktivitas Jika menggunakan mesin ini, 2.Melakukan pemasaran produk dengan E-commerce dengan pelatihan dan pendampingan mempercantik postingan produk di sosmed serta melakukan rephoto produk untuk sosmed & marketplace 3. UKM Pawon Andi mampu menggunakan aplikasi pembukuan. Kegiatan pengabdian kepada masyarakat yang diterapkan melalui pendampingan dan pelatihan ini dapat memberi manfaat kepada UKM Pawon Andi. Selanjutnya menyarankan perlu kesinambungan kegiatan dan evaluasi setelah kegiatan pengabdian kepada masyarakat ini dilakukan. Sehingga UKM Pawon Andi bisa lebih berdaya saing dan bisa berkembang dan berkontribusi dalam membuka lapangan kerja serta menumbuhkan wirausaha baru.  
Parking Retribution Management at the Transportation Service of Sidoarjo Regency Fardana, Miftachul; Indartuti, Endang; Rochim, Achluddin Ibnu
Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran Volume 12, Issue 2, 2025
Publisher : Pendidikan Administrasi Perkantoran, Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the management of parking fees by the Sidoarjo Regency Transportation Agency and identify inhibiting factors and optimization efforts. Using descriptive qualitative methods, this study examines the implementation of management functions, including planning, organizing, implementing, and controlling (POAC). The results indicate that the planning aspect faces data validity constraints, resulting in unrealistic revenue targets. Organization is hampered by contractual disputes with third parties, which weakens field coordination. Field implementation is still characterized by manual practices that are prone to leaks, while supervision has not been effective in suppressing illegal parking. The main inhibiting factors include limited Human Resources (HR), public rejection of the payment culture, and a non-integrated system. Efforts undertaken include digital transformation (e-parking) and joint operations. This study recommends accelerating digitalization and improving databases to increase Regional Revenue (PAD).
Co-Authors Achluddin Ibnu Rochim Achluddin Ibnu Rochim, Achluddin Ibnu Ahmad Salman Al Farisi Ainur Rochmawan, Reza Aisy Zuhdan, Hamdan Aliatin, Nurjannahtin Aulia, Natasya Nur Baehaqi Cahya Megananda, Astrid Eka Wahyu Cahya Prameswari, Regita Cintyawati, Birantika Dhani Ananda Tongka, Andreas Dida Rahmadanik Dina Zachrawan, Fara Fardana, Miftachul Febyana, Tria Fitrianto, Alif Bagus Hartono, Supri ibnu rochim, Achluddin ika indriyani Indah Murti, Indah Irmayanti, Eka Wahyu Toriq Kusnan, Kusnan Lutfia, Putri Liana M.Kendry Widiyanto Masula, Imroatu Choiroh Mufidah, Makhrita Nabilla Larasati Nekky Rahmiyati Novalia, Intan Nunuk Rukminingsih, Nunuk Nurhalizah, Siti Pekuwali, Pelipus Perdata, Raden Dion Erik Pramesti, Vicka Puspitarini, Salma Putri, Setya Nanda Anggela Rachman, Novia Ayu Dwi Radjikan Radjikan Radjikan Radjikan Radjikan, Radjikan Rahayu, Hilfa Putri Ria, Catur Ajeng Kartika Rochmah, Syafinatur Rudy Handoko Sari, Anggita Oktavia Dewi Puspita Setiyowati, Tiara Tri Soenarjanto, Bagoes Soenarjanto, Bagoes Sri Andayani Sri Andayani, Sri Andayani Sukristyanto, Agus sukristyanto, Agus Sulistiya Hayyu Pujaningsih Sunu Diah Widagdo Syafaatun, Afni Tegar Erlangga, Bagus Teguh Santoso Thetool, Yonas Titiek Rachmawati Ulil Azmi Sugiyanto, Moch Ulvia, Fanesa Nahdlatul Wahyu Dwi Astuti Wibowo, Judhi Hari Yudistira, Archan Yusuf Hariyoko Zakariya, Zakariya