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Analisis Hambatan Administrasi dalam Pelaksanaan Program Rujuk Balik Prolanis Pasien BPJS di RS Bhayangkara TK II Sartika Asih Khoerina Nurul Fadhilah; Sani Fitriyani
Jurnal Riset Sains dan Kesehatan Indonesia Vol. 3 No. 4 (2026): Juli-Agustus
Publisher : CV. Science Tech Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69930/jrski.v3i4.900

Abstract

Penelitian ini bertujuan menganalisis hambatan administrasi dalam pelaksanaan Program Rujuk Balik (PRB) Prolanis bagi pasien BPJS Kesehatan di RS Bhayangkara TK II Sartika Asih. Penelitian menggunakan metode kualitatif deskriptif dengan teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi. Informan penelitian terdiri atas Kepala Instalasi Rekam Medis, PIC BPJS rumah sakit, dan petugas administrasi rawat jalan. Hasil penelitian menunjukkan bahwa pelaksanaan PRB telah sesuai dengan Standar Operasional Prosedur (SOP) dan ketentuan BPJS Kesehatan. Selama Januari sampai April 2026 tercatat 8.079 peserta prolanis, dengan 213 pasien mengikuti PRB dan capaian target rata-rata sebesar 91,81%. Namun, pelaksanaan program masih menghadapi hambatan berupa rendahnya pemahaman pasien mengenai PRB, kecenderungan pasien tetap berobat ke rumah sakit, keterbatasan ketersediaan obat di FKTP, ketidaklengkapan dokumen administrasi, keterbatasan jam pelayanan, serta gangguan jaringan. Oleh karena itu, diperlukan peningkatan edukasi kepada pasien, penguatan koordinasi antar fasilitas kesehatan, dan optimalisasi sistem administrasi untuk mendukung efektivitas pelaksanaan Program Rujuk Balik.
Mobile-Based Physician Information System Integrated with Hospital Information System at TK III Ciremai Hospital Sunanto; Sani Fitriyani; Rini Suwartika Kusumadiarti
Greenation International Journal of Engineering Science Vol. 4 No. 3 (2026): (GIJES) Greenation International Journal of Engineering Science (September - No
Publisher : Greenation Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijes.v4i3.1306

Abstract

The rapid advancement of health information technology has encouraged hospitals to provide fast, accurate, and integrated healthcare services that support physicians' clinical decision-making. At TK III Ciremai Hospital, access to patient information and electronic medical records is currently limited to desktop- and web-based Hospital Information Systems (HIS), restricting physicians' mobility and reducing the efficiency of healthcare service delivery. This study aims to design a mobile-based Physician Information System integrated with the Hospital Information System (HIS) to enable physicians to securely access clinical information through Android smartphones. A qualitative research approach was employed using observation, semi-structured interviews, and document analysis to identify system requirements. The system was designed using the Waterfall software development model, while Java, MySQL, RESTful APIs with JSON data exchange, and Unified Modeling Language (UML), including Use Case Diagrams and Entity Relationship Diagrams (ERD), were utilized to develop the system architecture and database design. The scope of this study is limited to the system design phase and does not include system implementation or performance evaluation. The study produced a prototype design of a mobile-based Physician Information System that provides access to patient demographic information, electronic medical records, laboratory and diagnostic examination results, and physicians' practice schedules while emphasizing data security and usability. The proposed design is expected to serve as a reference for developing integrated mobile physician information systems that improve healthcare service efficiency, enhance physicians' mobility, and support evidence-based clinical decision-making in hospitals.
The Effectiveness of Using Human Resource Information System on the Performance of Employees at Hermina Arcamanik Hospital Sani Fitriyani; Kelvin Herlambang H; Muhammad Prakarsa Al Qadr Saleh; Candra Mecca Sufyana
Greenation International Journal of Tourism and Management Vol. 2 No. 2 (2024): (GIJTM) Greenation International Journal of Tourism and Management (June - Agus
Publisher : Greenation Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v2i2.227

Abstract

To remain competitive in the health industry and streamline performance, an efficient human resource management system is essential. This research employs a qualitative approach with a case study design, gathering data through semi-structured interviews and direct observation. The findings reveal that Human Resource Information System (HRIS XPRESSO), implemented in 2019, offers features such as managing employee personal data, training records, and integrating recruitment and payroll processes. This system has significantly enhanced HR department performance by simplifying data access and reducing manual processes. However, challenges such as large file rejections, server disruptions, and limited access outside the hospital were identified. To enhance effectiveness, feature improvements and access adjustments are necessary. In conclusion, HRIS XPRESSO has proven effective in boosting HR operational efficiency but requires ongoing evaluation and institutional reforms to address existing challenges and fully leverage its benefits for the organization.