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Pengaruh Disiplin Kerja Dan Kepuasan Kerja Terhadap Kinerja Karyawan Pada Bank XYZ Viki Sulistia; Refany Novia Siboro; Dhuha Safria
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.4346

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh disiplin kerja dan kepuasan kerja terhadap kinerja karyawan pada Bank XYZ. Variabel independen dalam penelitian ini adalah disiplin kerja (X1) dan kepuasan kerja (X2), sedangkan variabel dependen adalah kinerja karyawan (Y). Fenomena yang melatarbelakangi penelitian ini adalah menurunnya produktivitas dan efektivitas kerja karyawan yang diduga disebabkan oleh rendahnya kedisiplinan dan tingkat kepuasan kerja terhadap pekerjaan yang dijalankan.. Data penelitian diperoleh dari hasil penyebaran kuesioner kepada 50 responden. Metode penelitian menggunakan teknik analisis menggunakan Uji Asumsi Klasik seperti Uji Autokorelasi, Uji Multikolinearitas, Uji Normalitas, Uji Heterokedastisitas serta menggunakan alat analisis Regresi Berganddan regresi linier berganda analisis regresi linier berganda dengan bantuan program SPSS versi 22.0. Penelitian ini menunjukkan bahwa disiplin kerja berpengaruh signifikan terhadap kinerja karyawan, serta kepuasan kerja juga berpengaruh signifikan terhadap kinerja karyawan. Selain itu, secara simultan disiplin kerja dan kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan pada Bank XYZ.
Pengaruh Disiplin Dan Motivasi Terhadap Kepuasan Kerja Karyawan Dhuha Safria; Purwatiningsih Purwatiningsih; Alan Budi Kusuma; Frida Aprillia
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 4 No. 1: November 2024
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v4i1.6062

Abstract

This study aims to analyze the influence of discipline and motivation on employee job satisfaction at CV. ABC. Using a quantitative approach with a descriptive method, data were collected through a Likert scale questionnaire distributed to 30 employees during the period of July to September 2024. Data analysis was conducted using multiple linear regression with SPSS software version 26. The results indicate that there is a positive and significant effect of discipline and motivation on job satisfaction, both partially and simultaneously. Based on these findings, it is recommended that the company enhances discipline through a clear system of rewards and sanctions as well as regular performance evaluations. To increase motivation, the company is advised to provide recognition for achievements and offer career development opportunities. Implementing these strategies is expected to improve overall employee job satisfaction.
Technostress in Higher Education: A Systematic Literature Review on Psychological Impacts and Academic Outcomes Dhuha Safria; Viki Sulistia; Refany Novia Siboro
Journal Social Society Vol. 6 No. 3 (2026): Juli - September 2026
Publisher : Pustaka Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54065/jss.6.3.2026.1324

Abstract

The rapid integration of digital technologies in higher education has significantly increased the prevalence of technostress among students and academic staff, making it a critical issue within the field of human resource management (HRM). As universities increasingly function as knowledge-based organizations, the management of human capital in digitally intensive environments has become essential. This study aims to systematically review the existing literature on technostress in higher education by examining research trends, geographical distribution, and its theoretical and practical implications. This study employed a Systematic Literature Review (SLR) using the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) framework. Secondary data were collected from the Scopus database through a structured keyword search related to technostress and higher education. Journal articles were selected using predefined inclusion and exclusion criteria, resulting in a final sample of 105 Scopus-indexed open-access articles published in English. Data were analyzed using bibliometric analysis to identify publication patterns and thematic analysis to synthesize major research themes and knowledge gaps. The findings indicate that research on technostress in higher education has grown substantially, particularly following the COVID-19 pandemic, reflecting its increasing importance in digitally mediated academic environments. Bibliometric analysis reveals that research is globally distributed but concentrated in several countries, institutions, and journals, while thematic analysis shows that existing studies predominantly focus on the negative psychological consequences of technostress, including stress, fatigue, burnout, and reduced academic performance in digital learning environments. Furthermore, technostress is primarily conceptualized as a technological demand, whereas contextual resources and supportive organizational factors remain underexplored. This study concludes that technostress has become a strategically important research area in higher education and highlights the need for future studies to adopt more balanced, resource-oriented perspectives to support sustainable human resource management and digital transformation in universities.
Pengaruh Kualitas Produk dan Kualitas Pelayanan terhadap Kepuasan Pelanggan pada Official Store Somethinc di Shopee Katrine Yorisha; Dhuha Safria; Mentari Pratami
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 5 No. 2 (2026): Mei-Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v5i2.11426

Abstract

Industri kecantikan Indonesia yang tumbuh pesat mendorong pergeseran transaksi ke platform e-commerce, menjadikan kepuasan pelanggan sebagai faktor kritis keberhasilan official store. Merek kecantikan lokal Somethinc merupakan salah satu pemain utama di segmen ini yang memanfaatkan Shopee sebagai kanal penjualan digital utamanya. Penelitian ini bertujuan untuk menganalisis pengaruh kualitas produk dan kualitas pelayanan terhadap kepuasan pelanggan Official Store Somethinc di Shopee, baik secara parsial maupun simultan. Metode yang digunakan adalah kuantitatif asosiatif dengan pengumpulan data melalui kuesioner yang disebarkan kepada 100 responden menggunakan teknik purposive sampling. Instrumen penelitian menggunakan skala Likert empat tingkat dan data dianalisis menggunakan regresi linear berganda berbantuan IBM SPSS Statistics 27. Uji validitas dan reliabilitas dilakukan untuk memastikan instrumen layak digunakan sebelum pengolahan data lebih lanjut. Hasil penelitian menunjukkan bahwa kualitas produk berpengaruh positif dan signifikan secara parsial terhadap kepuasan pelanggan (t = 5,778; sig. < 0,001), begitu pula kualitas pelayanan (t = 3,677; sig. < 0,001). Secara simultan, kedua variabel tersebut berpengaruh signifikan terhadap kepuasan pelanggan (F = 21,586; sig. < 0,001) dengan kontribusi sebesar 30,8% terhadap variasi kepuasan pelanggan (R² = 0,308), sementara 69,2% sisanya dipengaruhi oleh faktor-faktor lain yang berada di luar model penelitian. Temuan ini mengimplikasikan bahwa peningkatan kualitas produk dan pelayanan secara bersamaan dapat menjadi strategi efektif bagi Somethinc dalam meningkatkan kepuasan pelanggannya di platform Shopee.
Job Satisfaction of Lecturer: A Systematic Literature Review Using the Prisma Method Dhuha Safria; Achmad Husen; Suparno
Ilomata International Journal of Management Vol. 6 No. 3 (2025): July 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v6i3.1582

Abstract

Using a systematic literature review approach following the PRISMA guidelines, this study analyzed 20 scholarly articles published between 2020 and 2024 from various countries, focusing on the job satisfaction of lecturers. To ensure the quality of the included studies, only articles indexed in Scopus Q1, Q2, and Q3 were considered using the Watase UAKE database. The objective of this study is to provide a comprehensive understanding of the context and theoretical foundations employed in these studies. In terms of context, all analyzed articles used lecturers as their research subjects. Regarding theoretical foundations, Herzberg's two-factor theory is the most frequently used framework. This study also maps the variables that can be antecedents and consequences of lecturers' job satisfaction. The findings of this study are expected to contribute to the development of more effective policies for enhancing the job satisfaction of lecturers.