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Pengaruh Akuntabilitas dan Transparansi Terhadap Kualitas Pelayanan Publik: Studi Kantor Badan Pengelolaan Keuangan Daerah Provinsi Bengkulu Darlena, Darlena; Susanti, Neri; Noviantoro, Rinto
Jurnal Bisnis Mahasiswa Vol 1 No 1 (2021): Jurnal Bisnis Mahasiswa
Publisher : PT Aksara Indo Rajawali

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (154.634 KB) | DOI: 10.60036/jbm.v1i1.2

Abstract

Penelitian ini bertujuan untuk: mengetahui pengaruh akuntabilitas publik terhadap kualitas pelayanan, untuk mengetahui pengaruh transparansi publik terhadap kualitas pelayanan publik, untuk mengetahui pengaruh akuntabilitas publik dan transparansi publik terhadap kualitas pelayanan publik di Kantor Badan Pengelolaan Keuangan Daerah Provinsi Bengkulu. Sampel dalam penelitian ini adalah 90 orang responden.  Metode yang digunakan dalam pengambilan data untuk penelitian ini adalah kuesioner. Adapun metode analisis data pada penelitian ini adalah uji asumsi klasik, uji hipotesis. Berdasarkan hasil penelitian ini disimpulkan bahwa persamaan garis regresi sebagai berikut: Y= 31,901+ 0,579 (X1) + 0,296 (X2) maka a Terdapat pengaruh akuntabilitas (X1) terhadap kualitas pelayanan publik (Y) berdasarkan hasil uji tsig untuk variabel akuntabilitas (X1) adalah sebesar 0,021 nilai hitung tersebut tersebut jika di bandingkan dengan nilai α 0,05 dengan tingkat signifikan 0.021<5%. b. Terdapat pengaruh transparasi (X2) terhadap kualitas pelayanan publik (Y) berdasarkan hasil uji thitung untuk variabel transparasi (X2) adalah sebesar 1,589 nilai thitung tersebut jika di bandingkan dengan ttabel sebesar 1.6991. karena thitung<ttabel (1,589<1.6991) dengan tingkat segnifikan 0.023>5% maka Ha ditolak dan Ho diterima artinya pengaruh transparasi (X2) terhadap kualitas pelayanan publik (Y). c. Dari hasil perhitungan dengan menggunakan SPSS terlihat pada tabel yang diperoleh besarnya Fhitung adalah 7,894 sedangkan nilai Ftabel digunakan taraf signifikan 5% dengan df=n k-1=32-3-1=28, sehingga diperoleh hasil Ftabel sebesar 2.95 karena Fhitung>Ftabel (7,894>2.95) maka Ha diterima dan Ho ditolak artinya berpengaruh signifikan dari variabel akuntabilitas (X1), transparasi (X2) secara bersama-sama atau simultan terhadap kualitas pelayanan publik (Y).
The Community Satisfaction at the Office of Lubuk Kebur Urban Village in Seluma Kota Sub-District Putra, Murmansa; Wijaya, Ermy; Noviantoro, Rinto
Journal of Indonesian Management Vol. 1 No. 2 (2021): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v1i2.118

Abstract

This study aims to find out the community satisfaction at the office of Lubuk Kebur Urban Village in Seluma Kota Sub-District. The data analysis technique used is the measurement of the Community Satisfaction Index based on the Regulation of the Minister of Administrative Reform and Bureaucratic Reform Number 14 of 2017. The sample in this study was 370 people from Lubuk Kebur Village who received services from the office of Lubuk Kebur Urban Village in Seluma Kota Sub-District. The Community Satisfaction Index for service quality at the office of Lubuk Kebur Urban Village in Seluma Kota Sub-District, obtained an average value of 3.01 which was in a good assessment. Furthermore, the Community Satisfaction Index service unit is multiplied by 25 therefore the the Community Satisfaction Index at the office of Lubuk Kebur Urban Village in Seluma Kota Sub-District is 75.25 with service quality B with good criteria because it is in the interval value of 62.51 – 81.25. The element of cost/tariff gets the highest rating with an average value of 3.40 with very good assessment criteria. This illustrates that the community assesses that the office of Lubuk Kebur Urban Village in Seluma Kota Sub-District provides services for free without being charged. The lowest satisfaction value is 2.44, namely the completion time with poor assessment criteria. This illustrates that the time required for the completion of the document is not as promised, due to the slowness of employees in providing services, insufficient requirements and the Urban Village Head who is is often not there.
An Analysis of Factors Affecting Consumers in Purchasing Decision of Indocafe Powder Coffee at PT. Sari Tanjungtera Cipta in Bengkulu Fitriani, Ajeng; Anggriani, Ida; Noviantoro, Rinto
Journal of Indonesian Management Vol. 1 No. 2 (2021): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v1i2.120

Abstract

This study aims to determine the most dominant factor affecting the purchasing decision of Indocafe powder coffee at PT. Sari Tanjung Tera Cipta in Bengkulu. Samples in this study were 37 outlets that purchased Indocafe powder coffee products at PT. Sari Tanjung Tera Cipta in Bengkulu City, especially the Bengkulu route. The data collection method used a questionnaire and the analytical method used was rating scale analysis. The results of this study indicate the average value of respondents' responses to the factors that affect purchasing decisions at PT. Sari Tanjung Tera Cipta in Bengkulu City is 1,474 with the assessment criteria agree. This means that respondents have an agreed assessment of the factors that affect purchasing decisions at PT. Sari Tanjung Tera Cipta in Bengkulu City is affected by cultural, social, personal and psychological factors. Personal factors are the highest factors influencing purchasing decisions online at PT. Sari Tanjung Tera Cipta in Bengkulu City with a score of 1,573. This illustrates that customers shop at PT. Sari Tanjung Tera Cipta in Bengkulu City because because they choose to shop on the basis of their own wishes, PT. Sari Tanjung Tera Cipta in Bengkulu City provides maximum service therefore customers feel satisfied. The lowest factor is the cultural factor with a total score of 1.342 with the assessment criteria agreed. This illustrates that cultural factors have a low affect on purchasing decisions at PT. Sari Tanjung Tera Cipta in Bengkulu City because shopping is a desire not because it is affected by the environment, culture or other people.
Financial Performance Analysis at PT. Bank Rakyat Indonesia (PERSERO) Tbk Waruwu, Marvel Poppy Sabarhati; Susena, Karona Cahya; Noviantoro, Rinto
Journal of Indonesian Management Vol. 1 No. 2 (2021): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v1i2.121

Abstract

This study aims to determine the financial performance of PT. Bank Rakyat Indonesia (Persero) Tbk in 2019. The analysis method used is financial ratio analysis, namely Cash Ratio (CR), Short Term Mistmatch (STM), Return On Assets (ROA), Net Interest Margin (NIM), and Capital Adequacy Ratio (CAR). The research results prove that the financial performance of PT. Bank Rakyat Indonesia (Persero) Tbk, using the 2015 cash ratio (CR) of 17.15%, in 2016 of 14.58%, 2017 of 12.34% in 2018 of 14.21% and in 2019 of 12 , 76%, this indicates that the value of the large cash ratio (CR) is 4.80, which means the financial performance of PT. Bank Rakyat Indonesia (Persero) Tbk is included in the very healthy criteria and is in the 1st rank, which is more than 4.80, which means that PT. Bank Rakyat Indonesia (Persero) Tbk is able to solve liquidity problems in the company. Short Term Miscmatch (STM) PT. Bank Rakyat Indonesia (Persero) Tbk in 2015 amounted to 155%, 2016 amounted to 189%, 2017 amounted to 168%, 2018 amounted to 196% and in 2019 amounted to 196% included in very healthy criteria and in rank 1, because the total ratio greater (>) than 110%. Return on Assets (ROA) of PT. Bank Rakyat Indonesia (Persero) Tbk in 2015 amounted to 3.7%, in 2016 amounted to 3.38%, in 2017 amounted to 3.29, in 2018 amounted to 3.21% and in 2019 amounted to 3.06% and is included in the very good criteria. Net Interest Margin (NIM) of PT. Bank Rakyat Indonesia (Persero) Tbk in 2015 was 10.31%, 2016 was 10.50%, 2017 was 10.15%, 2018 was 9.47% and 2019 was 9.31% included in the very healthy criteria each of which results from 2015, 2016, 2017, 2018, up to 2019 are ranked 1. Capital Adequacy Ratio (CAR) PT. Bank Rakyat Indonesia (Persero) Tbk in 2015 was 28%, 2016 was 24%, 2017 was 22%, 2018 was 18% and 2019 was 16%. to 2015, 2016, 2017, 2018 and 2019 are in 1st rank.
Analysis Of the Presentation of Financial Statements and Realization of the APBDes Tanjung Negara Kec. Kedurang Kab. South Bengkulu Sari, Nopita; Fitriano, Yun; Noviantoro, Rinto
Journal of Indonesian Management Vol. 1 No. 3 (2021): SEPTEMBER
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v1i3.154

Abstract

The purpose of this study was to determine the suitability of the presentation of financial statements and the realization of the Regional Budget of Tanjung Negara Kec. Kedurang Kab. Bengkulu Selatan Year 2019 based on Permendagri No. 20/2018 This type of research is comparative description, data collection methods are observation, interviews, documentation, while the data analysis techniques used in comparative description analysis research are data collection, comparing, analyzing, and drawing conclusions. the results of this study found that the presentation of financial reports and the realization of the APBDes Tanjung Negara kec. Kedurang Kab. Bengkulu Selatan has cooperated with Minister of Home Affairs Regulation No. 20/2018 but still found difficulties, namely the absence of financial assistance from South Bengkulu district and provincial financial assistance, which are not listed in the APBDes realization report. Furthermore, in the financial report of Desa Tanjung Negara Kec. Kedurang Kab. South Bengkulu does not have district financial assistance and provincial financial assistance, Village Assets in the Notes to Complete Financial Statements as in the Regulation of the Minister of Home Affairs Regulation No. 20 of 2018.
The Effect of Supervision and Communication on Employee Performance in Satpol PP Offices in Bengkulu Selatan District Putra, Wanda Syah; Susanti, Neri; Noviantoro, Rinto
Journal of Indonesian Management Vol. 1 No. 4 (2021): December
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v1i4.317

Abstract

The purpose of this study was to determine the effect of supervision and communication on employee performance at the Satpol PP Office in South Bengkulu Regency. The sample in this study 44 employees who have become the State Civil Apparatus (ASN) at the Satpol PP Office in South Bengkulu Regency. Data collection using a questionnaire and the method of analysis used is multiple linear regression, test of determination and hypothesis testing. The results of multiple linear regression calculations obtained the multiple linear regression equation Y = 3,762 + 0,510X1 + 0,420X2. The coefficient of determination of the Adjusted R square value is 0.487. This means that X1 (supervision) and X2 (communication) have an effect on performance (Y) by 48.7% while the remaining 51.3% is influenced by other variables not examined in this study. The results of the F test show that the significance is 0.000 <0.05. Because the significance level is below 0.05, it indicates that together X1 (supervision) and X2 (communication) have a positive and significant effect together on performance (Y). Supervision has a positive and significant effect on performance, communication has a positive and significant effect on performance because the significant value is smaller than 0.05.
Analysis of the Effectiveness of Internal Audit Sales of Receivables at PT. Raflesindo Surya Mandiri Bengkulu Saputra, Deni; Soleh , Ahmad; Noviantoro, Rinto
Journal of Indonesian Management Vol. 1 No. 4 (2021): December
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v1i4.332

Abstract

The purpose of this study was to determine the extent to which the Effectiveness Analysis of the Internal Audit of Receivables at PT. Raflesindo Surya Mandiri Bengkulu. The analytical method used in this research is descriptive analysis method. Answer Percentage obtained through scoring. The results of respondents' answers can say that the implementation of internal audit on the occurrence of all indicators is effective, and the effectiveness of internal audit on activities at PT Raflesindo Surya Mandiri is very important, the percentage is between 76- 100%.
PENGARUH PENGUNGKPAN LINGKUNGAN, SOSIAL DAN TATA KELOLA (LST) TERHADAP KINERJA KEUANGAN (Studi Empiris Perusahaan Manufaktur yang Terdaftar di Bursa Efek Indonesia Periode 2018-2021) Fabiola, Aufa Farah; Derry Wanta; Noviantoro, Rinto
Journal of Management and Innovation Entrepreneurship (JMIE) Vol. 1 No. 2 (2024): Januari
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59407/jmie.v1i2.425

Abstract

ABSTRAK Penelitian dilaksanakan guna menganalisis dampak penerapan informasi lingkungan, sosial, dan tata kelola terhadap kinerja keuangan perusahaan manufaktur di BEI (2018-2021) menggunakan metode kuantitatif dengan 43 sampel perusahaan. Sumber data sekunder dari laporan keuangan, laporan tahunan, serta laporan keberlanjutan digunakan, dengan purposive sampling menghasilkan 146 data observasi. Penelitian ini menggunakan standar Peraturan OJK No. 51/POJK.03/2017 mengenai Penerapan Keuangan Berkelanjutan untuk Lembaga Emiten, Jasa Keuangan, dan Perusahaan Publik. Fokus penelitian ini adalah pengungkapan lingkungan, sosial, dan tata kelola oleh perusahaan manufaktur yang ada di BEI. Hasil yang didapatkan menunjukkan jika pengungkapan informasi lingkungan mempengaruhi secara positif dan signifikan terhadap kinerja keuangan perusahaan. Pengungkapan informasi sosial dan tata kelola tidak memiliki dampak yang signifikan pada kinerja keuangan. Kata Kunci : Sosial, Pengungkapan Lingkungan, Tata Kelola, dan Kinerja Keuangan.
Pelatihan Penyusunan Laporan Keuangan Pada Usaha UMKM Pabrik Tempe A-Zaki Bengkulu Fitriano, Yun; Noviantoro, Rinto; Margareta, Mia; Maryani, Dike
Jurnal Dehasen Mengabdi Vol 1 No 1 (2022): Maret-Agustus
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (446.294 KB)

Abstract

The preparation of financial statements is one of the important things for a business, especially MSMEs. But currently there are still a lot of MSME businesses that have not been able to make financial reports properly and correctly. There are several factors that cause this MSME business not to make financial reports properly and correctly, one of which is their ignorance of accounting science and they don't know where to start to make good and correct financial reports. The A-Zaki Tempe Factory is one of the MSME businesses with the largest production of tempeh in the city of Bengkulu, but has not made financial reports properly and correctly. Therefore, our Lecturer Service Team and Unived accounting students provide training in making simple financial reports, especially for recording income and expenses which will produce a profit and loss statement for the A-Zaki tempe factory. The method used is a lecture in the form of counseling, discussion, practice of recording accounting journaling and assistance in preparing financial reports. The results of this service are very helpful for the owner of the A-Zaki tempe factory in recording cash in and cash out in the form of a journal and then making a general ledger to making simple financial reports, be it income statements, changes in capital and balance sheets
Pelatihan Manajemen Pemasaran Untuk Meningkatkan Usaha Komplang Ikan di Jln. Pasundan 2 RT 05 RW 01 Kelurahan Sumber Jaya Kecamatan Kampung Melayu Noviantoro, Rinto; Fitriano, Yun; Santri, Dila; Anggini, Anggini; Sari, Yana Nopita
Jurnal Dehasen Mengabdi Vol 1 No 2 (2022): September-Februari
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (446.224 KB) | DOI: 10.37676/jdm.v1i2.2779

Abstract

Marketing management is a well-planned, organized, coordinated and supervised marketing activity that will produce satisfactory results. But at this time there are still a lot of komplang fish businesses that have not been able to manage marketing properly and correctly. There are several factors that cause this komplang fish business not to manage marketing properly and correctly, one of which is their ignorance of science and knowledge and they do not know where to start to manage marketing properly and correctly. Therefore, our dedication team for university lecturers and accounting students provides simple marketing management training, especially practicing the 4p theory marketing mix which will improve the quality of marketing for the komplang fish business. The method used is socialization in the form of inauguration, discussion, and marketing mix practices. The results of this service are very helpful for business owners of komplang fish in marketing management.