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Multimodal and Reflective Pedagogies in Enhancing EFL Academic Presentation Skills: A Case Study Rika Andayani; Hanip Pujiati; Imas Wahyu Agustina
DIAJAR: Jurnal Pendidikan dan Pembelajaran Vol. 5 No. 1 (2026): Januari 2026
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/diajar.v5i1.6916

Abstract

Academic presentation skills are crucial components of academic literacy in English as a Foreign Language (EFL) context, yet many students continue to experience challenges in delivering effective academic presentations. This study explores how EFL students’ academic presentation skills are enhanced through classroom-based instructional practices. Employing a qualitative case study design, the research was conducted in an undergraduate EFL classroom at English Education Study Program, Universitas Negeri Jakarta, Indonesia. Data were collected through classroom observations, students’ academic presentation videos, reflective journals, and semi-structured interviews. The data were analyzed thematically to identify patterns related to students’ skill enhancement over the course of the instructional process. The findings reveal that students’ academic presentation skills were enhanced through iterative presentation practice, explicit instruction on presentation structure and language use, and reflective activities that encouraged self-awareness and peer feedback. In addition, the integration of visual and verbal resources supported students’ confidence and clarity in presenting academic content. This study highlights the importance of pedagogically structured support and reflective learning in enhancing EFL students’ academic presentation skills. The findings offer practical insights for EFL lecturers seeking to design effective academic presentation instruction and contribute to the growing body of qualitative research on academic literacy development in higher education.
PENGUATAN KOMPETENSI KOMUNIKASI BAHASA INGGRIS STAF HOUSEKEEPING UNTUK PELAYANAN WISATAWAN MANCANEGARA Palupi, Tara Mustikaning; Mayuni, Ilza; Agustina, Imas Wahyu; Lasito, Lasito
JMM (Jurnal Masyarakat Mandiri) Vol 10, No 2 (2026): April
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jmm.v10i2.38022

Abstract

Abstrak: Industri perhotelan di Kota Bukittinggi menghadapi tantangan rendahnya kompetensi komunikasi bahasa Inggris staf housekeeping, terutama dalam penguasaan kosakata, pelafalan, dan kepercayaan diri saat melayani wisatawan mancanegara. Program pengabdian masyarakat ini bertujuan memperkuat kompetensi komunikasi bahasa Inggris staf housekeeping guna meningkatkan kualitas pelayanan hotel. Kegiatan dilaksanakan melalui workshop dan praktikum berbasis tugas kerja (task-based), meliputi sosialisasi program, pemodelan bahasa, role play, dan simulasi pelayanan housekeeping. Mitra kegiatan adalah Badan Pimpinan Cabang Perhimpunan Hotel dan Restauran Indonesia Kota Bukittinggi dengan jumlah peserta 61 orang dari industri perhotelan dan pendidikan pariwisata. Evaluasi dilakukan melalui kuesioner persepsi sebelum dan sesudah pelatihan. Evaluasi program dilakukan melalui kuesioner pascapelatihan yang mengukur dua aspek utama, yaitu persepsi kebermanfaatan program dan perubahan kemampuan komunikasi bahasa Inggris peserta dalam konteks kerja housekeeping. Hasil evaluasi menunjukkan bahwa 83,61% peserta menilai pelatihan sangat bermanfaat, sementara 77,05% peserta melaporkan peningkatan kemampuan bahasa Inggris hingga kategori meningkat–sangat meningkat. Temuan ini menegaskan bahwa pelatihan bahasa Inggris kontekstual efektif dalam meningkatkan kompetensi komunikasi kerja, khususnya pada staf housekeeping dengan kemampuan awal dasar.Abstract: The hospitality industry in Bukittinggi faces challenges related to limited English communication competence among housekeeping staff, particularly in vocabulary mastery, pronunciation, and confidence when serving international guests. This community service program aimed to strengthen English communication competence of housekeeping staff to improve hotel service quality. The program was conducted through task-based workshops and practical sessions, including socialization of the program, language modelling, role play, and service simulations. The partner institution was BPC PHRI Bukittinggi, involving 61 participants from the hospitality industry and tourism education sector. Evaluation was carried out using perception-based questionnaires administered before and after the training. The program evaluation was conducted using a post-training questionnaire that measured two main aspects: participants’ perceptions of the program’s usefulness and changes in their English communication skills in the housekeeping work context. The evaluation results indicate that 83.61% of participants rated the training as very beneficial, while 77.05% reported an improvement in their English proficiency ranging from improved to highly improved. These findings confirm that contextual English training is effective in enhancing workplace communication competence, particularly among housekeeping staff with basic initial proficiency.