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All Journal JAM : Jurnal Aplikasi Manajemen Jurnal Teknologi Informasi dan Ilmu Komputer Sistemasi: Jurnal Sistem Informasi Jurnal Pilar Nusa Mandiri JEPA (Jurnal Ekonomi Pertanian dan Agribisnis) Jurnal Sinergitas PkM & CSR Jurnal Abdimas PHB : Jurnal Pengabdian Masyarakat Progresif Humanis Brainstorming Jurnal Mnemonic Jurnal Abdi Insani Journal of Computer Networks, Architecture and High Performance Computing Journal Social Science And Technology For Community Service Jurnal Abdi Masyarakat Indonesia Indonesian Journal of Economics and Management Journals of Economics and Business Malcom: Indonesian Journal of Machine Learning and Computer Science Jurnal Manajemen dan Bisnis Jurnal TAM (Technology Acceptance Model)
Prasis Damai Nursyam Hamijaya
Institut Teknologi Kalimantan
Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Public Health Social Sciences

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User Flow Design Research for a Culinary Application Prototype to Improve Customer Satisfaction in Balikpapan Satyaninggrat, Luh Made Wisnu; Rahmah, Khairunnisa; Hamijaya, Prasis Damai Nursyam
Journal of Computer Networks, Architecture and High Performance Computing Vol. 5 No. 2 (2023): Article Research Volume 5 Issue 2, July 2023
Publisher : Information Technology and Science (ITScience)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/cnahpc.v5i2.2836

Abstract

Balikpapan's economic growth is predicted to rise to 4.94% in 2022 from 4.56% in 2021. The Business Field for Providing Accommodation and Food and Drink has performed well, helping the city's economy. In Balikpapan, 23% of the creative economy is in the culinary sector. Culinary tourism is popular in the city, although finding gastronomic information, especially for foreigners, can be difficult. As a result, there is a need for a culinary application that can provide information about Balikpapan's different culinary delights. Prior to developing a culinary application, the initial step entails the creation of a user flow. This user flow aims to establish a development team for the purpose of creating culinary apps that align with user requirements and customer satisfaction. The process of developing a user flow encompasses multiple steps, including literature research, understanding context of use, specify user requirements, and design user flow solution.  Several elements and processes that can be included in a culinary application have been identified through research conducted with 30 entrepreneurs and 30 food enthusiasts. Ratings, delivery services, promotions, menus, favorite menus, best seller menus, payment options, order services, training, reports, maps, and other features are available. By displaying the user flow and offering step-by-step instructions for users, this research serves as the first stage in constructing the culinary application. The user flow will aid in communication and demonstrating how the culinary application functions. The findings will also be used to develop a culinary application prototype that demonstrates the user interface and user experience.
Co-Authors Alif, Muh. Ikhsan Anitsa Rahmadhana Deli Yansyah Diah Agustina Puspitasari Diah Agustina Puspitasari, Diah Agustina Khairunnisa Rahmah Khairunnisa Rahmah Luh Made Wisnu Satyaninggrat Luh Made Wisnu Setyaninggrat Mariyana Sari Nabila Ramadhani, Salma Nafisah Balqis, Adelia Nugroho, Pradipta Widyo Pradipta Widyo Nugroho Putri Setyaning Astuti Rachmawati, Isnaini Nur Rahmadhana, Anitsa Rahmah, Khairunnisa Rofiaty, Rofiaty Sari, Mariyana Setyaninggrat, Luh Made Wisnu Sudjatno, Sudjatno Yunita Eka Puspitasari