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All Journal Jurnal Manajemen Pelayanan Publik Jurnal Ilmu Manajemen Jurnal Ilmiah Kajian Keimigrasian (JIKK) Arus Jurnal Sosial dan Humaniora Journal of Administration and International Development VISA: Journal of Vision and Ideas Horizon: Indonesian Journal of Multidisciplinary
Arief Febrianto, Arief
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Religion Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

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Faktor-Faktor Yang Mempengaruhi Kinerja Aparatur Sipil Negara (Studi Pada Kantor Imigrasi Kelas II Non TPI Sukabumi) Briando, Bobby; Widayat, Wisnu; Sohirin, Sohirin; Mulyawan, Budy; Febrianto, Arief; Adillah, M. Arief; Firlana, Habbi; Wibowo, Pascalis Danny Kristi; Mastur, Anida Sri Rahayu
Jurnal Ilmu Manajemen Vol 13, No 2 (2024): Jurnal Ilmu Manajemen
Publisher : Universitas muhammadiyah palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32502/jimn.v13i2.7190

Abstract

Informasi dan teknologi membuat masyarakat semakin sadar akan kebutuhannya, termasuk kebutuhan akan pelayanan publik yang berkualitas. Dalam mengimplementasikan peningkatan kualitas pelayanan publik, tidak terlepas dari kontribusi kinerja pegawai. Beberapa penelitian yang telah dilakukan menempatkan motivasi dan kompetisi sebagai faktor yang mempengaruhi kualitas kinerja pegawai. Penelitian ini bertujuan untuk mengetahui lebih dalam apakah terdapat pengaruh antara motivasi dan kompetensi khususnya pada kantor imigrasi sebagai garda terdepan dalam menjalankan tugas dan fungsi keimigrasian. Penelitian ini menggunakan metode penelitian kuantitatif dengan teknik pengambilan sampel yang digunakan adalah sampling jenuh dan teknik pengumpulan data dengan menyebarkan kuesioner melalui Google Form. Hasil penelitian menemukan bahwa motivasi berpengaruh positif signifikan terhadap kinerja pegawai Kantor Imigrasi Kelas II Non TPI Sukabumi dengan memberikan kontribusi sebesar 21,29%. Koefisien regresi yang bernilai positif ini berarti bahwa semakin tinggi motivasi maka akan semakin tinggi pula kinerja. Kemudian kompetensi juga berpengaruh positif signifikan terhadap kinerja pegawai Kantor Imigrasi Kelas II Non TPI Sukabumi dengan memberikan kontribusi sebesar 55,88%. Koefisien regresi yang bernilai positif ini berarti bahwa semakin tinggi kompetensi akan membuat kinerja semakin baik.  Motivasi dan kompetensi berpengaruh signifikan secara simultan terhadap kinerja pegawai Kantor Imigrasi Kelas II Non TPI Sukabumi. Oleh karena itu, motivasi dan kompetensi memiliki peran penting dalam meningkatkan kinerja karyawan. Semakin tinggi motivasi dan kompetensi akan meningkatkan kinerja karyawan. Motivasi dan kompetensi memberikan kontribusi sebesar 77,17% terhadap kinerja karyawan.
PENGARUH DISIPLIN KERJA DAN ROTASI KERJA TERHADAP KINERJA PEGAWAI PADA KANTOR IMIGRASI KELAS I TPI BANDAR LAMPUNG Putri, Hermina Zulhana; Mulyawan, Budy; Febrianto, Arief
Journal of Administration and International Development Vol 4 No 2 (2024): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v4i2.638

Abstract

Abstract This research aims to measure the extent to which work discipline and job rotation affect employee performance at the Class I TPI Immigration Office in Bandar Lampung. Work discipline is defined as an individual’s behavior based on work regulations, procedures, and attitudes in accordance with organizational rules, whether written or unwritten. Meanwhile, job rotation is a management strategy or approach that involves transferring or shifting employees from one position to another or to different responsibilities within the organization. The goal is to provide employees with opportunities to expand their knowledge and skills, as well as to prevent boredom, thereby fostering healthy career development. Based on observations and interviews at the Class I TPI Immigration Office in Bandar Lampung, several inconsistencies were found, including an increase in absenteeism, particularly among employees who do not arrive on time or are absent without notice. Furthermore, the implementation of job rotation has not been deemed effective. The research method used in this study is quantitative. Data collection was conducted through observations, initial interviews, and the distribution of questionnaires. The sampling technique employed was purposive sampling, and data analysis was carried out using a Likert scale. The data analysis technique applied in this research is multiple linear regression analysis. The research results indicate that work discipline and job rotation have a simultaneous and significant impact on employee performance at the Class | TPI Immigration Office in Bandar Lampung. Data collection results show that the F calculated value of 27.068 is greater than the F table value of 3.15, with a significance value of 0.000 < 0.05. The Adjusted R square value is 0.483, indicating that 48.3% of the performance variable is influenced by the independent variables, namely work discipline and job rotation. Based on the conclusions and data analysis results, it is recommended that stricter policies be implemented and supported by leadership to create a deterrent effect. Additionally, motivation and rewards should be provided to employees who adhere to the regulations set by the office.
LAW ENFORCEMENT AGAINST INDIVIDUAL GUARANTEE FOREIGNERS WHO VIOLTES THE CRIME OF IMMIGRATION (CASE STUDY OF AUSTRALIAN CITIZENS: WTH) Syahrin, M. Alvi; Febrianto, Arief; Sumantri, M. Judo Ramadhan
Jurnal Ilmiah Kajian Keimigrasian Vol 6 No 1 (2023): Jurnal Ilmiah Kajian Keimigrasian
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jikk.v6i1.426

Abstract

The increase in the traffic of people in and out of the territory of Indonesia is increasing, the threat of crimes that will be committed by foreigners cannot be denied. Foreign Guarantor has an important role in dealing with these threats, so law enforcement must be considered. The DNH case is an example of a case that occurred at the Class I Immigration Office of TPI Cirebon, which is an Australian WTH guarantor who is suspected of abusing his authority as a WTH guarantor. The formulation of the problem consists of What are the factors influencing the implementation of Article 116 of the Immigration Law?; Why is the Guarantor not taken legal action?; What legal remedies can the Cirebon Immigration Office take in the case of WTH and DNH? Normative-empirical legal research using statutory instruments related to Foreign Guarantor and Investigation which is then analyzed with facts in the field. Law enforcement against WTH by investigators has been effective in accordance with the provisions of Articles 71 and 116 of the Immigration Law. DNH has not taken any legal action so that law enforcement needs to be improved. Legal efforts that can be made to the Guarantor are conducting an investigation so that it can be seen that the sanctions that can be given are criminal or administrative, administrative sanctions need to be reviewed.
PERAN SECOND HOME VISA DALAM PERWUJUDAN INDONESIA EMAS 2045 Rezki, Muhadzib; Mulyawan, Budy; Febrianto, Arief
Journal of Administration and International Development Vol 5 No 1 (2025): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The government is making diligent efforts to boost the Indonesian economy by attracting foreign investors to invest their capital in the country. One of the sectors that has been instrumental in driving economic growth is the immigration sector. In the context of supporting Golden Indonesia 2045, an important research endeavor has been undertaken to explore the challenges and opportunities in the field of immigration, as well as the crucial role of the second home visa in realizing this grand vision. In this research conducted using a qualitative normative juridical method, some fascinating results have been uncovered. The policy direction of the second home visa is clear: to stimulate the growth of the Indonesian tourism sector, which, in turn, will make a positive contribution to the national economy. The focus of this second home visa policy is aimed at foreign tourists with significant assets who wish to settle in Indonesia, enabling them to actively participate in supporting the country's economic growth. Consequently, Indonesia aims not only to become a golden nation by 2045 but also provides a golden opportunity for foreign investors who want to be part of this journey.
Analisis Masalah Sosio-Ekonomi dalam Tindak Pidana Perdagangan Orang: Sebuah Studi Literatur Pambudi, Ken Adhitya Bagus; Febrianto, Arief; Mulyawan, Budy
Arus Jurnal Sosial dan Humaniora Vol 5 No 2: Agustus (2025)
Publisher : Arden Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57250/ajsh.v5i2.1630

Abstract

Tindak Pidana Perdagangan Orang (TPPO) merupakan kejahatan serius yang melanggar hak asasi manusia dan memanfaatkan kelompok masyarakat rentan secara terstruktur. TPPO melibatkan perekrutan dan eksploitasi korban melalui berbagai cara ilegal, seperti kerja paksa dan pelacuran yang tidak hanya berdampak fisik namun juga merusak ekosistem sosial. Faktor sosio-ekonomi seperti kemiskinan, keadilan pembangunan, pengangguran, dan rendahnya akses pendidikan menjadi pemicu utama terjadinya TPPO. Ketimpangan sosial dan tekanan ekonomi mendorong migrasi pencari kerja yang tidak aman dan membuka peluang bagi sindikat TPPO melakukan eksploitasi. Fenomena perpindahan penduduk dan perubahan sosial yang cepat turut mempengaruhi terjadinya penyimpangan sosial dalam bentuk perdagangan orang. Pendekatan sosiologi seperti teori perubahan sosial, struktur sosial, persepsi masyarakat, dan kondisi anomie memberikan pemahaman tentang penyebab dan mekanisme sosial yang melatarbelakangi TPPO. Pada aspek ekonomi, ketimpangan pembangunan dan migrasi ekonomi menjadi faktor kunci yang memicu kondisi rentan terhadap perdagangan manusia. Penanganan TPPO memerlukan kolaborasi lintas sektor yang melibatkan pemerintah, swasta, masyarakat, dan akademisi guna menguatkan pengawasan dan perlindungan korban. Regulasi yang ada perlu dioptimalkan dengan implementasi yang efektif serta didukung oleh penguatan sosial dan ekonomi masyarakat. Studi ini menggunakan metode kualitatif dengan studi literatur komprehensif untuk memberikan gambaran teoritis dan empiris tentang TPPO. Hasil kajian menunjukkan bahwa pemberdayaan sosial dan ekonomi menjadi kunci pencegahan TPPO. Penelitian ini menegaskan pentingnya kebijakan nasional yang menyeluruh dan kolaboratif untuk melindungi hak korban dan memberantas pelaku TPPO dan pembangunan sosial-ekonomi yang merata guna menjadi solusi utama dalam mengurangi risiko perdagangan orang.
ANALISIS TRANSPARANSI PROSES PERMOHONAN PASPOR DALAM M-PASPOR DENGAN MENERAPKAN PRINSIP GOOD GOVERNANCE BAGI DIREKTORAT JENDERAL IMIGRASI: TRANSPARENCY ANALYSIS OF THE PASSPORT APPLICATION PROCESS IN M-PASSPORT BY IMPLEMENTING GOOD GOVERNANCE PRINCIPLES FOR THE DIRECTORATE GENERAL OF IMMIGRATION Siagian, Imelda Maria; Jannah, Rahmawati Nurul; Febrianto, Arief
Journal of Administration and International Development Vol. 5 No. 2 (2025): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v5i2.710

Abstract

Penelitian ini membahas transparansi dalam pelayanan publik melalui penerapan aplikasi M-Paspor oleh Direktorat Jenderal Imigrasi. Meskipun aplikasi ini telah menjadi langkah maju dalam mendukung prinsip good governance, masih terdapat tantangan dalam penerapannya, termasuk keterbatasan sumber daya manusia, rendahnya literasi digital masyarakat, dan infrastruktur teknologi yang belum merata. Selain itu, aplikasi M-Paspor belum menyediakan fitur pelacakan proses permohonan paspor secara real-time, yang menyebabkan ketidakpastian dan menurunkan kepercayaan masyarakat terhadap pelayanan imigrasi. Oleh karena itu, penelitian ini merekomendasikan pengembangan fitur pelacakan dan notifikasi otomatis dalam aplikasi guna meningkatkan transparansi, efisiensi birokrasi, serta kepuasan publik secara keseluruhan. Peningkatan ini juga mendukung upaya reformasi birokrasi digital yang tengah dilakukan oleh pemerintah.
Kualitas Pelayanan Publik pada Kantor Imigrasi Kelas I TPI Jambi Ditinjau dari Kepuasan Masyarakat Gumay, Luthfiyyah Amiroh; Febrianto, Arief; Widayat, Wisnu
VISA: Journal of Vision and Ideas Vol. 5 No. 3 (2025): Journal of Vision and Ideas (VISA)
Publisher : IAI Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/visa.v5i3.9866

Abstract

This study aims to analyze the quality of public services at the Immigration Office Class I TPI Jambi, viewed through the lens of community satisfaction as the main indicator. In an era of information transparency and public accountability, the quality of public service reflects the face of government bureaucracy and is directly assessed by its citizens. This research adopts a qualitative descriptive approach, using in-depth interviews, direct observation, and documentation as methods of data collection. The findings reveal that the immigration office demonstrates commendable performance in terms of tangibles, reliability, and assurance. However, there are still challenges in responsiveness and empathy, especially regarding the promptness of service and the ability of officers to engage in empathetic communication. Overall, public satisfaction falls within the "moderately satisfied" category, suggesting room for improvement. The study offers a critical reflection for the institution to enhance its service quality, fostering a more professional, responsive, and citizen-oriented public administration.
Pengembangan Kerangka Konseptual Risiko Migrasi Hybrid Cloud Computing: Tinjauan Literatur Naratif Perspektif Sistem Informasi Trinata, Cakra; Fathya, Vita Nurul; Hartati, Besse; Febrianto, Arief; Wibowo, Pascalis Danny Kristi
HORIZON: Indonesian Journal of Multidisciplinary Vol. 4 No. 3 (2026): HORIZON: Indonesian Journal of Multidisciplinary (In-Press)
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/hijm.v4i3.5485

Abstract

Migration to hybrid cloud computing is increasingly being implemented by organizations to achieve a balance between flexibility, security, and cost efficiency in supporting digital transformation. However, integration across private and public cloud environments and the use of multi-cloud environments creates technical and socio-technical complexities that increase operational risks. This study aims to develop a conceptual framework for hybrid cloud migration risks from an Information Systems perspective. The research method uses a narrative literature review of 23 relevant scientific articles. The analysis process is carried out in two stages: grouping literature findings into operational risk domains and mapping risks using Threat, Vulnerability, Risk Factors, Impact, and Damage components. The results identify eight key risk domains, including information security and privacy, compliance and regulation, migration costs, downtime and service availability, existing system integration and compatibility, interoperability and lock-in risk, observability and cross-cloud monitoring, and socio-technical readiness and information technology governance. The resulting conceptual framework emphasizes the importance of integrated risk management through a combination of technical controls and governance mechanisms. Practically, this framework can be utilized to help organizations identify, prioritize, and mitigate hybrid cloud migration risks more systematically.  
Integrating Good Governance, Integrity Zone, and Digitalization: A Synergistic Model for Immigration Service Reform in Indonesia Astuti, Rita Kusuma; Wirdhiningsih, Virra; Pujonggo, Seno Setyo; Jannah, Rahmawati Nurul; Maulidia, Hanifa; Priyatno, Mas Budi; Febrianto, Arief
Jurnal Manajemen Pelayanan Publik Vol 10, No 2 (2026): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v10i2.67624

Abstract

Public service reform in sensitive sectors like immigration requires a balance between sovereignty control and service excellence. This study aims to develop an effective reform model by synthesizing three strategic pillars: Good Governance (GG), the Integrity Zone (IZ) program, and Digitalization. Utilizing a qualitative policy synthesis and thematic analysis of institutional data (LKjIP 2024) and longitudinal records (2018-2024), the research evaluates the implementation trajectory of 103 immigration units in Indonesia. The findings reveal a "Compliance-Performance Gap," where structural certification under the IZ program does not always result in a total cultural mindset shift. However, digitalization emerges as a critical "technical enforcer" that locks integrity into the system by eliminating face-to-face discretion. The study proposes an Integrated Reform Model where GG provides the normative foundation, IZ provides the structural mandate, and Digitalization acts as the technical engine. This synergy ensures that the dual mandate of immigration—securing borders while facilitating public welfare—is achieved through transparent, accountable, and non-discretionary processes. The model provides a strategic blueprint for other public institutions facing complex bureaucratic challenges in emerging economies.
Co-Authors Akbar, Rasona Sunara Besse Hartati Briando, Bobby Budy Mulyawan, Budy Cakra Trinata Fathya, Vita Nurul Gumay, Luthfiyyah Amiroh Habbi Firlana Jannah, Rahmawati Nurul M. Alvi Syahrin, M. Alvi Mastur, Anida Sri Rahayu Maulidia, Hanifa Muhammad arief adillah Nursanto, Gunawan Ari Pambudi, Ken Adhitya Bagus Pascalis Danny Kristi Wibowo Priyatno, Mas Budi Pujonggo, Seno Setyo Putri, Hermina Zulhana Rezki, Muhadzib Rita Kusuma Astuti Siagian, Imelda Maria Sohirin, Sohirin Sumantri, M. Judo Ramadhan Virra Wirdhiningsih Widayat, Wisnu