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All Journal Kybernan: Jurnal Studi Kepemerintahan Jurnal Ilmu Manajemen Jurnal Ilmiah Kajian Keimigrasian (JIKK) Jurnal Abdimas Imigrasi (JaIM) TEMATICS : TECHNOLOGY MANAGEMENT AND INFORMATICS RESEARCH JOURNALS Arus Jurnal Sosial dan Humaniora CITIZEN: Jurnal Ilmiah Mulitidisiplin Indonesia AKADEMIK: Jurnal Mahasiswa Humanis Journal of Administration and International Development
Mastur, Anida Sri Rahayu
POLITEKNIK IMIGRASI
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Implementation of the Smart Indonesia Programme Policy at Cakrataruna State Elementary School, Cigalontang District, Tasikmalaya Regency, West Java During the Covid-19 Pandemic Anida Sri Rahayu Mastur
Kybernan: Jurnal Studi Kepemerintahan Vol 4 No 2 (2021): September 2021
Publisher : Program Studi Ilmu Pemerintahan Universitas Muhammadiyah Buton

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35326/kybernan.v4i2.1271

Abstract

Covid-19 has caused various kinds of problems not only in Indonesia but also in the world. A lot of assistance has been given to reduce the economic impact of the Covid-19 pandemic. One of them is the Smart Indonesia Programme. However, in practice, at SDN Cakrataruna, Cigalontang District, Tasikmalaya Regency, West Java, there are still some targets that have not been achieved related to this programme. This study uses descriptif qualitatif data analysis techniques and data collection obtained through observation and interviews with purposive sampling technique. The results of the study show that from the variable size/standard policy, it has not been fully achieved, but in terms of policy objectifs, it has been achieved in accordance with the Regulation of the Minister of Education and Culture of the Republic of Indonesia Number 10 of 2020 concerning the Smart Indonesia Programme. Human resources are in accordance with the required criteria as well as facilities and infrastructure resources that are still suitable for use. However, the funding resources are still not maximized. The characteristics of implementing agents are in accordance with the main tasks and functions but have not worked optimally because policy implementers have difficulty controlling the use of PIP funds by parents during the Covid-19 pandemic. The attitude or tendency of the implementers to respond positifly to the PIP programme. Communication between agencies in the organization has been organized and running well, as well as communication between organizations, but communication between the organization and the community, especially with parents of students, has not run optimally. Lastly, the economic and social environment of the students and their parents who receive PIP strongly supports the successful implementation of the PIP, as well as the village political elites who strongly support the existence of this programme.
Pelayanan Paspor Bagi Penyandang Disabilitas Sensoris di Kantor Imigrasi Anida Sri Rahayu Mastur; Catur Susaningsih; Pascalis Danny Kristi Wibowo
Jurnal Ilmiah Kajian Keimigrasian Vol 5 No 1 (2022): Jurnal Ilmiah Kajian Keimigrasian
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jikk.v5i1.321

Abstract

The purpose of this article is to understand how to provide passport services at the Immigration Office for Persons with Sensory Disabilities. The method used is a qualitative approach, collecting data through desk study, and data analysis techniques using an interactive model to draw conclusions. The result is that passport services for persons with disabilities at the Immigration Office are still limited for persons with physical disabilities, while persons with sensory disabilities have not been able to obtain appropriate services. Therefore, passport services for persons with sensory disabilities can be carried out by providing adequate and friendly facilities for persons with disabilities in the sensory category.
SURVIVAL STRATEGIES, REMITTANCE MANAGEMENT MODELS, AND MICRO BUSINESSES OF MIGRANT WORKER FAMILIES: A LITERATURE REVIEW Habbi Firlana; Anida Sri Rahayu Mastur
Journal of Administration and International Development Vol 3 No 1 (2023): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v3i1.459

Abstract

Indonesian Migrant Workers families employ various survival strategies, including saving, debt management, enhancing skills, and utilizing technology. These strategies help them cope with the challenges they face and improve their well-being. In terms of remittance management models, Indonesian Migrant Workers families utilize both formal and informal channels for sending and receiving remittance. They alson engage in micro business, such as culinary ventures, laundry services, and handicrafts, to generate additional income and meet their daily needs. However, Indonesian Migrant Workers families encounter challenges in establishing and sustaining micro business, such as limited capital, restricted market access, and lack of business management skills. To address these challenges, training programs, education, and broader market access are recommended to echance the success of micro businesses. The government plays a crucial role in supporting the well-being of Indonesia Migrant Workers families by implementing policies that facilitate the development of micro businesses and effective remittance management.
ANALYSIS OF MASS SOCIALIZATION OF THE STATE POLYTECHNIC OF IMMIGRATION: A CASE STUDY OF CLASS I IMMIGRATION OFFICE TPI BANDA ACEH Fathya, Vita Nurul; Mastur, Anida Sri Rahayu; Gibran, Atsil Syah
Jurnal Abdimas Imigrasi Vol 4 No 2 (2023): Jurnal Abdimas Imigrasi
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaim.v4i2.496

Abstract

Tulisan ini mendeskripsikan terhadap langkah sosialisasi Politeknik Imigrasi oleh Kantor Imigrasi Kelas I TPI Banda Aceh merupakan kegiatan yang bertujuan untuk memperkenalkan dan memberikan pemahaman mengenai Politeknik Imigrasi kepada masyarakat, khususnya para siswa. Kegiatan sosialisasi ini dilakukan melalui pendekatan sosialisasi massal melalui radio Meugah Fm. Melalui sosialisasi ini, diharapkan masyarakat, khususnya para siswa, dapat memahami pentingnya Politeknik Imigrasi dalam mengembangkan sumber daya manusia di bidang keimigrasian. Selain itu, sosialisasi ini juga bertujuan untuk meningkatkan minat para siswa untuk melanjutkan pendidikan di Politeknik Imigrasi. Dengan demikian, diharapkan Politeknik Imigrasi dapat menjadi pilihan yang menarik bagi para siswa yang ingin mengembangkan karirnya di bidang keimigrasian.
INNOVATION OF PASSPORT SERVICES IN INDONESIA: A STUDY OF ACCELERATED PASSPORT SERVICES IN CLASS I IMMIGRATION OFFICES, ESPECIALLY TPI SOEKARNO HATTA Laxmi, Devi Bethari; Nurkumalawati, Intan; Mastur, Anida Sri Rahayu
Journal of Administration and International Development Vol 3 No 2 (2023): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v3i2.488

Abstract

Good governance is an important principle that must be integrated into every institution that provides public services, including the Immigration office of Soekarno Hatta, Indonesia. One of the latest innovations introduced at this office is the passport expediting service. In implementation, there are several technical and operational obstacles that need to be improved. This research uses a descriptive approach by collecting primary data and secondary data. Data collection was carried out in the Office Area on the 4th Floor of the International Terminal 3 Parking Building at Soekarno Hatta International Airport for seven months. Data was collected through observation, interviews, and documentation, then analyzed using data reduction methods, data presentation, and drawing conclusions. The passport acceleration service at the Immigration office of Soekarno Hatta, Indonesia has been running well and implementing the principles of good governance. However, several obstacles still arise, including limited community participation, the problem of duplicating passports, and the need to improve facilities and infrastructure. The passport printing system is also a challenge, along with the limited number of officers in the Passport Acceleration Service Unit (UP3). The passport shortage service at the TPI Soekarno Hatta Special Class I Immigration Office has fulfilled most of the indicators of good governance principles. To improve service operations, steps are needed such as providing discussion space for the public and public service providers, providing information and education to passport applicants to reduce duplication, as well as improving facilities and infrastructure. Evaluation of needs in UP3 is also important to ensure suitability with field implementation.
IMPLEMENTATION OF SUBSTANTIVE IMMIGRATION RECORDS MANAGEMENT AT CLASS II IMMIGRATION OFFICES NON TPI PAMEKASAN Piranti, Nurul Maharani; Husien, Achmad; Mastur, Anida Sri Rahayu
Journal of Administration and International Development Vol 4 No 1 (2024): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v4i1.598

Abstract

Arsip merupakan sebuah dokumen yang berisi rekaman aktivitas atau kegiatan. Bagi sebuah organisasi keberadaan dari arsip memiliki nilai yang sangat penting. Selain menjadi bahan suatu informasi, arsip juga merupakan sebagai bahan bukti yang dapat dipertanggung jawabkan kebenarannya sehingga harus dikelola dengan baik. Akan tetapi pada kenyataannya sering terjadi pada organisasi dalam mengelola arsip dianggap sebagai kegiatan yang tidak penting dan menganggap bahwa kegiatan dalam mengelola arsip adalah suatu kegiatan yang mudah sehingga terabaikan, hal tersebut disebabkan karena kurangnya peduli dari organisasi tersebut dan sudah dianggap menjadi hal yang biasa, maka sebagai penyelenggara birokrasi Kantor Imigrasi Kelas II Non TPI Pamekasan harus memberikan perhatian khusus dalam hal pengelolaan arsip substantif. Berdasarkan permasalahan yang ada, maka penelitian ini bertujuan untuk mengetahui yaitu pertama, bagaimana implementasi tata kelola dokumen keimigrasian di Kantor Imigrasi Kelas II Non TPI Pamekasan, dan yang kedua yaitu untuk mengetahui hambatan apa saja yang menghambat Kantor Imigrasi Kelas II Non TPI Pamekasan dalam melaksanakan tata kelola dokumen keimigrasian. Metode penelitian yang digunakan yaitu metode kualitatif deskriptif dengan teknik pengumpulan data observasi, wawancara, dan dokumentasi. Hasil Penelitian menunjukkan bahwa proses dalam pengelolaan arsip substantif pada Kantor Imigrasi Kelas II Non TPI Pamekasan sudah dilaksanakan dengan baik dengan tahapan antara lain: penciptaan arsip, penggunaan arsip, pemeliharaan/perlindungan arsip, dan pemusnahan arsip. Kendala yang dihadapi dalam pengelolaan arsip substantif pada Kantor Imigrasi Kelas II Non TPI Pamekasan yaitu, pegawai arsip yang tidak memiliki latar belakang pendidikan yang sesuai dengan bidang kearsipan, tidak adanya arsiparis pada bagian kearsipan, sarana dan prasarana yang kurang maksimal, retensi arsip yang tidak rutin dilakukan setiap tahun, arsip WNA yang masih tersimpan di ruangan pelayanan WNA dan belum masuk ruang arsip.
Faktor-Faktor Yang Mempengaruhi Kinerja Aparatur Sipil Negara (Studi Pada Kantor Imigrasi Kelas II Non TPI Sukabumi) Briando, Bobby; Widayat, Wisnu; Sohirin, Sohirin; Mulyawan, Budy; Febrianto, Arief; Adillah, M. Arief; Firlana, Habbi; Wibowo, Pascalis Danny Kristi; Mastur, Anida Sri Rahayu
Jurnal Ilmu Manajemen Vol 13, No 2 (2024): Jurnal Ilmu Manajemen
Publisher : Universitas muhammadiyah palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32502/jimn.v13i2.7190

Abstract

Informasi dan teknologi membuat masyarakat semakin sadar akan kebutuhannya, termasuk kebutuhan akan pelayanan publik yang berkualitas. Dalam mengimplementasikan peningkatan kualitas pelayanan publik, tidak terlepas dari kontribusi kinerja pegawai. Beberapa penelitian yang telah dilakukan menempatkan motivasi dan kompetisi sebagai faktor yang mempengaruhi kualitas kinerja pegawai. Penelitian ini bertujuan untuk mengetahui lebih dalam apakah terdapat pengaruh antara motivasi dan kompetensi khususnya pada kantor imigrasi sebagai garda terdepan dalam menjalankan tugas dan fungsi keimigrasian. Penelitian ini menggunakan metode penelitian kuantitatif dengan teknik pengambilan sampel yang digunakan adalah sampling jenuh dan teknik pengumpulan data dengan menyebarkan kuesioner melalui Google Form. Hasil penelitian menemukan bahwa motivasi berpengaruh positif signifikan terhadap kinerja pegawai Kantor Imigrasi Kelas II Non TPI Sukabumi dengan memberikan kontribusi sebesar 21,29%. Koefisien regresi yang bernilai positif ini berarti bahwa semakin tinggi motivasi maka akan semakin tinggi pula kinerja. Kemudian kompetensi juga berpengaruh positif signifikan terhadap kinerja pegawai Kantor Imigrasi Kelas II Non TPI Sukabumi dengan memberikan kontribusi sebesar 55,88%. Koefisien regresi yang bernilai positif ini berarti bahwa semakin tinggi kompetensi akan membuat kinerja semakin baik.  Motivasi dan kompetensi berpengaruh signifikan secara simultan terhadap kinerja pegawai Kantor Imigrasi Kelas II Non TPI Sukabumi. Oleh karena itu, motivasi dan kompetensi memiliki peran penting dalam meningkatkan kinerja karyawan. Semakin tinggi motivasi dan kompetensi akan meningkatkan kinerja karyawan. Motivasi dan kompetensi memberikan kontribusi sebesar 77,17% terhadap kinerja karyawan.
TRANSFORMASI PELAYANAN PUBLIK: MENINGKATKAN KUALITAS LAYANAN PERCEPATAN PASPOR MELALUI OPTIMALISASI KOMUNIKASI DI ULP MAL PLAZA SEMANGGI Mastur, Anida Sri Rahayu; Reynara, Regan Hagai
TEMATICS: Technology Management and Informatics Research Journals Vol 6 No 2 (2024): TEMATICS: Technology ManagemenT and Informatics Research Journals
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/tematics.v6i2.645

Abstract

Abstract. Public service is essential in fostering effective interaction between the government and society, particularly in maintaining service quality. Law Number 25 of 2009 emphasizes the importance of public trust in service providers. This study focuses on implementing expedited passport services to enhance service quality at the Passport Service Unit (ULP) in Plaza Semanggi Mall, under the Central Jakarta Class I Non-TPI Immigration Office. Using Edward III’s communication theory and service quality evaluation, this research identifies key challenges faced by applicants, notably in payment processes and infrastructure limitations. Through a descriptive qualitative approach, the study reveals the role of communication and efforts made to improve service quality. Recommendations include providing clearer payment instructions and increasing print media to support applicant guidance.
TRANSFORMING ARCHIVE MANAGEMENT TOWARDS DIGITALIZATION THROUGH THE LOGIC EVALUATION MODEL AT KALIANDA CLASS III IMMIGRATION OFFICE Wijaya, Tegar Yudha; Mastur, Anida Sri Rahayu; Wirdhiningsih, Virra
Journal of Administration and International Development Vol 4 No 2 (2024): JAID: Journal of Administration and International Development
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jaid.v4i2.641

Abstract

Abstract. This research focuses on evaluating the management of substantive archives at the Immigration Office Class III Non-TPI Kalianda using the Logic Evaluation Model with the main objective of improving the quality of archival governance. Effective archive management is essential for every institution as archives serve as a primary source of information that supports various administrative activities and decision-making processes. However, at the Immigration Office Class III Non-TPI Kalianda, there are several challenges in archive management, such as a lack of archival facilities, limited human resources, and the absence of a digital archiving system. The identified problems are how the implementation of archive management and the evaluation of substantive archive management using the Logic Evaluation Model can improve the quality of archival governance at the office. This study aims to analyze both aspects. The method used in this research is descriptive qualitative, with data collected through observation, interviews, and documentation. The research results indicate that archive management is not yet optimal, particularly due to a lack of infrastructure and competent human resources. The Logic Evaluation Model was used to evaluate the inputs, activities, outputs, and outcomes of the archiving system. The results show that significant improvements are needed in various aspects to enhance the quality of archival governance. This research provides theoretical benefits in the development of archival management knowledge and practical benefits for the Immigration Office Class III Non-TPI Kalianda to improve the quality of archive management. In conclusion, digital archiving and the enhancement of human resource competencies are essential, and the author suggests the development of archival facilities and training for archive managers as steps for future improvement.
IMPLEMENTASI E-GOVERNMENT DALAM PEMBERIAN DAN PERPANJANGAN IZIN TINGGAL TERBATAS MELALUI KANTOR IMIGRASI Kristi Wibowo, Pascalis Danny; Mastur, Anida Sri Rahayu
Jurnal Ilmiah Kajian Keimigrasian Vol 5 No 1 (2022): Jurnal Ilmiah Kajian Keimigrasian
Publisher : Polteknik Imigrasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52617/jikk.v5i1.320

Abstract

Abstract (In English). The purpose of this article is to understand the implementation of e-government in granting and adding limited stay permits through the Immigration Office. The method used is a qualitative approach, data collection through literature study, and data analysis techniques used interactive models to draw conclusions. As a result, the implementation of e-government in the granting and addition of limited residence permits through the Immigration Office is a form of excellent service in the field of immigration. Excellent service supported by professionalism, accountability, synergy, transparency, and innovation through information management. Excellent service that provides assurance in time and convenience.
Co-Authors Adillah, M. Arief agung setiawan Al-Dafi, Mohammad Fasya Anung, Ishidorus Ardiansyah, Andika Arief Febrianto, Arief Briando, Bobby Budy Mulyawan, Budy Cakra Trinata Catur Susaningsih Fathya, Vita Nurul Firlana, Habbi Ghanim, Muhammad Hafiz Gibran, Atsil Syah Habbi Firlana Hasanah, Annisa Fadhilah Husien, Achmad Jani, Salsabila Andi Jannah, Rahmawati Nurul Laxmi, Devi Bethari Nurkumalawati, Intan Pascalis Danny Kristi Wibowo Piranti, Nurul Maharani Priyatno, Mas Budi Pujonggo, Seno Setyo Putra, Meydika Pratama Reynara, Regan Hagai Sagala, Jose Mario Perlambasan Sohirin, Sohirin Widayat, Wisnu Wijaya, Tegar Yudha Wirdhiningsih, Virra