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PERANCANGAN SISTEM INFORMASI PEMESANAN KEDAI MTC 99 Muhammad Nur Rachman Nidhi Suryono; Ahmad Yazid Isnandar; Mohammad Hasan Tajuk Rizal; Tegar Oktavianto Simbolon; Bella Trinanda Sanni; Anindo Saka Fitri
Jurnal Informatika dan Teknik Elektro Terapan Vol 11, No 2 (2023)
Publisher : Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jitet.v11i2.2884

Abstract

Perkembangan teknologi informasi membuat sistem pemesanan di kedai MTC99 perlu dikembangkan ke arah digital. Banyaknya layanan yang tersambung pada jaringan internet seringkali digunakan untuk mempermudah kehidupan manusia, karena dengan mendigitalisasikan sistem nya akan mendapat banyak manfaat salah satunya lebih efektif dalam proses dan laporan nya. Perancangan website ini merupakan solusi untuk Kedai MTC99 dalam melakukan perubahan digitalisasi proses bisnisnya. Kedai MTC99 sendiri merupakan usaha perdagangan yang menjual minuman dan penyewaan tenant di Rungkut Kidul, Surabaya. Pada pembangunan sistem ini dibutuhkan data yang menjadi pendukung, dapat diperoleh dengan menggunakan teknik pengumpulan data seperti: observasi, wawancara dan pustaka. Perancangan model website divisualisasikan dengan menggunakan Unified Modeling Language (UML) menggunakan metode ICONIX process dalam mengimplementasikan pengembangannya. Dengan diterapkannya website ini diharap dapat  terjalin hubungan yang erat antara pihak Kedai MTC99 maupun pelanggan yang ingin/akan  memesan makanan dan minuman di kedai MTC 99.
Object Oriented Analysis and Design Aplikasi Pasar Online: TONPASAR Dimas Irmansyah; Aliya Zhafira Wastuyana; Elizabeth Alda Hermanto; Anindo Saka Fitri
JURNAL PENELITIAN SISTEM INFORMASI (JPSI) Vol. 2 No. 1 (2024): FEBRUARI : JURNAL PENELITIAN SISTEM INFORMASI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jpsi.v2i1.1454

Abstract

As time goes by, traditional markets are starting to be abandoned by society because of the existence of modern markets, namely supermarkets, minimarkets and e-commerce. However, many goods can only be obtained in traditional markets and many of these goods are basic needs of society. Therefore, an application is needed that can facilitate traditional markets so that sellers and buyers are no longer abandoned, namely online market applications. The main aim of designing this application is to help traditional market sellers who were previously affected by a lack of buyers. Apart from that, this application can also benefit parties other than sellers, namely traditional market buyers who previously had problems accessing traditional markets or other obstacles. The design of this online market application uses the Object Oriented Analysis and Design (OOAD) method. By designing this application, it will really help traditional market sellers who were previously affected by a lack of buyers.
Application of Design Thinking on BPD Bali Mobile Banking Kadek Dwi Natasya Pradnyani; Anindo Saka Fitri; Abdul Rezha Efrat Najaf
IJDASEA (International Journal of Data Science, Engineering, and Analytics) Vol. 4 No. 01 (2024): International Journal of Data Science, Engineering, and Analytics Vol 4, No 1,
Publisher : Universitas Pembangunan Nasional Veteran Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/ijdasea.v4i01.9

Abstract

The banking company, which is one of the driving factors of economic growth in the country, is continuously innovating for its customers by leveraging technological advancements. This development is also utilized by Bank BPD Bali through the launch of BPD Bali Mobile Banking. When developing this, considering the functionality, usability, needs, and user comfort of the application is crucial, including creating a good and attractive UI/UX design to ensure user satisfaction. In the evaluation of BPD Bali's mobile banking, the obtained SUS score is 57.19. Therefore, a redesign of BPD Bali's mobile banking using Design Thinking is necessary. This method allows for true empathy with the target users and effectively developing solutions for user problems and needs. By going through 5 stages, Empathize, Define, Ideate, Prototype, and Test, the final result obtained is a prototype recommendation, which has been tested using SUS. In the prototype testing, a SUS score of 79.69 was obtained, which can be interpreted as users being able to accept the prototype recommendation.
RANCANG BANGUN APLIKASI REKOMENDASI POLA MAKAN (REPOMA) BERBASIS MOBILE Bagus Adi Suryaputra; Pramudya Abimanyu; Sujatmiko Dwi Kuncoro; Anindo Saka Fitri
Scientica: Jurnal Ilmiah Sains dan Teknologi Vol. 2 No. 4 (2024): Scientica: Jurnal Ilmiah Sains dan Teknologi
Publisher : Komunitas Menulis dan Meneliti (Kolibi)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.572349/scientica.v2i4.1287

Abstract

Saat ini perkembangan teknologi informasi berkembang begitu pesat, sehingga untuk mendapatkan sebuah informasi seseorang cukup mengakses lewat perangkat yang mendukung dari mana saja dan kapan saja. Komputer mempunyai kemampuan menerima data (input), mengelola data (proces) serta menghasilkan informasi (output). Teknologi informasi telah masuk hampir pada semua aspek kehidupan, contohnya pada pengolahan informasi yang dahulu dilakukan dengan cara tatap muka, saat ini dapat berubah dengan adanya bantuan sebuah perangkat lunak yang dirancang khusus untuk mempermudah seseorang dalam memperoleh informasi dan mendukung keberhasilan dalam peningkatan kepuasan pengguna yang ingin dicapai.Dalam penelitian ini kami menggunakan metode wawancara untuk mengumpulkan data yang akan dipakai sebagai bahan penelitian ini. Jurnal ini bertujuan untuk merancang dan mengimplementasikan aplikasi rekomendasi pola makan (REPOMA) berbasis mobile dengan metode Object Oriented Analysis and Design (OOAD). Aplikasi ini mencakup fitur-fitur pendaftaran, login, pemindaian makanan, rekomendasi makanan, dan profil pengguna, yang dikembangkan berdasarkan wawancara dengan ahli gizi, menitikberatkan pada kebutuhan nutrisi dan preferensi individual pengguna. Penerapan OOAD memberikan kerangka kerja efisien, sementara masukan dari ahli gizi melalui observasi dan wawancara membantu penyesuaian fitur-fitur aplikasi.
UI/UX Design Of Marketplace Service Mobile and Laptop Applications Using Design Thinking Method Aqsa Arumdapta, Gemintang; Reisa Permatasari; Anindo Saka Fitri
JESII: Journal of Elektronik Sistem InformasI Vol. 2 No. 1 (2024): JournaI of Elektronik Sistem InformasI - JESII (JUNE)
Publisher : Departement Information Systems Universitas Kebangsaan Republik Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31848/jesii.v2i1.3419

Abstract

Inefficient repair services for damaged smartphones and laptops pose challenges for both users and service providers. This research answers this problem by designing a mobile application marketplace interface for smartphone and laptop repairs by prioritizing usability and user experience (UX). Design thinking methodology guides the development process, which involves user empathy, problem definition, ideation, prototyping, and testing. Iterative evaluation using usability testing and heuristic evaluation refines the design. The evaluation results of the final iteration showed a Learnability score of 96.6%, Efficiency 98.63%, Memorability 95%, Error 0.232, and Satisfaction 83.23 from technicians, as well as Learnability 93.3%, Efficiency 85.23%, Memorability 85%, Error 0.202, and Satisfaction 83.23 from customers, with success and very good qualifications. Heuristic evaluation by UI/UX experts further validates the usability of the design. This research concludes that the design thought approach has succeeded in creating a user-friendly marketplace interface for smartphone and laptop repair services. The app's high usability and positive reception from technicians and customers highlight its potential to simplify the repair process and increase overall customer satisfaction.
Implementation of Web-Based Student Management Information System in SDI Taman An-Nahl Sidoarjo Rizka Hadiwiyanti; Anindo Saka Fitri; Tri Lathif Mardi Suryanto; Erlin Ayu Khrisnawati; Ferry Kurniawan
Nusantara Science and Technology Proceedings 7st International Seminar of Research Month 2022
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/nstp.2023.3331

Abstract

SDI Taman An-Nahl Sidoarjo is an educational institution that plays an active role in developing the potential of students. However, in this digitalization era, there are limitations in accelerating performance in managing student data so that it has the impact of not having a database for students, not having a database of student scores, and not reporting student activities to parents. This situation is due to the fact that an integrated management information system (MIS) has not been implemented. The focus of this research is to develop a web-based Student Management Information System that can help teachers manage student learning outcomes data and help parents monitor the progress of their children's learning outcomes. The development of this system has a scope consisting of valid student data and student identification numbers, monitoring of student activities, and reporting of student activities to parents. The system test results show that the system can run well, although there are minor errors. The implementation of the Student Management Information System has been successfully carried out, so that users can access the system in real time through the website.
Improving Administrative Skills of Foster Children at Panti Asuhan Muhammadiyah Surabaya through Learning Microsoft Excel Anindo Saka Fitri; Seftin Fitri Ana Wati; Eristya Maya Safitri
Nusantara Science and Technology Proceedings 7st International Seminar of Research Month 2022
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/nstp.2023.3347

Abstract

Along with the development of technology and all the conveniences offered, individual abilities, especially administrative capabilities, must be improved to increase competitiveness. Competitiveness here is competitiveness in the world of work that demands the ability to master administrative capabilities. Panti Asuhan Muhammadiyah Surabaya owns the problem. Lack of funds, facilities, and caregivers or volunteers who can help provide skills training. According to the Ministry of Social Affairs RI 2004, one of the functions of the Orphanage is as a center for skills development (which is a supporting function). Therefore, this educational activity is intended to provide insight for orphanage children in improving administrative capabilities. The purpose of this service program is to provide them with skills they will use in managerial activities in the world of work. This activity was attended by 16 participants offline. This activity aims to make foster children have skills in operating a number processing application (Microsoft Excel). This activity does not only focus on providing material but also on hands-on practice. From the results of the assessment, it was found that 14 children entered Microsoft Excel 2016 Intermediate Skills and 2 children entered Beginner Skills. This training is expected to improve the ability of foster children in administrative capabilities using Ms. Excel and can apply the knowledge they have gained in the world of work.
Business Process Analysis on VWX Platform Using Deming's Cycle Anindo Saka Fitri; Ningrum, Dea Kusuma; Purwitasari, Astri; Araf O., Monica Exsanni; Ismawardi, Alya Maytsa
Jurnal Mebis Vol. 9 No. 2: December 2024
Publisher : UPN "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/mebis.v4i2.610

Abstract

This study focuses on analyzing and improving the business processes of the VWX platform, a major player in the online travel industry. By utilizing Deming's Plan-Do-Check-Act (PDCA) cycle, this research aims to propose a new business process for the VWX platform especially inefficiencies in the refund process, one of the platform's critical service areas. Through tools such as Fishbone Diagram and Cross-Functional Flowchart (CFF), several issues were identified, including system automation gaps, unclear refund policies, and delays in processing due to third-party integrations. To address these issues, the study proposes automated refund systems, clearer refund guidelines, and enhanced customer service training. Additionally, the implementation of real-time notifications and system upgrades is recommended to improve process transparency and user satisfaction. The findings suggest that by adopting these improvements, VWX can significantly enhance operational efficiency, reduce customer complaints, and remain competitive in the digital travel marketplace. This research contributes valuable insights into how continuous process improvement methodologies like PDCA can be applied to optimize digital service platforms.
UNITIFY : PERANCANGAN APLIKASI BERBASIS WEBSITE UNTUK MENINGKATKAN EFISIENSI, TRANSPARANSI, DAN AKUNTABILITAS DALAM PENGELOLAAN UKM KAMPUS Siti Nur Hayati; Adelia Firnanda Putri; Ela Yuli Pratiwi; Alifa Zuriyatul Haq; Anindo Saka Fitri
Kohesi: Jurnal Sains dan Teknologi Vol. 7 No. 2 (2025): Kohesi: Jurnal Sains dan Teknologi
Publisher : CV SWA Anugerah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.3785/kohesi.v7i2.11175

Abstract

Jurnal ini bertujuan untuk menganalisis tata kelola Unit Kegiatan Mahasiswa (UKM) di Universitas Pembangunan Nasional “Veteran” Jawa Timur, yang merupakan aspek krusial dalam meningkatkan efektivitas dan efisiensi organisasi mahasiswa. Masalah yang dihadapi mencakup tantangan dalam administrasi, perencanaan program, dan pengelolaan dana, yang sering kali menghambat kinerja UKM. Metode yang digunakan dalam penelitian ini adalah survei dengan kuesioner yang ditujukan kepada anggota UKM untuk mengumpulkan data mengenai pengalaman dan tantangan mereka dalam pengelolaan kegiatan. Hasil penelitian menunjukkan bahwa 37% responden mengaku kesulitan dalam pengelolaan dokumentasi dan laporan kegiatan, sementara 75% merasa proses persetujuan dari pihak kampus terlalu lambat. Selain itu, ditemukan bahwa kurangnya pelatihan manajerial bagi pengurus UKM menjadi faktor penyebab utama masalah ini. Rekomendasi yang dihasilkan mencakup penerapan sistem manajemen berbasis teknologi untuk meningkatkan transparansi, akuntabilitas, dan efisiensi dalam pengelolaan UKM. Dengan demikian, penelitian ini diharapkan dapat memberikan kontribusi signifikan bagi perbaikan tata kelola UKM di institusi pendidikan tinggi lainnya.
Designing the 112 Call Centre Service System in Sidoarjo Regency using the Object-Oriented Analysis and Design (OOAD) Method Ningrum, Dea Kusuma; Mohammad Dimas Ardiansyah; Rizky Tri Aji Setiawan; Alya Maytsa Ismawardi; Anindo Saka Fitri
Journal of Artificial Intelligence and Engineering Applications (JAIEA) Vol. 4 No. 2 (2025): February 2025
Publisher : Yayasan Kita Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59934/jaiea.v4i2.811

Abstract

The 112 call centre in Sidoarjo district faces significant challenges, including a high number of false alarms, which account for 85% of all calls. This hampers the efficiency of the service, especially with the limited number of call takers and inefficient manual information flow. This research aims to develop a technology-based reporting system using an OOAD method (Analysis, Design, Build, Operate) approach to improve the reliability and efficiency of emergency services. The system includes E-KYC-based report verification features to filter false reports, real-time report status tracking, and integration between related parties such as the community, administration, and response units (police, ambulance, fire). The results show that the designed system is able to significantly reduce false reports, improve service response through report prioritisation, and provide community access to monitor reports independently. This approach not only overcomes operational constraints, but also provides more transparent and efficient emergency services. It is hoped that this system can become a standard model for modernising emergency services in the digital age.
Co-Authors Abdul Rezha Efrat Najaf Abrila Fatzali Adelia Firnanda Putri Afrida Lailiyah Hanim Agussalim Ahmad Azwin Asyrafi Ahmad Galih Nur Jati Ahmad Yazid Isnandar Akbar Izdihar Alfiansyah Adi Pranata Alifa Zuriyatul Haq Aliya Zhafira Wastuyana Alya Maytsa Ismawardi Amalia Putri Anastasia Lidya Maukar Anik Vega Vitianingsih Anindita Pratita Anita Wulansari Anita Wulansari Anna Vita Naibaho Annisa Dita Putri Kartika Apol Pribadi Aqsa Arumdapta, Gemintang Araf O., Monica Exsanni Ardyanto Widyadana Syahputra Arista Pratama Arizia Aulia Aziiza Bagus Adi Suryaputra Bella Trinanda Sanni Cendana Putri Aulia Debrina Octrisya Hajjar Devilia Dwi Candra Dhavina Ocxa Dwiyantie Dhian Satria Yudha Kartika Dian Rahmawati Dimas Irmansyah Dinda Adisty Yudianto Putri Divani Jane Forinda Putri Efriza Cahya Narendra Eka Nanda Sulastri Ela Yuli Pratiwi Eli Nurhayati Elizabeth Alda Hermanto Eristya Maya Safitri Eristya Maya Safitri Eristya Maya Safitri Erlin Ayu Khrisnawati Erlin Ayu Khrisnawati Ervina Rosa Aulia Fariz Fariz Ferry Kurniawan Ferry Kurniawan Heni Lusiana Dewi Ilham Ismail Ismawardi, Alya Maytsa Istivani Farah Adibah Izra Noor Zahara Aliya Kadek Dwi Natasya Pradnyani Kartika, Annisa Dita Putri Khoirunisa Jannatuzzahra Latiful Muyassar Lina Wardani Lintang Firdaus M. Hilmi Thabibi Marylda Salma Wajendra Dewi Miftah Rahmaddani Moh raihan Romadhoni Moh. Azzam Priyanto Mohammad Dimas Ardiansyah Mohammad Hasan Tajuk Rizal Muhammad Adiarsyah Syainal Muhammad Asyam Thoriq Taufiqurahman Muhammad Maulana Kharyska Abadi Muhammad Nail Hadi Muhammad Nur Rachman Nidhi Suryono Muhammad Surya Adhi Setiawan Nadilla Anidew Nasywa Zahira Ramadhani Ningrum, Dea Kusuma Nizar Maulana Arrasyid NUR HALIZAH Permatasari, Reisa Pramudya Abimanyu Primaulidina, Fvediniar Edra Purwitasari, Astri Qolbi Adi Lumintang Queen Anjar Dea Nigata Renaldi Dwi Kasiadi Rizka Hadiwiyanti Rizky Tri Aji Setiawan RM Mohd. Pujangga Kharisma Putra Robby Alamsyah Satriya Putra Seftin Fitri Ana Wati Sembilu, Nambi Siti Annisa Safitri Siti Nur Hayati Sujatmiko Dwi Kuncoro Syifa’ Saskia Elfaretta Tasya Diva Fortuna Hadi Taufiq Arinta Ardiyono Tegar Oktavianto Simbolon Tri Lathif Mardi Suryanto Windy Fadhilah Susanti Wisnu Mukti Darwansah Yudha Perwira Bima Sakti Yulita Revica Vidianti