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All Journal MATRIK: JURNAL MANAJEMEN, STRATEGI BISNIS, DAN KEWIRAUSAHAAN Jurnal Ekonomi, Bisnis dan Kewirausahaan (JEBIK) Kinerja Media Trend: Berkala Kajian Ekonomi dan Studi Pembangunan Jurnal Ekonomi dan Bisnis Islam International Journal of Social Science and Business Share : Journal of Service Learning Iqtishadia: Jurnal Kajian Ekonomi dan Bisnis Islam ADPEBI International Journal of Business and Social Science BISMA (Bisnis dan Manajemen) Jurnal Kreativitas dan Inovasi (Jurnal Kreanova) Khaira Ummah: Jurnal Pengabdian Kepada Masyarakat Jurnal Ekonomi, Manajemen Bisnis, Syariah dan Teknologi Insight Management And Business International Journal of Management and Business Applied International Journal of Digital Marketing Science Mujtama’ Jurnal Pengabdian Masyarakat
Hindah Mustika
Sekolah Tinggi Ilmu Ekonomi Indonesia Surabaya
Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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Career Patterns and Employee Engagement in Reducing Turnover Intention among Maritime Crew Eka Rahayu; Hindah Mustika
ADPEBI International Journal of Business and Social Science Vol. 6 No. 2 (2026)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia (Adpebi)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/aijbs.v6i2.1969

Abstract

Purpose – This study examines the influence of career patterns and employee engagement on turnover intention, while investigating the moderating role of work motivation among outsourced maritime crew members of PT Pelindo Marine Service. The research addresses the persistent challenge of employee retention in the maritime industry, where contract-based employment and limited career opportunities may increase employees’ intention to leave despite relatively high levels of organizational engagement. Methodology/approach – A quantitative explanatory research design was employed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). Data were collected through structured questionnaires administered to 252 outsourced crew members (Tenaga Alih Daya/TAD) of PT Pelindo Marine Service selected through purposive sampling. The measurement model was evaluated through validity and reliability testing, while the structural model was assessed using path coefficient and moderation analyses. Findings – The results indicate that career patterns have a negative and significant effect on turnover intention, suggesting that transparent and structured career development reduces employees’ intention to leave the organization. Employee engagement also negatively and significantly influences turnover intention by strengthening employees’ emotional attachment and organizational commitment. Furthermore, work motivation significantly moderates the relationship between career patterns and turnover intention by reinforcing the negative relationship. However, work motivation does not significantly moderate the relationship between employee engagement and turnover intention. Novelty/value – This study contributes to the human resource management literature by integrating career patterns, employee engagement, and work motivation within a single research model in the context of Indonesia’s maritime industry. Unlike previous studies that primarily examined work motivation as a mediating variable, this research demonstrates its role as a moderating variable among outsourced maritime employees, thereby providing practical implications for developing sustainable career management and employee retention strategies.
The Influence of ISM Code-Based E-Learning on Ship Crew Performance with E-Filling Digital Platform as a Mediating Variable Agus Garjito; Hindah Mustika
International Journal of Digital Marketing Science Vol. 3 No. 2 (2026)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijdms.v3i2.1966

Abstract

This study investigates the influence of ISM Code-based E-Learning on ship crew performance, with the E-Filling digital platform as a mediating variable at PT Manalagi Surabaya. Using a quantitative causal-comparative approach, data were collected from 80 crew members through saturated sampling and analyzed using SEM-PLS. The results demonstrate that ISM Code-based E-Learning positively and significantly affects crew performance (β=0.422; p=0.001). The E-Filling digital platform also significantly influences performance (β=0.530; p=0.000). Furthermore, E-Learning significantly affects E-Filling platform utilization (β=0.676; p=0.000). Most importantly, the E-Filling platform partially mediates the relationship between E-Learning and crew performance (β=0.359; p=0.000). The model exhibits strong predictive relevance (Q²=0.871) and explains 76.2% of performance variance (R²=0.762). These findings integrate social learning theory, human capital theory, and the technology acceptance model, confirming that digital training enhances both technological competence and operational performance. This study contributes to maritime HRM literature by demonstrating the mediating mechanism through which E-Learning improves performance via digital platform utilization. Practical implications suggest that shipping companies should prioritize integrated E-Learning programs combined with digital platform optimization to enhance crew competence and safety compliance. Keywords: ISM Code, E-learning, E-Filling Digital Platform, Ship Crew Performance, Maritime Safety, Digital Transformation
The Transformational Leadership Mediates Competence and Organizational Support Effect on Performance Heru Sudibyo; Hindah Mustika
International Journal of Management and Business Applied Vol. 5 No. 2 (2026)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijmba.v5i2.1979

Abstract

The performance of Surveyors is a crucial factor in the success of marine Survey and consultancy service firms. PT Boyd Marine Consultants Indonesia encounters challenges in the form of variations in reporting quality among Surveyors, characterized by incomplete reports, non-standard formats, and delays in submission. These circumstances highlight the need for an empirical study on the factors influencing Surveyor performance, namely individual competence, organizational support, and transformational leadership style. This study aims to examine the influence of competence and organizational support on Surveyor performance, the influence of competence and organizational support on transformational leadership style, as well as the mediating role of transformational leadership style. Employing a quantitative approach with an explanatory Survey design and saturated sampling technique, data were analyzed using Partial Least Square Structural Equation Modeling (PLS-SEM). As a result, it reveals that competence and organizational support significantly affect both transformational leadership style and Surveyor performance. Likewise, transformational leadership style significantly affects Surveyor performance and mediates the effect of competence and organizational support on Surveyor performance. These findings affirm that enhancing competence and organizational support, synergized with transformational leadership, is a key strategy to improve Surveyor performance in the maritime Survey service industry.  
Co-Authors Abbas, Ansar Achmad Djuraidi Agus Garjito Ahmad, Muhammad Ali Arini, Dian Bambang Hadi Santoso Dini Widyawati Diniwidyawati Eka Rahayu Fastha Aulia Pradhani Fidiana, Fidiana Hadi Santoso, Bambang Heru Sudibyo Himawan Himawan Sardju Iqbal M. Aris Jamil, Mochamad Laela Dinsie Lailatul Amanah Lestariningsih, Marsudi Mateus Ximenes Mateus Ximenes Nanis Setyorini Nur Cholis Masrul kufaini Nur Handayani Nur Handayani Palupi, Dian Pujiwat, Rutma Retnani, Endang Dwi Ririn Tri Ratnasari Rochdianingrum, Widhi Ariestianti Safri Panigoro Safrizal, Helmi Buyung Aulia susanti susanti Suwitho, Suwitho Triyonowati Triyonowati Widyawati, Dini Ximenes, Mateus Yolanda Mohungo Yusmedi Nurfaizal Yusuf Kurniawan