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All Journal Journal of Management and Business Review Jurnal Manajemen Pelayanan Publik AdBispreneur MANAJERIAL Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Jurnal Manajemen dan Kewirausahaan Journal International Inspire Education Technology (JIIET) Indonesian Accounting Literacy Journal Journal of Artificial Intelligence and Digital Business Jurnal Manajemen Dan Akuntansi Medan MANAGER: Journal of Management and Administration Science Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Journal of Social and Humanities IIJSE Journal Governance Society Journal of Social Science Utilizing Technology
Encep Sopandi, Encep
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Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Transportation

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The Roles of Telemarketing in Marketing of Marketplace at PT. LTP South Tangerang Encep Sopandi; Nurdin; Fadli, Ahmad; Badriyah; Surya Kencana, Dadang
MANAGER: Journal of Management and Administration Science Vol. 2 No. 1 (2023): MANAGER: Journal of Management and Administration Science, August 2023
Publisher : ASIAN PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58738/manager.v2i1.371

Abstract

This research was conducted to determine the role of telemarketing in job marketplace marketing at PT LTP South Tangerang, the main purpose of this study was to determine the role of telemarketing in marketing the installation of job vacancy information at PT LTP South Tangerang, Telemarketing obstacles in the marketing process of installing job vacancy information, and solutions carried out to overcome obstacles that occur during the marketing process of installing job vacancy information. This research was conducted using descriptive qualitative methods, with data collection methods carried out, namely observation, interviews, and literature studies. Based on the results of the study, it can be concluded that the role of telemarketing in job marketplace marketing at PT LTP South Tangerang is to increase the number of customer databases, develop customer relationships by telephone, conduct digital marketing to increase the use and branding of job marketplaces, influence prospective customers to be interested in posting job vacancy information ads, direct and assist the process of posting job vacancy information. There are still obstacles experienced including inadequate telephone facilities, poor telephone networks, not directly connected to the target telephone recipient, and invalid database contact numbers. Then solutions were obtained to overcome existing obstacles, including solutions for inadequate telephone facilities, namely routinely cleaning the chace, preparing cellphone storage reserves and adding telephone facilities. The bad network solution is to change the provider, the solution if it is not directly connected to the target telephone recipient, namely by increasing the number of databases to be called and follow up and ask for HRD contact information so that it can be contacted directly, Then the solution to invalid contact numbers is to update the database with more relevant sources.
Pengaruh Kesadaran Wajib Pajak dan Pelayanan Pajak terhadap Kepatuhan Wajib Pajak dalam Pembayaran PBB-P2 di Bandung Habiburahman, Fadil; Darwati, Darwati; Yulianti, Yulianti; Sopandi, Encep
Indonesian Accounting Literacy Journal Vol. 5 No. 3 (2025): Indonesian Accounting Literacy Journal (July 2025)
Publisher : Jurusan Akuntansi Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ialj.v5i3.6526

Abstract

This study is driven by the significance of taxpayer compliance in the payment of Rural and Urban Land and Building Tax (PBB-P2), which is believed to be influenced by taxpayer awareness and the quality of tax services. The objective of this research is to examine the impact of taxpayer awareness and service quality on the level of compliance in fulfilling PBB-P2 obligations. A quantitative approach was employed, utilizing a descriptive associative research design. Primary data were obtained through questionnaires distributed to 100 taxpayers in the UPT Bapenda Bandung City. Sampling using purposive sampling technique with cluster sampling approach. The t-test and F-test were employed for hypothesis testing. Findings revealed that, both partially and jointly, taxpayer awareness and tax service quality significantly and positively affected compliance in paying PBB-P2.
Manajemen Keuangan Strategis Dalam Industri Kedirgantaraan Ikasari, Anna Christina; Dwitasari, Anita; Mulyana, Asep; Sopandi, Encep
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 2 (2025): Mei - Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i2.1477

Abstract

The aerospace industry is a capital-intensive and high-risk sector influenced by global dynamics, government policies, and sustainability issues. This qualitative study uses literature studies from journals, industry reports, and regulatory sources. Six key challenges were identified: capital structure and liquidity risk, global demand volatility, dependence on the state budget, complexity of high-tech project risks, high R&D costs, and ESG demands. Six strategic opportunities were also identified: commercial space market growth, new financing models, financial digitalization, venture capital funding, ESG as an advantage, and local studies of Indonesian airlines. This study proposes six integrated financial strategies: financing diversification, ERM, digital transformation, strengthening ESG, global alliances, and prudential debt policy. This framework is intended to strengthen financial resilience and innovation in the aerospace sector.
Reframing Smart Governance in West Java: Embedding New Public Service Values in Digital Transformation Rukayat, Yayat; Kushendar, Deden Hadi; Sopandi, Encep
Jurnal Manajemen Pelayanan Publik Vol 9, No 3 (2025): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v9i3.66368

Abstract

This study explores the implementation of smart governance within the paradigm of the New Public Service (NPS) in the context of digital transformation in West Java Province. Unlike previous studies that primarily emphasize technical efficiency, this research offers novelty by reframing smart governance through NPS values such as citizen engagement, co-creation, transparency, and public accountability. Employing a concurrent mixed-methods design, the study integrates quantitative and qualitative approaches to provide a comprehensive understanding of the dynamics between digital public service innovation and citizen-centered governance. The quantitative component involved 278 respondents who assessed the effectiveness, inclusivity, and responsiveness of digital public services using structured questionnaires, while the qualitative component drew insights from in-depth interviews with eight key informants, including policymakers, bureaucrats, community leaders, and digital governance experts. The findings reveal that although digital initiatives in West Java have significantly improved service efficiency and accessibility, gaps remain in citizen participation, equitable data access, and institutional adaptability. The study contributes to the theoretical discourse on digital governance by proposing a localized framework of smart governance rooted in democratic values and collaborative public service delivery. Practically, it recommends strengthening digital literacy, institutional coordination, data protection policies, and inclusive participatory mechanisms to foster trust-based and citizen-centric digital governance in West Java.
Application of Green Accounting: Potential Profit from Waste Utilization of Chicken House Business Akhmad Akram Hirman; Syamsinar Syamsinar; Anna Sutrisna Sukirman; Loso Judijanto; Encep Sopandi
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 7 No 3 (2024): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i2.4549

Abstract

Environmental accounting, namely green accounting, is accounting for the cost of the environment and it is reported in financial statements. Its cost is recognized as the obligation of the company to the environment. This study aims to: a) calculate the company's profit by deducting revenue with cost including environmental costs, and b) estimate the amount of potential profit resulting from waste processing to produce products with economic value. The research was a case study by collecting data from a chicken house company (RPA) that Hajjah Ani in Makassar owned. Data collection such as estimated sales value and waste processing costs were collected through interviews and observations in this company and then compared with those estimated sales and environmental costs from several slaughterhouse companies around Makassar. Researchers calculated the estimated profit of three alternative processed products: fertilizer, food products, and animal feed. The results showed that each alternative product has different potential in increasing profits from the lowest level of 2% to the highest level of 25% which is compared to the previous profit.
THE ROLE OF ARTIFICIAL INTELLIGENCE COMPETENCIES, ORGANIZATIONAL SUPPORT, AND EMPLOYEE SELF-EFFICACY IN PREDICTING GOVERNMENT EMPLOYEE PERFORMANCE: A MEDIATION ANALYSIS WITH WORK ENGAGEMENT Ramadian, Afzil; Chairuddin, Chairuddin; Judijanto, Loso; Rachmawati, Rachmawati; Sopandi, Encep
Jurnal Manajemen dan Kewirausahaan Vol. 27 No. 1 (2025): MARCH 2025
Publisher : Management Study Program, Faculty of Business and Economics, Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/jmk.27.1.22-32

Abstract

The purpose of this research is to determine the role of Artificial Intelligence Competencies, organizational support, and employee self-efficacy in predicting the performance of government employees. This research uses quantitative methods with a type of correlation research. The structural Equation Model (SEM) approach is assisted by the smart PLS application. This approach was chosen because it aims to determine the correlation between the Artifical Intelligence Competencies, Organizational Support, and Employee Self-Efficacy variables: Employee Self-Efficacy. Data analysis in this research used descriptive analysis and statistical analysis. Descriptive analysis is done by describing the results of the sampling percentage. Based on the results of the research, we show that Artificial Intelligence (AI) competencies, employee self-efficacy, work engagement, and organizational support proved to have an important contribution to improving the performance of government employees. Implications of this study indicates the need of holistic approach in human resource management in government sector. Organizations should also develop technical competencies like artificial intelligence and support psychological competencies like self-efficacy and work engagement through just policies and sufficient facilities.
Effectiveness of Stakeholder Collaboration in Jakarta FIR Governance for Airspace Security Arie Prihandoko Dalirianto; Hidayat Hidayat; Encep Sopandi
Journal Governance Society Vol. 2 No. 2 (2025): August, 2025
Publisher : CV. Austronesia Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69812/jgs.v2i2.161

Abstract

Indonesia’s airspace security represents a strategic dimension of national sovereignty, given its position as the world’s largest archipelagic state with vast airspace intersected by dense international flight routes. The transfer of the Jakarta Flight Information Region (FIR) from Singapore to Indonesia created opportunities for strengthening sovereignty while also posing significant challenges in coordination, regulation, and technological readiness. This study aims to analyze the existing conditions of stakeholders, evaluate the effectiveness of their roles, and propose an ideal governance model for safeguarding Indonesia’s airspace. Employing a descriptive qualitative method with a case study approach, the research collected data through literature review, in-depth interviews, and documentation from relevant institutions, analyzed inductively with source and theory triangulation to ensure validity. The findings indicate persistent issues such as overlapping authority, limited radar technology, and weak inter-agency communication, which reduce the responsiveness of cross-agency coordination to airspace violations. Nonetheless, positive developments are observed through the establishment of inter-agency coordination forums and central government commitment to sovereignty reinforcement. The study concludes that an effective governance model requires multi-level collaboration that integrates military, civil, and international diplomatic dimensions supported by modern technology and robust regulation. Recommendations include enhancing inter-agency coordination, developing an integrated radar system, improving human resources through international-standard training, and institutionalizing a sustainable governance framework responsive to global aviation dynamics. This research contributes both academically and practically to public policy formulation in managing Indonesia’s national airspace.
The Role of Artificial Intelligence-Based Recommendation Systems in Selection of Courses for Students Zulfikri Akbar; Encep Sopandi; Badruzzaman Badruzzaman; Muh Fihris Khalik
Journal of Social Science Utilizing Technology Vol. 1 No. 4 (2023)
Publisher : Yayasan Adra Karima Hubbi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70177/jssut.v1i4.671

Abstract

Background. Modern higher education institutions are faced with complex challenges in developing curricula that suit students’ needs and interests. To overcome this challenge, artificial intelligence-based recommendation systems are an attractive alternative. This system can help students in selecting courses, providing suggestions that suit their interests and needs. Purpose. This research aims to understand students’ experiences and views on recommendation systems in selecting courses in higher education, with a focus on system effectiveness, level of student trust, and ease of use. The main objective is to identify the impact of recommendation systems on students’ academic decisions. Method. The research used a quantitative survey method of 20 students at universities by collecting data through online questionnaires. The results of the analysis show that the majority of respondents are experienced with the recommendation system, rely on it in selecting courses, and tend to follow the recommendations, as well as showing user satisfaction and the influence of the system on academic decisions. Results. The results of the study show that artificial intelligence-based recommendation systems play an important role in guiding students in their academic decision-making. However, there is a need for a deeper understanding of the factors that influence user satisfaction and system effectiveness. The interim conclusion emphasizes the need for further development and adjustment of the course recommendation system in order to increase its responsiveness to student needs. Conclusion. This conclusion is the basis for deeper reflection and the development of a course recommendation system that can more effectively meet student expectations and needs in the ever-developing era of higher education. In this way, this research has the potential to make a significant contribution to the development of more adaptive and responsive academic decision support systems.
Co-Authors Afzil Ramadian Ahmad Fadli Akbar, Zulfikri Akhmad Akram Hirman Anna Sutrisna Sukirman Arie Prihandoko Dalirianto Arief Zulkarnain Asep Mulyana Badriyah Badruzzaman Badruzzaman Chairuddin Chairuddin Darwati Darwati Dedi Gunawan Saputra Dhaniswara, Erwin Dwitasari, Anita Habiburahman, Fadil Heni Pujiastuti Hidayat Hidayat Ikasari, Anna Christina Judijanto, Loso Khalik, Muh Fihris Kushendar, Deden Hadi Loso Judijanto Mark G. Edwards Muh. Fihris Khalik Nugroho Kesowo Murti Nurdin Nurwijayanti Rachmawati Rachmawati Solehuddin, Moh. Sri Yulianto Stuart Hart Surya Kencana, Dadang Syamsinar Syamsinar Tri Puji Hastutik Xu, Shanshan Yayat Rukayat Yudhaswara Januarharyono Yulianti Yulianti Zhang Wei Zulfikri Akbar