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Cholid Fadil
Universitas Pembangunan Nasional “Veteran” Jawa Timur
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Strategi Peningkatan Kesadaran PBB Melalui Mobil Keliling Bapenda UPTB 3 Sawahan, Surabaya Naurah, Adinda Putri; Imaningsih, Niniek; Fadil, Cholid
Yumary: Jurnal Pengabdian kepada Masyarakat Vol 6 No 1 (2025): September
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/yumary.v6i1.4137

Abstract

Purpose: This research explores the effectiveness of the mobile car program initiated by the Regional Revenue Agency (Bapenda) UPTB 3 Surabaya City to increase public awareness of Land and Building Tax (PBB). Methodology: This research is a qualitative study with a descriptive design, which is a benchmark for participation in the effectiveness of PBB voting. This study describes the role and strategies of the PBB mobile car. Results: According to several sources, the PBB mobile car program in Sawahan District, Surabaya received a positive response from the community. Increased insight into taxation and simplification of the administrative process.  The main strategy for mobile cars is to choose strategic places, such as markets and public places, with a regular schedule with friendly and communicative officers. Conclusion: The mobile car program in Sawahan District, Surabaya, significantly increased public awareness of PBB. The public is easier to reach, educated with clearer information, and makes the tax payment process easier for the government. This program received positive responses from both taxpayers and related officers, although challenges in expanding public reach and understanding remain. Limitation: This study was conducted only at Bapenda UPTB 3, Sawahan District, Surabaya. Contribution: This research can increase public awareness, especially in Sawahan District, Surabaya, regarding the payment of PBB and as an evaluation material for Bapenda UPTB 3, Surabaya City Government to improve services in the field of PBB Payments to increase income and manage regional development.
Co-Authors A. Muammar Alawi Ahmad Baedowi Ahmad Baedowi Ahmad Baedowi, Ahmad Ahmad, Bisyrul Kafi Ibnu Ahmada Rifqi Zulfahmi Ainiyah, Siti Nur Al-Qodry, Maulana Alawi, A. Muammar Amalia, Holisatul Ananta, Daffa Adli Arif Ainur Rafiq Choirunnisa, Salsa Cita Devi Ainaya Dewanti, Francisca Galuh Fabella Aprilia Duarsa Fauzatul Laily Nisa Fauzatul Laily Nisa Fazriyah, Nurul Finda Rohmatin Nakrowiyah Firmansyah, Riki Zogik Ginting, Sonia Br Girycki Sana Aleffin Harya, Gyska Indah Herwanti, Eva Ilham Rahmatullah Rahmatullah Imaningsih, Ec.Niniek Imaningsih, Niniek Imaningsih, Niniek Priana Isbahi, Surya Alimansyah Jeisica, Jeisica Junior, Hanny Naafillia Krisna Rendi Awalludin Kusumastuti3, Erwin Laluna Nandita Hapsari Latifah, Mutiara Lestari, Mulyani Libyanita, Elysa Sukma Marshelynda, Alfia Rahmadhanti Meidianto, Chulaisy Mikhael Simalango Muhammad Faizal Maulana Muhammad Ghulam Dzaki Abdillah Mukti, Nilam Indra Permata Naurah, Adinda Putri Nicolas, Diva Delia Rossa Niniek Imaningsih Niniek Imaningsih Niniek Imaningsih Niniek Imaningsih Nisa, Fauzatul Laily Novaninda Ayu Cipta Novaninda Ayu Cipta Nur Okluanty, Fibi Pamungkas, Prasetio Drajat Pratama, Arista Putra, Moch Zufar Irhab S Rachmah, Nur Nabillah Raya, Dian Anisa Rifqi Rizqullah Ghozalie, Mohammad Riko Setya Wijaya Saifuddin Zuhri Savira Apriliana Sulistyono, Bunga Aura Putri Utami, Nabela Wahyuningtyas, Ulfa Alvina Wanti Mindari Winanda, Salsabila Nuri Yeyen Andriana Zahirah, Ayu Zawawi Zawawi