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All Journal Target : Jurnal Manajemen Bisnis ADMA: Jurnal Pengabdian dan Pemberdayaan Masyarakat Studi Akuntansi, Keuangan, dan Manajemen Jurnal Pengabdian Pada Masyarakat Jurnal Pijar : Studi Manajemen dan Bisnis Journal of Artificial Intelligence and Digital Business Jurnal Ilmiah Pengabdian dan Inovasi Innovative: Journal Of Social Science Research Darma Diksani: Jurnal Pengabdian Ilmu Pendidikan, Sosial, dan Humaniora Jurnal Ekonomi, Manajemen, Akuntansi Income : Digital Business Journal Jurnal Pengabdian Pada Masyarakat IPTEKS
Ridha Nurul Hayati
Universitas Bumigora
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Other

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The Impact of Human Resource Management Practices on Operational Performance at Ginta Cargo Lombok Hayati, Ridha Nurul; Novita, Dina; Wibowo, Rudi
Studi Akuntansi, Keuangan, dan Manajemen Vol 5 No 4 (2026): April
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/sakman.v5i4.5679

Abstract

Purpose: This study examines the impact of Human Resource Management (HRM) practices on operational performance at Ginta Cargo Lombok, identifying key HRM dimensions that contribute to operational effectiveness in a regional logistics firm. Research Methodology: A quantitative causal survey design was applied to 84 active employees. Data were collected using structured Likert-scale questionnaires and secondary operational records. Multiple linear regression was employed to test the effects of recruitment and selection, training and development, reward systems, and internal communication on operational performance. Results: The results show that HRM practices significantly influence operational performance, explaining 58% of the variance. Training and development had the strongest positive effect, followed by reward systems. Recruitment and selection, and internal communication, although significant, had moderate effects on performance. Conclusions: Integrated HRM practices aligned with performance goals are essential for improving efficiency, accuracy, and service speed in regional logistics firms. Effective HRM practices enable employees to contribute to the company’s operational success. Limitations: This study is limited to a single branch and relies on self-reported data, which may introduce bias. The sample size is relatively small, and the findings may not fully generalize to other locations or logistics firms. Contributions: This study provides empirical evidence on the significance of integrated HRM practices in enhancing operational performance within the logistics industry. It highlights how HRM practices, when strategically aligned, play a crucial role in boosting the performance of regional logistics firms.
Co-Authors Arie Cahyani Baiq Rabiatu Adawiyah Kartika Wulan Cahyadi, Irwan Dedi Aprianto Dina Novita, Dina Elyakim Nova Supriyedi Patty, Elyakim Nova Supriyedi Fitri Nabila Gozin Najah Rusyada Hairul Hairul Herawati, Baiq Candra Husain Husain I Nyoman Switrayana Juliana Palit Kastiwi, Erine Verginia Khairunnisa Khairunnisa Kresnapati, I Nyoman Bagus Aji Kudus Pranasa, Risyaf Lalu Yayan Ardiansyah Lanang Sakti Logi Mulawarman Logi Mulawarman Memy Wardani Elthia Miswaty, Titik Ceriyani Muhammad Fathoni, Muhammad Mulawarman, Logi Nabila, Fitri Ningsih, Baiq Nila Sari opan, opansatriamandala Pratiwi, Bq Yulia Hasni Rahman Prasetyo Rini Anggraini, Rini Rini Anggriani Risyaf Kudus Pranasa Rosidah Alawiyah Rudi Wibowo Saputra, Sahdan Sofya, Sri Winarni Stevany Hanalyna Dethan Susilo Talidobel Widia Febriana, Widia Wiwik Wida Farwati Zubaedi